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Smart Hyde Park Inn

3-star hostel · City of Westminster, London

Long Weekend score

Mixed

13 serious reports in 298 reviews. See them

Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 25% of London hotels
  • 75% of guest comments are praise
  • 90% of guest photos show no damage
How this score is made
  • Rated higher than 25% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
  • 75% of guest comments are praise. 435 praise, 145 complain. Counts for 30% of the score.
  • 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • From $36 a nightdorm beds for two, before tax
  • 5 min walkto Bayswater station
  • 298 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
Smart Hyde Park InnFrom $36 a night, dorm beds for two
Book now

At a glance

For

  • A station within walking distanceBayswater is 345 m away
  • Location158 praise · 2 complain
  • Staff129 praise · 21 complain
  • Value41 praise · 6 complain

Against

  • Room size29 complain · 3 praise
  • Quiet at night27 complain · 15 praise
  • Beds19 complain · 16 praise
  • Heating and air conditioning33 of 298 guests
  • The lift19 of 298 guests

What guests reported

What guests say

298 reviews from the last 2 years. Most praised: location (158 guests). Weakest: room size, where 29 of the 32 who mention it complain.

Location1582Strength

Been here a couple of times now, its not what I call 5 Star, but it is somewhere to get your head on a night, it is perfectly located with Bayswater on the Circle and District Lines nearby and Queensway on the Central Line...Perfect location to get to Central London and the West End Easy

Google, November 2025, rated 4/5 by this guest

Fantastic location (right next to Hyde Park, close to the tube and bus, but you can also walk to the most important places), very friendly and helpful staff, comfortable room, well-equipped for the price – a very good value for central London.

Google, October 2025, rated 5/5 by this guest

5-minute walk from the subway station, but a bit far from central London.

Google, September 2026, rated 4/5 by this guest
Value416Strength

Great value for money, the location is perfect, and the staff at reception is really kind and always available.

Google, May 2026, rated 5/5 by this guest

A good value for money alternative

Tripadvisor, July 2026, rated 5/5 by this guest

Tiny tiny tiny room, bought last minute (thanks to an issue uncommunicated by hotel trebovir) at a price that makes it outrageously poor value

Booking network, July 2026, rated 5/10 by this guest
Staff12921Strength

Staff were really nice and friendly and the bed space was cozy with a privacy curtain.

Booking network, June 2026, rated 8/10 by this guest

Friendly staff and guests.

Booking network, May 2026, rated 9/10 by this guest

They are not professional they didn’t try nothing, this is why I think I suffered of racial discrimination the persons who was there today is not a good person

Google, December 2025, rated 1/5 by this guest
Breakfast72Mostly good

The rooms and bathroom were very clean!The staff was very friendly and helpful!The breakfast was very much and delicious!Always happy!

Tripadvisor, January 2026, rated 5/5 by this guest

The rooms were clean, location was great and breakfast was perfect.

Tripadvisor, December 2025, rated 3/5 by this guest

Very tiny rooms, not so clean, very basic breakfast.

Booking network, June 2026, rated 6/10 by this guest
Cleanliness6631Mostly good

Clean, no smells, good ventilation, good shower/toilet ratio, amazing location….

Google, June 2026, rated 5/5 by this guest

A gem of a hostel; affordable, clean, comfortable, good WiFi, excellent transport links across London, friendly staff and 24 hr reception.

Booking network, September 2026, rated 9/10 by this guest

However, rooms and facilities can be cramped and cleanliness is inconsistent,so expectations should be modest.

Google, January 2026, rated 5/5 by this guest
Beds1619Split

The bed was very uncomfortable, small and I got a blanket sheet to put it on by myself….

Booking network, September 2026, rated 1/10 by this guest

The bed was too small and if you booking 15 bed dorm it’s so suffocated you will be ill as their is no way for air to come and even width is not much I book this hostel but can’t stretch my legs fully so I slept in a park bench

Google, November 2025, rated 3/5 by this guest

The beds are really thin mats.

Tripadvisor, November 2025, rated 3/5 by this guest
Quiet at night1527Weak spot

The room was too hot for 6 people and has only two fan that didn’t even get thought my bed + people were actually eating in the room and waking you up with your respecting the people in the bedroom

Booking network, August 2026, rated 5/10 by this guest

If one person goes to the bathroom every hour, you’ll be kept awake by the noise until morning.

Booking network, May 2026, rated 1/10 by this guest

room was hot at night without the fan on but the fan was quite noisy.

Booking network, August 2026, rated 7/10 by this guest
Room size329Weak spot

I wouldn’t recommend this place the rooms were very small and I’ve never slept in a bunk bed in my life.

Google, May 2026, rated 2/5 by this guest

Rooms are not spacious, though, but all is good either way.

