Grand Mercure Business Bay
4-star hotel · Business Bay, Dubai
Long Weekend score
MixedNo serious reports. in 220 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 30% of Dubai hotels
- 96% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 30% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 96% of guest comments are praise. 396 praise, 18 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $85 a nighttypical for two, before tax · from $43
- 32 mto Nearest main road: Al Asayel Street
- 220 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff191 praise · 5 complain
- Cleanliness66 praise · 4 complain
- Food46 praise · 1 complain
- Location32 praise · 0 complain
- Views19 praise · 1 complain
Against
- On a main road: Al Asayel Street32 m from the building
What guests reported
What guests say
220 reviews from the last 2 years. Most praised: staff (191 guests). Weakest: room size, where 4 of the 16 who mention it complain.
Location320Strength
Great location by the water canal, closer to Dubai Mall.
Google, July 2026, rated 5/5 by this guest
It was a short business trip but i have enjoyed a lot being in the centre of Dubai close to most of the attractions and facilities.
Tripadvisor, April 2026, rated 5/5 by this guest
Value80Strength
Reasonable price good location
Google, September 2026, rated 5/5 by this guest
Lovely clean hotel, great price and great location, Fatima was very helpful as always.
Tripadvisor, September 2025, rated 5/5 by this guest
Food461Strength
Special thanks to all the chefs for the wonderful foods and service team specially Shihan, Rhonna and Jhean.
Google, September 2026, rated 5/5 by this guest
Other office karaoke thanks miss ANGELINE your service to us is the best, the here at other office karaoke is very nice the foos as well we will come back here soon
Google, July 2026, rated 5/5 by this guest
Staff1915Strength
We had the best experience in the hotel amazing room beautifull view and location excellent room Service and very respectful and friendly receptionists..
Google, July 2026, rated 5/5 by this guest
Consierge brilliant could not do enough for us.
Tripadvisor, November 2025, rated 5/5 by this guest
The manager was rude, arrogant, and completely unhelpful.
Tripadvisor, January 2026, rated 1/5 by this guest
Views191Strength
Very nice location,lobby looks beautiful,clean hotel.Room cleaning good.Bed was comfortable,new carpets,view was nice.
Tripadvisor, January 2026, rated 5/5 by this guest
Impeccable cleaning and excellent service, spotless room and great comfort food delicious,nice view , everything was perfect, 👍
Tripadvisor, January 2026, rated 5/5 by this guest
Cleanliness664Strength
The room was cleaned to a high standard.
Tripadvisor, November 2025, rated 5/5 by this guest
Perfectly clean and comfortable room
Tripadvisor, November 2025, rated 5/5 by this guest
the room was not cleaned, only a change of linen, towels, an addition of tea with toothpaste and then not always!
Tripadvisor, March 2026, rated 3/5 by this guest
Beds111Strength
The bed was neatly made with fresh linens, and the mattress was very comfortable.
Tripadvisor, January 2026, rated 4/5 by this guest
I cannot say enough good things about this hotel and housekeeping team, Especially Rabi cleaned my room so nicely bed was nice and comfy to sleep and also bathroom neat and tidy..I highly recommend this hotel
Tripadvisor, January 2026, rated 5/5 by this guest
Breakfast112Mostly good
Hanifa and wint were amazing in the breakfast by providing an exceptional service and food was so delicious, I will definitely recommend this hotel to my friends and family
Tripadvisor, July 2026, rated 5/5 by this guest
Great experience in the breakfast thanks to Hanifa and wint who are taking good care of us make our stay comfotable
Tripadvisor, July 2026, rated 5/5 by this guest
Room size124Mostly good
Nice location and great view ,very clean and huge room and bathroom, bed was comfortable,staff are friendly, highly recommend
Tripadvisor, January 2026, rated 5/5 by this guest
The bedrooms were spacious with pleasant views.
Tripadvisor, August 2026, rated 5/5 by this guest
This one of the worst experiences I’ve ever had and the rooms are very small and the TVs are not smart and you cannot even connect your laptop to the TV even with HDMI cables, there are only channels with no YouTube or any other apps.
Google, July 2026, rated 1/5 by this guest
Too few mentions to judge: quiet at night, pool and room condition.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,329 Google ratings
Problems guests raised
Raised most: something broken in the room, in 3 of 220 reviews.
Building work during the stay3 of 2201 in 73 reviews
Walkable area; friendly staff; mini-mart nearby; construction going on so once done will look really nice
Booking network, February 2025, rated 10/10 by this guest
Serious reports
None found in 220 reviews.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (6), bar (8), bathtub (1), event space (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$85 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jun 2027, $49Dearest month: Jan 2027, $165
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- ae.bluepillow.com$130
- Vio.com$143
- deals.etrip.net$143
- deals.goseek.com$143
- Agoda$144
- Booking.com$144
- expedia.ae$144
- h-en.reserving.com$144
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Burj Khalifa, 4.3 km away. There is 1 bar or club within 200 metres.
- Nearest main road: Al Asayel Street32 m
- Nearest shop: Carrefour Market3.8 km
- The Burj Khalifa4.3 km
- The Gold Souk14.8 km
- Dubai airport22.2 km
- Dubai Marina33.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 23 to 190 m².
- Standard Room, 1 King Bed23 m²Sleeps 2Bathtub
- Standard Room, 2 Twin Beds23 m²Sleeps 2Bathtub
- Standard Room, 2 Twin Beds, Non Smoking29 m²Sleeps 2Bathtub
- Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)29 m²Sleeps 2Bathtub
- Superior Room, 2 Twin Beds30 m²Sleeps 2Bathtub
- Superior Room, 1 King Bed30 m²Sleeps 2Bathtub
The other 16 room types
- Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)32 m²Sleeps 2Bathtub
- Superior Room, 2 Twin Beds, Non Smoking32 m²Sleeps 2Bathtub
- Deluxe Room, 1 King Bed34 m²Sleeps 3Bathtub
- Deluxe Room, 2 Twin Beds34 m²Sleeps 3Bathtub
- Grand Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)34 m²Sleeps 2Bathtub
- Deluxe Room, 2 Twin Beds, Non Smoking34 m²Sleeps 2Bathtub
- Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)34 m²Sleeps 2Bathtub
- Executive Room, 2 Twin Beds38 m²Sleeps 3Bathtub
- Executive Room, 1 King Bed38 m²Sleeps 3Bathtub
- Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds, View)38 m²Sleeps 2BathtubA view, going by the room's name
- Deluxe Suite, 1 King Bed70 m²Sleeps 3Bathtub
- Luxury Suite, 1 King Bed, Non Smoking (View)70 m²Sleeps 2BathtubA view, going by the room's name
- Executive Suite, 1 King Bed77 m²Sleeps 3Bathtub
- Executive Suite, 1 King Bed, Non Smoking, Balcony (View)77 m²Sleeps 2BathtubBalconyA view, going by the room's name
- Deluxe Penthouse, 2 Bedrooms189 m²Sleeps 4Bathtub
- Suite, Multiple Beds, Non Smoking (Penthouse, View)190 m²Sleeps 4BathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 30% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 96 out of 100 and Booking network rates it 78. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
220 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 402 most recent reviews from Google, Tripadvisor and the Booking network. 220 of them describe a stay in the last 2 years and are the ones counted here; the rest were 73 older, 4 in other languages, 46 with a score but no words and 59 about the restaurant rather than a stay.
- The hotel replied to 187 of its 200 newest Google reviews.
- 72 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.