InterContinental Bangkok by IHG
5-star hotel · Pathum Wan, Bangkok
Long Weekend score
Strong1 serious report in 237 reviews: bed bugs or bites
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 90% of Bangkok hotels
- 93% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 90% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 93% of guest comments are praise. 439 praise, 32 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $276 a nighttypical for two, before tax · from $225
- 2 min walkto Chit Lom Elevator station
- 237 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceChit Lom Elevator is 124 m away
- Staff164 praise · 5 complain
- Location106 praise · 0 complain
- Cleanliness38 praise · 2 complain
- Food33 praise · 5 complain
Against
- Quiet at night8 complain · 7 praise
What guests reported
What guests say
237 reviews from the last 2 years. Most praised: staff (164 guests). Weakest: quiet at night, where 8 of the 15 who mention it complain.
Location1060Strength
Luxury hotel very well located for shopping and sightseeing.
Tripadvisor, July 2026, rated 5/5 by this guest
Amazing hotel and location
Tripadvisor, July 2026, rated 5/5 by this guest
Room size270Strength
The rooms were large and comfortable.
Google, September 2026, rated 5/5 by this guest
Rooms are quite big and comfortable.
Tripadvisor, September 2026, rated 5/5 by this guest
Views190Strength
The hotel environment and scenery are first-class!
Google, September 2026, rated 5/5 by this guest
Room is spacious with unblocked view.
Google, September 2026, rated 5/5 by this guest
Staff1645Strength
10 stars to all the staff & I truly miss them.
Google, August 2026, rated 5/5 by this guest
Excellent service and hospitality
Tripadvisor, June 2026, rated 5/5 by this guest
However the reply given by the staff was very vague .
Booking network, April 2026, rated 6/10 by this guest
Cleanliness382Strength
Clean room, great breakfast, superb hospitality.
Booking network, April 2026, rated 6/10 by this guest
Amazing location, cleanliness and comfort.
Booking network, January 2026, rated 9/10 by this guest
Small rubbish in my room.
Booking network, January 2026, rated 10/10 by this guest
Food335Strength
The food was delicious, and the service was impeccable.
Tripadvisor, June 2026, rated 5/5 by this guest
Fantastic hotel, the best for dining services, cleanliness, check-in reception, service check-out, all extremely kind and ready to address any request or information.
Tripadvisor, June 2026, rated 5/5 by this guest
The best hotel in Bangkok, hands down, but the food needs improvement.
Google, September 2026, rated 5/5 by this guest
Breakfast326Mostly good
The breakfast team was exceptional as they prepared lactose-free meals that were tasty for me.
Tripadvisor, July 2026, rated 5/5 by this guest
The breakfast was amazing
Tripadvisor, July 2026, rated 5/5 by this guest
The taste of the food has gone down
Booking network, July 2026, rated 8/10 by this guest
Value73Mostly good
There were many foreigners, the hotel had a luxurious atmosphere, was clean, and worth the price.
Google, August 2026, rated 5/5 by this guest
Enjoyable convenient and good value.
Booking network, August 2026, rated 10/10 by this guest
Pool63Mostly good
Great stay and lovely pool and gym facilities
Booking network, May 2026, rated 10/10 by this guest
We loved the breathtaking views, relaxing pool and fantastic breakfast spread.
Tripadvisor, August 2026, rated 5/5 by this guest
Pool a bit small and insufficient beds
Booking network, January 2026, rated 8/10 by this guest
Quiet at night78Split
The one thing is that we stayed at a lower floor room this time and you could hear the noise from the street, making it quite hard to sleep some nights..
Google, September 2026, rated 5/5 by this guest
the first room had a problem with the glass and was very noisy...
Google, August 2026, rated 3/5 by this guest
The noise of the street was too annoying
Booking network, October 2025, rated 6/10 by this guest
Too few mentions to judge: room condition and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,255 Google ratings
Problems guests raised
Raised most: a slow check-in, in 5 of 237 reviews.