Google, November 2025, rated 5/5 by this guest

The room was small and very dirty and not very clean

Booking network, May 2026, rated 2/10 by this guest
Room condition08Weak spot

A bit grungey, not a patch on previous experiences in Europe where similar accomodation felt upbeat and trendy - all needs updating.

Google, March 2026, rated 3/5 by this guest

A bit old the room and toilet, but for the price is totally fine!

Booking network, August 2026, rated 9/10 by this guest

And the shower facilities were really outdated.

Google, November 2025, rated 2/5 by this guest

Too few mentions to judge: food and views.

Who stays, and their score out of 10

Solo travellers7.5487 reviews
Friends6.960 reviews
Couples7.655 reviews
Families7.536 reviews
Business trips6.714 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 2,289 Google ratings

5 stars31%
4 stars24%
3 stars17%
2 stars10%
1 star18%

Problems guests raised

Raised most: heating and air conditioning, in 33 of 298 reviews.

Heating and air conditioning33 of 2981 in 9 reviews

Small bathroom, people are coming at random times at night (difficult to sleep), very hot even with aircon on.

Booking network, June 2026, rated 5/10 by this guest

Only the room got really, really warm overnight, which could might affect your sleeping.

Google, May 2026, rated 4/5 by this guest
The lift19 of 2981 in 16 reviews

There are no lifts so was a bit tricky carrying luggage up the stairs.

Booking network, July 2026, rated 9/10 by this guest

No lift, and room on top floor, stairs are hell for a smoker🤣 Probably you guys are trying to push me to quit smoking cigs.

Booking network, July 2026, rated 10/10 by this guest
Insects or pests18 of 2981 in 17 reviews

Bed bugs in two rooms at the same time.

Google, July 2026, rated 1/5 by this guest

It’s so bad , it’s unhygienic , it’s musty, there’s no space and there are literally bet bugs in the beds.

Google, July 2026, rated 1/5 by this guest
Complaints the hotel left unresolved17 of 2981 in 18 reviews

Our food was taken from the fridge, and the staff did nothing about it.

Google, September 2026, rated 1/5 by this guest

Dirty, noisy, staff who say they will help but will not do whats needed for a refund.

Booking network, July 2026, rated 1/10 by this guest
Unexpected charges and refunds13 of 2981 in 23 reviews

You have to pay for bag storage after you check out.

Booking network, September 2026, rated 9/10 by this guest

you need to buy a towel when you arrive.

Booking network, June 2026, rated 8/10 by this guest
Hard for less mobile guests10 of 2981 in 30 reviews

There's no lift, so we should carry our luggages(which is over 25kg) to 3rd floor.

Google, January 2026, rated 3/5 by this guest

No lift, so I had to climb 4 flights of stairs to get to my room and that was not the top floor.

Tripadvisor, August 2026, rated 2/5 by this guest

Serious reports

13 in 298 reviews, most common first. Shown beside the score, never averaged into it.

Bed bugs or bites11 of 298 reviews

I have to throw away all of my clothes because there were bed bugs.

Booking network, August 2026, rated 2/10 by this guest

During my second night I woke up with A LOT of bed bug bites all over my body and I had just arrived in town.

Google, May 2026, rated 1/5 by this guest
Something stolen2 of 298 reviews

We felt insecure and scared because on the first day of our stay, even though we had a magnetic card to enter the hostel and our room, someone entered our room and stole only our suitcase.

Google, September 2026, rated 1/5 by this guest

They allowed pickpocketers to stay without ID they caused a scene and damaged and stole my things.

Google, December 2025, rated 1/5 by this guest
Someone fell illNone found
Harassment or discriminationNone found
A physical hazardNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

6 of the 60 guest photos we checked show damage or dirt (10%).

Guest photos showing damage or dirt6 of 6010%

Of 60 guest photos, 6 show damage or dirt: pests in 3, dirty surfaces in 1, stains in 1 and peeling paint or cracks in 1. Of the hotel's own 40, 0 do.

The hotel says it has no swimming pool, spa, gym or hot tub.

Price, place and rooms

Price

Dorm beds for two start at $36 a night, from 307 dates checked in the coming year.

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked.

  • Booking.com$66
  • hostelworld.com$78
  • Vio.com$168
  • deals.goseek.com$168
  • deals.etrip.net$168
  • Super.com$173
  • stayforlong.co.uk$179
  • deals.dealbase.com$181

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

Bayswater station is 345 m away by road, about 5 minutes on foot. There are 3 bars or clubs within 200 metres.

  1. Nearest shop: Tesco Express2 min walk122 m by road
  2. Nearest main road: Bayswater Road223 m
  3. Nearest station: Bayswater5 min walk345 m by road
  4. Buckingham Palace4.1 km
  5. The British Museum4.7 km
  6. Big Ben5.2 km
  7. Tower Bridge8.9 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m3
Places to eat within a 5 minute walk84

Distances follow the streets, not straight lines.

