The Creekside Hotel Dubai an Accor Hotel
5-star hotel · Al Garhoud, Dubai
Long Weekend score
GoodNo serious reports. in 283 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 64% of Dubai hotels
- 90% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 64% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 90% of guest comments are praise. 476 praise, 52 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $164 a nighttypical for two, before tax · from $75
- 15 min walkto Al Garhoud station
- 283 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff235 praise · 12 complain
- Cleanliness86 praise · 5 complain
- Location35 praise · 1 complain
- Food22 praise · 1 complain
- Room size21 praise · 0 complain
Against
- On a main road: Sheikh Rashid Road53 m from the building
- Building work during the stay19 of 283 guests
- Room condition9 complain · 3 praise
- Quiet at night6 complain · 6 praise
What guests reported
What guests say
283 reviews from the last 2 years. Most praised: staff (235 guests). Weakest: room condition, where 9 of the 12 who mention it complain.
Room size210Strength
Large rooms handy for the airport good gym at the aviation club and very friendly staff
Booking network, September 2026, rated 6/10 by this guest
Amazing staff, huge rooms and the best wellness I have attended here in Dubai.
Google, August 2026, rated 5/5 by this guest
Location351Strength
It’s a prime location the staff is extremely friendly and social makes you feel like at home the service in restaurants and entire hotel has been amazing like Mohamed tanwer from restaurant and Mohamed from house keeping security of the hotel a very helpful highly recommended
Tripadvisor, August 2026, rated 5/5 by this guest
Very nice hotel and nice location.
Tripadvisor, September 2026, rated 5/5 by this guest
The only minor drawback is that the hotel is a little far from Dubai’s major shopping malls and some popular attractions.
Booking network, July 2026, rated 10/10 by this guest
Food221Strength
I would like to highlight the comfort of living here, the food specially the way I describe I got the same food, it’s damn fresh and proper cooked.
Google, June 2026, rated 5/5 by this guest
Very nice place , food was amazing along with room services , special thanks to Shabahat the house keeping man he’s very polite
Tripadvisor, September 2026, rated 5/5 by this guest
Staff23512Strength
Jeanne she was so nice and she make it sure that everything is neat and clean.
Tripadvisor, September 2026, rated 5/5 by this guest
Excellent housekeeping service, thankyou to Ms.
Tripadvisor, September 2026, rated 5/5 by this guest
Absolutely disgusting hotel disgusting service rude staff never again I wasted money on this hotel bad experience not helpfull at all the house keeping people didn't clean our room properly they were keep asking us how can we get a visa for a nother country very noisey indeed .
Google, August 2026, rated 1/5 by this guest
Cleanliness865Strength
Shabhat provided excellent room cleaning service.
Google, September 2026, rated 5/5 by this guest
Jeanne from housekeeping who clean my room nicely, she made sure that I feel comfortable staying in my room, she’s so friendly and very professional.
Tripadvisor, October 2026, rated 5/5 by this guest
Outside area on 8th floor appallingly dirty
Booking network, August 2026, rated 9/10 by this guest
Pool184Mostly good
Comfortable rooms, an excellent sports centre (gym, swimming pool, squash courts, and spa area), and friendly, helpful staff.
Booking network, August 2026, rated 8/10 by this guest
The hotel was very clean and the pool as well.
Google, September 2026, rated 5/5 by this guest
Value against money , small swimming pool
Booking network, June 2026, rated 7/10 by this guest
Breakfast359Mostly good
The rooms are beautiful, the breakfast location and options are also amazing, but the kindness of the staff made this place really stand out in my memory.
Google, July 2026, rated 5/5 by this guest
Loved the breakfast—it was delicious with a great variety of options.
Booking network, July 2026, rated 10/10 by this guest
The breakfast selection on most mornings tended to have limited options for non middle eastern people.
Booking network, July 2026, rated 8/10 by this guest
Value93Mostly good
Godd value, clean, good location
Booking network, June 2026, rated 8/10 by this guest
Hotel is worth the price and staff are very accommodating..especially the receptionist Khadijaou..
Google, July 2026, rated 5/5 by this guest
Views62Mostly good
we had a great experience staying....the placs is cozy, the pool, the greens around are mesmerizing and relaxing...
Google, August 2026, rated 5/5 by this guest
The hotel is well-located with a magnificent view of the city.
Tripadvisor, September 2026, rated 5/5 by this guest
Quiet at night66Split
Except the noise every was nice, I liked the hotel.
Tripadvisor, September 2026, rated 5/5 by this guest
so noisy with maintenance, staff not welcoming
Booking network, September 2026, rated 5/10 by this guest
The noise from the renovations.
Booking network, July 2026, rated 8/10 by this guest
Room condition39Weak spot
Upgrad needed for the rooms furnututre
Booking network, September 2026, rated 6/10 by this guest
The only downside was that the furniture in the rooms was old; it's currently undergoing renovation, and I'm sure it will be wonderful when it's finished.
Google, July 2026, rated 5/5 by this guest
Very modern good facilities and the staff are amazing especially in the canteen
Booking network, July 2026, rated 9/10 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,594 Google ratings
Problems guests raised
Raised most: building work during the stay, in 19 of 283 reviews.
