The Westbourne Hyde Park Hotel
4-star hotel · City of Westminster, London
Long Weekend score
StrongNo serious reports. in 299 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 89% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 89% of guest comments are praise. 668 praise, 79 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $185 a nighttypical for two, before tax · from $116
- 4 min walkto Lancaster Gate station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceLancaster Gate is 278 m away
- Location216 praise · 1 complain
- Staff191 praise · 3 complain
- Cleanliness106 praise · 7 complain
Against
- Room condition14 complain · 12 praise
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (216 guests). Weakest: room size, where 26 of the 66 who mention it complain.
Location2161Strength
Close proximity to Paddington station- 5 minute walk.
Booking network, July 2026, rated 10/10 by this guest
Beautiful comfortable hotel in an amazing location.
Booking network, September 2026, rated 10/10 by this guest
Staff1913Strength
Front desk folks are extremely friendly and helpful.
Booking network, July 2026, rated 10/10 by this guest
The staff was very friendly and attentive.
Google, May 2026, rated 5/5 by this guest
The person in charge of the reception I think his name is Carlos is uncooperative and his style is not nice
Booking network, June 2026, rated 1/10 by this guest
Cleanliness1067Strength
Room was spacious, clean and modern with Molton Brown toiletries.
Google, June 2026, rated 5/5 by this guest
Very smart, clean and elegant.
Booking network, August 2026, rated 9/10 by this guest
Some of the furniture was stained a d could do with cleaning.
Booking network, August 2026, rated 7/10 by this guest
Quiet at night4210Mostly good
The rooms are quite spacious for London, quiet, perhaps a little worn, but clean and well-equipped.
Google, October 2026, rated 4/5 by this guest
It's in a quiet neighborhood, making it a pleasant place to take a stroll.
Google, September 2026, rated 5/5 by this guest
Room was run down, small bed, drab decor, noisy floor above
Booking network, July 2026, rated 3/10 by this guest
Beds308Mostly good
Loved how spacious the room was (there was even a little kitchen area) and the beds were extremely comfortable.
Booking network, September 2026, rated 10/10 by this guest
room was clean and bed was comfortable, shower pressure was great and the location was beautiful
Booking network, June 2026, rated 8/10 by this guest
The bed could have been a bit better.
Booking network, September 2026, rated 9/10 by this guest
Value3110Mostly good
Great Hotel, great staff, great location, great price…just great!!!
Booking network, July 2026, rated 10/10 by this guest
The hotel is quiet and honestly good, the price is reasonable, they don't require a deposit, and it's very close to Hyde Park.
Google, September 2026, rated 5/5 by this guest
This is very bad for the type of hotel and tha amount paid
Booking network, August 2026, rated 8/10 by this guest
Room size4026Mostly good
Rooms are very nice sized, have air conditioning.
Google, September 2026, rated 5/5 by this guest
Good overall size for London.
Booking network, June 2026, rated 8/10 by this guest
The room was a little small for three people, but that was all.
Google, April 2026, rated 5/5 by this guest
Room condition1214Split
Bathroom was a bit outdated, could use some renovation
Booking network, September 2026, rated 8/10 by this guest
The room felt a little dated, and the décor wasn’t really to our taste, but it didn’t affect our stay.
Booking network, July 2026, rated 8/10 by this guest
The hallway and bedroom looked a bit tired.
Booking network, June 2026, rated 8/10 by this guest
Too few mentions to judge: food, views and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,072 Google ratings
Problems guests raised
Raised most: not as shown or booked, in 10 of 299 reviews.
Not as shown or booked10 of 2991 in 30 reviews
It looked a little bigger on the pictures of the booking platform but that is to be expected in London.
Google, August 2026, rated 5/5 by this guest
The rooms look nothing like the pictures.
Google, August 2026, rated 1/5 by this guest
Something broken in the room9 of 2991 in 33 reviews
Our room was on the ground floor, so we could sometimes hear footsteps from the room above, and occasionally the power outlets for charging didn't work properly.
Google, July 2026, rated 5/5 by this guest
I had a minor issue with the safe – the receptionist appeared almost immediately and resolved it with a smile.
Google, March 2026, rated 5/5 by this guest
Heating and air conditioning8 of 2991 in 37 reviews
The air conditioning was barely working and despite keeping the curtains drawn and lowering the thermostat to its lowest, it hardly cooled the room.
Tripadvisor, August 2026, rated 3/5 by this guest
A booking not honoured5 of 2991 in 60 reviews
We did not get the room we booked through booking.com.
Booking network, July 2026, rated 8/10 by this guest
We got swapped to basement apartment.
Booking network, August 2026, rated 7/10 by this guest
Complaints the hotel left unresolved5 of 2991 in 60 reviews
Asked for a change of room but was told unavailable.
Tripadvisor, September 2026, rated 2/5 by this guest
My room key didn’t work on 3 out of 5 days that made me go up & down the lift and waited outside the room for the fix, but no acknowledgment or any small compensation given, just asked us to basically endure it
Google, September 2026, rated 3/5 by this guest
Problems in the bathroom5 of 2991 in 60 reviews
Shower wasn’t very powerful.
Booking network, July 2026, rated 8/10 by this guest
Bathroom had 4 broken tiles in the shower.
Booking network, August 2026, rated 7/10 by this guest
Serious reports
None found in 299 reviews.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: bar (3).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$185 is a typical night, from 269 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $137Dearest month: Dec 2026, $248
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Lancaster Gate station is 278 m away by road, about 4 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest main road: Westbourne Terrace105 m
- Nearest shop: EuropaFood2 min walk128 m by road
- Nearest station: Lancaster Gate4 min walk278 m by road
- Buckingham Palace3.4 km
- The British Museum4.0 km
- Big Ben4.5 km
- Tower Bridge8.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 18 to 26 m².
- Deluxe Double Studio18 m²Sleeps 2
- Deluxe Twin Studio20 m²Sleeps 2
- Deluxe One-Bedroom Suite22 m²Sleeps 3
- Deluxe One-Bedroom Suite24 m²Sleeps 3
- Deluxe Suite26 m²Sleeps 32 Twin bed + 1 Sofa bed
- Deluxe Suite (Double)26 m²Sleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 14 of the 26 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
299 reviews counted · 97 photos checked · updated 12 October 2026
- We collected this hotel's 888 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 128 older, 151 in other languages and 310 with a score but no words.
- The hotel replied to 2 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 97 photos: the first 37 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.