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Le Fenix Sukhumvit Hotel

3-star hotel · Watthana, Bangkok

Long Weekend score

Poor

5 serious reports in 124 reviews. See them

  • 21% of guest comments are praise
  • 28% of guest photos show no damage
How this score is made
  • 21% of guest comments are praise. 48 praise, 184 complain. Counts for 60% of the score.
  • 28% of guest photos show no damage. 17 of 60 photos. Counts for 40% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $46 a nighttypical for two, before tax · from $24
  • 10 min walkto the nearest station
  • 124 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
Le Fenix Sukhumvit Hotel$46 a typical night
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At a glance

For

  • A station within walking distanceA station is 772 m away
  • Location22 praise · 0 complain

Against

  • Guest photos show wear and dirt43 of the 60 photos guests took, and 0 of the hotel's 40
  • Cleanliness85 complain · 1 praise
  • Room condition58 complain · 0 praise
  • Mould or damp35 of 124 guests
  • Value13 complain · 4 praise

What guests reported

What guests say

124 reviews from the last 2 years. Most praised: location (22 guests). Weakest: cleanliness, where 85 of the 86 who mention it complain.

Location220Strength

Stuffs are great, location is great but hotel is far below standard.

Google, September 2026, rated 1/5 by this guest

It has seen its age, hotel is in the prime location though, very close to all the famous street...

Google, November 2025, rated 3/5 by this guest
Staff1713Split

Staff behaviour not standard.

Google, November 2025, rated 2/5 by this guest

The whole building smells musty, the air conditioning doesn't work, the staff service is poor, the rooms lack security, the price is not worth it, and the pictures don't match the reality.

Google, February 2026, rated 1/5 by this guest

The smell in the common area was gonna make me vomit, bugs in the rooms, and the reception doesn’t not care.

Google, May 2026, rated 1/5 by this guest
Breakfast37Weak spot

Breakfast items was very limited

Google, February 2026, rated 2/5 by this guest

Also, there are very limited breakfast options for Indian vegetarians, so keep that in mind before booking.

Google, July 2026, rated 2/5 by this guest

Breakfast was phenomenal!

Google, January 2026, rated 5/5 by this guest
Value413Weak spot

I've seen WAY better for a cheaper price...

Google, October 2026, rated 2/5 by this guest

For the price, this is completely unacceptable.

Google, April 2026, rated 1/5 by this guest

I spotted them near the bed, which was absolutely unacceptable and made me question the overall cleanliness of the facility.For the price paid, I expected basic standards of hygiene and maintenance.

Google, March 2026, rated 1/5 by this guest
Quiet at night18Weak spot

On top of that, the air-con was so loud it was impossible to sleep with it on, and the smoke detector seemed to be just a decoration.

Google, November 2025, rated 1/5 by this guest

The loud music outside is unbelievably noisy and makes it almost impossible to sleep.

Google, September 2026, rated 2/5 by this guest

The room faced the bar entrance, and it was extremely noisy until late at night, making it difficult to rest.

Google, May 2026, rated 1/5 by this guest
Cleanliness185Weak spot

The bathroom also had hair that hadn't been cleaned, and there were insects crawling around – it wasn't a pleasant place to sleep.

Google, May 2026, rated 2/5 by this guest

However, everything was dirty.

Google, December 2025, rated 1/5 by this guest

The glasses were broken, there were no napkins, the towels were torn, they didn't change the sheets daily, and the floors were dusty and dirty.

Google, February 2026, rated 1/5 by this guest
Room condition058Weak spot

It's not as bad as some reviews are saying, considering the price but looked run down.

Google, February 2026, rated 2/5 by this guest

The hotel is quite shabby, the towels are torn, there are only local guests staying there, it smells of cigarette smoke, and the hotel amenities were incomplete; what we asked for wasn't delivered.

Google, June 2026, rated 1/5 by this guest

However, the hotel could benefit from refurbishment to improve its overall appeal and comfort.

Google, October 2025, rated 4/5 by this guest

Too few mentions to judge: room size, beds, food and views.

Who stays, and their score out of 10

Business trips3.924 reviews
Friends4.724 reviews
Families4.620 reviews
Couples4.417 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 3,140 Google ratings

5 stars24%
4 stars20%
3 stars22%
2 stars12%
1 star22%

Problems guests raised

Raised most: mould or damp, in 35 of 124 reviews.

Mould or damp35 of 1241 in 4 reviews

To add to everything, the ceiling in the hallway was covered with black mold.

Google, July 2026, rated 1/5 by this guest

The bathroom was full of mold, filthy, the walls and ceiling all lined up the same way.

Google, August 2026, rated 2/5 by this guest
Insects or pests26 of 1241 in 5 reviews

The room had cockroaches, which was completely unacceptable.

Google, September 2026, rated 1/5 by this guest

We booked a total of four single rooms, all in the same appalling condition: moldy bathroom, stranger pubic hair on the toilet, broken and dirty furniture, footprints on the floor, dirty, smelly sheets, and the place infested with vermin.

Google, March 2026, rated 1/5 by this guest
Not as shown or booked23 of 1241 in 5 reviews

The room seems so different from what is shown but old and dirty.

Google, September 2026, rated 1/5 by this guest

The picture on the booking sites is completely different from reality.

Google, June 2026, rated 1/5 by this guest
Something broken in the room12 of 1241 in 10 reviews
Problems in the bathroom10 of 1241 in 12 reviews

Upon entering the bedroom, there was a strong bathroom smell, and the bed felt itchy after sleeping, like it had dust mites.

