Palazzo Navona Hotel
4-star hotel · Sant'Eustachio, Rome
Long Weekend score
StrongNo serious reports. in 259 reviews
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 76% of Rome hotels
- 91% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 76% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 91% of guest comments are praise. 635 praise, 60 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $453 a nighttypical for two, before tax · from $234
- 5 min walkto the Pantheon
- 259 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 5 min walk to the Pantheon359 m by road
- Location200 praise · 0 complain
- Staff192 praise · 4 complain
- Breakfast69 praise · 11 complain
- Cleanliness63 praise · 0 complain
Against
- Quiet at nightcomplaints rising: 3.9 in 100 a year ago, 8.6 now15 complain · 10 praise
- Valuecomplaints rising: 3.2 in 100 a year ago, 7.6 now13 complain · 4 praise
- The lift12 of 259 guests
- Heating and air conditioning11 of 259 guests
What guests reported
What guests say
259 reviews from the last 2 years. Most praised: location (200 guests). Weakest: value, where 13 of the 17 who mention it complain.
Location2000Strength
The location it’s is in the center every major attraction is near and the staff were really nice and helpful
Booking network, September 2026, rated 9/10 by this guest
The location is excellent and the staff very helpful and polite.
Booking network, January 2026, rated 9/10 by this guest
Cleanliness630Strength
The room was very clean and the staff was incredibly friendly.
Booking network, February 2026, rated 10/10 by this guest
clean room, the location is excellent in the heart of ancient Rome, close to many historical places
Google, October 2025, rated 5/5 by this guest
Beds160Strength
The hotel is located near the Pantheon and is located directly in front of several wonderful restaurants, the rooms are well tended to and the linen, mattresses and pillows are very comfortable.
Tripadvisor, October 2025, rated 5/5 by this guest
The room was updated beautifully with super comfy beds and a very COLD AC which was appreciated in the September heat.
Google, September 2026, rated 5/5 by this guest
Staff1924Strength
Staff are very friendly, and helpful…roof top is a cool spot for sunsets.
Booking network, January 2026, rated 9/10 by this guest
The staff was very friendly and helpful- we had a great stay
Booking network, August 2026, rated 10/10 by this guest
One particular male counter person seemed irritated at our very presence.
Google, October 2026, rated 3/5 by this guest
Food221Strength
A comfortable and enjoyable staff with friendly staff and good food.
Booking network, May 2026, rated 10/10 by this guest
The staff was great and the food was delicious.
Google, December 2025, rated 5/5 by this guest
Room service and dinner not so great, but lots of other restaurants around.
Booking network, February 2025, rated 10/10 by this guest
Room condition161Strength
Super location in a traditional and modern hotel with nice staff
Booking network, October 2025, rated 9/10 by this guest
Excellent service, amazing breakfast, rooms are very modern and clean, great location!
Google, October 2025, rated 5/5 by this guest
Views223Strength
The sky bar is definitely a big plus, with one of the most recognisable skylines in the world.
Google, October 2025, rated 5/5 by this guest
Comfortable, well appointed rooms- and beautiful roof deck for PM aperitivo with stunning views.
Tripadvisor, November 2025, rated 5/5 by this guest
View from room...and nothing else
Booking network, January 2026, rated 10/10 by this guest
Breakfastcomplaints falling: 5.2 in 100 a year ago, 2.9 now6911Strength
The staff who work at the breakfast buffet were great, and the buffet in itself was quite good given its reduced size.
Booking network, April 2026, rated 8/10 by this guest
They were very friendly and helpful, and the breakfast was delicious.
Google, March 2026, rated 5/5 by this guest
Pls ask for good view room breakfast was also not good but woman receptionist was very helpful
Booking network, April 2025, rated 5/10 by this guest
Room sizecomplaints falling: 6.5 in 100 a year ago, 1.9 now2112Mostly good
We also loved the size of the rooms, updated and modern bedroom and bathroom and the breakfast was excellent!
Booking network, September 2026, rated 10/10 by this guest
Big spacious room & shower, lots of storage space, free bottle of water every day
Booking network, December 2025, rated 10/10 by this guest
Bathrooms were nice, but very small.
Booking network, April 2026, rated 7/10 by this guest
Quiet at nightcomplaints rising: 3.9 in 100 a year ago, 8.6 now1015Split
Unfortunately there was a construction going on that started extremely early (around 5 am) and it would not let us sleep.
Booking network, August 2026, rated 4/10 by this guest
The cleaners were noisy outside our room/in the hallway early in the morning.
