Grand Hyatt Erawan Bangkok
5-star hotel · Pathum Wan, Bangkok
Long Weekend score
StrongNo serious reports. in 283 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of Bangkok hotels
- 89% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 84% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 89% of guest comments are praise. 628 praise, 79 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $256 a nighttypical for two, before tax · from $192
- 3 min walkto the nearest station
- 283 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 206 m away
- Staff183 praise · 12 complain
- Location159 praise · 0 complain
- Breakfast76 praise · 7 complain
- Food62 praise · 3 complain
Against
- Room condition30 complain · 8 praise
What guests reported
What guests say
283 reviews from the last 2 years. Most praised: staff (183 guests). Weakest: room condition, where 30 of the 38 who mention it complain.
Location1590Strength
good stay at a premium location
Tripadvisor, May 2026, rated 4/5 by this guest
One of my favorite hotels in Bangkok, close to shopping and food venues.
Tripadvisor, April 2026, rated 5/5 by this guest
Food623Strength
Great location, management and staff, service, facility and dining options and food quality.
Tripadvisor, March 2026, rated 5/5 by this guest
The service and food was excellent.
Tripadvisor, April 2026, rated 5/5 by this guest
Very kitch and bad food - feels like a margaritaville
Google, August 2026, rated 2/5 by this guest
Cleanliness523Strength
The hotel is excellent in terms of cleanliness, service, and location.
Booking network, August 2026, rated 8/10 by this guest
The room was clean, comfortable, and well-maintained.
Tripadvisor, June 2026, rated 5/5 by this guest
There is hair on both room, staff they don’t wanna work simple
Booking network, January 2026, rated 1/10 by this guest
Staff18312Strength
The hotel was a nice as the pictures show, the staff was amazing and helpful.
Tripadvisor, April 2026, rated 5/5 by this guest
I love everything about this hotel — from the grand entrance to the excellent service I received.
Tripadvisor, May 2026, rated 5/5 by this guest
Front desk staff not super friendly
Booking network, July 2026, rated 9/10 by this guest
Pool252Strength
The decor, facilities especially wellness centre with ofuro and the swimming pool with warm Jacuzzi!
Booking network, January 2026, rated 10/10 by this guest
The Pool and Gym including Spa is so fantastic and relax.
Google, April 2026, rated 5/5 by this guest
Swimming pool was smaller than I expected.
Booking network, May 2026, rated 10/10 by this guest
Breakfast767Strength
The breakfast was delicious and had an array of cuisines
Tripadvisor, May 2026, rated 5/5 by this guest
breakfast - vast collection of food.
Booking network, May 2026, rated 9/10 by this guest
Two soggy waffles without any topping a green salad and 4 pieces of fruit that had been sitting around packaged in a disposable plastic box delivered in a brown paper bag.
Booking network, May 2026, rated 5/10 by this guest
Views121Strength
Thank you the whole experience was good, from the start to the end, good localisation, very efficient staff especially GIG, nice room with view, complete gym, nice swimming room, just the breakfast could be a bit better but still good
Tripadvisor, April 2026, rated 5/5 by this guest
Thank you for the room upgrade to a Corner Room — we absolutely loved the views of Gaysorn and CentralWorld.
Tripadvisor, September 2026, rated 5/5 by this guest
Room size2510Mostly good
Location , Spacious rooms , Restsurents and bars in the lower lobby , beautiful Lobby
Booking network, December 2025, rated 9/10 by this guest
Very spacious and luxurious rooms with so many restaurants inside.
Google, August 2026, rated 5/5 by this guest
Rooms on the smaller side
Booking network, July 2026, rated 8/10 by this guest
Value125Mostly good
Competitive rates and great value.
Tripadvisor, April 2026, rated 5/5 by this guest
This five-star hotel in the heart of Bangkok offers a variety of restaurants, excellent service, and great value for money.
Google, June 2026, rated 5/5 by this guest
We like the stay, the place is perfectly centered around siam
Booking network, August 2026, rated 10/10 by this guest
Quiet at night146Mostly good
The atmosphere is serene, calm and relaxing shielding you from bustle of the city outside.
Tripadvisor, February 2026, rated 5/5 by this guest
The room was quiet and comfortable with an outstanding breakfast buffet.
Booking network, December 2025, rated 10/10 by this guest
A noisy hotel, the rooms have a slightly odd style.
Google, April 2026, rated 5/5 by this guest
Room condition830Weak spot
The hotel is on the older side but the rooms were well maintained and comfortable.
Tripadvisor, July 2026, rated 5/5 by this guest
The rooms are a little tired and could use renovation/make over
Booking network, May 2026, rated 7/10 by this guest
Although its old but still it is one of the best hotel in Bangkok.
Google, August 2026, rated 5/5 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 6,335 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 7 of 283 reviews.
