Best Western Chatuchak
4-star hotel · Chatuchak, Bangkok
Long Weekend score
Strong1 serious report in 276 reviews: a physical hazard
- 86% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- 86% of guest comments are praise. 505 praise, 79 complain. Counts for 60% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $58 a nighttypical for two, before tax · from $51
- 7 min walkto the nearest station
- 276 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 11 min walk to Chatuchak Market790 m by road
- A station within walking distanceA station is 506 m away
- Location156 praise · 12 complain
- Cleanliness79 praise · 1 complain
- Beds30 praise · 1 complain
What guests reported
What guests say
276 reviews from the last 2 years. Most praised: location (156 guests). Weakest: breakfast, where 23 of the 57 who mention it complain.
Cleanliness791Strength
Very clean and great breakfast
Booking network, February 2026, rated 8/10 by this guest
• The rooms are comfortable and clean, the only downside is that check-in is at 2 PM.
Google, February 2026, rated 5/5 by this guest
Beds301Strength
The beds are incredibly comfortable, the bathrooms are clean with strong water pressure, breakfast is included, and the view is stunning.
Google, September 2026, rated 5/5 by this guest
Great location near market and train station, very clean, comfortable bed.
Booking network, June 2026, rated 8/10 by this guest
Oh my goodness, hard and neck crunching monsters…Also if you happen to have a family of 5, sadly the hotel doesn’t offer too many 3 bed rooms which meant we had to split into 3 rooms…
Booking network, January 2026, rated 9/10 by this guest
Views231Strength
The room and view was perfect for our stay.
Google, July 2026, rated 5/5 by this guest
The view in 16 floors is amazing.
Google, February 2026, rated 5/5 by this guest
Locationcomplaints falling: 8.3 in 100 a year ago, 2.9 now15612Strength
Great location right next to the Kamphaeng Phet station and one station from Krung Thep Apiwat station.
Booking network, December 2025, rated 10/10 by this guest
Excellent location for a weekend stay, close to the MRT, BTS, Chatuchak Park, and nearby shopping malls.
Google, July 2026, rated 3/5 by this guest
Aside from Chatuchak Market, it’s safe to say there is nothing else nearby.
Google, March 2026, rated 3/5 by this guest
Room size273Strength
Loved my room, so spacious and comfortable, overlooking the city views.
Booking network, December 2025, rated 10/10 by this guest
The rooms are spacious with complete amenities, making for a comfortable sleep.
Google, May 2026, rated 4/5 by this guest
Good located, small but clean room
Booking network, September 2026, rated 8/10 by this guest
Value284Strength
We stay here several times a year, love the location, love the staff, awesome value for money highly recommend
Booking network, August 2026, rated 10/10 by this guest
Excellent location for the railway station, very good value, lovely staff who are friendly and helpful, comfortable rooms for the price.
Booking network, December 2025, rated 9/10 by this guest
Way too expensice for what you get
Booking network, November 2025, rated 8/10 by this guest
Room condition142Strength
This is a relatively new hotel in the area.
Google, February 2026, rated 5/5 by this guest
The location is good, the hotel is new, and the interior is simply and beautifully decorated.
Google, April 2026, rated 5/5 by this guest
Definitely a 4 star hotel, looks a little run down , the furniture in the lobby very worn.
Tripadvisor, March 2026, rated 3/5 by this guest
Staffcomplaints rising: 4.2 in 100 a year ago, 7.4 now8818Mostly good
Helpful and very nice staff, always willing to help
Booking network, January 2026, rated 9/10 by this guest
Great location and I can say a 4 stars service and facilities.
Booking network, December 2025, rated 9/10 by this guest
So far we enjoy the stay however the night shift staff seems a bit rude and inexperience.
Booking network, November 2025, rated 8/10 by this guest
Quiet at night147Mostly good
quiet atmosphere away from city noise though in the main city Chatuchak area
Booking network, March 2026, rated 7/10 by this guest
It was very quiet at night - no urban sounds at all.
Booking network, March 2026, rated 10/10 by this guest
Train Noise (horns blasting regularly)
Booking network, June 2026, rated 8/10 by this guest
Foodcomplaints rising: 1.4 in 100 a year ago, 2.9 now127Mostly good
Food great & staff wonderful
Booking network, June 2026, rated 9/10 by this guest
The restaurant and in room service food is tasty and inexpensive
Tripadvisor, February 2026, rated 5/5 by this guest
The restaurant food wasn't as good as the food at the market
Booking network, June 2026, rated 9/10 by this guest
Breakfastcomplaints falling: 16.7 in 100 a year ago, 5.4 now3423Split
A lot of people and food at buffet not always available
Booking network, November 2025, rated 5/10 by this guest
Breakfast did not have many vegetarian or vegan options.