Google, June 2026, rated 1/5 by this guest

The bathroom was a nightmare: the toilet looked run down, the tiles were cracked and dirty, and the shower was completely clogged.

Google, October 2025, rated 1/5 by this guest
Feeling unsafe6 of 1241 in 21 reviews

The hallway was dark, poorly lit, and felt dirty and a bit unsafe.

Google, April 2026, rated 2/5 by this guest

Serious reports

5 in 124 reviews, most common first. Shown beside the score, never averaged into it.

A physical hazard4 of 124 reviews

So I get an electric shock when i tried to move it away.

Tripadvisor, October 2024, rated 1/5 by this guest
Someone fell ill1 of 124 reviews

I eventually changed rooms, but the overall cleanliness was still poor, and I became sick after my stay.

Google, September 2026, rated 1/5 by this guest
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

43 of the 60 guest photos we checked show damage or dirt (72%).

Guest photos showing damage or dirt43 of 6072%

Of 60 guest photos, 43 show damage or dirt: stains in 36, dirty surfaces in 12, dirty linen in 7 and peeling paint or cracks in 4, and some photos show more than one. Of the hotel's own 40, 0 do.

Guests’ photos confirm: bar (3).

The hotel says it has no swimming pool or hot tub.

Price, place and rooms

Price

$46 is a typical night, from 288 dates checked in the coming year.

$46Typical night
$24Cheapest night
$68Dearest night

Weekends cost 41% more than weekdays

A typical night, month by month

Cheapest month: Nov 2026, $25Dearest month: Apr 2027, $49

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • Agoda$25
  • th.bluepillow.com$26
  • Trip.com$28
  • Booking.com$29
  • qantas.com$29
  • evendo.com$29
  • clicktrip.com$30
  • deals.dealbase.com$34

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

The nearest station is 772 m away by road, about 10 minutes on foot. There are 15 bars or clubs within 200 metres.

  1. Nearest shop: Villa Market2 min walk124 m by road
  2. Nearest main road: Sukhumvit Road429 m
  3. Nearest station10 min walk772 m by road
  4. Khao San Road7.4 km
  5. Chatuchak Market8.2 km
  6. The Grand Palace8.7 km
  7. Wat Arun9.6 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m15
Places to eat within a 5 minute walk102

Distances follow the streets, not straight lines.

Rooms

5 room types, from 24 to 50 m².

  • Standard Room24 m²Sleeps 21 Double bed
  • Standard Triple Room24 m²Sleeps 31 Double bed + 1 Twin bed
  • Superior Room24 m²Sleeps 21 Double bed
  • Deluxe Double Room25 m²Sleeps 2
  • Family Room, 2 Bedrooms50 m²Sleeps 6

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Not enough comparable hotels to rank it.

Every review site, out of 100

Google623.1 of 5 · 3,140 reviews
Tripadvisor683.4 of 5 · 1,437 reviews
Trip.com703.5 of 5 · 1,919 reviews

If room condition matters to you

Here, 58 of the 58 guests who mention room condition complain. These nearby hotels do better on it.

Jasmine 59 HotelWatthana · scored 81 out of 100 · $78 a night82Mostly goodRakYim Siam Hotel - Sukhumvit 15Watthana · scored 81 out of 100 · $92 a night222StrengthTravelodge Sukhumvit 11Watthana · scored 75 out of 100 · $48 a night133Mostly good

More hotels in Bangkok

The nearest first, with our score for each.

Ad Lib BangkokWatthana · $154 a typical night90 · StrongFraser Suites Sukhumvit, BangkokWatthana · $144 a typical night90 · StrongMercure Bangkok Sukhumvit 11Watthana · $96 a typical night90 · StrongRakYim Siam Hotel - Sukhumvit 15Watthana · $92 a typical night81 · StrongAloft by Marriott Bangkok Sukhumvit 11Watthana · $126 a typical night77 · Good

All hotels in Bangkok

How we know

124 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 402 most recent reviews from Google, Tripadvisor and the Booking network. 124 of them describe a stay in the last 2 years and are the ones counted here; the rest were 176 older, 7 in other languages, 94 with a score but no words and 1 about the restaurant rather than a stay.
  • The hotel replied to 0 of its 200 newest Google reviews.
  • 0 in every 100 reviews thank a staff member by name.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Le Fenix Sukhumvit Hotel1 of 5
Low-angle view of a glass-fronted building with a red vertical banner and red rooftop lettering against a pale sky.
Low-angle view of a glass-fronted building with a red vertical banner and red rooftop lettering against a pale sky.
A white king bed with two towel animals sits on a raised wooden platform in a bedroom with a blue geometric wall panel, a desk, and a window showing trees and buildings outside.
A white king bed with two towel animals sits on a raised wooden platform in a bedroom with a blue geometric wall panel, a desk, and a window showing trees and buildings outside.
A white modern lobby seating area with illuminated low tables, a glowing floor lamp, a red flower arrangement, and windows showing green foliage outside.
A white modern lobby seating area with illuminated low tables, a glowing floor lamp, a red flower arrangement, and windows showing green foliage outside.
Aerial view down into a restaurant with long wooden tables, purple lighting, a wine wall and a row of bar stools along a counter.
Aerial view down into a restaurant with long wooden tables, purple lighting, a wine wall and a row of bar stools along a counter.
A restaurant dining room with set tables, upholstered chairs, a pale green banquette and a red patterned ceiling.
A restaurant dining room with set tables, upholstered chairs, a pale green banquette and a red patterned ceiling.

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