Bangkok City Inn
3-star hotel · Pathum Wan, Bangkok
Long Weekend score
Weak1 serious report in 177 reviews: bed bugs or bites
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 6% of Bangkok hotels
- 62% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 6% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 62% of guest comments are praise. 196 praise, 122 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $33 a nighttypical for two, before tax · from $33
- 10 min walkto Chit Lom Elevator station
- 177 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceChit Lom Elevator is 713 m away
- Location113 praise · 1 complain
Against
- Room conditioncomplaints rising: 15.6 in 100 a year ago, 22.2 now33 complain · 1 praise
- Breakfast20 complain · 11 praise
- Cleanliness18 complain · 16 praise
- Quiet at nightcomplaints falling: 12.5 in 100 a year ago, 6.2 now17 complain · 2 praise
- Bedscomplaints rising: 5.2 in 100 a year ago, 8.6 now12 complain · 4 praise
What guests reported
What guests say
177 reviews from the last 2 years. Most praised: location (113 guests). Weakest: room condition, where 33 of the 34 who mention it complain.
Location1131Strength
Location, facility, management are good and easy to reach nearby shopping areas
Booking network, April 2026, rated 9/10 by this guest
Location and convenient for shopping
Booking network, June 2026, rated 9/10 by this guest
Value175Mostly good
However, for a backpacker, the price is really great, and you get your own space.
Google, June 2026, rated 4/5 by this guest
Best location and hotel affordable and comes with breakfast.
Google, August 2025, rated 4/5 by this guest
But they don't even have hair dryer, i would say , the same price , can hv much better
Google, August 2025, rated 1/5 by this guest
Staff3216Mostly good
Location very good, staff quite friendly.
Booking network, May 2026, rated 7/10 by this guest
The staff is welcoming and helpful.
Google, July 2026, rated 3/5 by this guest
The receptionist cannot speak English and they don’t care..
Google, January 2026, rated 1/5 by this guest
Cleanliness1618Split
Property is old and weak in cleaning and sanitation.
Booking network, August 2026, rated 6/10 by this guest
The lobby is dirty and rubbish pile up all over the place , all the furniture are old, the rooms is dated and the air condition is noisy and not working.
Tripadvisor, January 2026, rated 1/5 by this guest
Not clean, some bugs on the floor, small TV and broken remote.
Booking network, January 2026, rated 4/10 by this guest
Breakfast1120Weak spot
Breakfast not as per standard buffet
Booking network, October 2025, rated 3/10 by this guest
Instead of a complete Thai menu, it should have some variety
Booking network, June 2026, rated 7/10 by this guest
The hotel serves breakfast as a set for one person (I was surprised by how good the breakfast tasted, it was delicious).
Google, October 2024, rated 5/5 by this guest
Bedscomplaints rising: 5.2 in 100 a year ago, 8.6 now412Weak spot
Beds were very hard and uncomfortable and pillows were very hard and uncomfortable.
Booking network, January 2026, rated 4/10 by this guest
It was good And pleasant but need water boiler and tea items
Booking network, November 2025, rated 6/10 by this guest
Room is quiet old , The mattress is very hard, the pillows are old, the blankets are old.
Booking network, March 2025, rated 4/10 by this guest
Quiet at nightcomplaints falling: 12.5 in 100 a year ago, 6.2 now217Weak spot
No bidet and you can hear other people in the other rooms.
Booking network, July 2026, rated 8/10 by this guest
Can hear neighboring room conversation sometimes but not always.
Booking network, October 2025, rated 9/10 by this guest
Room not really soundproof, could hear people people open and close door
Booking network, June 2025, rated 8/10 by this guest
Room conditioncomplaints rising: 15.6 in 100 a year ago, 22.2 now133Weak spot
The room was okay for the price, although a bit old, but it didn't have a bidet, which is inconvenient for Thai people.
Google, October 2025, rated 3/5 by this guest
Very cheap price, good location, but the hotel is old, as expected for the price.
Google, October 2026, rated 5/5 by this guest
However, the bathtub was slightly cracked, so the maintenance is a bit lacking.
Google, June 2026, rated 5/5 by this guest
Too few mentions to judge: room size, views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 853 Google ratings
Problems guests raised
Raised most: insects or pests, in 20 of 177 reviews.
Insects or pestscomplaints rising: 9.4 in 100 a year ago, 13.6 now20 of 1771 in 9 reviews
Many Cockroaches in the rooms.
Booking network, June 2026, rated 5/10 by this guest
Cockroaches everywhere in the room.
Booking network, June 2026, rated 6/10 by this guest
Problems in the bathroomcomplaints rising: 6.2 in 100 a year ago, 9.9 now14 of 1771 in 13 reviews
Will be better if the plumbing system in the Bath & WC is upgraded.
Booking network, January 2026, rated 9/10 by this guest
No hot water facility in room no b phone to contact reception
Booking network, June 2026, rated 4/10 by this guest
Unexpected charges and refundscomplaints falling: 7.3 in 100 a year ago, 2.5 now9 of 1771 in 20 reviews
Extra charge for early check in
Booking network, March 2026, rated 5/10 by this guest
Counter charges rates looking at face and says website prices arenot uodated.
Booking network, July 2025, rated 5/10 by this guest
Something broken in the room6 of 1771 in 30 reviews
We had to change rooms because the first toilet ceiling started to leak water from above so they changed our rooms for us but the toilet pot flush didn’t work so well.
Booking network, March 2025, rated 8/10 by this guest
Mould or damp3 of 1771 in 59 reviews
The room was old, dirty, and smelled musty.
Google, April 2025, rated 1/5 by this guest
Dirty bathroom with black mold all over walls
Booking network, May 2025, rated 6/10 by this guest
Serious reports
1 in 177 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 177 reviews
Unfortunately, I had bed bug bites on my first night, though the staff quickly changed my room without hassle.
Booking network, February 2026, rated 8/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: pests in 2, broken fittings in 1, dirty surfaces in 1 and building work in 1. Of the hotel's own 25, 1 do.
The hotel says it has no swimming pool, gym or hot tub.
Price, place and rooms
Price
$33 is a typical night, from 295 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Booking.com$33
- Trip.com$34
- Agoda$36
- Priceline$36
- th.bluepillow.com$36
- hutchgo.com$38
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Chit Lom Elevator station is 713 m away by road, about 10 minutes on foot.
- Nearest shop: 7-Eleven1 min walk96 m by road
- Nearest main road: Phetchaburi Road122 m
- Nearest station: Chit Lom Elevator10 min walk713 m by road
- Khao San Road5.4 km
- Chatuchak Market6.6 km
- The Grand Palace6.7 km
- Wat Arun7.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
2 room types, all 22 m².
- Deluxe Double Or Twin Room22 m²Sleeps 3
- Standard Double or Twin Room22 m²Sleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 6.7 out of 10. Only 6% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
18 Google reviewers ticked "Quiet", yet 17 guests complain about noise.
Trip.com rates it 80 out of 100 and Booking network rates it 67. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 33 of the 34 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
177 reviews counted · 85 photos checked · updated 11 October 2026
- We collected this hotel's 856 most recent reviews from Google, Tripadvisor and the Booking network. 177 of them describe a stay in the last 2 years and are the ones counted here; the rest were 219 older, 53 in other languages and 407 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 0 in every 100 reviews thank a staff member by name.
- We looked at 85 photos: the first 25 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.