Booking network, September 2026, rated 8/10 by this guest
Everything was great – service, comfort, atmosphere – only the breakfast wasn’t up to the same level
Booking network, December 2025, rated 10/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 901 Google ratings
Problems guests raised
Raised most: a facility closed, in 8 of 276 reviews.
A facility closedcomplaints falling: 4.2 in 100 a year ago, 2.5 now8 of 2761 in 34 reviews
Things we didn't like: bar closed on Sundays (why???), breakfast food has only English language labels (why???), plates under food counter get brushed by women's skirts which is not sanitary.
Google, September 2026, rated 4/5 by this guest
Bar not open, no cafe or anything open after 5 pm.
Booking network, April 2026, rated 8/10 by this guest
Problems in the bathroomcomplaints rising: 1.4 in 100 a year ago, 2.5 now6 of 2761 in 46 reviews
It doesn't drain fast enough, so the water backs up a bit when I take a shower.
Google, October 2026, rated 5/5 by this guest
Slow drainage in bathroom
Booking network, January 2026, rated 9/10 by this guest
A slow check-in5 of 2761 in 55 reviews
I was only able to check out of the hotel 3 hours later!
Google, March 2026, rated 1/5 by this guest
I arrived early and asked for early check-in, but I was brushed off.
Google, May 2026, rated 1/5 by this guest
Unexpected charges and refunds4 of 2761 in 69 reviews
There was a mix up when checking in where they tried to make us pay for 2 rooms when we only booked one.
Google, February 2026, rated 4/5 by this guest
The room was really perfect and so nice, but I spilled a drink like yogurt and wiped it with a towel, and it spilled a lot on the pillows too, so I had to pay 100 baht for each, so I ended up paying 300 baht ㅠㅠㅠ Honestly, it was a stain that would have disappeared with one wash, but it was so…
Google, January 2026, rated 4/5 by this guest
Something broken in the room4 of 2761 in 69 reviews
The door lock battery was weak, preventing me from entering my room.
Google, May 2026, rated 4/5 by this guest
The phone in the room first did not work.
Booking network, August 2025, rated 7/10 by this guest
You need a taxi or scooter to get around4 of 2761 in 69 reviews
if you are looking to shop in Bangkok areas like Pratunam and MBK, the hotel is located quite far and about a 300thb taxi ride away to those areas so keep that in mind and not make this mistake like me.
Booking network, March 2025, rated 7/10 by this guest
Serious reports
1 in 276 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 276 reviews
I woke up after the first night and slipped in a massive pool of water on the floor by the bed and hurt myself.
Booking network, October 2025, rated 1/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: spa (1), restaurant (1), bar (1).
The hotel says it has no swimming pool, gym or hot tub.
Price, place and rooms
Price
$58 is a typical night, from 297 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $54Dearest month: Feb 2027, $60
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$75
- Trip.com$76
- Booking.com$81
- Agoda$90
- Priceline$90
- hotel.ascendtravel.com$92
- Vio.com$98
- deals.etrip.net$98
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 506 m away by road, about 7 minutes on foot.
- Nearest main road: Phahon Yothin Road441 m
- Nearest station7 min walk506 m by road
- Nearest shop: Eco Ring10 min walk753 m by road
- Chatuchak Market11 min walk790 m by road
- Khao San Road8.9 km
- The Grand Palace10.2 km
- Wat Arun10.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 23 to 48 m².
- Superior Twin Room23 m²Sleeps 3
- Superior Double Room23 m²Sleeps 3
- Junior King Suite with City View - Non-Smoking32 m²Sleeps 3A view, going by the room's name
- Superior Family Room47 m²Sleeps 42 Queen bed
- Family Two Bedroom48 m²Sleeps 5
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If breakfast matters to you
Here, 23 of the 57 guests who mention breakfast complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
276 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 875 most recent reviews from Google, Tripadvisor and the Booking network. 276 of them describe a stay in the last 2 years and are the ones counted here; the rest were 44 older, 160 in other languages, 389 with a score but no words and 6 about the restaurant rather than a stay.
- The hotel replied to 22 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.