ibis Mall Avenue Dubai
3-star hotel · Al Barsha First, Dubai
Long Weekend score
MixedNo serious reports. in 222 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 30% of Dubai hotels
- 91% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 30% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 91% of guest comments are praise. 370 praise, 35 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 42 of 43 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $65 a nighttypical for two, before tax · from $44
- 10 min walkto InsuranceMarket station
- 222 guest reviewsfrom the last 2 years
- 43 guest photostheirs, not the hotel's
At a glance
For
- Staff173 praise · 12 complain
- Cleanliness81 praise · 8 complain
- Location56 praise · 1 complain
- Value22 praise · 2 complain
- Breakfast16 praise · 0 complain
Against
- Room sizecomplaints falling: 9.8 in 100 a year ago, 0.6 now7 complain · 4 praise
What guests reported
What guests say
222 reviews from the last 2 years. Most praised: staff (173 guests). Weakest: room size, where 7 of the 11 who mention it complain.
Breakfast160Strength
Hotel is very good, staff are friendly, breakfast is great, WiFi is excellent I like the service and I will definitely come back, thanks everyone
Tripadvisor, January 2026, rated 5/5 by this guest
It was amazing experience to be there such wonderful staff everything well organise and special thanks to front office team they were really kind and industry specialists nightoit was amazing in room dining was great and bed and breakfast too..
Tripadvisor, March 2025, rated 5/5 by this guest
Location561Strength
The location it's easy access to metro, mall and bars.
Tripadvisor, January 2026, rated 5/5 by this guest
The location is excellent, with most attractions and places easily accessible nearby.
Google, September 2026, rated 5/5 by this guest
Staff17312Strength
The rooms were clean and comfortable, the staff was friendly and helpful, and the location was very convenient.
Google, July 2026, rated 5/5 by this guest
The rooms were clean and comfortable, and the staff were friendly and helpful throughout my visit.
Tripadvisor, October 2025, rated 5/5 by this guest
The receptionist named "Nagib" was extra rude.
Google, August 2026, rated 1/5 by this guest
Value222Strength
Wonderfully staying...in ibis mall avenue dubai ..staffs are very friendly and competitive and valuable money 💰 thanks Mr.Mahesh housekeeper
Tripadvisor, November 2025, rated 5/5 by this guest
Good Hotel location and value for Money.
Google, October 2026, rated 5/5 by this guest
Cleanliness818Strength
Nishan from (Nepal)always keeps the room very clean and organized.
Google, May 2026, rated 5/5 by this guest
The hotel was clean, comfortable, and the staff were very welcoming.
Google, July 2026, rated 5/5 by this guest
Cleaning could have been better.
Google, March 2026, rated 4/5 by this guest
Quiet at night82Mostly good
I've stayed in so many hotels in Dubai, but none were as calm and peaceful as this one.
Google, May 2026, rated 5/5 by this guest
The Ibis Mall Avenue Dubai is a basic hotel as is the proposal of the brand but very comfortable, with a quiet room, good bed and a good breakfast.
Tripadvisor, March 2026, rated 4/5 by this guest
Food103Mostly good
The hotel's internal cuisine is fabulous; the dishes they prepare are excellent.
Tripadvisor, August 2026, rated 5/5 by this guest
Sujit saeed and mqryam was very helpful resturant staaff very polite always smiling and helping guest whenever they need help great location tasty food clean rook
Tripadvisor, October 2025, rated 5/5 by this guest
When the burger finally arrived, it was not cooked to my preference (I had requested it to be well-done) and was soggy with water, making it inedible.
Tripadvisor, April 2025, rated 1/5 by this guest
Room sizecomplaints falling: 9.8 in 100 a year ago, 0.6 now47Weak spot
Small but decent room - needs to be updated.
Booking network, May 2025, rated 6/10 by this guest
Rooms of small space but with everything you need
Tripadvisor, June 2025, rated 5/5 by this guest
No staff for luggage transfer, no washroom slippers, small rooms with average facilities
Booking network, November 2024, rated 6/10 by this guest
Too few mentions to judge: room condition, beds, pool and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 14,786 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 5 of 222 reviews.
Complaints the hotel left unresolved5 of 2221 in 44 reviews
I informed the reception, and they said they would replenish it immediately, but they didn't come that day either.
Google, September 2026, rated 1/5 by this guest
I request to print the invoice by total amount and they refuse , they said that hotels.com will send it to me and I found on hotels.com only receipt and not invoice which is not accepted in my company
Booking network, February 2025, rated 4/10 by this guest
Something broken in the room4 of 2221 in 56 reviews
The room key wouldn't open.
Google, August 2026, rated 1/5 by this guest
Serious reports
None found in 222 reviews.
Photos, checked
1 of the 43 guest photos we checked show damage or dirt (2%).
The hotel’s own listing says its photos are “for illustrative purposes only”.
What it advertises, against the photos
Guests’ photos confirm: restaurant (5), bar (3).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$65 is a typical night, from 303 dates checked in the coming year.
Weekends cost 10% more than weekdays
A typical night, month by month
Cheapest month: May 2027, $49Dearest month: Nov 2026, $113
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$106
- Booking.com$106
- kayak.ae$106
- hotelscombined.ae$106
- Vio.com$106
- deals.goseek.com$106
- deals.etrip.net$106
- Trip.com$111
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
InsuranceMarket station is 738 m away by road, about 10 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Carrefour Market2 min walk121 m by road
- Nearest main road: Sheikh Zayed Road (north)134 m
- Nearest station: InsuranceMarket10 min walk738 m by road
- The Burj Khalifa15.4 km
- The Gold Souk23.3 km
- Dubai airport33.3 km
- Dubai Marina42.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
2 room types, all 20 m².
- Standard Room, 1 Double Bed20 m²Sleeps 3
- Room, 2 Twin Beds20 m²Sleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 30% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Google rates it 96 out of 100 and Booking network rates it 78. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room size matters to you
Here, 7 of the 11 guests who mention room size complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
222 reviews counted · 83 photos checked · updated 11 October 2026
- We collected this hotel's 412 most recent reviews from Google, Tripadvisor and the Booking network. 222 of them describe a stay in the last 2 years and are the ones counted here; the rest were 92 older, 1 in other languages, 93 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 196 of its 200 newest Google reviews.
- 64 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 83 photos: the first 40 of the hotel's own and the 43 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.