Four Points by Sheraton Sheikh Zayed Road, Dubai
4-star hotel · Trade Center First, Dubai
Long Weekend score
StrongNo serious reports. in 210 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 80% of Dubai hotels
- 91% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 80% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 91% of guest comments are praise. 465 praise, 45 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $146 a nighttypical for two, before tax · from $74
- 6 min walkto Financial Centre station
- 210 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceFinancial Centre is 460 m away
- Burj Khalifa view8 guest photos show it
- Staff147 praise · 13 complain
- Location80 praise · 1 complain
- Cleanliness51 praise · 4 complain
Against
- Room conditioncomplaints rising: 0.0 in 100 a year ago, 6.3 now8 complain · 4 praise
- Complaints the hotel left unresolvedcomplaints rising: 2.4 in 100 a year ago, 6.3 now10 of 210 guests
- The liftcomplaints rising: 2.4 in 100 a year ago, 6.3 now10 of 210 guests
What guests reported
What guests say
210 reviews from the last 2 years. Most praised: staff (147 guests). Weakest: room condition, where 8 of the 12 who mention it complain.
Room size370Strength
The room was very spacious and so was the bathroom.
Tripadvisor, December 2025, rated 5/5 by this guest
The room was nice, spacious, and well kept.
Google, May 2026, rated 5/5 by this guest
Food300Strength
Excellent cuisine, very friendly and competent staff.
Google, March 2026, rated 5/5 by this guest
Very friendly staff, good food
Google, March 2026, rated 5/5 by this guest
Location801Strength
The hotel is beautiful and simple, with excellent service and a great location.
Google, May 2026, rated 5/5 by this guest
Good location and the food they served at Publiq was delicious.
Google, June 2026, rated 5/5 by this guest
Views421Strength
Great location overlooking SZR.
Google, April 2026, rated 5/5 by this guest
The room with Sheik Syed Road stunning at night!
Google, May 2026, rated 5/5 by this guest
Cleanliness514Strength
He was courteous, professional, and ensured the rooms are cleaned to a high standard everyday.
Google, July 2026, rated 5/5 by this guest
Stayed for 6nights big shout out to the house keeping team they were simply outstanding.
Google, May 2026, rated 5/5 by this guest
On the negative side though, the interior is rather tired, the balcony was too dusty.
Tripadvisor, August 2026, rated 5/5 by this guest
Staffcomplaints rising: 3.6 in 100 a year ago, 7.9 now14713Strength
Pleasant stay, great staff and services.
Google, June 2026, rated 5/5 by this guest
What great service from all the staff at this hotel, which you have to remind yourself is not a 5 star - but gives 5 star service to everyone.
Google, June 2026, rated 5/5 by this guest
The service was not up to the standard I expected, and the staff did not handle my concerns properly.
Google, September 2026, rated 1/5 by this guest
Value91Strength
Exemplary service and value for money.
Google, July 2026, rated 5/5 by this guest
Offers a basic stay, yet good value for money.
Google, May 2026, rated 4/5 by this guest
I think it is a bit expensive for what it offers.
Booking network, December 2024, rated 10/10 by this guest
Breakfastcomplaints rising: 1.2 in 100 a year ago, 5.6 now438Mostly good
Breakfast was great & various with high quality food .
Google, April 2026, rated 4/5 by this guest
Clean Rooms, nice breakfast and a good Location Directly downtown Dubai!
Tripadvisor, December 2025, rated 5/5 by this guest
Rooms were very good service was excellent except one Arab waiter at night near the entrance dint bother to greet or look n smile at us breakfast should be more spacious with little more options
Google, July 2026, rated 4/5 by this guest
Beds72Mostly good
The rooms were clean spacious and great beds!
Google, June 2026, rated 5/5 by this guest
The mattress is so thick and very comfy.
Google, February 2026, rated 4/5 by this guest
The mattress was very hard and springs
Booking network, March 2025, rated 8/10 by this guest
Pool72Mostly good
Good price-performance ratio with highlights worth mentioning: Sports bar, pool on the 43rd floor.
Tripadvisor, September 2026, rated 4/5 by this guest
Well-equipped swimming pool and gym, with free sauna service and massage centre available for a fee.
Tripadvisor, January 2026, rated 5/5 by this guest
Quiet at night85Mostly good
It was super clean, it was super calm, it was just overall extremely enjoyable.
Tripadvisor, August 2026, rated 5/5 by this guest
What I really loved that there is no noise at night time, so you can properly relax and sleep.
Google, August 2026, rated 5/5 by this guest
Superb view of the city though you have to bear with the noise.
Tripadvisor, December 2025, rated 4/5 by this guest
Room conditioncomplaints rising: 0.0 in 100 a year ago, 6.3 now48Weak spot
No complaints as the team is well trained, but the rooms/furniture/bathrooms are all outdated.
