Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
5-star hotel · Khlong Toei, Bangkok
Long Weekend score
StrongNo serious reports. in 249 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 90% of Bangkok hotels
- 93% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 90% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 93% of guest comments are praise. 584 praise, 43 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $256 a nighttypical for two, before tax · from $246
- 1 min walkto the nearest station
- 249 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 96 m away
- Staff189 praise · 0 complain
- Location111 praise · 0 complain
- Breakfast66 praise · 4 complain
- Food47 praise · 1 complain
Against
- On a main road: Sukhumvit Road42 m from the building
- Room conditioncomplaints rising: 4.7 in 100 a year ago, 10.2 now23 complain · 3 praise
What guests reported
What guests say
249 reviews from the last 2 years. Most praised: staff (189 guests). Weakest: room condition, where 23 of the 26 who mention it complain.
Staff1890Strength
Excellent hospitality by all staff concerned.
Booking network, March 2026, rated 10/10 by this guest
Absolutely phenomenal customer service unlike no other hotel I have come across.
Booking network, October 2025, rated 10/10 by this guest
Location1110Strength
Convenient commute (walking distant to MRT, BTS, and Terminal 21, shopping mall) You can dine around the hotel since there are lots of nice food shops in that area, but try out dining at Orchid Cafe is another great choice that you won't dissappointed 😋.
Google, September 2026, rated 5/5 by this guest
A well-located hotel with excellent facilities and staff.
Booking network, July 2026, rated 10/10 by this guest
Cleanliness330Strength
Big and clean rooms, wonderful location amazing and attentive staff and so much more.
Booking network, June 2026, rated 10/10 by this guest
It's a clean hotel with excellent service.
Google, May 2026, rated 5/5 by this guest
Views230Strength
It was amazing everyone was nice everyone was thai and we had the best view ever!
Tripadvisor, January 2026, rated 5/5 by this guest
It offers 24-hour reception, a multilingual information desk, rooms with stunning views, and a well-designed layout.
Google, July 2026, rated 5/5 by this guest
Food471Strength
A special mention for the wonderful in room dining service.
Google, June 2026, rated 5/5 by this guest
The food is diverse, fresh, delicious, and offers good value.
Google, May 2026, rated 5/5 by this guest
Standard of food in the property has declined since we were last there.
Booking network, May 2025, rated 4/10 by this guest
Room size382Strength
Fantastic stay, spacious room and great view to the park.
Google, August 2026, rated 5/5 by this guest
The room was spacious and comfortable, the pool are was very enjoyable to relax in the shade with a nice bar
Booking network, June 2026, rated 9/10 by this guest
Stunning views but rooms are small and dated for the price
Booking network, May 2026, rated 10/10 by this guest
Breakfast664Strength
The breakfast is fantastic.
Booking network, August 2026, rated 10/10 by this guest
The breakfast is a real highlight, offering a huge variety that truly caters to everyone.
Booking network, May 2026, rated 10/10 by this guest
Breakfast could’ve been better.
Booking network, July 2026, rated 9/10 by this guest
Beds131Strength
The rooms are spacious and the bedding is magnificent.
Google, September 2026, rated 5/5 by this guest
Rooms were large bed was very comfy
Booking network, January 2026, rated 9/10 by this guest
And the bed perhaps a bit too soft for my liking.
Booking network, June 2026, rated 10/10 by this guest
Poolcomplaints rising: 0.0 in 100 a year ago, 2.9 now456Strength
Very centrally located with a wonderful oasis by the pool.
Tripadvisor, July 2026, rated 5/5 by this guest
The place is beautifully decorated, good gym facilities, nice rooftop pool, great bar.
Booking network, November 2025, rated 10/10 by this guest
However, it's a bit small, and the pool bar closes early, which is a shame.
Google, August 2026, rated 5/5 by this guest
Quiet at night71Strength
Rooms are isolated from noise outside.
Booking network, July 2026, rated 9/10 by this guest
The atmosphere of the hotel creates a unique balance between timeless luxury and peaceful relaxation, making every moment feel memorable and special.
Google, June 2026, rated 5/5 by this guest
Value95Mostly good
Great value, excellent location, spacious and well appointed rooms
Booking network, January 2026, rated 9/10 by this guest
Not cheap, in comparison with other luxury ones in the area, but worse every penny.
Tripadvisor, June 2026, rated 5/5 by this guest
Un peu cher cette fois ci.
Booking network, February 2026, rated 9/10 by this guest
Room conditioncomplaints rising: 4.7 in 100 a year ago, 10.2 now323Weak spot
Nothing actually but overall improvement would help as it appears to be an old property
Booking network, August 2026, rated 9/10 by this guest
The room was a bit old, but the service was excellent and the amenities were great.
