Asma Hotel Al Barsha
4-star hotel · Al Barsha First, Dubai
Long Weekend score
StrongNo serious reports. in 262 reviews
- 89% of guest comments are praise
How this score is made
- 89% of guest comments are praise. 380 praise, 46 complain. Counts for 100% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $171 a nighttypical for two, before tax · from $89
- 11 min walkto InsuranceMarket station
- 262 guest reviewsfrom the last 2 years
- 5 guest photostheirs, not the hotel's
At a glance
For
- Staff152 praise · 10 complain
- Location74 praise · 2 complain
- Value20 praise · 1 complain
- Room size19 praise · 0 complain
- Food19 praise · 1 complain
Against
- Room conditioncomplaints rising: 0.0 in 100 a year ago, 2.6 now6 complain · 2 praise
What guests reported
What guests say
262 reviews from the last 2 years. Most praised: staff (152 guests). Weakest: room condition, where 6 of the 8 who mention it complain.
Room size190Strength
Check in was easy, room was spacious for a hotel.
Booking network, December 2025, rated 10/10 by this guest
Room size big enough for couples and big thank to Mahmoud if I’m not mistaken the gentleman did my C/In was alone at night with many guests queuing but handled well ✌️
Booking network, December 2025, rated 9/10 by this guest
Location742Strength
Nice and clean and well maintained rooms .lovely atmosphere easy location near by metro and mall of Emirates.staff very professional and kind especially housekeeping supervisor Mr Altaf take care us very .
Google, March 2026, rated 5/5 by this guest
Very close of Mall of Emirates.
Google, April 2026, rated 5/5 by this guest
The hotel is far from the metro.
Google, September 2026, rated 3/5 by this guest
Value201Strength
The staff (Especially Jessica)were very friendly, the hotel was clean and well-maintained, and for the price, it offered excellent value for money.
Google, July 2026, rated 5/5 by this guest
Great stay and value for money.
Booking network, April 2026, rated 8/10 by this guest
Food191Strength
Rooms are good quality & comfortable, restaurant service & food are good.
Google, April 2026, rated 5/5 by this guest
I’m very happy with the food with the Mediterranean taste.
Google, April 2026, rated 5/5 by this guest
The restaurant need more selection
Booking network, July 2026, rated 10/10 by this guest
Staffcomplaints rising: 0.0 in 100 a year ago, 4.3 now15210Strength
The staff were all really friendly, especially Afaq – massive thanks to them for being so supportive!
Google, April 2026, rated 5/5 by this guest
The staff was pleasant and helpful, especially Nadeesha.
Booking network, April 2026, rated 8/10 by this guest
The reception staff was rude ...
Booking network, June 2026, rated 1/10 by this guest
Pool102Mostly good
Hello , perfect location in dubai at al barsha , near mall of the emirate , metro station , bus station , parc , petrol station , parking , with Gym and swiming pool irealy like ot
Google, May 2026, rated 5/5 by this guest
Really cool if you want to splash and get some sun tan, but in no mood to go to the beach.
Booking network, December 2025, rated 10/10 by this guest
Cleanlinesscomplaints rising: 3.4 in 100 a year ago, 5.6 now6414Mostly good
The cleanliness is also very good.
Google, April 2026, rated 5/5 by this guest
Angelie does a good job cleaning and checking everything.
Google, September 2026, rated 5/5 by this guest
I'm a regular customer, and they only clean the room once a week!
Google, April 2026, rated 1/5 by this guest
Quiet at night94Mostly good
Asma Hotel is the best, Serine environment, nice customer service like Jessica and and spotless rooms without disturbing.
Google, June 2026, rated 5/5 by this guest
Well organized and the atmosphere felt calm and welcoming.
Google, April 2026, rated 5/5 by this guest
The rooms are bad noise and not at all maintained not just the experience
Google, September 2026, rated 1/5 by this guest
Breakfast116Mostly good
Wonderfull and friendly staff
Booking network, July 2026, rated 9/10 by this guest
Friendly staff, spacious clean rooms, key location, great high quality breakfast
Booking network, August 2026, rated 10/10 by this guest
Maybe more options with breakfast
Booking network, August 2025, rated 10/10 by this guest
Room conditioncomplaints rising: 0.0 in 100 a year ago, 2.6 now26Weak spot
Furniture needs upgrade
Booking network, June 2026, rated 7/10 by this guest
Rooms need overall refurbishment.
Booking network, July 2026, rated 7/10 by this guest
Overall, the rooms feel like they need a major upgrade.
Booking network, August 2026, rated 4/10 by this guest
Too few mentions to judge: views and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,840 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 7 of 262 reviews.
Unexpected charges and refunds7 of 2621 in 37 reviews
Every time we ask for something he start taking commissions on everything.
Booking network, June 2026, rated 3/10 by this guest
Initially, the price listed online was 95 dirhams, but upon check-in it was 160.
Booking network, June 2026, rated 6/10 by this guest
Problems in the bathroomcomplaints rising: 0.0 in 100 a year ago, 3.0 now7 of 2621 in 37 reviews
Sometimes bad smell comes from the washroom
Booking network, May 2026, rated 10/10 by this guest
Also water pressure is shower was not great.
Google, September 2026, rated 2/5 by this guest
A slow check-in6 of 2621 in 44 reviews
We asked for late checkout and only 1 hour was granted.
Booking network, August 2026, rated 4/10 by this guest
The check-in process was also frustrating, with a long 1-hour wait in the lobby due to the room not being ready.
Booking network, January 2026, rated 1/10 by this guest
Complaints the hotel left unresolved4 of 2621 in 66 reviews
The hairdryer didn’t work, I ask to bring another one and it also doesn’t work
Booking network, January 2026, rated 4/10 by this guest
Booking.com told me that I would receive a refund, but the hotel is simply ignoring the refund request.
Google, September 2026, rated 1/5 by this guest
Something broken in the room4 of 2621 in 66 reviews
No slippers and key was not working
Booking network, November 2025, rated 6/10 by this guest
Serious reports
None found in 262 reviews.
Photos, checked
0 of the 5 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1).
Price, place and rooms
Price
$171 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $99Dearest month: May 2027, $185
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$100
- h-en.reserving.com$104
- Vio.com$107
- deals.etrip.net$107
- Booking.com$114
- evendo.com$118
- Agoda$126
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
InsuranceMarket station is 812 m away by road, about 11 minutes on foot.
- Nearest shop: Mall View Grocery2 min walk129 m by road
- Nearest main road: Sheikh Zayed Road (north)711 m
- Nearest station: InsuranceMarket11 min walk812 m by road
- The Burj Khalifa16.4 km
- The Gold Souk24.2 km
- Dubai airport34.3 km
- Dubai Marina43.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
3 room types, from 32 to 73 m².
- Deluxe Twin Room - Inclusive of 20% Discount on F&B, Laundry and SPA32 m²Sleeps 3Bathtub
- Deluxe King Room - Inclusive of 20% Discount on F&B, Laundry and SPA32 m²Sleeps 3Bathtub
- Executive Suite - Inclusive of 20% Discount on F&B, Laundry and SPA73 m²Sleeps 41 super-king bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 6 of the 8 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
262 reviews counted · 45 photos checked · updated 11 October 2026
- We collected this hotel's 781 most recent reviews from Google, Tripadvisor and the Booking network. 262 of them describe a stay in the last 2 years and are the ones counted here; the rest were 64 in other languages, 447 with a score but no words and 8 about the restaurant rather than a stay.
- The hotel replied to 181 of its 200 newest Google reviews.
- 30 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 45 photos: the first 40 of the hotel's own and the 5 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.