Kimpton Maa-Lai Bangkok
5-star hotel · Pathum Wan, Bangkok
Long Weekend score
StrongNo serious reports. in 275 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 98% of Bangkok hotels
- 93% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 98% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 93% of guest comments are praise. 509 praise, 40 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $293 a nighttypical for two, before tax · from $194
- 17 min walkto the nearest station
- 275 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 1.3 km away
- Staff187 praise · 9 complain
- Breakfast61 praise · 7 complain
- Location45 praise · 7 complain
- Room size41 praise · 2 complain
Against
- Value is the weakest point2 of the 8 guests who mention it complain
- Most common complaint: complaints the hotel left unresolvedRaised by 2.2% of guests
What guests reported
What guests say
275 reviews from the last 2 years. Most praised: staff (187 guests). Weakest: location, where 7 of the 52 who mention it complain.
Views270Strength
The windows were huge, high-ceilinged, and beautiful, with amazing views.
Google, October 2026, rated 5/5 by this guest
It was truly impressive, and we loved the room with its stunning view.
Google, August 2026, rated 5/5 by this guest
Beds130Strength
The service was great, they were friendly, and the bedding was so comfortable.
Tripadvisor, September 2026, rated 5/5 by this guest
The room was spacious, beautifully designed and spotlessly clean, with a comfortable bed and a great view over the city.
Tripadvisor, September 2026, rated 5/5 by this guest
Staffcomplaints rising: 2.2 in 100 a year ago, 3.8 now1879Strength
The staff were kind, so I want to visit again~
Tripadvisor, September 2026, rated 5/5 by this guest
We had food poisoning the day before arriving and they took really good care of us.
Google, August 2026, rated 5/5 by this guest
Very poor experience, the front desk manager did not solve the problem and was perfunctory to the guest, saying the director and general manager were off work on Friday.
Tripadvisor, September 2026, rated 1/5 by this guest
Room size412Strength
Our room was very spacious with a nice lounge area.
Booking network, January 2026, rated 10/10 by this guest
Everything is brand new, clean, incredibly spacious, and the views were stunning.
Google, October 2026, rated 5/5 by this guest
The staff and the whole place and vibe
Booking network, June 2026, rated 9/10 by this guest
Food392Strength
The staff were incredibly friendly and welcoming, and the hospitality and service were outstanding, and the food is delicious.
Booking network, July 2026, rated 10/10 by this guest
Beautifully designed and maintenaned luxury hotel with cool wibe, spacious suites, excellent restaurants and green areas just outside...
Google, September 2026, rated 5/5 by this guest
Everything was great, the view was amazing, but the food wasn't good.
Google, August 2026, rated 5/5 by this guest
Pool212Strength
Its facilities are magnificent, Lobby, pool, gym, dining, Rooftop….
Tripadvisor, September 2026, rated 5/5 by this guest
The staff, the room, the breakfast and lunch, the pool and rooftop.
Booking network, August 2026, rated 10/10 by this guest
The pool is nice but rather small, we were lucky there weren’t a lot of people using it, but it’s not great if there are like 20 people.
Booking network, October 2025, rated 6/10 by this guest
Breakfast617Strength
The staff are so kind and the breakfast is delicious.
Tripadvisor, September 2026, rated 5/5 by this guest
Breakfast is also very good
Tripadvisor, October 2026, rated 5/5 by this guest
Breakfast lines can get long and the lifts can get very busy.
Booking network, August 2025, rated 9/10 by this guest
Room condition182Strength
Ubicación , instalaciones modernas…
Booking network, August 2026, rated 10/10 by this guest
Everything felt clean, modern, and designed for people who actually use them, not just for photos.
Google, September 2026, rated 5/5 by this guest
Cleanliness334Strength
The hotel's various facilities were clean and well-maintained, which made my stay very pleasant.
Tripadvisor, October 2026, rated 5/5 by this guest
The hotel is very beautiful and feels very clean.
Google, August 2026, rated 5/5 by this guest
It’s in a serious need for an update the carpet dirty the building is old , smell bad.
Booking network, June 2026, rated 5/10 by this guest
Location457Strength
The location was excellent and very convenient, the service was exceptional, and the entire team was incredibly friendly, helpful, and attentive throughout our stay.
Booking network, August 2026, rated 10/10 by this guest
Excellent location and Service
Tripadvisor, October 2026, rated 5/5 by this guest
Too far from the SkyTrain.
Booking network, October 2025, rated 9/10 by this guest
Quiet at night183Strength
The surrounding atmosphere of the accommodation is peaceful and serene.
Google, September 2026, rated 5/5 by this guest
Located in a quiet part of town not far from the main Sukhumvit areas.
