Andaz Dubai The Palm, by Hyatt
5-star hotel · Palm Jumeirah, Dubai
Long Weekend score
Strong1 serious report in 188 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 73% of Dubai hotels
- 96% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 73% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 96% of guest comments are praise. 280 praise, 11 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $224 a nighttypical for two, before tax · from $108
- 11 min walkto Palm Jumeirah Mall station
- 188 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 222 m from the beachMeasured to the nearest edge of the sand
- A station within walking distancePalm Jumeirah Mall is 858 m away
- Swimming pool21 guest photos show it
- Water view21 guest photos show it
- Beach9 guest photos show it
Against
- Pool is the weakest point2 of the 22 guests who mention it complain
What guests reported
What guests say
188 reviews from the last 2 years. Most praised: staff (150 guests).
Cleanliness200Strength
The cleanliness and service were outstanding, and the staff were very friendly and helpful.
Google, September 2026, rated 5/5 by this guest
The room is very nice and clean
Google, September 2026, rated 5/5 by this guest
Breakfast140Strength
They made our breakfast memorable and did a special gesture for that..
Google, September 2026, rated 5/5 by this guest
Great breakfast and dinner.
Google, September 2026, rated 5/5 by this guest
Room size80Strength
The room was outstanding and has all the space u need.
Google, August 2026, rated 5/5 by this guest
The family suite was spacious and had more space than we needed for our family if 4.
Google, August 2026, rated 5/5 by this guest
Food351Strength
From food and drinks to room service to just great hospitality.
Google, August 2026, rated 5/5 by this guest
Amazing hotel very nice rooms and the food is very good.
Google, September 2026, rated 5/5 by this guest
Staff1506Strength
The staff were excellent, shoutout to Kian at reception.
Google, August 2026, rated 5/5 by this guest
Friendly and efficient service from the whole team, well appointed rooms.
Google, September 2026, rated 4/5 by this guest
The hotel is nice and the rooms are nice, but the service isn't the fastest.
Google, August 2026, rated 3/5 by this guest
Views171Strength
I enjoyed the beautiful view.
Google, August 2026, rated 5/5 by this guest
Rooms, views, pool are and food are exceptional.
Google, August 2026, rated 5/5 by this guest
Location161Strength
Everything from the suite, to the food, to the staff and location was amazing.
Tripadvisor, September 2026, rated 5/5 by this guest
The warm welcome, the beautifully designed room, the excellent beachfront location, the great facilities everywhere, and the breakfast were all superb.
Google, September 2026, rated 5/5 by this guest
Pool202Strength
Both pools are lovely but the outdoor one is even more spectacular at night.
Google, August 2026, rated 5/5 by this guest
Mr Moritz (General Manager) personally came and greeted us at check in and everything was so seamless and convenient from Valet car drop off to check in to enjoying the amazing pool / amenities / restaurants & Ofcourse the fabulous service.
Google, October 2026, rated 5/5 by this guest
There's a swimming pool on the premises, but it gets crowded on weekends because it's part of the apartments located nearby.
Google, October 2026, rated 5/5 by this guest
Too few mentions to judge: room condition, quiet at night, value and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,107 Google ratings
Serious reports
1 in 188 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 188 reviews
And on top of everything cleaning staff stolen 200 $ from our room.
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (21), restaurant (1), bar (1), beach (9), bathtub (1), private balcony (2), water view (21).
The hotel says it has no hot tub.
Price, place and rooms
Price
$224 is a typical night, from 297 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jul 2027, $108Dearest month: Mar 2027, $326
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$299
- billabook.com$300
- deals.dealbase.com$300
- Hyatt · the hotel itself$322
- Booking.com$358
- Agoda$358
- expedia.ae$358
- qantas.com$358
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The beach is 222 m away.
- Nearest beach222 m
- Nearest shop: Choithrams4 min walk334 m by road
- Nearest station: Palm Jumeirah Mall11 min walk858 m by road
- The Burj Khalifa22.3 km
- The Gold Souk29.8 km
- Dubai airport39.8 km
- Dubai Marina49.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 38 to 291 m².
- Andaz Room38 m²Sleeps 21 King bedBathtub
- Andaz Twin Room38 m²Sleeps 3Bathtub
- Andaz Twin Room with Sea View40 m²Sleeps 3BathtubSea or water view
- Andaz Room with Sea View40 m²Sleeps 31 King bedBathtubSea or water view
- Andaz, Deluxe Room, 1 King Bed43 m²Sleeps 3Bathtub
- Andaz Deluxe Room with Balcony43 m²Sleeps 31 King bedBathtubBalconySea or water view
The other 6 room types
- Andaz, Deluxe Room, 2 Twin Beds43 m²Sleeps 3Bathtub
- Andaz Suite with Balcony83 m²Sleeps 41 King bedBathtubBalcony
- Andaz, Deluxe Suite, Sea View83 m²Sleeps 41 King bedBathtubBalconySea or water view
- Suite, Terrace119 m²Sleeps 41 King bedBathtubBalconySea or water view
- Suite (Prince)158 m²Sleeps 41 King bedBathtubBalconySea or water view
- Royal Suite, 2 Bedrooms291 m²Sleeps 6BathtubBalconySea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 73% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 100 out of 100 and Booking network rates it 90. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
188 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 290 most recent reviews from Google, Tripadvisor and the Booking network. 188 of them describe a stay in the last 2 years and are the ones counted here; the rest were 64 older, 2 in other languages, 35 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 190 of its 200 newest Google reviews.
- 65 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.