Ascot Hyde Park Hotel
3-star hotel · Paddington, London
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 4% of London hotels
- 52% of guest comments are praise
- 50% of guest photos show no damage
How this score is made
- Rated higher than 4% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 52% of guest comments are praise. 357 praise, 336 complain. Counts for 30% of the score.
- 50% of guest photos show no damage. 30 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $160 a nighttypical for two, before tax · from $84
- 2 min walkto Paddington (Bakerloo, Circle and District lines) station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distancePaddington (Bakerloo, Circle and District lines) is 144 m away
- Location173 praise · 1 complain
Against
- On a main road: Craven Road13 m from the building
- Guest photos show wear and dirt30 of the 60 photos guests took, and 1 of the hotel's 28
- Room condition99 complain · 5 praise
- Cleanliness87 complain · 50 praise
- The lift126 of 300 guests
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (173 guests). Weakest: room condition, where 99 of the 104 who mention it complain.
Location1731Strength
Very nice and clean hotel perfect for shops pubs food etc and 100% perfect for train station
Booking network, April 2026, rated 8/10 by this guest
Location in central London in excellent for walking, trains, underground and taxis
Booking network, May 2026, rated 1/10 by this guest
I was clean and comfortable
Booking network, May 2026, rated 9/10 by this guest
Value3914Mostly good
price it was great and the lads on the counter were helpful as well
Tripadvisor, June 2026, rated 4/5 by this guest
You can't complain for the price but be prepared for a tired building and carpets.
Google, February 2026, rated 3/5 by this guest
To much noise, no elevator, very old hotel, small rooms and expensive for the facilities what they offer.
Booking network, April 2026, rated 4/10 by this guest
Beds2110Mostly good
Beds were nice and comfy shower was good
Booking network, June 2026, rated 5/10 by this guest
Excellent staff, excellent beds and extremely clean with very good WiFi.
Booking network, March 2026, rated 7/10 by this guest
shower was hot room was decent size staff were very nice , hotel currently being renovated but didn't hear much noise from this only thing is the beds are really hard and lots of stairs to climb .location was great and good value for money .
Tripadvisor, October 2026, rated 4/5 by this guest
Staff5359Split
I didn't like anything at all about this place, extremely atrocious, the hotel doesn't match the pictures and the staff was unable to help any guest because they are rude, lazy, and aggressive towards people
Booking network, September 2026, rated 1/10 by this guest
This hotel is infested with bedbugs, filthy, and has rude staff.
Google, March 2026, rated 1/5 by this guest
Requested their help but help declined so I lost all my money.
Tripadvisor, November 2025, rated 1/5 by this guest
Cleanliness5087Weak spot
Bathroom was very broken, housekeeping didn’t come every day didn’t didn’t vacuums/ change sheets for the whole stay
Booking network, June 2026, rated 6/10 by this guest
Common areas are messy and dirty.
Booking network, September 2026, rated 4/10 by this guest
There was a lot of dust everywhere.
Booking network, August 2026, rated 7/10 by this guest
Room size624Weak spot
Rooms are tiny - It is difficult to explain how small the rooms are and with the bed there may only be 6 to 9 inches between the bed and the wall in every direction
Booking network, April 2026, rated 2/10 by this guest
The rooms are very cramped and depressing.
Google, June 2026, rated 1/5 by this guest
Uncomfortable, could not move around in the hotel room and price was overpriced for what we got
Booking network, April 2026, rated 3/10 by this guest
Quiet at night1042Weak spot
They gave us a room that we had to change because it was too noisy and smelly, as there were kitchen pipes in the window.
Google, August 2026, rated 2/5 by this guest
I could hear the underground.
Booking network, May 2026, rated 6/10 by this guest
Smoke alarm went off like 10 times at night.
Google, October 2026, rated 1/5 by this guest
Room condition599Weak spot
A bit run-down and not very sterile.
Google, September 2026, rated 4/5 by this guest
The fact that this was a reasonable hotel to stay in London does not justify the condition, cleanliness, wear and tear and generally a bad impression.
Google, March 2026, rated 1/5 by this guest
Hallways and carpets are in need of a major upgrade and repair
Booking network, April 2026, rated 6/10 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 883 Google ratings
Problems guests raised
Raised most: the lift, in 126 of 300 reviews.
The lift126 of 3001 in 2 reviews
The lift wasn't working, so you had to walk up.
Booking network, June 2026, rated 6/10 by this guest
Unluckily for us the lift was out of order and there were lots of stair.