Problems in the bathroom7 of 2831 in 40 reviews
The hallway on that floor had a strong odor, and the bathroom sink drained very slowly.
Google, August 2026, rated 5/5 by this guest
The shower hot water kept turning off which wasn’t good
Booking network, May 2026, rated 10/10 by this guest
Heating and air conditioning5 of 2831 in 57 reviews
However, on our first day, the air conditioning malfunctioned, causing a foggy view as we stepped out of the elevator.
Google, September 2026, rated 5/5 by this guest
We didn’t sleep well on two of the three nights we were there - the air conditioning was either freezing cold or, after requesting for maintenance staff to check, uncomfortably warm.
Tripadvisor, March 2026, rated 3/5 by this guest
A slow check-in5 of 2831 in 57 reviews
It was rather unfortunate that our room was not ready when we checked in and had to wait quite a while for our room.
Booking network, November 2025, rated 8/10 by this guest
All good just a minor comment the check in / check out process could be a bit faster they take a very long time.
Booking network, August 2026, rated 9/10 by this guest
Complaints the hotel left unresolved4 of 2831 in 71 reviews
A/C in room didn’t work well even after talking to front desk about it.
Google, May 2026, rated 4/5 by this guest
Security escorted me off the property a multiple times although when I raised this concern with the management they said it wasn’t their security and didn’t provide an answer as to who the security was!
Google, May 2026, rated 3/5 by this guest
Something broken in the room4 of 2831 in 71 reviews
So so: Dated room, the light switch didn't work properly, it took us a a while to turn off the light in the living room.
Google, July 2026, rated 3/5 by this guest
Building work during the stay4 of 2831 in 71 reviews
Although this time the hotel was undergoing renovations, I had emailed ahead to ensure a room and floor away from the construction areas, which was well accommodated.
Tripadvisor, September 2026, rated 5/5 by this guest
Serious reports
None found in 283 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: swimming pool (1), restaurant (2), bathtub (2), event space (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$256 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $229Dearest month: Dec 2026, $296
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$343
- Hyatt · the hotel itself$377
- Booking.com$377
- expedia.co.th$377
- Hotels.com$377
- qantas.com$377
- Priceline$377
- evendo.com$398
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 206 m away by road, about 3 minutes on foot. There are 8 bars or clubs within 200 metres.
- Nearest main road: Phloen Chit Road119 m
- Nearest shop2 min walk164 m by road
- Nearest station3 min walk206 m by road
- Khao San Road5.7 km
- The Grand Palace6.6 km
- Wat Arun7.0 km
- Chatuchak Market7.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
24 room types, from 40 to 241 m².
- Deluxe Twin Room with Two Twin Beds40 m²Sleeps 3Bathtub
- High Floor King Room with City View and Club Access40 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe King Room40 m²Sleeps 3Bathtub
- High Floor Twin Room with Two Twin Beds40 m²Sleeps 3Bathtub
- High Floor Twin Room with Two Twin Beds, City View and Club Access40 m²Sleeps 3BathtubA view, going by the room's name
- High Floor King Room with Club Access40 m²Sleeps 3Bathtub
The other 18 room types
- High Floor Twin Room with Two Twin Beds and Club Access40 m²Sleeps 3Bathtub
- High Floor King Room40 m²Sleeps 3Bathtub
- King Room40 m²Sleeps 3Bathtub
- Twin Room40 m²Sleeps 3Bathtub
- Deluxe Corner King Room42 m²Sleeps 3Bathtub
- Corner King Room42 m²Sleeps 3Bathtub
- Villa (Garden)69 m²Sleeps 42 Twin bedBathtubBalcony
- Grand King Suite - Club Access70 m²Sleeps 4
- Suite (Grand Executive)79 m²Sleeps 42 Twin bedBathtub
- Grand Executive King Suite - Club Access80 m²Sleeps 4
- Executive Suite, 1 King Bed (Grand)80 m²Sleeps 4Bathtub
- Suite (Premier Deluxe)119 m²Sleeps 41 King bedBathtub
- Premier Suite - Club Access120 m²Sleeps 41 super-king bed
- Villa, 1 King Bed (Garden)129 m²Sleeps 4BathtubBalcony
- Garden King Villa with Club Access130 m²Sleeps 4BathtubBalcony
- Suite (Diplomat)159 m²Sleeps 41 King bedBathtub
- Suite (Erawan)241 m²Sleeps 41 King bedBathtub
- RoomNot statedSleeps 21 King bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 30 of the 38 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
283 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 762 most recent reviews from Google, Tripadvisor and the Booking network. 283 of them describe a stay in the last 2 years and are the ones counted here; the rest were 23 older, 86 in other languages, 357 with a score but no words and 13 about the restaurant rather than a stay.
- The hotel replied to 194 of its 200 newest Google reviews.
- 12 in every 100 reviews thank a staff member by name.
- 27 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.