FIVE Palm Jumeirah Hotel
5-star resort · Palm Jumeirah, Dubai
Long Weekend score
Mixed1 serious report in 165 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 35% of Dubai hotels
- 89% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 35% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 89% of guest comments are praise. 163 praise, 20 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 35 of 39 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $359 a nighttypical for two, before tax · from $159
- 5 min walkto Spinneys
- 165 guest reviewsfrom the last 2 years
- 39 guest photostheirs, not the hotel's
At a glance
For
- 490 m from Al SufouhMeasured to the nearest edge of the sand
- Swimming pool11 guest photos show it
- Staff83 praise · 7 complain
- Food26 praise · 0 complain
- Pool17 praise · 2 complain
Against
- Quiet at nightcomplaints falling: 9.7 in 100 a year ago, 1.1 now8 complain · 0 praise
What guests reported
What guests say
165 reviews from the last 2 years. Most praised: staff (83 guests). Weakest: quiet at night, where 8 of the 8 who mention it complain.
Food260Strength
Amazing vibe, delicious food, the best staff!
Google, February 2026, rated 5/5 by this guest
I loved the place, it’s perfect, amazing food, and the girls at the reception are wonderful
Google, February 2026, rated 5/5 by this guest
Location80Strength
Great hotel with friendly staff and good location - this hotel is not kid / family friendly.
Booking network, November 2024, rated 8/10 by this guest
Beautiful property so nice and convenient for EVERYTHING to dining, pool even clubs
Booking network, July 2025, rated 8/10 by this guest
Views161Strength
The pool is beautiful and large, the view is stunning, the service is excellent, and I'm absolutely thrilled 😍🔥
Google, February 2026, rated 5/5 by this guest
We had a fantastic time at the pool , Bek made our day incredible , The social pool is always right choice to have fun
Google, February 2026, rated 5/5 by this guest
Staffcomplaints falling: 9.7 in 100 a year ago, 0.0 now837Strength
The reception team deserves special mention — super helpful, polite, and very well organized.
Google, February 2026, rated 5/5 by this guest
The staff were attentive and welcoming, and the restaurants and breakfast were delicious with great variety.
Google, February 2026, rated 5/5 by this guest
The staff at check in were rude and aggressive.
Booking network, February 2025, rated 2/10 by this guest
Pool172Strength
Large, clean pool and delicious food!
Google, February 2026, rated 5/5 by this guest
The food was perfect and pool is very good and vibe, and marlon by the pool took really good care of us
Google, February 2026, rated 5/5 by this guest
Cleanliness132Strength
The rooms are spacious, modernly decorated and spotlessly clean.
Google, February 2026, rated 5/5 by this guest
The room was very nice, and the cleaning service was prompt.
Google, August 2026, rated 4/5 by this guest
Quiet at nightcomplaints falling: 9.7 in 100 a year ago, 1.1 now08Weak spot
But this is a oarty hotel and i could NIT get to sleep until 4 in the morning because of the loud music every night
Booking network, October 2025, rated 6/10 by this guest
The noise from the entrance of the hotel is bad.
Booking network, January 2025, rated 4/10 by this guest
Very loud all the time and no escape from it in hotel.
Booking network, April 2025, rated 6/10 by this guest
Too few mentions to judge: breakfast, room size, room condition, beds and value.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 24,825 Google ratings
Problems guests raised
Raised most: feeling unsafe, in 3 of 165 reviews.
Feeling unsafe3 of 1651 in 55 reviews
I was solicited in the lobby of the hotel MULTIPLE times.
Booking network, February 2025, rated 8/10 by this guest
A slow check-in3 of 1651 in 55 reviews
My only issue was it took a bit of time to check into the hotel.
Booking network, May 2025, rated 8/10 by this guest
The check-in process did take a bit longer than expected, but we were happy with the upgrade we received, which was a nice touch.
Booking network, January 2025, rated 10/10 by this guest
Serious reports
1 in 165 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 165 reviews
After i left the hotel i found that my watch and van cleef bracely was stolen from my room.
Booking network, February 2025, rated 2/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 39 guest photos we checked show damage or dirt (10%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (11), restaurant (1), bar (6), beach (1), hot tub (1), private balcony (2), water view (3).
Price, place and rooms
Price
$359 is a typical night, from 299 dates checked in the coming year.