A slow check-in5 of 2371 in 47 reviews
The room was handed over at approximately 4 pm, which was very difficult for us after the flight and airport journey that took more than 10 hours.
Google, September 2026, rated 4/5 by this guest
Staff didn't have our room ready on time!!
Booking network, July 2026, rated 9/10 by this guest
Complaints the hotel left unresolved4 of 2371 in 59 reviews
This was extremely bad and pathetic attitude.i requested quite a few times at the reception as well but they flatly refused.
Booking network, February 2026, rated 5/10 by this guest
Despite multiple complaints, the problem was acknowledged but never resolved during my stay.
Booking network, December 2025, rated 4/10 by this guest
Problems in the bathroom4 of 2371 in 59 reviews
There’s water leaking from the ceiling inside the bathroom in our room.
Google, September 2026, rated 2/5 by this guest
Location, clean room, room services, and smoking rooms
Booking network, January 2026, rated 9/10 by this guest
Serious reports
1 in 237 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 237 reviews
There were bedbugs in the bed!
Booking network, August 2025, rated 6/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (5), bar (1), bathtub (2), event space (1).
Price, place and rooms
Price
$276 is a typical night, from 300 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Mar 2027, $251Dearest month: Dec 2026, $380
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- wego.com$318
- evendo.com$323
- Agoda$326
- Booking.com$326
- Trip.com$326
- expedia.co.th$326
- EaseMyTrip$326
- skyscanner.net$326
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Chit Lom Elevator station is 124 m away by road, about 2 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Phloen Chit Road70 m
- Nearest station: Chit Lom Elevator2 min walk124 m by road
- Nearest shop3 min walk211 m by road
- Khao San Road5.7 km
- The Grand Palace6.6 km
- Wat Arun6.9 km
- Chatuchak Market7.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 45 to 250 m².
- Classic King Room45 m²Sleeps 3Bathtub
- Classic King Room - Accessible45 m²Sleeps 3Bathtub
- Classic Room45 m²Sleeps 21 super-king bed + 2 Twin bedBathtub
- Premium King Room - Club Lounge Access45 m²Sleeps 3Bathtub
- 2 Single Premium Club Lounge Access45 m²Sleeps 3Bathtub
- Club Room, 2 Twin Beds, Accessible, Club Lounge Access45 m²Sleeps 3
The other 16 room types
- Club Suite, 1 King Bed, Accessible, Club Lounge Access45 m²Sleeps 3
- 1 King Accessible Club Lounge Access45 m²Sleeps 3
- Classic King Room - High Floor45 m²Sleeps 3Bathtub
- 1 King Bed Classic Smoking45 m²Sleeps 3Bathtub
- Classic Twin room with two single beds45 m²Sleeps 3Bathtub
- 2 Single Classic High Floor45 m²Sleeps 3Bathtub
- Classic Twin Room - Smoking45 m²Sleeps 3Bathtub
- Junior King Suite67 m²Sleeps 3Bathtub
- Junior King Suite - Club Lounge Access67 m²Sleeps 3Bathtub
- Junior Suite, 1 King Bed, Smoking67 m²Sleeps 3
- Premier Suite, 1 Double Bed70 m²Sleeps 3
- Executive Suite90 m²Sleeps 31 super-king bedBathtub
- Suite, 1 Double Bed (Ambassador)100 m²Sleeps 3
- Two-Bedroom Suite112 m²Sleeps 6Bathtub
- Suite, 1 Double Bed (Diplomatic)150 m²Sleeps 3
- Royal Suite, 1 Double Bed250 m²Sleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 90% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If quiet at night matters to you
Here, 8 of the 15 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
237 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 722 most recent reviews from Google, Tripadvisor and the Booking network. 237 of them describe a stay in the last 2 years and are the ones counted here; the rest were 101 in other languages, 350 with a score but no words and 34 about the restaurant rather than a stay.
- The hotel replied to 185 of its 200 newest Google reviews.
- 31 in every 100 reviews thank a staff member by name.
- 22 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.