Urbana Langsuan
5-star hotel · Pathum Wan, Bangkok
Long Weekend score
Strong1 serious report in 126 reviews: a physical hazard
- 81% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- 81% of guest comments are praise. 211 praise, 50 complain. Counts for 60% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $123 a nighttypical for two, before tax · from $72
- 9 min walkto the nearest station
- 126 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 694 m away
- Staff75 praise · 9 complain
- Location48 praise · 1 complain
- Room size25 praise · 1 complain
- Views15 praise · 2 complain
Against
- Room condition16 complain · 1 praise
- Breakfast5 complain · 3 praise
- Unexpected charges and refunds5 of 126 guests
What guests reported
What guests say
126 reviews from the last 2 years. Most praised: staff (75 guests). Weakest: room condition, where 16 of the 17 who mention it complain.
Quiet at night140Strength
Staying at Urbana Langsuan felt like a good balance between convenience and calm.
Google, July 2026, rated 5/5 by this guest
The atmosphere in the hotel was quiet, peaceful, and private.
Google, April 2026, rated 5/5 by this guest
Location481Strength
The location is very convenient, with easy access to nearby bts and shopping mall.
Google, August 2026, rated 4/5 by this guest
Good location and nice room, the swimming pool can be a bit better but good overall.
Google, May 2026, rated 4/5 by this guest
Its location is in a quiet area but far from malls; it requires a 20-minute walk.
Google, March 2026, rated 4/5 by this guest
Room size251Strength
Review of the 2-bedroom unit: Very spacious rooms, complete facilities, location 10/10, right in the heart of the city, super convenient.
Google, July 2026, rated 5/5 by this guest
The room was spacious, and the balcony offered a beautiful view.
Google, July 2026, rated 5/5 by this guest
Staff759Strength
The guards, luggage staff are incredibly kind.
Google, August 2026, rated 2/5 by this guest
The reception staff are wonderful.
Google, August 2026, rated 2/5 by this guest
At night, there's a strong smell of sewage, and the receptionists don't do anything except say, "We took your money, and we're not giving you anything back."
Google, August 2026, rated 2/5 by this guest
Views152Strength
A special highlight was the room with a great view and a balcony, meaning I could spend the whole day at the hotel.
Google, April 2026, rated 5/5 by this guest
We had an amazing view of Bangkok.
Google, August 2026, rated 5/5 by this guest
Value105Mostly good
High cost-performance ratio.
Google, August 2026, rated 5/5 by this guest
Location super 👍, nice service and great value!
Google, June 2026, rated 5/5 by this guest
Cleanliness2011Mostly good
The hotel is clean, the service is great, and the staff are kind and helpful.
Google, September 2026, rated 5/5 by this guest
The rooms are spacious and clean; we booked two rooms and a living room.
Google, August 2026, rated 5/5 by this guest
The curtain and windows need cleaning.
Google, August 2026, rated 4/5 by this guest
Breakfast35Weak spot
Clearly need an improvement
Google, April 2026, rated 3/5 by this guest
Staff are courteous and attentive, rooms pretty and well kept, breakfast buffet tasty and varied.
Google, April 2026, rated 5/5 by this guest
Very nice n quite place to stay , good breakfast too .
Google, June 2026, rated 5/5 by this guest
Room condition116Weak spot
The room was dated, but had everything that was needed for our 4 day stay.
Google, March 2026, rated 5/5 by this guest
Old building and need totally refurbished otherwise it could only be a last choice.
Google, July 2026, rated 3/5 by this guest
The location is excellent and the services are a five star but the only thing is the apartment is a bit old it need to be reforbeshed again probably because of the use but over all experience is excellent.
Google, August 2026, rated 5/5 by this guest
Too few mentions to judge: pool, food and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,471 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 5 of 126 reviews.
Unexpected charges and refunds5 of 1261 in 25 reviews
Of course no refund given.
Google, July 2026, rated 1/5 by this guest
I was surprised that the hotel charges extra for additional room key cards.
Google, July 2026, rated 3/5 by this guest
Complaints the hotel left unresolved4 of 1261 in 32 reviews
The new room was just as bad so we ended our stay early and checked into another hotel.
Google, March 2026, rated 1/5 by this guest
Reception told us that we had put up the “Do Not Disturb” sign, even though we had requested the opposite.
Google, September 2026, rated 4/5 by this guest
Something broken in the room3 of 1261 in 42 reviews
The doors of the cabinet were broken and poor condition
Booking network, November 2024, rated 8/10 by this guest
Wi-Fi3 of 1261 in 42 reviews
wifi : 6/10 slow internet, high ping i cant play online games
Google, August 2026, rated 3/5 by this guest
Serious reports
1 in 126 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 126 reviews
The repairman kept causing an explosion and smoke, and even after calling three times, no one came.
Google, May 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (7), gym (1), restaurant (3), private balcony (7).
Price, place and rooms
Price
$123 is a typical night, from 222 dates checked in the coming year.
Weekends cost 5% less than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $83Dearest month: Feb 2027, $137
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$83
- evendo.com$89
- Booking.com$97
- Vio.com$101
- deals.etrip.net$101
- Priceline$108
- deals.dealbase.com$109
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 694 m away by road, about 9 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Phloen Chit Road457 m
- Nearest shop: 7-Eleven6 min walk487 m by road
- Nearest station9 min walk694 m by road
- Khao San Road6.5 km
- The Grand Palace7.3 km
- Wat Arun7.7 km
- Chatuchak Market8.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 45 to 170 m².
- Studio Room with Balcony45 m²Sleeps 21 King bedBalcony
- Studio45 m²Sleeps 31 King bed
- Executive Room, 1 Bedroom65 m²Sleeps 2Balcony
- Executive Room, 2 Bedrooms90 m²Sleeps 4Balcony
- Premier Room, 2 Bedrooms137 m²Sleeps 4Balcony
- 3 Bedroom Penthouse170 m²Sleeps 6
The other 1 room types
- Premier Room, 3 Bedrooms170 m²Sleeps 6Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 16 of the 17 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
126 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 302 most recent reviews from Google, Tripadvisor and the Booking network. 126 of them describe a stay in the last 2 years and are the ones counted here; the rest were 88 older, 1 in other languages, 86 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 128 of its 200 newest Google reviews.
- 17 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.