Rooms

18 room types, from 1 to 2 m².

  • Double Room with private bathroom1 m²Sleeps 2Bathtub
  • Bed in 6-Bed Mixed Dormitory Room (18-45 Years)2 m²Sleeps 1
  • Bed in 4-Bed Mixed Dormitory Room with Private Bathroom (18-45 Years)2 m²Sleeps 1Bathtub
  • Twin Room with Private Bathroom2 m²Sleeps 2Bathtub
  • Bed in 6-Bed Mixed Dormitory Room with Private Bathroom (18-45 Years)2 m²Sleeps 1Bathtub
  • Bed in 15-Bed Mixed Dormitory Room (18-45 Years)2 m²Sleeps 1
The other 12 room types
  • Bunk Bed in Female Dormitory Room (18-45 Years)2 m²Sleeps 1
  • Private 6-Bed Mixed Dormitory Room with Ensuite Bathroom2 m²Sleeps 6Bathtub
  • Private 4-Bed Mixed Dormitory Room with Ensuite Bathroom2 m²Sleeps 4Bathtub
  • Bed in 9-Bed Mixed Dormitory Room with Private Bathroom (18-45 Years)2 m²Sleeps 1Bathtub
  • Bed in 8-Bed Mixed Dormitory Room with Private Bathroom (18-45 Years)2 m²Sleeps 1Bathtub
  • Bed in 15-Bed Mixed Dorm with Private Bathroom (18-45 Years)2 m²Sleeps 1Bathtub
  • Bed in 8-Bed Mixed Dormitory Room (18-45 Years)2 m²Sleeps 1
  • 1 bed in a 16 Bed Mixed Dormitory (Shared Facilities)Not statedSleeps 1
  • Private Twin Dorm (Ensuite)Not statedSleeps 2
  • Economy Double RoomNot statedSleeps 2
  • Private 4 Bed Dorm (shared facilities)Not statedSleeps 4
  • 1 bed in a 12 Bed Mixed Dormitory EnsuiteNot statedSleeps 1

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 7.6 out of 10. 25% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.

Every review site, out of 100

Google663.3 of 5 · 2,289 reviews
Tripadvisor603 of 5 · 1,501 reviews
Booking sites, guests who stayed767.6 of 10 · 7,282 reviews

24 Google reviewers ticked "Quiet", yet 27 guests complain about noise.

Google rates it 66 out of 100 and Booking network rates it 76. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.

More hotels in London

The nearest first, with our score for each.

The Hayden Pub & RoomsCity of Westminster · $233 a typical night97 · StrongThe Caesar HotelCity of Westminster · $208 a typical night92 · StrongPark Avenue Bayswater Inn Hyde ParkCity of Westminster · $130 a typical night74 · GoodDoubleTree by Hilton London - Hyde ParkCity of Westminster · $258 a typical night72 · GoodPhoenix HotelCity of Westminster · $200 a typical night72 · Good

All hotels in London

How we know

298 reviews counted · 100 photos checked · updated 10 October 2026
  • We collected this hotel's 893 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 71 older, 124 in other languages and 400 with a score but no words.
  • The hotel replied to 119 of its 200 newest Google reviews.
  • 5 in every 100 reviews thank a staff member by name.
  • 3 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Smart Hyde Park Inn1 of 5
A bedroom with teal walls, a double bed with a wooden headboard and grey throw, a window looking onto a nearby building, and a pedestal sink at the left edge.
A bedroom with teal walls, a double bed with a wooden headboard and grey throw, a window looking onto a nearby building, and a pedestal sink at the left edge.
A reception area with a wooden front desk, a wall-mounted television, shelves of books and a white fireplace.
A reception area with a wooden front desk, a wall-mounted television, shelves of books and a white fireplace.
The cream stucco facade of the Hyde Park Inn building, with iron balconies, flower boxes, a Big Bus sign and a SMART Hostels sign at street level.
The cream stucco facade of the Hyde Park Inn building, with iron balconies, flower boxes, a Big Bus sign and a SMART Hostels sign at street level.
Looking up at the front of the Hyde Park Inn, showing a blue sign, white Ionic columns and black wrought iron balcony railings.
Looking up at the front of the Hyde Park Inn, showing a blue sign, white Ionic columns and black wrought iron balcony railings.
A white wall-mounted air conditioning unit is fixed to a pale wall above a grey curtain, beside a teal accent wall and a round mirror in a bedroom.
A white wall-mounted air conditioning unit is fixed to a pale wall above a grey curtain, beside a teal accent wall and a round mirror in a bedroom.

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