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Holiday Inn Express Bangkok Siam by IHG

3-star hotel · Pathum Wan, Bangkok

Long Weekend score

Mixed

2 serious reports in 293 reviews: a physical hazard (2)

Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 33% of Bangkok hotels
  • 85% of guest comments are praise
  • 93% of guest photos show no damage
How this score is made
  • Rated higher than 33% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
  • 85% of guest comments are praise. 598 praise, 104 complain. Counts for 30% of the score.
  • 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $95 a nighttypical for two, before tax · from $74
  • 4 min walkto the nearest station
  • 293 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
Holiday Inn Express Bangkok Siam by IHG$95 a typical night
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At a glance

For

  • A station within walking distanceA station is 280 m away
  • Location185 praise · 0 complain
  • Staff139 praise · 12 complain
  • Cleanliness82 praise · 10 complain
  • Value35 praise · 6 complain

Against

  • On a main road: Rama I Road51 m from the building
  • Room condition7 complain · 5 praise
  • Problems in the bathroom12 of 293 guests

What guests reported

What guests say

293 reviews from the last 2 years. Most praised: location (185 guests). Weakest: breakfast, where 39 of the 101 who mention it complain.

Location1850Strength

Stayed here for couple days with my family, the location was very spot on, it's near the national stadium station which connected to multiple tourist spot, like siam, etc.

Google, March 2026, rated 5/5 by this guest

Short distance to BTs National Stadium and surrounding attractions, mbk mall, market.

Booking network, July 2026, rated 8/10 by this guest
Staff13912Strength

staff were all accommodating and friendly.

Booking network, January 2026, rated 8/10 by this guest

The hotel itself is wonderful, clean, and offers excellent service.

Booking network, August 2026, rated 9/10 by this guest

The manager in charge was completely useless.

Tripadvisor, December 2025, rated 1/5 by this guest
Cleanliness8210Strength

Room/Service : Smiley and professional staffs all around, Clean cozy room..

Google, April 2026, rated 5/5 by this guest

It is neat and clean and the staff is friendly and helpful

Booking network, January 2026, rated 9/10 by this guest

Breakfast was really bad, lifts are slow, housekeeping they don't come until asked for and rooms are not clean - the carpet smells.

Booking network, August 2026, rated 3/10 by this guest
Value356Strength

travellers stay in ds hotel, its so worth d price, location

Tripadvisor, October 2026, rated 5/5 by this guest

It offers good value for money.

Google, April 2026, rated 5/5 by this guest

Room price is a little bit overrated then.

Booking network, August 2026, rated 7/10 by this guest
Views275Mostly good

It is right in front of the subway, MBK is diagonally across from it, and the view of the National Stadium from the hotel is spectacular.

Google, September 2026, rated 5/5 by this guest

The higher floor rooms have Nice view to national stadium.

Tripadvisor, April 2026, rated 3/5 by this guest

The room was next to a construction site, so I couldn't see anything.

Google, September 2026, rated 4/5 by this guest
Beds257Mostly good

The atmosphere is great, the beds and pillows are very comfortable.

Google, July 2026, rated 5/5 by this guest

Bed was very comfortable and a choise of pillows

Google, August 2026, rated 5/5 by this guest

It was a nice experience to stay in this hotel.

Booking network, July 2026, rated 9/10 by this guest
Room size2712Mostly good

We got a double bed and a bunk bed and the room was spacious enough for 4 people.

Booking network, December 2025, rated 9/10 by this guest

The room is spacious quiet from traffic noise and clean with a comfortable queen bed.

Booking network, August 2026, rated 8/10 by this guest

Small rooms, bad breakfast, bad view, bad smell.

Google, September 2026, rated 1/5 by this guest
Quiet at night116Mostly good

Overall, the room was good, the reception staff were good, the food selection was limited, the room overlooked the sports field, it's close to restaurants and shops, convenient for transportation, and quiet at night.

Google, July 2026, rated 5/5 by this guest

We had a huge room on the 16th floor with a wonderful city view of the national stadium, comfortable bed, quiet room with a interesting bathroom setup and daily cleaning service.

Booking network, January 2026, rated 10/10 by this guest

However, one concern: the gym on the 24th floor operates 24 hours, and guests on the 23rd floor can clearly hear weights being dropped late at night.

Tripadvisor, November 2025, rated 4/5 by this guest
Breakfast6239Mostly good

Breakfast was good but not much arab food

Booking network, March 2026, rated 9/10 by this guest

The breakfast is delicious, and the price is reasonable considering the location.

Google, May 2026, rated 4/5 by this guest

In breakfast if items were added on it would have been great.

Booking network, June 2026, rated 8/10 by this guest
Room condition57Split

Old-style and plain decor, especially in the bathroom.

Booking network, July 2026, rated 9/10 by this guest

It’s reasonable for a couple of nights but would not stay there for longer than 2 nights.

