Smart Hyde Park View
3-star hostel · City of Westminster, London
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 31% of London hotels
- 78% of guest comments are praise
- 85% of guest photos show no damage
How this score is made
- Rated higher than 31% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 78% of guest comments are praise. 517 praise, 150 complain. Counts for 30% of the score.
- 85% of guest photos show no damage. 46 of 54 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- From $40 a nightdorm beds for two, before tax
- 7 min walkto the nearest station
- 300 guest reviewsfrom the last 2 years
- 54 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 544 m away
- Location164 praise · 0 complain
- Staff134 praise · 17 complain
- Cleanliness103 praise · 11 complain
- Value61 praise · 6 complain
Against
- Room size54 complain · 6 praise
- Quiet at night24 complain · 17 praise
- Beds22 complain · 15 praise
- Heating and air conditioning32 of 300 guests
- Room condition10 complain · 4 praise
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (164 guests). Weakest: room size, where 54 of the 60 who mention it complain.
Location1640Strength
The location was in walking distance from everything I wanted to see and visit while I was in London.
Google, July 2026, rated 5/5 by this guest
The location is perfect very close at the tuve and in the area with a lot of shops and restaurants.
Tripadvisor, March 2026, rated 4/5 by this guest
Value616Strength
Very pretty hostel nice communal area and clean rooms, excellent value for money and great location!
Booking network, May 2026, rated 10/10 by this guest
Very good Hostel located with quality and price.
Tripadvisor, February 2026, rated 4/5 by this guest
Nice location and easy transportation
Booking network, February 2026, rated 9/10 by this guest
Cleanliness10311Strength
Clean rooms with bathrooms, even the dorms.
Google, March 2026, rated 5/5 by this guest
Great location, very clean bathroom.
Tripadvisor, June 2026, rated 4/5 by this guest
The bathroom was not cleaned properly and the bed sizes were very small.
Booking network, August 2026, rated 3/10 by this guest
Staff13417Strength
Super friendly staff and very clean .
Google, August 2026, rated 4/5 by this guest
Great location and friendly staff
Booking network, August 2026, rated 8/10 by this guest
The price is good for being low season but I imagine in summer the price tripled, the staff is mostly friendly, but the ladies in charge of breakfast and cleaning are rude and keep only talking to each other in Russian, every time I had to interact with them were rude gestures.
Tripadvisor, January 2026, rated 4/5 by this guest
Breakfast136Mostly good
Clean rooms and good breakfast.
Google, March 2026, rated 4/5 by this guest
We have been on Christmas break, very clean, excellent breakfast, speak Spanish at reception and are lovely.
Tripadvisor, December 2025, rated 5/5 by this guest
HIGHLY RECOMMENDED, CLEAN, COMFORTABLE, QUIET, WELL LOCATED, ADEQUATE SERVICE, BUT I WOULDN'T ASK FOR MORE FROM THE BREAKFAST, WITH FEW ALTERNATIVES TO CHOOSE FROM.
Google, March 2026, rated 5/5 by this guest
Quiet at night1724Split
Also, if possible, I hope guests could be reminded to keep their alarm volumes and morning movements quieter; starting from 6:00 AM, the intermittent noise kept waking me up.
Google, October 2026, rated 4/5 by this guest
Very noisy doors in the corridor and you could hear tap water from other rooms running very loudly.
Tripadvisor, April 2026, rated 3/5 by this guest
The fire alarm went off 4 times in the 4 days we were there.
Tripadvisor, May 2026, rated 3/5 by this guest
Beds1522Split
The one thing I would say is the mattress on the bed wasn't very comfortable!
Booking network, June 2026, rated 8/10 by this guest
Uncomfortable Beds, 4 bedroom spaces way bad than 6 bed.
Booking network, June 2026, rated 1/10 by this guest
The beds could improve your comfort, but inside everything very good experience!
Tripadvisor, March 2026, rated 4/5 by this guest
Room condition410Weak spot
The building is very old, as are the beds.
Google, June 2026, rated 2/5 by this guest
I guess this is because the building is old.
Booking network, May 2026, rated 6/10 by this guest
The beds creak whenever someone moves even slightly—they could really use some maintenance—and the floor also creaks with every step, feeling almost like walking on cork; consequently, the room is quite noisy.
Google, October 2026, rated 3/5 by this guest
Room size654Weak spot
Room rather small and not bright especially since ours was located in the basement.
Tripadvisor, March 2026, rated 3/5 by this guest
Rooms could be more spacious.
Booking network, May 2026, rated 8/10 by this guest
In room for six no place where to sit.
Booking network, January 2026, rated 8/10 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,042 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 32 of 300 reviews.
Heating and air conditioning32 of 3001 in 9 reviews
There is a fan on the wall but no A/C - having said that, it wouldn't be expected at this price point but the room was very very warm.