Booking network, June 2026, rated 7/10 by this guest
Something broken in the room51 of 3001 in 6 reviews
The TV reception was completely unwatchableFront desk staff were very unhelpful -almost unfriendly.
Booking network, April 2026, rated 1/10 by this guest
Rooms were clean but things were broken and TV didn’t work.
Booking network, May 2026, rated 2/10 by this guest
Heating and air conditioning43 of 3001 in 7 reviews
It gets very hot in the rooms but they do have fans.
Booking network, June 2026, rated 7/10 by this guest
One of the beds broke in one room, also had an exhaust fan out the window so it was hot and noisy.
Booking network, May 2026, rated 3/10 by this guest
Hard for less mobile guests26 of 3001 in 12 reviews
Run down seedy dirty 5 flights of stairs to get to the room- no elevator-zero water pressure in the shower
Booking network, September 2026, rated 3/10 by this guest
Elevator was out of order, there are lot of stairs even to the 1st floor.
Booking network, April 2026, rated 5/10 by this guest
Unexpected charges and refunds24 of 3001 in 12 reviews
We left the hotel early and without getting a refund
Google, June 2026, rated 1/5 by this guest
The property hides the £50 additional fees when you arrive to check in.
Booking network, March 2026, rated 1/10 by this guest
Problems in the bathroom22 of 3001 in 14 reviews
Very poor quality room; Shower glass nearly fell; toilet seat poorly adjusted, loud noise of extractor, the tap feels like its going to break any time now; the entire flooring is uneven, elevator not working and stairs are steep.
Booking network, May 2026, rated 1/10 by this guest
No water in sink taps, no shower water and no flushing toilet.
Booking network, September 2026, rated 1/10 by this guest
Serious reports
24 in 300 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard19 of 300 reviews
The shower screen shattered when my daughter shut the door.
Booking network, June 2026, rated 1/10 by this guest
The wall light was hanging loose; we were afraid it would fall on our heads during the night.
Google, May 2026, rated 1/5 by this guest
Bed bugs or bites3 of 300 reviews
We ignored this as didn’t suspect anything at the time until finding more- these appeared to be bed bugs.
Google, November 2025, rated 1/5 by this guest
Someone fell ill2 of 300 reviews
I spent three occasions in A&E due to reaction from pesticides used previously for bed bugs.The reaction was so bad I couldn’t work.
Google, November 2025, rated 1/5 by this guest
My sister was pregnant and we said we could not stay here after the smell making her sick and not being good for her and they refused to give us a refund.
Google, May 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
30 of the 60 guest photos we checked show damage or dirt (50%).
Guest photos showing damage or dirt30 of 6050%
Of 60 guest photos, 30 show damage or dirt: peeling paint or cracks in 18, dirty surfaces in 9, stains in 5 and broken fittings in 3, and some photos show more than one. Of the hotel's own 28, 1 do.
What it advertises, against the photos
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$160 is a typical night, from 57 dates checked in the coming year. Cheapest in November 2026, dearest in December 2026.
Weekends cost 72% more than weekdays
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$183
- Booking.com$200
- expedia.co.uk$214
- Agoda$214
- Hotels.com$214
- Priceline$214
- qantas.com$214
- bluepillow.co.uk$214
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Paddington (Bakerloo, Circle and District lines) station is 144 m away by road, about 2 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: Craven Road13 m
- Nearest shop: Continental Food1 min walk45 m by road
- Nearest station: Paddington (Bakerloo, Circle and District lines)2 min walk144 m by road
- Buckingham Palace3.5 km
- The British Museum4.1 km
- Big Ben4.6 km
- Tower Bridge8.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 9 to 11 m².
- Single Room9 m²Sleeps 1
- Twin Room10 m²Sleeps 2
- Double Room10 m²Sleeps 2Balcony in its photos
- Triple Room11 m²Sleeps 31 Twin bed + 1 Double bed
- Quadruple Room11 m²Sleeps 42 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 5.9 out of 10. Only 4% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
20 Google reviewers ticked "Quiet", yet 42 guests complain about noise, and Craven Road runs 13 m away.
Google rates it 52 out of 100 and Booking network rates it 59. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room condition matters to you
Here, 99 of the 104 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
300 reviews counted · 88 photos checked · updated 12 October 2026
- We collected this hotel's 889 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 143 older, 147 in other languages and 299 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 0 in every 100 reviews thank a staff member by name.
- We looked at 88 photos: the first 28 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.