The First Collection Business Bay, Dubai, a Tribute Portfolio Hotel
4-star hotel · Business Bay, Dubai
Long Weekend score
StrongNo serious reports. in 297 reviews
- 89% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- 89% of guest comments are praise. 540 praise, 64 complain. Counts for 60% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $90 a nighttypical for two, before tax · from $52
- 199 mto Nearest main road: Al Asayel Street
- 297 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Private balcony8 guest photos show it
- Staff213 praise · 16 complain
- Cleanliness74 praise · 6 complain
- Location68 praise · 5 complain
- Value28 praise · 2 complain
Against
- Quiet at night6 complain · 4 praise
What guests reported
What guests say
297 reviews from the last 2 years. Most praised: staff (213 guests). Weakest: quiet at night, where 6 of the 10 who mention it complain.
Views270Strength
After that, the employee Fathi was smiling and friendly, and he was helpful in changing my room to one with a nice, decent view, which I was happy about.
Google, August 2026, rated 5/5 by this guest
Prime location and panoramic views + exceptional service = The First Collection Waterfront Dubai
Tripadvisor, September 2026, rated 5/5 by this guest
Beds110Strength
Clean and airy rooms, super comfortable bed and pillow.
Tripadvisor, August 2026, rated 5/5 by this guest
Friendly staff team.Close to the city center(Burj Khalifa) with taxi (10 min).Very good breakfest with lots of options.The room was very nice and clean.Bed super confortable.The pool side was super for relax in the evenings.
Booking network, March 2026, rated 8/10 by this guest
Room size241Strength
Well-maintained and spacious rooms.
Tripadvisor, August 2026, rated 5/5 by this guest
While the hotel features generous room sizes and a welcoming staff, the outdated decor is in clear need of updating.
Google, August 2026, rated 4/5 by this guest
the location is too cut off , the rooms very small and they don't follow the marriot bonvoy member benefits.
Google, September 2026, rated 1/5 by this guest
Staff21316Strength
Tej, the house keeper was a very nice person and everyday he made a different decoration with the towels in my room, very kind gesture.
Booking network, March 2026, rated 8/10 by this guest
The rest of the staff were all very friendly, and helpful throughout my stay.
Tripadvisor, July 2026, rated 5/5 by this guest
And no one even cared enough to call me from management.
Google, September 2026, rated 1/5 by this guest
Location685Strength
location is very handy to lots of interesting things.
Tripadvisor, September 2026, rated 5/5 by this guest
The hotel is elegant and beautiful, and its location is excellent.
Google, June 2026, rated 5/5 by this guest
Distance from tourist attractions but that was my fault
Booking network, March 2026, rated 10/10 by this guest
Value282Strength
This is the best hotel in terms of comfort and prices located also in the down town of Dubai so you have the best view and all facilities around you, I really love this hotel.
Google, September 2026, rated 5/5 by this guest
Great value for a staycation!
Tripadvisor, July 2026, rated 5/5 by this guest
The price for 2 nights compared to the everything mentioned above was absolutely not worth it.
Booking network, July 2026, rated 5/10 by this guest
Cleanliness746Strength
The neatness level is top-notch Super thanks to Asha, Smith, Janaka and Adrian.
Tripadvisor, August 2026, rated 5/5 by this guest
Beautiful and clean facilities, pools with Burj Khalifa views, great staff and location.
Booking network, March 2026, rated 10/10 by this guest
The rubber runner underneath the shower room door is beyond filthy, please change it.
Booking network, June 2026, rated 6/10 by this guest
Room condition91Strength
Brand new property and has all the amenities of a 4-Star hotel.
Google, May 2026, rated 4/5 by this guest
The hotel's location is very good, the facilities are impeccable, and the staff is very friendly; we had a setback with our travel agency and Smith helped us solve it.
Tripadvisor, July 2026, rated 5/5 by this guest
Pool257Mostly good
Great hotel, excellent breakfast options, nice pool, friendly and helpful staff, with access to onsite dining options.
Booking network, May 2026, rated 10/10 by this guest
The pool and sun loungers are lovely
Google, February 2026, rated 4/5 by this guest
The pool could do with a little tlc as tiles had come up at the bottom.
Booking network, March 2026, rated 9/10 by this guest
Food278Mostly good
Room service was the best I've had in years.
Google, March 2026, rated 5/5 by this guest
our stay was really good, Nadim was such a great help with our luggage which made it easy, the service the food the restaurant everything was good
Tripadvisor, July 2026, rated 5/5 by this guest
thabk you for amazing service and hospitality i will definitely come back again.the restaurant food need to be improved otherwise everything was amazing.
Tripadvisor, July 2026, rated 5/5 by this guest
Breakfast3012Mostly good
The vibes, the breakfast and complimentary access to Soluna beach resort.
Booking network, June 2026, rated 10/10 by this guest
The room is spacious and clean and breakfast is good
Booking network, March 2026, rated 8/10 by this guest
Disappointing breakfast .
Google, July 2026, rated 1/5 by this guest
Quiet at night46Split
You can hear everything although our room was at the end and a nice room and view but you can here everything from the neighboring rooms
Booking network, August 2026, rated 8/10 by this guest
Some road traffic can be heard overnight
Booking network, February 2026, rated 10/10 by this guest
The room was hot and it is noisy at night
Google, August 2026, rated 2/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,550 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 7 of 297 reviews.
