H10 London Waterloo
4-star hotel · South Bank, London
Long Weekend score
StrongNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 70% of London hotels
- 92% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 70% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 92% of guest comments are praise. 732 praise, 66 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $182 a nighttypical for two, before tax · from $133
- 6 min walkto Lambeth North station
- 295 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceLambeth North is 479 m away
- Staff190 praise · 16 complain
- Location140 praise · 2 complain
- Breakfast109 praise · 8 complain
- Cleanliness93 praise · 3 complain
Against
- On a main road: Waterloo Road17 m from the building
- Quiet at night17 complain · 16 praise
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: staff (190 guests). Weakest: quiet at night, where 17 of the 33 who mention it complain.
Views660Strength
The sky view rooms from the 8th floor are definitely worth it.
Tripadvisor, September 2026, rated 5/5 by this guest
The Three or Two restaurant inside the hotel offers very good quality Spanish food, as does the café on the eighth floor with its beautiful views.
Google, April 2026, rated 5/5 by this guest
Location1402Strength
A wonderful place in central London.
Tripadvisor, April 2026, rated 5/5 by this guest
The only things that could be improved are the size of the bathroom and the fact that it's not the most centrally located hotel in the city, although it is well situated.
Google, June 2026, rated 4/5 by this guest
Just a bit out of the way
Booking network, September 2026, rated 7/10 by this guest
Cleanliness933Strength
friendly staff, nice new rooms with all necessities, very clean, large breakfast buffet with mostly good quality items, easily accessible due to many bus lines in front of the house and three metro stations within a 10-minute walk
Tripadvisor, May 2026, rated 5/5 by this guest
The hotel is very well located and very clean.
Google, September 2026, rated 5/5 by this guest
The windows aren't soundproof, and the floor and bathroom could have been cleaner.
Google, May 2026, rated 3/5 by this guest
Room condition231Strength
Really gorgeous modern hotel which is lovely, clean and aesthetically pleasing as soon as you walk in.
Booking network, August 2026, rated 10/10 by this guest
The room was perfect; cozy and modern, clean and with all the necessary utensils.
Tripadvisor, July 2026, rated 5/5 by this guest
Photographs very well but the place is tired.
Google, July 2026, rated 1/5 by this guest
Breakfast1098Strength
Breakfast and restaurant were very good.
Booking network, July 2026, rated 9/10 by this guest
Tapas at the rooftop bar was delicious, and breakfast the following morning was a lovely buffet style with plenty of choice.
Booking network, June 2026, rated 10/10 by this guest
A minor drawback is the breakfast food, which is no longer up to standard and is too processed.
Google, April 2026, rated 4/5 by this guest
Staff19016Strength
Friendly service from reception to the restaurant and bar.
Google, August 2026, rated 5/5 by this guest
Everything was perfect: great service, excellent breakfast, very nice room.
Google, June 2026, rated 5/5 by this guest
The people at the reception are unfortunately not so friendly.
Tripadvisor, April 2026, rated 4/5 by this guest
Food334Strength
The hotel stay was great, the hotel is centrally located the food very good and is Spanish food the cafeteria on the eight floor has beautiful views also highlight the good attention of the staff and especially that of Pacxy who was professional and charming would definitely repeat my stay in the…
Tripadvisor, April 2026, rated 5/5 by this guest
Lovely food and rooftop bar!
Booking network, May 2026, rated 10/10 by this guest
Room size245Mostly good
A beautifully designed hotel with spacious and comfortable rooms.
Google, September 2026, rated 5/5 by this guest
The unbeatable location and the spacious and comfortable room.
Tripadvisor, April 2026, rated 5/5 by this guest
Breakfast excellent very good choice, room on small side but very well equipped and wonderfully clean
Booking network, April 2026, rated 10/10 by this guest
Beds256Mostly good
The staff is very friendly and accommodating, and the rooms and beds are very comfortable.
Google, September 2026, rated 5/5 by this guest
A warm welcome, comfortable beds, and renovated, clean rooms.
Google, July 2026, rated 5/5 by this guest
The bed was uncomfortable.