Tripadvisor, July 2026, rated 4/5 by this guest
Perfect location, excellent service, but rooms from a different era
Tripadvisor, May 2026, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 6,024 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 3 of 249 reviews.
Unexpected charges and refunds3 of 2491 in 83 reviews
I found a cockroach in the hotel room + the deposit amount till now they didn’t release it in the bank
Booking network, September 2026, rated 5/10 by this guest
So when they gave me the money in Baht, i had to exchange it back to USD and i lost money, because of the exchange rate.
Booking network, May 2025, rated 9/10 by this guest
Problems in the bathroom3 of 2491 in 83 reviews
Small maintenance issues like a leaking tap in the bathroom
Booking network, July 2026, rated 8/10 by this guest
The shower head falls down, the taps are seperate hot and cold which may look nice and luxury but is impractical.
Google, May 2026, rated 4/5 by this guest
Serious reports
None found in 249 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (3), restaurant (4), bar (6), bathtub (6), water view (4).
The hotel says it has no hot tub.
Price, place and rooms
Price
$256 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $256Dearest month: Dec 2026, $277
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$274
- EaseMyTrip$274
- Trip.com$274
- Booking.com$274
- skyscanner.net$274
- airasia.com$274
- expedia.co.th$274
- Hotels.com$274
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 96 m away by road, about 1 minute on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: Sukhumvit Road42 m
- Nearest station1 min walk96 m by road
- Nearest shop: 7-Eleven4 min walk329 m by road
- Khao San Road7.9 km
- The Grand Palace8.7 km
- Chatuchak Market9.2 km
- Wat Arun9.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
32 room types, from 45 to 248 m².
- Grande Double Room45 m²Sleeps 3
- Prestige Guest King Room with One King Bed45 m²Sleeps 3
- Prestige Room with Two Double Beds and One Single Bed45 m²Sleeps 3
- Luxury Double Room45 m²Sleeps 3
- Luxury King Room45 m²Sleeps 3
- Grand Room, 1 King Bed45 m²Sleeps 3Bathtub
The other 26 room types
- Grand Room, 2 Double Beds45 m²Sleeps 3Bathtub
- Luxury Room, 1 King Bed45 m²Sleeps 3Bathtub
- Luxury Room, 2 Double Beds45 m²Sleeps 3Bathtub
- Grande King Room45 m²Sleeps 3
- One-Bedroom Prestige King Suite70 m²Sleeps 3Bathtub in its photos
- Luxury Suite with King Bed70 m²Sleeps 3Bathtub in its photos
- Grand Suite, 1 Bedroom70 m²Sleeps 3Bathtub
- Luxury Suite, 1 Bedroom70 m²Sleeps 3Bathtub
- Luxury Suite70 m²Sleeps 31 super-king bedBathtub in its photos
- Suite, 1 Bedroom77 m²Sleeps 2Bathtub
- Rajah Suite90 m²Sleeps 21 super-king bedBathtub in its photosBalcony
- Suite, 1 Bedroom90 m²Sleeps 2Bathtub
- Rachada Suite90 m²Sleeps 21 super-king bedBalcony
- Rama Suite90 m²Sleeps 21 super-king bedBathtub in its photosBalcony
- Suite, 1 Bedroom90 m²Sleeps 2Bathtub
- Family Room100 m²Sleeps 63 Twin bed + 1 super-king bed
- Family Room, 1 King Bed100 m²Sleeps 6Bathtub
- Presidential Suite117 m²Sleeps 31 super-king bed
- Suite, 1 Bedroom117 m²Sleeps 3BathtubSea or water view
- Governor Suite117 m²Sleeps 31 super-king bed
- Presidential Suite, 1 Bedroom117 m²Sleeps 3BathtubSea or water view
- Family Suite130 m²Sleeps 62 Double bed + 1 Queen bedBathtub in its photos
- Family Suite, 1 King Bed130 m²Sleeps 6Bathtub
- Royal Suite245 m²Sleeps 31 super-king bed
- Royal Suite, 1 Bedroom248 m²Sleeps 3BathtubSea or water view
- Luxury Suite, 2 Double BedsNot statedSleeps 3Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 90% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 23 of the 26 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
249 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 787 most recent reviews from Google, Tripadvisor and the Booking network. 249 of them describe a stay in the last 2 years and are the ones counted here; the rest were 78 older, 85 in other languages, 324 with a score but no words and 51 about the restaurant rather than a stay.
- The hotel replied to 175 of its 200 newest Google reviews.
- 19 in every 100 reviews thank a staff member by name.
- 21 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.