Chillax Heritage Hotel Khaosan
4-star hotel · Phra Nakhon, Bangkok
Long Weekend score
Strong2 serious reports in 191 reviews: a physical hazard (2)
- 92% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- 92% of guest comments are praise. 550 praise, 47 complain. Counts for 60% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $82 a nighttypical for two, before tax · from $65
- 6 min walkto Sanam Luang station
- 191 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 10 min walk to Khao San Road713 m by road
- A station within walking distanceSanam Luang is 414 m away
- Swimming pool17 guest photos show it
- Staff121 praise · 7 complain
- Location114 praise · 4 complain
Against
- Room condition is the weakest point4 of the 13 guests who mention it complain
- Most common complaint: problems in the bathroomRaised by 3.1% of guests
What guests reported
What guests say
191 reviews from the last 2 years. Most praised: staff (121 guests). Weakest: room condition, where 4 of the 13 who mention it complain.
Value210Strength
The location, rooftop pools and service are high level, it’s highly recommended hotel for a good price in the city enter.
Google, June 2026, rated 5/5 by this guest
The price is also really reasonable!
Google, October 2025, rated 5/5 by this guest
Location1144Strength
You can get everywhere by Bolt taxi (150-400 baht).
Google, March 2026, rated 5/5 by this guest
It’s a very convenient location in the heart of the historic district, close to all the temples and good restaurants
Tripadvisor, October 2025, rated 5/5 by this guest
The only downside is that it's a bit far from everything, but the car service is excellent.
Google, November 2025, rated 5/5 by this guest
Staff1217Strength
Greeted by friendly staff
Tripadvisor, January 2026, rated 5/5 by this guest
The staff was very friendly and the cleanliness was superb.
Google, August 2026, rated 5/5 by this guest
Clean rooms, low level reception service, everything is at the level of a hotel and below
Google, June 2026, rated 3/5 by this guest
Cleanliness694Strength
The rooms are well-appointed and clean.
Google, January 2026, rated 5/5 by this guest
I stayed here for a week, the crew members were super polite, welcoming and friendly, rooms were always clean.
Google, March 2026, rated 4/5 by this guest
Our room could have been cleaner.
Google, August 2025, rated 4/5 by this guest
Pool625Strength
Beautiful rooftop pool with gym.
Google, October 2026, rated 5/5 by this guest
The pool was cool and the staff very helpful!
Tripadvisor, February 2026, rated 5/5 by this guest
But the swimming pool water was freezing cold.
Google, November 2025, rated 4/5 by this guest
Beds262Strength
The rooms might not be very big, but they are clean and have good beds.
Google, August 2026, rated 5/5 by this guest
Decent size rooms, comfy beds, fab bathrooms, great jacuzzi bath.
Google, January 2026, rated 5/5 by this guest
Food121Strength
The food is very delicious.
Google, October 2026, rated 5/5 by this guest
there is also a great restaurant downstairs.The staff here are great
Google, September 2025, rated 4/5 by this guest
Breakfast426Strength
Breakfast was also very good with both Western and Asian options!
Google, February 2026, rated 5/5 by this guest
Very good hotel, well located and lovely staff.Good breakfast.
Tripadvisor, January 2026, rated 5/5 by this guest
Too bad the breakfast is mediocre.
Google, January 2026, rated 5/5 by this guest
Views284Strength
Has an amazing roof top pool with a great view; including bar.
Google, January 2026, rated 5/5 by this guest
The rooftop pool is good and the view of Bangkok, both at night and during the day is fantastic.
Tripadvisor, December 2025, rated 4/5 by this guest
Unfortunately in our room we could not open the drapes as the windows looked onto another building and unpleasant parking space for scooters, there was a huge Jacuzzi bath in the bedroom and the wifi did not always connect.
Tripadvisor, November 2025, rated 2/5 by this guest
Quiet at night316Mostly good
Chillax Heritage is a peaceful sanctuary in the city, with an amazing rooftop infinity pool and a fantastic location near the river, the Grand Palace and Wat Pho.
Google, January 2026, rated 5/5 by this guest
Quiet and very conveniently located for visiting the historic city center.
Google, February 2026, rated 5/5 by this guest
The air conditioning is a bit noisy.
Google, January 2026, rated 4/5 by this guest
Room size154Mostly good
The room was spacious and clean.
Google, October 2025, rated 5/5 by this guest
The room was quite spacious, as was the bathroom.
Google, October 2025, rated 4/5 by this guest
Nice hotel next to Chabad House and far from malls and shopping centers, rooms are not large but look good.
Google, September 2026, rated 5/5 by this guest
Room condition94Mostly good
The welcome was very warm, the rooms were very modern and soundproof, and the location was close to Khao San Road but quiet.
Google, November 2025, rated 5/5 by this guest
the rooms are very modern and clean
Google, December 2025, rated 5/5 by this guest
Also, the decor of the hotel is dated and definitely not as nice as shown on the hotel’s website.
Booking network, December 2024, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 924 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 6 of 191 reviews.
Problems in the bathroom6 of 1911 in 32 reviews
Perhaps due to the design of the bathtub, water leaked into the sink and toilet.
Google, January 2026, rated 4/5 by this guest
The only downside was that it was very difficult to adjust the water temperature in the shower; the cold water pressure was insufficient.
Google, March 2026, rated 5/5 by this guest
Unexpected charges and refunds4 of 1911 in 48 reviews
Very small rooms, nice service, they charge money for "disappeared" cloth slippers and a glass cup.
Google, January 2026, rated 4/5 by this guest
We did exactly as instructed, only to be told that they were refusing the refund.
Tripadvisor, July 2026, rated 1/5 by this guest
Complaints the hotel left unresolved3 of 1911 in 64 reviews
Finally, they didn't give us two clean towels on the last day (they took the dirty ones back, but didn't put the clean ones back!), even though I asked the cleaning lady.
Google, January 2026, rated 3/5 by this guest
Wi-Fi3 of 1911 in 64 reviews
Had some WiFi issues in the room.
Google, November 2025, rated 4/5 by this guest
Serious reports
2 in 191 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 191 reviews
Be careful in the bathroom; there's a small step there that's a tripping hazard.
Google, March 2026, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: swimming pool (17), restaurant (9), bar (3), bathtub (3).
Price, place and rooms
Price
$82 is a typical night, from 297 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $65Dearest month: Jun 2027, $89
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- kayak.co.th$63
- hotelscombined.co.th$63
- Agoda$64
- Priceline$66
- Vio.com$66
- th.bluepillow.com$66
- deals.etrip.net$66
- deals.goseek.com$66
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Sanam Luang station is 414 m away by road, about 6 minutes on foot. There are 8 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven2 min walk120 m by road
- Nearest main road: Somdet Phra Pinklao Road166 m
- Nearest station: Sanam Luang6 min walk414 m by road
- Khao San Road10 min walk713 m by road
- The Grand Palace22 min walk1.7 km by road
- Wat Arun2.4 km
- Chatuchak Market9.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 25 to 30 m².
- Deluxe Twin Room25 m²Bathtub
- Deluxe Double Room25 m²Bathtub
- Deluxe Double Room, City View25 m²BathtubA view, going by the room's name
- Premier Double Room30 m²Bathtub
- Premier Double Room with City View30 m²BathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
More hotels in Bangkok
The nearest first, with our score for each.
How we know
191 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 425 most recent reviews from Google, Tripadvisor and the Booking network. 191 of them describe a stay in the last 2 years and are the ones counted here; the rest were 121 older, 23 in other languages and 90 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 0 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.