Booking network, July 2026, rated 7/10 by this guest
It was rather hot with 1 small fan covering only 2 beds, not all 4...
Booking network, July 2026, rated 7/10 by this guest
The lift18 of 3001 in 17 reviews
Lifts didn't work for entire stay which made getting a suitcase up and down stairs difficult
Google, September 2026, rated 4/5 by this guest
Winda byla zepsuta i na 4 pietro ciezko bylo z walizkami
Booking network, August 2026, rated 10/10 by this guest
Problems in the bathroom17 of 3001 in 18 reviews
Jedyny problem to słabe ciśnienie wody w prysznicu, prawdopodobnie przez fakt, że pokój był na ostatnim piętrze
Booking network, June 2026, rated 9/10 by this guest
Water pressure is weak everywhere around the water, and hot water is hard to come out when everyone is using it
Tripadvisor, June 2026, rated 3/5 by this guest
Unexpected charges and refunds11 of 3001 in 27 reviews
It lacks the basic amenities of a hostel, such as a common area where people can socialize and a free luggage storage service (they charge 5 euros per bag).
Google, April 2026, rated 1/5 by this guest
The low price means you pay a premium for everything; luggage storage costs £5.
Google, July 2026, rated 4/5 by this guest
Something broken in the room11 of 3001 in 27 reviews
There was no hairdryer in the bathroom :( the room's lockers didn't lock properly.
Google, May 2026, rated 4/5 by this guest
I know they can’t put in AC due to it being a listed building, but need an alternative to the fans, it doesn’t work.
Booking network, July 2026, rated 6/10 by this guest
A booking not honoured7 of 3001 in 43 reviews
I booked for a 4-bed room but they use a 6-bed room as a 4-bed room leaving the top bunkers empty.
Booking network, July 2026, rated 7/10 by this guest
Cancelled my booking first night , flight got delayed so didn’t get in until morning after and they said cause I don’t check in they cancelled my two night stay , got sorted in the end and they re instated it but they made a big deal over nothing
Booking network, April 2026, rated 4/10 by this guest
Serious reports
2 in 300 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 300 reviews
Because of this, I caught a cold, got sick, had to cancel my countryside tour, and it was a struggle just to survive until my departure.
Google, September 2026, rated 1/5 by this guest
Bed bugs or bites1 of 300 reviews
The six-bed dorms had bedbugs and are so incredibly small that you feel uncomfortable and claustrophobic!
Google, October 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
8 of the 54 guest photos we checked show damage or dirt (15%).
Guest photos showing damage or dirt8 of 5415%
Of 54 guest photos, 8 show damage or dirt: stains in 5, dirty linen in 4, peeling paint or cracks in 1 and broken fittings in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (4), bar (5).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
Dorm beds for two start at $40 a night, from 301 dates checked in the coming year.
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked.
- Booking.com$81
- hostelworld.com$96
- Trip.com$198
- Vio.com$198
- deals.goseek.com$198
- deals.etrip.net$198
- Super.com$289
- Agoda$291
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 544 m away by road, about 7 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Snacks Delight1 min walk14 m by road
- Nearest main road: Bayswater Road131 m
- Nearest station7 min walk544 m by road
- Buckingham Palace3.8 km
- The British Museum4.4 km
- Big Ben4.9 km
- Tower Bridge8.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 12 to 20 m².
- Double Room with Bathroom12 m²Sleeps 2Bathtub
- Twin Room with Bathroom12 m²Sleeps 2Bathtub
- Private 4-Bed Mixed Dormitory Room with Ensuite Bathroom12 m²Sleeps 4Bathtub
- Private 6-Bed Mixed Dormitory Room with Ensuite Bathroom12 m²Sleeps 6Bathtub
- Quadruple Room12 m²Sleeps 44 Twin bedBathtub in its photos
- Superior Double Room12 m²Sleeps 2
The other 4 room types
- Superior Twin Room12 m²Sleeps 2
- Bed in Female Dormitory Room for 6 People with Bathroom (18-45 Years)20 m²Sleeps 1Bathtub
- Bed in Mixed Dormitory Room for 4 People with Bathroom (18-45 Years)20 m²Sleeps 1Bathtub
- Bed in Mixed Dormitory Room for 6 people with Bathroom (18-45 Years)20 m²Sleeps 1Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 31% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
30 Google reviewers ticked "Quiet", yet 24 guests complain about noise.
The hotel says the rooms are spacious. 54 of 300 guests complain about it.
If room size matters to you
Here, 54 of the 60 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
300 reviews counted · 94 photos checked · updated 10 October 2026
- We collected this hotel's 895 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 57 older, 169 in other languages and 369 with a score but no words.
- The hotel replied to 157 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 94 photos: the first 40 of the hotel's own and the 54 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.