Building work during the stay19 of 2831 in 15 reviews
Undergoing refurbishment, so long way off a 5 star at the moment.
Booking network, August 2026, rated 7/10 by this guest
Renovations are ongoing however this did not impact our stay.
Booking network, August 2026, rated 10/10 by this guest
A facility closed9 of 2831 in 31 reviews
8th Floor Cube cafe was closed
Booking network, June 2026, rated 9/10 by this guest
Most restaurants were closed, the breakfast area was effectively being used as the main food hall, and facilities including the Irish Village were unavailable.
Booking network, September 2026, rated 4/10 by this guest
Unexpected charges and refunds6 of 2831 in 47 reviews
NOW YOU HAVE TO PAY 20 AED FOR IT
Booking network, July 2026, rated 5/10 by this guest
I DON'T RECOMMEND IT AS A HOTEL THE SERVICE IS BAD
Booking network, July 2026, rated 5/10 by this guest
Parking6 of 2831 in 47 reviews
No longer has valet parking and facilities reduced, which we were not informed of at check in.
Booking network, June 2026, rated 7/10 by this guest
The fact that there is no valet parking any longer
Booking network, July 2026, rated 10/10 by this guest
A slow check-in4 of 2831 in 71 reviews
Getting charged USD 50 for an early check in 10 minutes after I was told there was no room ready and despite the fact before I arrived I was told the hotel would try to accommodate my early arrival without mention of a charge.
Booking network, September 2026, rated 9/10 by this guest
The check in process take very long time.
Booking network, August 2026, rated 1/10 by this guest
Not as shown or booked3 of 2831 in 94 reviews
Description should be more accurate as city view is not really what you expect from "Dubai city view", instead you get that classic Dubai skyline on the golf club view.
Booking network, August 2026, rated 8/10 by this guest
Serious reports
None found in 283 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), spa (1), gym (3), restaurant (5), bar (2), bathtub (1), private balcony (2), water view (1), event space (1).
Price, place and rooms
Price
$164 is a typical night, from 280 dates checked in the coming year.
Weekends cost 10% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $91Dearest month: Feb 2027, $342
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- ae.bluepillow.com$202
- Booking.com$218
- Agoda$218
- h-en.reserving.com$218
- Vio.com$222
- deals.goseek.com$222
- expedia.ae$232
- qantas.com$232
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Al Garhoud station is 1.1 km away by road, about 15 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Sheikh Rashid Road53 m
- Nearest shop7 min walk508 m by road
- Nearest station: Al Garhoud15 min walk1.1 km by road
- Nearest beach1.2 km
- The Gold Souk6.5 km
- Dubai airport9.3 km
- The Burj Khalifa13.8 km
- Dubai Marina46.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 42 to 800 m².
- Deluxe Room, Riva Beach Club Access42 m²Sleeps 31 king bedBathtub
- Superior Twin Room City View45 m²Sleeps 3BathtubA view, going by the room's name
- Superior King Room City View45 m²Sleeps 3BathtubA view, going by the room's name
- Superior Twin Room Garden View45 m²Sleeps 3BathtubA view, going by the room's name
- Superior King Room Garden View45 m²Sleeps 3BathtubA view, going by the room's name
- Premier Room, Riva Beach Club Access49 m²Sleeps 31 super-king bedBathtub
The other 14 room types
- Deluxe King Room Garden View54 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe King Room Golf View54 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe King Room City View54 m²Sleeps 3BathtubA view, going by the room's name
- Club Room - Riva Beach Club Access, Complimentary Executive Lounge Access with Happy Hour and Free Breakfast55 m²Sleeps 41 king bedBathtub in its photos
- Executive King Room Golf View61 m²Sleeps 4BathtubA view, going by the room's name
- Executive Twin Room Golf View61 m²Sleeps 4BathtubA view, going by the room's name
- Family Suite - Riva Beach Club Access, Complimentary Executive Lounge Access with Happy Hour and Free Breakfast75 m²Sleeps 41 super-king bed
- Junior King Suite City View79 m²Sleeps 4BathtubA view, going by the room's name
- One-Bedroom Suite - Riva Beach Club Access, Complimentary Executive Lounge Access with Happy Hour and Free Breakfast90 m²Sleeps 4
- Executive King Suite City View105 m²Sleeps 4BathtubA view, going by the room's name
- Duplex Suite155 m²Sleeps 41 super-king bedBathtub
- Presidential Suite Golf View185 m²Sleeps 41 super-king bedBathtubA view, going by the room's name
- Creekside Suite Private Terrace, Golf View270 m²Sleeps 41 super-king bedBathtubA view, going by the room's name
- Penthouse Suite800 m²Sleeps 61 super-king bedBathtubBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 64% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 9 of the 12 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
283 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 895 most recent reviews from Google, Tripadvisor and the Booking network. 283 of them describe a stay in the last 2 years and are the ones counted here; the rest were 139 older, 56 in other languages, 402 with a score but no words and 15 about the restaurant rather than a stay.
- The hotel replied to 168 of its 200 newest Google reviews.
- 68 in every 100 reviews thank a staff member by name.
- 7 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.