Wyndham Garden Chinatown
4-star hotel · Chinatown, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 66% of New York hotels
- 78% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 66% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 78% of guest comments are praise. 574 praise, 159 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $204 a nighttypical for two, before tax · from $107
- 3 min walkto Grand Street station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceGrand Street is 210 m away
- Empire State Building view14 guest photos show it
- Staff138 praise · 22 complain
- Location133 praise · 1 complain
- Views74 praise · 2 complain
Against
- On a main road: Bowery34 m from the building
- Room condition28 complain · 6 praise
- Quiet at night15 complain · 10 praise
- Unexpected charges and refunds25 of 296 guests
- Heating and air conditioning21 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (138 guests). Weakest: room condition, where 28 of the 34 who mention it complain.
Food100Strength
They have the best duck Ramen.
Google, November 2025, rated 5/5 by this guest
The ramen restaurant it was attached to was really good!
Google, January 2026, rated 5/5 by this guest
Location1331Strength
This is a great location to spend time in Chinatown and little Italy.
Google, May 2026, rated 5/5 by this guest
In the heart of Chinatown and close to almost every attraction.
Booking network, January 2026, rated 10/10 by this guest
Distance from city center
Booking network, January 2026, rated 4/10 by this guest
Views742Strength
But we enjoyed the view though.
Booking network, December 2025, rated 10/10 by this guest
Amazing rooftop view at full service bar and resturant open late
Booking network, January 2026, rated 9/10 by this guest
Or – they can give us a room on the second floor, facing the ugly back of another building, overlooking a balcony in a construction state, with some plywood panels thrown on the floor and walls.
Google, June 2026, rated 3/5 by this guest
Staff13822Strength
I love this hotel, very clean, good breakfast and nice staff.
Google, January 2026, rated 5/5 by this guest
The staff was friendly and helpful when needed.
Booking network, August 2026, rated 9/10 by this guest
The employees were very rude.
Tripadvisor, July 2026, rated 1/5 by this guest
Cleanliness5811Mostly good
Rooms are clean and decent size.
Google, January 2026, rated 5/5 by this guest
Beautiful view, great staff, clean, nice to call home
Booking network, March 2026, rated 9/10 by this guest
Spacious room, Good Value, Room could be cleaner.
Tripadvisor, August 2026, rated 4/5 by this guest
Beds288Mostly good
Large rooms, comfortable beds, good sized bathrooms, good sized desk.
Booking network, November 2025, rated 8/10 by this guest
Good location, cool area, comfy beds
Booking network, December 2025, rated 8/10 by this guest
Hotel facility is old and dated, the air conditioning broke during our stay, we slept in 80 degree room, beds were too stiff, dirty looking paint job in hallway.
Booking network, May 2026, rated 3/10 by this guest
Value3312Mostly good
The higher floor rooms are very nice and well worth the price.
Tripadvisor, October 2025, rated 5/5 by this guest
Great value in a great location
Booking network, January 2026, rated 10/10 by this guest
I do beleive the price was high for the area.
Booking network, January 2026, rated 10/10 by this guest
Breakfast6240Mostly good
However, the breakfast was nice.
Booking network, November 2025, rated 10/10 by this guest
Everything was perfect even down to the breakfast & staff it was nothing I did not like
Booking network, January 2026, rated 10/10 by this guest
Breakfast was a little bit dull, no variation.
Tripadvisor, July 2026, rated 5/5 by this guest
Room size2220Split
Tiny room (normal for NYC of course), buffet breatfast was just ok
Booking network, January 2026, rated 8/10 by this guest
That just shows how small this room is.
Google, October 2025, rated 1/5 by this guest
the room was a bit small for a family of 3
Booking network, May 2026, rated 8/10 by this guest
Quiet at night1015Split
I asked to be put in a quiet room away from noise expecting to be put on a higher floor than the 2nd where I heard a lot of noise.
Booking network, January 2026, rated 5/10 by this guest
The heater was making a lot of noise.
Booking network, November 2025, rated 7/10 by this guest
We did but it became super noisy as the room was next to a busy street.
Booking network, November 2025, rated 5/10 by this guest
Room condition628Weak spot
Lighting in the room needs to be updated.
Booking network, April 2026, rated 8/10 by this guest
Quite poor and maintained hotel and facilities, looks old and shabby
Booking network, October 2025, rated 6/10 by this guest
A little bit outdated in decor & late housekeeping to clean the room
Booking network, September 2026, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,507 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 25 of 296 reviews.
Unexpected charges and refunds25 of 2961 in 12 reviews
When you arrive at the hotel they say you need to pay a service fee that covers breakfast and other services.
Tripadvisor, May 2026, rated 1/5 by this guest
Beware the extra daily fee that covers just a so-so breakfast and other amenities you're not likely to use.
Google, December 2025, rated 4/5 by this guest
Heating and air conditioning21 of 2961 in 14 reviews
The hotel doesn’t want to turn on the Air conditioning system just it’s because it’s winter, but the room without air conditioning system is not comfortable and I can’t sleep well
Booking network, November 2025, rated 2/10 by this guest
I love this place and stay here often but this trip the AC is closed in the winter (but no sign or notice tells you this so having the AC selected still emits only heat) so at 2am the room was 80 degrees hot w no way to cool it.
