Bankside Hotel, Autograph Collection
5-star hotel · South Bank, London
Long Weekend score
StrongNo serious reports. in 280 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 99% of London hotels
- 94% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 99% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 94% of guest comments are praise. 725 praise, 47 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $476 a nighttypical for two, before tax · from $305
- 6 min walkto London Blackfriars station
- 280 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceLondon Blackfriars is 418 m away
- Staff223 praise · 11 complain
- Location149 praise · 2 complain
- Cleanliness77 praise · 3 complain
- Room size46 praise · 1 complain
Against
- Value is the weakest point4 of the 13 guests who mention it complain
- Most common complaint: unexpected charges and refundsRaised by 2.5% of guests
What guests reported
What guests say
280 reviews from the last 2 years. Most praised: staff (223 guests). Weakest: breakfast, where 12 of the 78 who mention it complain.
Room condition380Strength
The hotel boasts a modern and comfortable design, beautiful river views, and exceptionally attentive and warm service.
Google, June 2026, rated 5/5 by this guest
The rooms are clean, comfortable, and modern.
Google, July 2026, rated 5/5 by this guest
Location1492Strength
Location is excellent and everything about this place is top shelf!
Tripadvisor, June 2026, rated 5/5 by this guest
Great location-walking distance to St Paul Cathedral and very close to the Blackfriars and Southwark stations.
Google, May 2026, rated 5/5 by this guest
A bit far to Heathrow airport - if with luggage, had to take uber or taxi, and going through the city meant traffic.
Booking network, April 2025, rated 9/10 by this guest
Room size461Strength
The hotel room is spacious and clean.
Google, April 2026, rated 5/5 by this guest
Stayed here overnight with a friend in a lovely room with two queen size beds, loads of space and very clean.
Google, January 2026, rated 5/5 by this guest
The rooms are very small - but I guess that is central london hotels and the price is very high for what you get.
Booking network, December 2024, rated 8/10 by this guest
Cleanliness773Strength
rooms was spacious , nicely decorated and clean
Tripadvisor, August 2026, rated 5/5 by this guest
Everything felt clean, modern, and relaxing.
Google, April 2026, rated 5/5 by this guest
Reception area not clear and were ignored on arrival with bags so obviously checking in, water station on our floor not working but we’re not advised, dirty food tray outside our door presumably from previous occupant took nearly a day to be cleared, air con in room seemed very inefficient so both…
Booking network, April 2025, rated 5/10 by this guest
Staff22311Strength
A superb stay ,staff so friendly and professional especially kasha & Richard can’t do enough to make your stay memorabl
Tripadvisor, December 2025, rated 5/5 by this guest
The front desk staff welcomed us warmly and were very friendly and helpful.
Booking network, January 2026, rated 10/10 by this guest
Not very attentive staff at breakfast.
Tripadvisor, March 2026, rated 5/5 by this guest
Beds392Strength
The rooms are spacious and the beds are very comfortable.
Google, September 2026, rated 5/5 by this guest
Very central, room has comfy bed and linen, stocked with snacks and water (free) and smells good!
Google, August 2026, rated 5/5 by this guest
Food395Strength
Food was very good, but being close to a couple grocery stores also helped for those last minute crisps and gin :) Anyways, would highly recommend and will be staying here again next time in town.
Tripadvisor, January 2026, rated 5/5 by this guest
Staff was friendly and helpful and the restaurant was incredible!
Tripadvisor, November 2025, rated 5/5 by this guest
Food horrible, vibe just okay, amenities were budget, bed and pillows, totally comfy.
Google, November 2025, rated 3/5 by this guest
Breakfast6612Mostly good
Breakfast was excellent with plenty of options and fresh orange juice, and Yana was very welcoming.
Google, August 2026, rated 5/5 by this guest
Breakfast very tasty and enjoyed the cafe atmosphere
Booking network, November 2025, rated 10/10 by this guest
The food itself wasn't great either, which led me to skip breakfast altogether the next day.
Google, July 2026, rated 4/5 by this guest
Quiet at night397Mostly good
Great sleep, so quiet outside.