Google, June 2026, rated 3/5 by this guest
Pretty old property but in the heart of Dubai.
Google, June 2026, rated 3/5 by this guest
The business suites are of a good size and functional, even though the interiors would benefit from a revamp to feel more contemporary.
Tripadvisor, January 2026, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,276 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 10 of 210 reviews.
Complaints the hotel left unresolvedcomplaints rising: 2.4 in 100 a year ago, 6.3 now10 of 2101 in 21 reviews
If you complain, they'll call someone to fix it, but it's the same problem.
Google, July 2026, rated 3/5 by this guest
When we asked again, the response was that housekeeping service was not available at that time, which is unacceptable for a hotel of this level.
Tripadvisor, September 2025, rated 1/5 by this guest
The liftcomplaints rising: 2.4 in 100 a year ago, 6.3 now10 of 2101 in 21 reviews
Some shortcomings: Lifts sometimes take a long time during peak hours.
Tripadvisor, February 2026, rated 5/5 by this guest
Additionally, the elevators were quite slow, leading to occasional waits.
Google, July 2026, rated 4/5 by this guest
Heating and air conditioningcomplaints rising: 1.2 in 100 a year ago, 4.0 now6 of 2101 in 35 reviews
Probably the only point of improvement is the temperature but it is a minor point.
Google, July 2026, rated 5/5 by this guest
Unexpected charges and refunds5 of 2101 in 42 reviews
They even charged me for the extra night we had to stay to get car fixed which was totally their fault.
Google, June 2026, rated 1/5 by this guest
Never been told this before so I asked to buy a croissant and was still charged for the coffee as well as the croissant, a little perplexed and moody peeved at being hunted down I asked why the coffee want free and told it was 2:05pm?!
Google, June 2026, rated 3/5 by this guest
A booking not honoured5 of 2101 in 42 reviews
When we simply inquired about the possibility of shortening our stay and refunding the second night due to the poor experience, she cancelled our booking without our confirmation.
Google, May 2026, rated 1/5 by this guest
Unfortunately, as soon as we entered the room, we realized that the number of beds available (2 beds) was lower than that required when booking (3 beds).
Tripadvisor, January 2026, rated 2/5 by this guest
A facility closed4 of 2101 in 52 reviews
The roof top wasn'T open, so no pictures from the top, and no pool possible.
Booking network, July 2025, rated 10/10 by this guest
Terrace on the top floor is CLOSED
Booking network, September 2025, rated 8/10 by this guest
Serious reports
None found in 210 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), restaurant (8), bathtub (1), private balcony (2), landmark view (8).
The hotel says it has no hot tub.
Price, place and rooms
Price
$146 is a typical night, from 302 dates checked in the coming year.
Weekends cost 5% less than weekdays
A typical night, month by month
Cheapest month: Jul 2027, $89Dearest month: Jan 2027, $218
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- EaseMyTrip$120
- amimir.com$124
- Agoda$125
- Trip.com$125
- Booking.com$125
- skyscanner.net$125
- ae.makemytrip.global$125
- expedia.ae$125
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Financial Centre station is 460 m away by road, about 6 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest shop1 min walk18 m by road
- Nearest main road: Sheikh Zayed Road (south)66 m
- Nearest station: Financial Centre6 min walk460 m by road
- The Burj Khalifa3.2 km
- The Gold Souk8.3 km
- Dubai airport16.2 km
- Dubai Marina35.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 33 to 190 m².
- Classic Room, 1 King Bed, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall33 m²Sleeps 3Balcony
- Classic Room, 1 King Bed, Non Smoking, Sheikh Zayed View40 m²Sleeps 3BalconyLandmark view
- Classic Room, 2 Queen Beds, Non Smoking, Balcony40 m²Sleeps 3Balcony
- Deluxe Room, 1 King Bed, Non Smoking, Burj Khalifa View40 m²Sleeps 3BalconyLandmark view
- Deluxe Room, 1 King Bed, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall40 m²Sleeps 3Balcony
- Business Suite, 1 King Bed, Non Smoking, Balcony55 m²Sleeps 3Balcony
The other 4 room types
- Business Suite, 2 Queen Beds, Non Smoking, Balcony55 m²Sleeps 3Balcony
- Suite, 1 Bedroom, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall75 m²Sleeps 4Balcony
- Suite, 2 Bedrooms, Non Smoking with Complimentary Shuttle Service to Dubai Mall and Kite Beach150 m²Sleeps 5BathtubBalcony
- Suite, 3 Bedrooms, Non Smoking, Balcony190 m²Sleeps 9Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 80% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 8 of the 12 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
210 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 434 most recent reviews from Google, Tripadvisor and the Booking network. 210 of them describe a stay in the last 2 years and are the ones counted here; the rest were 82 older, 3 in other languages, 129 with a score but no words and 10 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 27 in every 100 reviews thank a staff member by name.
- 18 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.