Weekends cost 13% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $179Dearest month: Apr 2027, $456
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- clicktrip.com$459
- amimir.com$487
- billabook.com$494
- reservations.travelclick.com$498
- wego.com$527
- businesshotels.com$552
- Booking.com$559
- evendo.com$562
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is Palm Gateway station, 3.8 km away. There are 4 bars or clubs within 200 metres.
- Nearest shop: Spinneys5 min walk392 m by road
- Nearest beach: Al Sufouh490 m
- Nearest station: Palm Gateway3.8 km
- The Burj Khalifa21.4 km
- The Gold Souk28.9 km
- Dubai airport38.9 km
- Dubai Marina48.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
31 room types, from 37 to 1301 m².
- Superior Room Including New Year Gala Dinner & Party37 m²Sleeps 2Not statedBathtubBalcony
- Luxe Sea View, Including New Year Gala Dinner & Party37 m²Sleeps 2Not statedBathtubBalconySea or water view
- Superior Sea View, Including New Year Gala Dinner & Party37 m²Sleeps 2Not statedBathtubBalconySea or water view
- Luxe Sea View | Double Queen48 m²Sleeps 4BathtubBalcony in its photosSea or water view
- Superior | Twin Beds48 m²Sleeps 2Bathtub
- Luxe Sea View48 m²Sleeps 31 King bedBathtubSea or water view
The other 25 room types
- Superior Sea View48 m²Sleeps 21 King bedBathtubSea or water view
- Superior Room48 m²Sleeps 21 King bedBathtub
- Superior | Double Queen50 m²Sleeps 4Bathtub
- Junior Suite | Sea View, Including New Year Gala Dinner & Party53 m²Sleeps 2Not statedBathtubBalconySea or water view
- Junior Suite Including New Year Gala Dinner & Party55 m²Sleeps 2Not statedBathtubBalcony
- Junior Suite56 m²Sleeps 31 King bedBathtub
- Junior Suite | Sea View56 m²Sleeps 31 King bedBathtubSea or water view
- Luxe 1 Bedroom Suite, Including New Year Gala Dinner & Party79 m²Sleeps 2BathtubBalconySea or water view
- Luxe 1 Bedroom Suite98 m²Sleeps 4BathtubSea or water view
- 1 BED | Hotel Apartment108 m²Sleeps 4Bathtub
- 2 BED | Skyline Suite | Sea View132 m²Sleeps 5BathtubSea or water view
- 2 Bed | Serviced Apartment, Including New Year Gala Dinner & Party133 m²Sleeps 4BathtubBalcony
- 2 BED | Hotel Apartment134 m²Sleeps 5Bathtub
- 2 BED | Hotel Apartment | Sea View158 m²Sleeps 5BathtubSea or water view
- Luxe 2 Bedroom Suite163 m²Sleeps 5BathtubSea or water view
- 3 BED | Hotel Apartment237 m²Sleeps 7Bathtub
- 4 Bed | Duplex W/Pool, Including New Year Gala Dinner & Party249 m²Sleeps 8BathtubBalcony
- 4 BED | Duplex w/Pool250 m²Sleeps 8Bathtub
- 3 Bed | Serviced Apartment, Including New Year Gala Dinner & Party450 m²Sleeps 6BathtubBalcony
- 3 BED | XL Terrace Pool Suite451 m²Sleeps 7BathtubSea or water view
- 3 Bed | Xl Terrace Pool Suite, Including New Year Gala Dinner & Party452 m²Sleeps 6BathtubBalconySea or water view
- 4 BED | XL Terrace Pool Suite495 m²Sleeps 9BathtubSea or water view
- 4 Bed | Xl Terrace Pool Suite, Including New Year Gala Dinner & Party544 m²Sleeps 8BathtubBalconySea or water view
- 4 BED | Penthouse Duplex w/Pool1200 m²Sleeps 10BathtubSea or water view
- 5 BED | Penthouse Duplex w/Pool1301 m²Sleeps 12BathtubSea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 35% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 100 out of 100 and Booking network rates it 80. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If quiet at night matters to you
Here, 8 of the 8 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
165 reviews counted · 79 photos checked · updated 11 October 2026
- We collected this hotel's 332 most recent reviews from Google, Tripadvisor and the Booking network. 165 of them describe a stay in the last 2 years and are the ones counted here; the rest were 25 older, 110 with a score but no words and 32 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 14 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 79 photos: the first 40 of the hotel's own and the 39 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.