Google, November 2025, rated 4/5 by this guest
Problems in the bathroom13 of 2961 in 23 reviews
the nearly transparant window between the room and the bathroom in a room with two twin beds .
Booking network, January 2026, rated 7/10 by this guest
Was good just the shower drainage needs some work
Booking network, September 2026, rated 9/10 by this guest
Something broken in the room12 of 2961 in 25 reviews
My only complaint is our room keys would stop working all the time.
Google, February 2026, rated 5/5 by this guest
The tv didn’t work in the room but everything else was great!
Booking network, November 2025, rated 8/10 by this guest
A slow check-in12 of 2961 in 25 reviews
They stuff and the hotel made us crazy with endless Bureaucracy, check in, check out, payment, deposit.
Booking network, May 2026, rated 1/10 by this guest
check in/out was very slow.
Booking network, December 2025, rated 7/10 by this guest
Not as shown or booked11 of 2961 in 27 reviews
And the room descriptions/ pictures are slightly misleading
Booking network, May 2026, rated 7/10 by this guest
Room size wasn’t as advertised
Booking network, July 2026, rated 5/10 by this guest
Serious reports
4 in 296 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 296 reviews
On the first night, the entire bathroom faucet exploded from the sink while I was using it, leading to brown water blasting out of the wall pipes onto myself and flooding the bathroom.
Google, March 2026, rated 1/5 by this guest
I reported it multiple times, but it was never fixed during my entire 8-day stay, which was a serious safety concern.
Google, June 2026, rated 2/5 by this guest
Someone fell ill1 of 296 reviews
I had some the first day and felt sick all day long.
Booking network, November 2025, rated 4/10 by this guest
Something stolen1 of 296 reviews
Then on the second day my mother was down quickly for breakfast and when she came up to the room the maid had been in the room and there was 190 dollars missing in my mother's wallet which was in a closed bag.
Tripadvisor, December 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: litter or dirty water in 1, pests in 1, peeling paint or cracks in 1 and stains in 1. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (1), bathtub (2), private balcony (2), landmark view (14), event space (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$204 is a typical night, from 302 dates checked in the coming year.
Weekends cost 13% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $113Dearest month: Dec 2026, $277
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$279
- Kayak$303
- billabook.com$308
- longstaydiscounts.com$309
- traveluro.com$344
- luxuryescapes.com$347
- Vio.com$353
- deals.goseek.com$353
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Grand Street station is 210 m away by road, about 3 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Bowery34 m
- Nearest shop: K&D Grocery NY1 min walk73 m by road
- Nearest station: Grand Street3 min walk210 m by road
- The Brooklyn Bridge26 min walk2.0 km by road
- The Empire State Building3.8 km
- Times Square4.6 km
- Rockefeller Center5.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 20 to 44 m².
- Superior Queen Room Non-Smoking20 m²Sleeps 2
- Superior Double Room22 m²Sleeps 4
- Deluxe Queen Room, Upper Floor22 m²Sleeps 2
- Superior Twin Room, Upper Floor22 m²Sleeps 2
- Deluxe King Room - Non-Smoking22 m²Sleeps 2
- Executive Queen Room with Balcony, High Floor22 m²Sleeps 2Bathtub in its photosBalcony
The other 14 room types
- Queen Room - Mobility Access22 m²Sleeps 2
- Premium Queen Room with Balcony22 m²Sleeps 2Balcony
- Executive Queen Room, High Floor23 m²Sleeps 2Bathtub
- Deluxe Room, 1 Queen Bed, Non Smoking (Manhattan View, wellness)23 m²Sleeps 2A view, going by the room's name
- Premium Room, 1 Queen Bed, Non Smoking (Low Floor)23 m²Sleeps 2Balcony
- Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)23 m²Sleeps 2
- Executive Room, 1 Queen Bed, Non Smoking (15th Floor)23 m²Sleeps 2BathtubBalcony
- Executive Room, 1 Queen Bed, Non Smoking (16th Floor)23 m²Sleeps 2Bathtub
- Superior Room, 2 Double Beds, Non Smoking23 m²Sleeps 4
- Deluxe King Room, Upper Floor23 m²Sleeps 2
- Queen Room23 m²Sleeps 2
- Deluxe Room with a King and Double Bed, Corner Room33 m²Sleeps 4
- Suite, 1 Queen Bed, Non Smoking (6th Floor)37 m²Sleeps 4
- Queen Suite with One Bedroom, Upper Floor44 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 66% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
13 Google reviewers ticked "Quiet", yet 15 guests complain about noise, and Bowery runs 34 m away.
If room condition matters to you
Here, 28 of the 34 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 843 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 109 older, 127 in other languages, 309 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 7 of its 200 newest Google reviews.
- 18 in every 100 reviews thank a staff member by name.
- 13 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.