Booking network, November 2025, rated 7/10 by this guest

However, it lacks modern furniture, especially the blue hallway lights; it's like something out of 6,000 years ago.

Google, August 2026, rated 3/5 by this guest

Too few mentions to judge: food.

Who stays, and their score out of 10

Couples7.9247 reviews
Families7.8191 reviews
Solo travellers8.4156 reviews
Friends8.666 reviews
Business trips8.315 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 3,326 Google ratings

5 stars51%
4 stars31%
3 stars11%
2 stars3%
1 star4%

Problems guests raised

Raised most: problems in the bathroom, in 12 of 293 reviews.

Problems in the bathroom12 of 2931 in 24 reviews

No ventilation in the restroom, tiles in the shower is very slippery, no door lock in the restroom for privacy, and the pillows were overly firm!

Google, June 2026, rated 3/5 by this guest

Water supply for shower was very low.

Booking network, February 2026, rated 8/10 by this guest
Unexpected charges and refunds8 of 2931 in 37 reviews

I booked a room for a family of three and they're asking me for extra money for a bed even though I paid more through Booking.com.

Google, June 2026, rated 1/5 by this guest

I was not happy with Security deposit of BAT:5000=this was not mentioned on booking.com in advance

Booking network, November 2025, rated 9/10 by this guest
Complaints the hotel left unresolved8 of 2931 in 37 reviews

I called the front desk every day during my 7day stay, but no one ever came to fix it, so I had to spend my entire stay without AC The food was also very bad To make things even worse, on my last day, when I was leaving for the airport, the staff member who came to collect my luggage refused to…

Google, July 2026, rated 1/5 by this guest

During my 5-night stay, my room was repeatedly left uncleaned despite several complaints and promises from reception.

Booking network, September 2026, rated 1/10 by this guest
Something broken in the room8 of 2931 in 37 reviews

The TV network keeps disrupted with no signal.

Booking network, May 2026, rated 8/10 by this guest

TV was next to useless, poor Channel selections unless you logged into your subscriptions, on top of that signal was very broken,,

Booking network, May 2026, rated 10/10 by this guest
Heating and air conditioning7 of 2931 in 42 reviews

The air conditioning in the room was difficult to put to the warmer temperature, it was too cold.

Booking network, February 2026, rated 8/10 by this guest

Room wise, it’s standard, but heater will cycle hot and cold

Tripadvisor, September 2026, rated 4/5 by this guest
The lift5 of 2931 in 59 reviews

Waiting too much for elevators.

Booking network, December 2025, rated 8/10 by this guest

The key being usef to take the lift is not reliable

Booking network, March 2026, rated 9/10 by this guest

Serious reports

2 in 293 reviews, most common first. Shown beside the score, never averaged into it.

A physical hazard2 of 293 reviews

The tiles are so slippery when wet that if you are not careful you can fall and get seriously hurt.

Booking network, June 2026, rated 8/10 by this guest
Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

4 of the 60 guest photos we checked show damage or dirt (7%).

Guest photos showing damage or dirt4 of 607%

Guests’ photos confirm: gym (3), restaurant (6).

The hotel says it has no swimming pool, spa or hot tub.

Price, place and rooms

Price

$95 is a typical night, from 296 dates checked in the coming year.

$95Typical night
$74Cheapest night
$147Dearest night

Weekends cost 10% more than weekdays

A typical night, month by month

Cheapest month: Jun 2027, $76Dearest month: Aug 2027, $110

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • deals.etrip.net$116
  • deals.dealbase.com$116
  • pilotplans.com$122
  • clicktrip.com$125
  • Priceline$132
  • evendo.com$133
  • IHG · the hotel itself$134
  • Agoda$134

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

The nearest station is 280 m away by road, about 4 minutes on foot. There are 3 bars or clubs within 200 metres.

  1. Nearest main road: Rama I Road51 m
  2. Nearest shop: 7-Eleven2 min walk156 m by road
  3. Nearest station4 min walk280 m by road
  4. Khao San Road4.1 km
  5. The Grand Palace4.8 km
  6. Wat Arun5.2 km
  7. Chatuchak Market7.1 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m3
Places to eat within a 5 minute walk71

Distances follow the streets, not straight lines.

Rooms

23 room types, from 23 to 28 m².