Google, August 2026, rated 3/5 by this guest
Value134Mostly good
Very nice and affordable room in the middle of the city, which is easily to reach from the theater quarter at night.
Booking network, April 2026, rated 10/10 by this guest
Price for two adults, two nights in a central part of London was also fairly reasonable.
Booking network, July 2026, rated 10/10 by this guest
Quiet at night1617Split
It was very loud when vehicles went past as we were roadside.
Booking network, August 2026, rated 8/10 by this guest
Rooms are a bit noisy, at night we heard more sirens as there is a hospital nearby.
Tripadvisor, May 2026, rated 4/5 by this guest
Not so much the property, but the street noise woke me several times
Booking network, June 2026, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,694 Google ratings
Problems guests raised
Raised most: expensive food and drinks, in 9 of 295 reviews.
Expensive food and drinks9 of 2951 in 33 reviews
A short distance to the station, food and drink expensive but it is London.
Tripadvisor, August 2026, rated 4/5 by this guest
The price of a bottle of beer in the bar was more than twice the price of beer in the mini-bar.
Booking network, May 2026, rated 10/10 by this guest
Something broken in the room6 of 2951 in 49 reviews
My window didn’t shut properly and it was a little noisy at night, however I didn’t ask the hotel to rectify this, no doubt they would have, but it was late at night when I realised and I didn’t want the disruption.
Booking network, May 2026, rated 7/10 by this guest
Problems in the bathroom4 of 2951 in 74 reviews
The bathroom had a funny smell
Booking network, July 2026, rated 6/10 by this guest
The only Downside is the bathrooms in the rooms that have glass doors and the toilet in the restaurant where you can see the Next person in the stall next to you That was Horrible!!
Google, June 2026, rated 5/5 by this guest
Complaints the hotel left unresolved3 of 2951 in 98 reviews
We spoke to the staff at the time and have since emailed our concerns to the hotel, but not received even a cursory reply.
Tripadvisor, July 2026, rated 2/5 by this guest
Despite several complaints to reception, no concrete improvement was observed.
Google, April 2026, rated 3/5 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (3), bar (3).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$182 is a typical night, from 280 dates checked in the coming year.
Weekends cost 8% more than weekdays
A typical night, month by month
Cheapest month: Mar 2027, $159Dearest month: Nov 2026, $237
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$301
- reservation.mirai.com$314
- amimir.com$337
- Booking.com$338
- Agoda$338
- loveholidays.com$338
- expedia.co.uk$338
- Hotels.com$338
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Lambeth North station is 479 m away by road, about 6 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Waterloo Road17 m
- Nearest shop: D & J News3 min walk190 m by road
- Nearest station: Lambeth North6 min walk479 m by road
- Big Ben20 min walk1.5 km by road
- Buckingham Palace2.8 km
- Tower Bridge2.8 km
- The British Museum2.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 19 to 40 m².
- Classic Superior Sky View19 m²Sleeps 22 Twin bed + 1 Queen bedA view, going by the room's name
- Double Room With City View19 m²Sleeps 2A view, going by the room's name
- Classic19 m²Sleeps 21 Double bed + 2 Twin bed
- Classic Superior19 m²Sleeps 22 Twin bed + 1 Queen bed
- Classic Triple Superior25 m²Sleeps 31 Double bed + 1 Sofa bed
- Classic Triple25 m²Sleeps 31 Sofa bed + 1 Sofa bed
The other 3 room types
- Deluxe Double Room25 m²Sleeps 2
- Junior Suite London Eye36 m²Sleeps 31 Queen bed
- Junior Suite Sky View40 m²Sleeps 31 Queen bed + 1 Sofa bedBathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 70% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
12 Google reviewers ticked "Quiet", yet 17 guests complain about noise, and Waterloo Road runs 17 m away.
If quiet at night matters to you
Here, 17 of the 33 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
295 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 856 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 124 older, 105 in other languages, 327 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 169 of its 200 newest Google reviews.
- 23 in every 100 reviews thank a staff member by name.
- 17 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.