Booking network, June 2026, rated 9/10 by this guest
too much noise from other customers
Booking network, December 2024, rated 7/10 by this guest
Value62Mostly good
Beautiful and well worth the price.
Google, September 2026, rated 5/5 by this guest
Honestly nothing to complain
Booking network, August 2026, rated 8/10 by this guest
What a location, what luxury, and kindness of staff
Booking network, January 2025, rated 10/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,959 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 6 of 275 reviews.
Complaints the hotel left unresolvedcomplaints rising: 1.1 in 100 a year ago, 2.7 now6 of 2751 in 46 reviews
Instead, when we pointed out the issues with the check-in process the next day, they accused us of not paying the deposit, even though they had no issues.
Tripadvisor, September 2026, rated 1/5 by this guest
The manager came to help but he was no help and not accommodating.
Booking network, November 2024, rated 10/10 by this guest
The lift6 of 2751 in 46 reviews
The count of elevators was low.
Booking network, September 2026, rated 10/10 by this guest
Der er for lang ventetid elevatoren
Booking network, January 2026, rated 10/10 by this guest
Problems in the bathroom3 of 2751 in 92 reviews
It is a shame that the poolside sunbeds are a bit far away and the shower drains poorly, but other than that, everything is satisfactory.
Google, September 2026, rated 5/5 by this guest
The only issue is the lingering smell in the bathroom, which needs to be dealt with.
Tripadvisor, October 2026, rated 5/5 by this guest
A slow check-in3 of 2751 in 92 reviews
Two-Hour Check-In Delay: Despite confirming a 15:00 check-in, our room was not ready until 17:00.
Google, August 2026, rated 2/5 by this guest
Serious reports
None found in 275 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: swimming pool (3), gym (1), restaurant (6), bar (3), bathtub (6), event space (1).
Price, place and rooms
Price
$293 is a typical night, from 247 dates checked in the coming year.
Weekends cost 10% less than weekdays
A typical night, month by month
Cheapest month: Dec 2026, $251Dearest month: Jul 2027, $323
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- hotel.globehunters.com$232
- Vio.com$261
- deals.etrip.net$261
- pilotplans.com$297
- tripening.com$306
- qantas.com$319
- Priceline$322
- wego.com$327
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 1.3 km away by road, about 17 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: Villa Market2 min walk126 m by road
- Nearest main road: Phloen Chit Road683 m
- Nearest station17 min walk1.3 km by road
- Khao San Road6.6 km
- Wat Arun7.4 km
- The Grand Palace7.4 km
- Chatuchak Market8.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 48 to 320 m².
- Essential Room48 m²Sleeps 31 super-king bed + 2 Twin bedBathtub
- Essential King Room48 m²Sleeps 3Bathtub
- Essential King Studio48 m²Sleeps 2
- Essential Twin Room48 m²Sleeps 3Bathtub
- One-Bedroom Residence with Balcony65 m²Sleeps 3Balcony
- Room, 1 Bedroom, Balcony (Residence)65 m²Sleeps 3BathtubBalcony
The other 16 room types
- Premium King Room With Green Lung View65 m²Sleeps 3BathtubA view, going by the room's name
- Premium King Room67 m²Sleeps 3Bathtub
- Premium Room67 m²Sleeps 3Not statedBathtub
- Premium Room with two twin beds67 m²Sleeps 3Bathtub
- Grand Premium Room83 m²Sleeps 31 super-king bedBathtub
- Suite83 m²Sleeps 41 Double bedBathtub
- Maa Lai Suite with View87 m²Sleeps 31 super-king bedBathtubA view, going by the room's name
- Suite, 1 King Bed (Maa-Lai, Green Lung View)87 m²Sleeps 3BathtubA view, going by the room's name
- Sindhorn Suite87 m²Sleeps 31 super-king bedBathtub
- Two-Bedroom Residence88 m²Sleeps 4Balcony
- Two-Bedroom Residence with Green Lung View97 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Kimpton Suite108 m²Sleeps 31 super-king bedBathtub in its photos
- Embassy Suite124 m²Sleeps 31 super-king bed
- Two-Bedroom Family Suite167 m²Sleeps 5BathtubBalcony
- Three-Bedroom Residence175 m²Sleeps 6Bathtub
- Two-Bedroom Bill Kimpton Suite320 m²Sleeps 6Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.8 out of 10. 98% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in Bangkok
The nearest first, with our score for each.
How we know
275 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 679 most recent reviews from Google, Tripadvisor and the Booking network. 275 of them describe a stay in the last 2 years and are the ones counted here; the rest were 22 older, 36 in other languages, 341 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 178 of its 200 newest Google reviews.
- 30 in every 100 reviews thank a staff member by name.
- 19 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.