Unexpected charges and refunds7 of 2971 in 42 reviews
Worst part - They ask for payments even if you ask for a simple thing like spoon or a bowl.
Google, September 2026, rated 1/5 by this guest
Shame on you, we're at war, and they're raising prices because we all need them.
Google, March 2026, rated 1/5 by this guest
Complaints the hotel left unresolved7 of 2971 in 42 reviews
Despite this, the hotel was extremely inflexible and made no real effort to manage the situation appropriately.
Booking network, March 2026, rated 3/10 by this guest
When I explained that we were sending the food back, this was simply acknowledged without much further response.
Tripadvisor, September 2026, rated 3/5 by this guest
Problems in the bathroom5 of 2971 in 59 reviews
I don’t like the smell of the bathroom.
Booking network, April 2026, rated 7/10 by this guest
Alles ok behalve in badkamer miste ik een douchewand waardoor veel nat werd
Booking network, February 2026, rated 9/10 by this guest
A booking not honoured4 of 2971 in 74 reviews
We were 4 ut there was no room for us..the stuff tried their best but no studio was available
Booking network, February 2026, rated 7/10 by this guest
We ordered a room for 3 but there were only room for 2.
Booking network, March 2026, rated 7/10 by this guest
Insects or pests3 of 2971 in 99 reviews
The room had termites, and when I went down to reception, his behavior was very cold; he simply called room service for cleaning!
Google, May 2026, rated 1/5 by this guest
I also found a baby cockroach in my room in the middle of the day on the 11th floor.
Google, October 2026, rated 1/5 by this guest
Serious reports
None found in 297 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: building work in 3, stains in 2, dirty linen in 1 and litter or dirty water in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), gym (2), private balcony (8), landmark view (3).
Price, place and rooms
Price
$90 is a typical night, from 301 dates checked in the coming year.
Weekends cost 6% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $52Dearest month: Mar 2027, $144
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- ae.bluepillow.com$127
- Hotels.com$127
- Agoda$128
- Trip.com$128
- Booking.com$128
- expedia.ae$128
- Traveloka$128
- qantas.com$128
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Burj Khalifa, 3.9 km away.
- Nearest main road: Al Asayel Street199 m
- Nearest shop: Barsha Hills Mini Mart4 min walk331 m by road
- The Burj Khalifa3.9 km
- The Gold Souk14.4 km
- Dubai airport21.9 km
- Dubai Marina32.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 31 to 69 m².
- Deluxe Double or Twin Room with Balcony31 m²Sleeps 4BathtubBalcony
- 36 Hours Staycation Package – Deluxe Room including Complimentary access to Soluna Beach Club, 36% off F&B & Laundry, Early check-in at 6 AM & Late check-out at 6 PM31 m²Sleeps 31 super-king bedBalcony
- Deluxe Twin Room with City View31 m²Sleeps 3A view, going by the room's name
- Deluxe King Room with City View31 m²Sleeps 3A view, going by the room's name
- Deluxe Twin Room with Balcony and City View31 m²Sleeps 3BalconyA view, going by the room's name
- Deluxe Double Room31 m²Sleeps 3Bathtub
The other 16 room types
- Triple Room Including Roll Away Bed31 m²Sleeps 3Bathtub
- Deluxe Room with Soluna Beach Club Access31 m²Sleeps 31 Double bedBathtub
- 36 Hours Staycation: Deluxe Room including Kids Stay & Eat Free, 20% off Dining & AED 100 Spa Credit, Early Check-in at 6am and Late Check-out at 6pm31 m²Sleeps 32 Twin bed + 1 super-king bedBathtub
- 36 Hours Staycation: Triple room with rollaway Bed including Kids Stay & Eat Free, 20% off Dining & AED 100 Spa Credit, Early Check-in at 6am and Late Check-out at 6pm31 m²Sleeps 4Bathtub
- Deluxe Room31 m²Sleeps 31 super-king bed + 2 Twin bed
- 36 Hours Staycation Package – Deluxe Room including Complimentary access to Soluna Beach Club with transfers, 25% off F&B, 50% off Laundry, AED 100 Spa credit, Early check-in at 6 AM & Late check-out at 6 PM31 m²Sleeps 41 super-king bed + 2 Twin bed
- Deluxe Double Room with Balcony31 m²Sleeps 4BathtubBalcony
- Superior King Room with City View and Soluna Access32 m²Sleeps 3A view, going by the room's name
- Premier King Room with Pool View and Soluna Access32 m²Sleeps 3A view, going by the room's name
- Superior Twin Room with City View and Soluna Access32 m²Sleeps 3A view, going by the room's name
- Premier Room32 m²Sleeps 31 super-king bedBalconyLandmark view
- Superior Double or Twin Room37 m²Sleeps 4BathtubBalcony in its photos
- Superior Double Room37 m²Sleeps 4Bathtub
- One-Bedroom Executive King Suite with Balcony57 m²Sleeps 4Balcony
- Executive Suite with Soluna Beach Club Access57 m²Sleeps 41 super-king bedBathtub in its photosBalcony
- Collection Suite with Soluna Beach Club Access69 m²Sleeps 41 super-king bedBathtub in its photosBalconyLandmark view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If quiet at night matters to you
Here, 6 of the 10 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
297 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 897 most recent reviews from Google, Tripadvisor and the Booking network. 297 of them describe a stay in the last 2 years and are the ones counted here; the rest were 40 older, 137 in other languages, 421 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 42 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.