  • Standard Twin Room with Stadium View23 m²Sleeps 3A view, going by the room's name
  • Standard Queen Room with Stadium View - Smoking23 m²Sleeps 3A view, going by the room's name
  • Standard Room with Free Breakfast23 m²Sleeps 21 Double bed
  • Standard Queen Room23 m²Sleeps 3
  • Standard Queen Room with Free Breakfast - Smoking23 m²Sleeps 2
  • Standard Twin Room with City View - Smoking23 m²Sleeps 3A view, going by the room's name
The other 17 room types
  • Standard Twin Room23 m²Sleeps 2
  • Standard Twin Room with Free Breakfast - Smoking23 m²Sleeps 2
  • Standard Twin Room with City View23 m²Sleeps 3A view, going by the room's name
  • Standard Queen Room with City View23 m²Sleeps 3A view, going by the room's name
  • Standard Queen Room with Stadium View23 m²Sleeps 3A view, going by the room's name
  • Standard Queen Room with City View and Free Breakfast - Smoking23 m²Sleeps 3A view, going by the room's name
  • Room, 1 Queen Bed (Stadium View, Extra Space, Breakfast)23 m²Sleeps 3A view, going by the room's name
  • Standard Room, 2 Twin Beds, Smoking, City View (Free Breakfast)23 m²Sleeps 3A view, going by the room's name
  • Room, 1 Queen Bed, Smoking (Stadium View, Extra Space, Breakfast)23 m²Sleeps 3A view, going by the room's name
  • Standard Twin Room with Stadium View - Smoking23 m²Sleeps 3A view, going by the room's name
  • Room, 1 Queen Bed, Accessible (Stadium View, Free Breakfast)23 m²Sleeps 2A view, going by the room's name
  • Standard Room, 1 Queen Bed, Smoking, City View (Free Breakfast)23 m²Sleeps 3A view, going by the room's name
  • Room, 1 Queen Bed, Smoking, City View (Extra Space, Free Breakfast)23 m²Sleeps 3A view, going by the room's name
  • Room, 1 Queen Bed, Accessible, Smoking (Stadium View, Free Breakfast)26 m²Sleeps 2A view, going by the room's name
  • Standard Queen Family Room28 m²Sleeps 4
  • Queen Room with Stadium View28 m²Sleeps 3A view, going by the room's name
  • 1 Queen Standard Extra Space  City View Non Smoking28 m²Sleeps 3A view, going by the room's name

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8 out of 10. 33% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.

Every review site, out of 100

Google844.2 of 5 · 3,326 reviews
Tripadvisor824.1 of 5 · 2,228 reviews
Booking sites, guests who stayed808 of 10 · 3,437 reviews
IHG884.4 of 5 · 1,757 reviews
Trip.com864.3 of 5 · 199 reviews

IHG rates it 88 out of 100 and Booking network rates it 80. Booking network only takes reviews from people who booked and stayed, while IHG takes them from anyone.

If room condition matters to you

Here, 7 of the 12 guests who mention room condition complain. These nearby hotels do better on it.

Pathumwan Princess HotelPathum Wan · scored 97 out of 100 · $126 a night162StrengthLiT BANGKOK HotelPathum Wan · scored 85 out of 100 · $81 a night261StrengthMercure Bangkok SiamPathum Wan · scored 75 out of 100 · $114 a night73Mostly good

More hotels in Bangkok

The nearest first, with our score for each.

LiT BANGKOK HotelPathum Wan · $81 a typical night85 · StrongSiam@Siam Design Hotel BangkokPathum Wan · $128 a typical night82 · StrongMercure Bangkok SiamPathum Wan · $114 a typical night75 · GoodHua Chang Heritage HotelPathum Wan · $75 a typical night74 · GoodHappy 3Pathum Wan · $87 a typical night73 · Good

All hotels in Bangkok

How we know

293 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 880 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 76 older, 124 in other languages, 384 with a score but no words and 3 about the restaurant rather than a stay.
  • The hotel replied to 191 of its 200 newest Google reviews.
  • 7 in every 100 reviews thank a staff member by name.
  • 9 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Holiday Inn Express Bangkok Siam by IHG1 of 5
A hotel bedroom with a king bed, a blue armchair, a desk and chair, and floor-to-ceiling windows overlooking high-rise buildings.
A hotel bedroom with a king bed, a blue armchair, a desk and chair, and floor-to-ceiling windows overlooking high-rise buildings.
A hotel bedroom with a double bed, an armchair, a desk with a kettle and water bottles, and floor-to-ceiling windows overlooking a city skyline.
A hotel bedroom with a double bed, an armchair, a desk with a kettle and water bottles, and floor-to-ceiling windows overlooking a city skyline.
A restaurant dining area with wooden-top tables, black chairs, orange armchairs, patterned columns and a buffet counter in the background.
A restaurant dining area with wooden-top tables, black chairs, orange armchairs, patterned columns and a buffet counter in the background.
A dining room with black chairs and wooden tables, orange armchairs, pendant lights, and floor-to-ceiling windows looking out over city buildings.
A dining room with black chairs and wooden tables, orange armchairs, pendant lights, and floor-to-ceiling windows looking out over city buildings.
Outdoor terrace with wooden tables and woven chairs, a glass balustrade, and a view over city high-rise buildings under a cloudy sky.
Outdoor terrace with wooden tables and woven chairs, a glass balustrade, and a view over city high-rise buildings under a cloudy sky.

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