Tripadvisor, April 2026, rated 5/5 by this guest
Really nice hotel, very quiet and laid back.
Google, April 2026, rated 5/5 by this guest
Small considerations - you can hear everything in the hallways and from the rooms when in the hallway so some soundproofing would be good.
Tripadvisor, March 2026, rated 5/5 by this guest
Value94Mostly good
Although pretty expensive, it’s true that ‘you get what you pay for’ in this life.
Booking network, August 2026, rated 10/10 by this guest
Although you would have to walk a bit for the main tourist attractions on the other side on the river, we felt the value for money on this hotel is much better then other hotels we tried with old and dusty rooms - here, everything feels brand new.
Google, December 2025, rated 5/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 989 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 7 of 280 reviews.
Unexpected charges and refunds7 of 2801 in 40 reviews
I had paid all amount during reservation.Also they charged to me 200 GBP as deposit.And l am still waiting to leave the deposit back to my credit card since one month even l informed to booking.com.Very bad management.
Booking network, June 2026, rated 1/10 by this guest
It didn’t help that one had to fork out for parking.
Booking network, October 2025, rated 7/10 by this guest
Complaints the hotel left unresolved4 of 2801 in 70 reviews
Also didn't receive the welcome gift bonus points, no response after emailing the hotel.
Google, October 2025, rated 4/5 by this guest
On my final morning, a request that I had raised and personally followed up on before the stated cut-off time was ultimately not fulfilled.
Google, June 2026, rated 2/5 by this guest
Heating and air conditioning3 of 2801 in 93 reviews
To hot in main areas and room temperature had to be turned right down to cool it.
Booking network, December 2024, rated 8/10 by this guest
Something broken in the room3 of 2801 in 93 reviews
Also, the Chromecast/streaming to the TV could be improved, as it hasn’t worked very smoothly in either of the rooms we stayed in.
Google, April 2026, rated 5/5 by this guest
Serious reports
None found in 280 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: bar (3), event space (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$476 is a typical night, from 305 dates checked in the coming year.
Weekends cost 20% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $369Dearest month: Aug 2027, $629
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- qantas.com$480
- catchit.com$480
- bluepillow.co.uk$480
- momondo.co.uk$480
- Booking.com$481
- Agoda$481
- Trip.com$481
- expedia.co.uk$481
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
London Blackfriars station is 418 m away by road, about 6 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: Blackfriars Road63 m
- Nearest shop: Little Waitrose1 min walk109 m by road
- Nearest station: London Blackfriars6 min walk418 m by road
- Big Ben25 min walk1.9 km by road
- The British Museum2.5 km
- Tower Bridge2.5 km
- Buckingham Palace3.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 21 to 55 m².
- Double Room with Two Double Beds21 m²Sleeps 2
- Queen Room22 m²Sleeps 2
- Modest Collection Queen Room with One Queen Bed23 m²Sleeps 2
- Superior Collection Larger King Room with Sofa Bed26 m²Sleeps 3
- Deluxe Collection Deluxe King Room26 m²Sleeps 2
- Family Collection Queen Room with Two Queen Beds30 m²Sleeps 4Bathtub in its photos
The other 4 room types
- Superior Collection, 1 King Bed, 1 Sofa Bed30 m²Sleeps 3
- Artist King Suite with One King Bed45 m²Sleeps 2
- Collector Suite, 1 King Bed, 1 Sofa Bed55 m²Sleeps 3Bathtub
- Collector King Suite with One King Bed and Sofa Bed55 m²Sleeps 3Bathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 10 out of 10. 99% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
More hotels in London
The nearest first, with our score for each.
How we know
280 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 727 most recent reviews from Google, Tripadvisor and the Booking network. 280 of them describe a stay in the last 2 years and are the ones counted here; the rest were 173 older, 15 in other languages, 253 with a score but no words and 6 about the restaurant rather than a stay.
- The hotel replied to 190 of its 200 newest Google reviews.
- 25 in every 100 reviews thank a staff member by name.
- 34 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.