Mandarin Oriental, Bangkok
5-star hotel · Bang Rak, Bangkok
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of Bangkok hotels
- 92% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 95% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 92% of guest comments are praise. 462 praise, 42 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $698 a nighttypical for two, before tax · from $513
- 10 min walkto the nearest station
- 229 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Water view11 guest photos show it
- Staff170 praise · 13 complain
- Food65 praise · 5 complain
- Breakfast53 praise · 8 complain
- Views44 praise · 1 complain
Against
- Room condition7 complain · 7 praise
What guests reported
What guests say
229 reviews from the last 2 years. Most praised: staff (170 guests). Weakest: room condition, where 7 of the 14 who mention it complain.
Cleanliness200Strength
The view of the river from the room was wonderful, and the room itself was very clean.
Google, September 2026, rated 5/5 by this guest
Moreover, it was kept very clean.
Google, September 2026, rated 5/5 by this guest
Beds130Strength
Wonderfully comfy and spacious beds...
Tripadvisor, March 2026, rated 5/5 by this guest
The room was spotless with a great view and very comfortable bed; thoughtful details made the stay feel special.
Google, July 2026, rated 5/5 by this guest
Views441Strength
Lovely room (910) with great river views ….good to be on higher floors to get the views
Tripadvisor, November 2025, rated 5/5 by this guest
Our mandarin room has excellent view of Chao Phraya river and the city view.
Google, September 2026, rated 5/5 by this guest
Location351Strength
It is really a 6 star in its own right with the attention to detail, rooms, staff and location.
Tripadvisor, November 2025, rated 5/5 by this guest
The location and F&B facilities are truly memorable and the rooms good although there are a few aspects of the rooms that could be improved.
Tripadvisor, November 2025, rated 5/5 by this guest
The location is a bit difficult to get to, but it's a great place to sightsee by boat.
Google, September 2026, rated 5/5 by this guest
Pool211Strength
From the beautifully appointed room to the excellent breakfast and, of course, the amazing pool, it was a pleasure being here.
Tripadvisor, November 2025, rated 5/5 by this guest
The service, the rooms, the food, the spa, the pool, all top notch.
Google, September 2026, rated 5/5 by this guest
The outdoor pool seating smelled bad and was bothersome with insects.
Google, September 2026, rated 4/5 by this guest
Staff17013Strength
Wonderfull room and facilities and fantastic service.
Google, September 2026, rated 5/5 by this guest
The incredible staff are so kind and helpful and a huge bonus to take the hotel boat across the river to IconSiam right from the gorgeous hotel.
Google, September 2026, rated 5/5 by this guest
Upon check out I informed management and they just shrugged.
Tripadvisor, July 2026, rated 1/5 by this guest
Food655Strength
But nice room service is available 24 hours a day.
Tripadvisor, April 2026, rated 4/5 by this guest
I particularly enjoyed various drinks at Baan Phraya which elevated my experience during the dinner service.
Tripadvisor, June 2026, rated 5/5 by this guest
Then there is the catastrophic deterioration of the beloved old China House restaurant – both in terms of interior design (no longer the iconic 1930s Shanghai design, which was absolutely unique, but a boring mainstream design that almost every better Chinese restaurant now has) and the boring…
Tripadvisor, November 2025, rated 5/5 by this guest
Quiet at night141Strength
There’s such a calm, relaxing atmosphere throughout the hotel that you instantly slow down and enjoy the moment.
Google, August 2026, rated 5/5 by this guest
It's very luxurious and quiet, which I love.
Google, July 2026, rated 5/5 by this guest
In some rooms the AC makes a little bit of noise if you turn it down too much.
Google, October 2026, rated 5/5 by this guest
Room size142Strength
The rooms were very spacious and well appointed and the staff service levels were excellent.
Google, August 2026, rated 5/5 by this guest
Spacious rooms with all the comforts.
Google, August 2026, rated 5/5 by this guest
If we had to mention one small point for improvement, the rooms could perhaps be slightly more spacious, but this is a minor detail considering the exceptional quality of the overall experience.
Google, August 2026, rated 5/5 by this guest
Breakfast538Strength
A fantastic breakfast and also the other food were excellent.
Tripadvisor, October 2025, rated 5/5 by this guest
Classic luxury on the Chao Phraya with polished rooms, standout breakfast and a spa worth scheduling; the boat shuttle makes sightseeing easy - ask concierge for dinner reservations on the river.
Tripadvisor, October 2025, rated 4/5 by this guest
We had breakfast one morning in the hotel, which was very busy due to a large company event being held at the hotel, this made breakfast feel quite chaotic.
Tripadvisor, April 2026, rated 5/5 by this guest
Value63Mostly good
I have been to other luxury hotels in Bangkok over the years but the Oriental is really above all others and deserves the extra expense.
Tripadvisor, May 2026, rated 5/5 by this guest
Compared to the happiness you get.
Tripadvisor, August 2026, rated 5/5 by this guest
But does it worthwhile for a overnight price up to more than 25,000 baht per night for 2 persons?
Google, September 2026, rated 2/5 by this guest
Room condition77Split
Historical but needs refurbishment, Pool is underwhelming
Tripadvisor, June 2026, rated 4/5 by this guest
The rooms, though older, are wonderfully well-maintained and exactly how I like them.