Booking network, March 2026, rated 9/10 by this guest
Kids running around in the corridors at 12pm at night making noise
Booking network, February 2026, rated 10/10 by this guest
Valuecomplaints rising: 3.2 in 100 a year ago, 7.6 now413Weak spot
The Hotel is quite pricey even for Rome.
Booking network, June 2025, rated 8/10 by this guest
Decent hotel at nice location but very expensive
Booking network, February 2025, rated 6/10 by this guest
The price was reasonable.
Google, September 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 824 Google ratings
Problems guests raised
Raised most: the lift, in 12 of 259 reviews.
The lift12 of 2591 in 22 reviews
The elevators are slower then expected.
Booking network, August 2025, rated 10/10 by this guest
The elevator was extremely slow
Booking network, September 2025, rated 9/10 by this guest
Heating and air conditioning11 of 2591 in 24 reviews
Good location terrible air conditioning
Booking network, August 2026, rated 2/10 by this guest
Room AC could have been stronger.
Booking network, June 2025, rated 9/10 by this guest
Problems in the bathroomcomplaints falling: 4.5 in 100 a year ago, 1.9 now9 of 2591 in 29 reviews
You definitely can see the person showering, what was bizarrely uncomfortable as I was travelling with my mom and my sister.
Booking network, September 2026, rated 8/10 by this guest
The room we stayed in had no door to the bathroom (yes to the toilet) and the shower area only had see-through glass screen and we travelled with our 7-year old so it was awkward.
Booking network, January 2026, rated 10/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 1.3 in 100 a year ago, 5.7 now8 of 2591 in 32 reviews
Missed the cancellation window by 1 day (due to very unfortunate timing of our flight being canceled 1 day after to cancellation window ended) and the hotel refused to make an exception.
Google, April 2026, rated 1/5 by this guest
Despite the efforts from personnel, problem was not solved.
Booking network, October 2025, rated 4/10 by this guest
Something broken in the room6 of 2591 in 43 reviews
Posizione servizi pulizia
Booking network, December 2025, rated 9/10 by this guest
Our room though have problem with its aircon and the mini fridge.
Google, August 2025, rated 5/5 by this guest
A booking not honoured4 of 2591 in 65 reviews
Hot and sun hitting side of hotel, 2/ Air filters needed to be cleaned, 3/ power outage they moved us 3 times in 24 hours, all with the same result….Rooms were nice but was like sleeping outside in a tent.
Google, June 2026, rated 1/5 by this guest
We arrived very late in the evening and the room we reserved was not available even though confirmed (we had asked for an upgrade which we got and the hotel was not obligated to give us but did).
Tripadvisor, May 2025, rated 5/5 by this guest
Serious reports
None found in 259 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (12), bar (2), private balcony (7).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$453 is a typical night, from 296 dates checked in the coming year.
Weekends cost 21% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $278Dearest month: Jun 2027, $628
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$508
- deals.goseek.com$512
- Vio.com$513
- deals.dealbase.com$513
- deals.etrip.net$513
- qantas.com$531
- clicktrip.com$549
- stayforlong.com$561
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Pantheon is 359 m away by road, about 5 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest shop: Carrefour Express3 min walk223 m by road
- The Pantheon5 min walk359 m by road
- Nearest main road: Piazza di Ponte Umberto Primo531 m
- The Trevi Fountain13 min walk965 m by road
- The Colosseum25 min walk1.9 km by road
- St. Peter's Basilica29 min walk2.2 km by road
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 18 to 40 m².
- Classic Double Room18 m²Sleeps 2Bathtub
- Executive Triple Room25 m²Sleeps 31 Double bed + 1 Sofa bedNo view
- Executive Triple Room, Terrace25 m²Sleeps 31 Queen Bed + 1 Sofa bed
- Executive Room26 m²Sleeps 31 super-king bed + 1 Sofa bed
- Open Suite30 m²Sleeps 41 super-king bed + 2 Sofa bed
- Suite with Terrace40 m²Sleeps 41 super-king bed + 2 Sofa bedBathtubBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 76% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
12 Google reviewers ticked "Quiet", yet 15 guests complain about noise.
If value matters to you
Here, 13 of the 17 guests who mention value complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
259 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 892 most recent reviews from Google, Tripadvisor and the Booking network. 259 of them describe a stay in the last 2 years and are the ones counted here; the rest were 110 older, 157 in other languages, 354 with a score but no words and 12 about the restaurant rather than a stay.
- The hotel replied to 68 of its 200 newest Google reviews.
- 9 in every 100 reviews thank a staff member by name.
- 7 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.