Google, August 2026, rated 5/5 by this guest
When I first arrived at the hotel, I thought to myself: Oh god, this hotel is dated.
Tripadvisor, August 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 6,798 Google ratings
Problems guests raised
Raised most: a booking not honoured, in 3 of 229 reviews.
Complaints the hotel left unresolved3 of 2291 in 76 reviews
After 8 emails, finally, they have confirmed my airport pickup but not my return (despite me providing the information).
Tripadvisor, September 2026, rated 2/5 by this guest
We asked for another table; a table by the river wouldn't be possible, even though many tables were free.
Tripadvisor, October 2025, rated 2/5 by this guest
Serious reports
2 in 229 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 229 reviews
Most importantly, every one of us had a constant stomach ache and felt a sense of heaviness during the stay (we ate only at the hotel).
Tripadvisor, August 2026, rated 4/5 by this guest
A physical hazard1 of 229 reviews
Despite only being here for 48 hours, this once-great hotel caused two significant blunders - one of which could've maimed my six year old when he fished a piece of glass the size of an American nickel out of his pancakes this morning.
Tripadvisor, June 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), gym (1), restaurant (2), bar (2), private balcony (1), water view (11).
Price, place and rooms
Price
$698 is a typical night, from 301 dates checked in the coming year.
Weekends cost 6% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $602Dearest month: Dec 2026, $948
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$727
- hutchgo.com$731
- Trip.com$744
- Vio.com$749
- deals.dealbase.com$749
- deals.etrip.net$749
- deals.goseek.com$766
- wego.com$789
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 766 m away by road, about 10 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: Sirat Expressway349 m
- Nearest shop: G Super Mart5 min walk367 m by road
- Nearest station10 min walk766 m by road
- Wat Arun4.2 km
- Khao San Road5.3 km
- The Grand Palace5.7 km
- Chatuchak Market10.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
31 room types, from 35 to 376 m².
- Chao Phraya room Twin35 m²Sleeps 2Sea or water view
- Chao Phraya room King35 m²Sleeps 2Sea or water view
- Deluxe Balcony Room King37 m²Sleeps 2BalconySea or water view
- Deluxe Room, 1 King Bed37 m²Sleeps 2Sea or water view
- Deluxe Room, 2 Twin Beds37 m²Sleeps 2Sea or water view
- Deluxe Premier Room King43 m²Sleeps 2Sea or water view
The other 25 room types
- Deluxe Premier Room Twin43 m²Sleeps 2Sea or water view
- State room Twin61 m²Sleeps 2BalconySea or water view
- State room King61 m²Sleeps 2BalconySea or water view
- Mandarin, Room, 1 King Bed63 m²Sleeps 2BalconySea or water view
- Deluxe Suite, 1 Bedroom (Twin)83 m²Sleeps 2BalconySea or water view
- Chao Phraya Suite King83 m²Sleeps 2BalconySea or water view
- Deluxe 1 Bedroom Suite King83 m²Sleeps 2BalconySea or water view
- Deluxe Suite, 1 Bedroom (Theme, Twin)83 m²Sleeps 3Sea or water view
- Deluxe 1 Bedroom Theme Suite King83 m²Sleeps 3BalconySea or water view
- Junior Suite, 1 King Bed, Terrace97 m²Sleeps 2BalconySea or water view
- Authors' Suite Twin101 m²Sleeps 2BalconySea or water view
- Authors' Suite King101 m²Sleeps 2BalconySea or water view
- Siam Suite107 m²Sleeps 21 King bedBalconySea or water view
- Premier Suite King108 m²Sleeps 2BalconySea or water view
- Premier Suite, 2 Twin Beds108 m²Sleeps 2BalconySea or water view
- Deluxe Suite, 2 Bedrooms (Twin & Twin)125 m²Sleeps 4BalconySea or water view
- Deluxe Suite, 2 Bedrooms (King & Twin)125 m²Sleeps 4BalconySea or water view
- Deluxe Two-Bedroom Theme Suite King125 m²Sleeps 4BalconySea or water view
- Deluxe Suite, 2 Bedrooms (Theme, King & Twin)125 m²Sleeps 5BalconySea or water view
- Premier Suite, 2 Bedrooms (Twin & Twin)150 m²Sleeps 4BalconySea or water view
- Premier Suite, 2 Bedrooms (King & Twin)150 m²Sleeps 4BalconySea or water view
- Selandia Suite169 m²Sleeps 41 King bed + 2 Twin bedBalconySea or water view
- Ambassador 2 Bedroom Suite173 m²Sleeps 4Sea or water view
- Royal Suite306 m²Sleeps 31 King bedBalconySea or water view
- Oriental Suite376 m²Sleeps 61 King bed + 2 Twin bedBalconySea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 7 of the 14 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
229 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 415 most recent reviews from Google, Tripadvisor and the Booking network. 229 of them describe a stay in the last 2 years and are the ones counted here; the rest were 74 older, 4 in other languages, 89 with a score but no words and 19 about the restaurant rather than a stay.
- The hotel replied to 181 of its 200 newest Google reviews.
- 12 in every 100 reviews thank a staff member by name.
- 21 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.