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Quest Hotel San Denpasar

3-star hotel · Denpasar, Bali

Long Weekend score

Mixed

1 serious report in 244 reviews: something stolen

Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 21% of Bali hotels
  • 83% of guest comments are praise
  • 97% of guest photos show no damage
How this score is made
  • Rated higher than 21% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
  • 83% of guest comments are praise. 412 praise, 86 complain. Counts for 30% of the score.
  • 97% of guest photos show no damage. 34 of 35 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $26 a nighttypical for two, before tax · from $22
  • 37 mto Nearest main road: Jalan Mahendradatta
  • 244 guest reviewsfrom the last 2 years
  • 35 guest photostheirs, not the hotel's
Quest Hotel San Denpasar$26 a typical night
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At a glance

For

  • Staff146 praise · 7 complain
  • Cleanliness75 praise · 13 complain
  • Room size24 praise · 0 complain
  • Value23 praise · 2 complain

Against

  • On a main road: Jalan Mahendradatta37 m from the building
  • Quiet at night12 complain · 9 praise
  • Problems in the bathroomcomplaints falling: 5.2 in 100 a year ago, 3.1 now10 of 244 guests
  • Wi-Fi10 of 244 guests

What guests reported

What guests say

244 reviews from the last 2 years. Most praised: staff (146 guests). Weakest: quiet at night, where 12 of the 21 who mention it complain.

Room size240Strength

Room was hug, restaurant and breakfast were great.

Booking network, January 2026, rated 8/10 by this guest

The room is spacious and very well equipped to stay, the staff are friendly and very kind

Google, September 2026, rated 5/5 by this guest
Staff1467Strength

It was very good and I enoyed and I loved the staff they helped me in every needs

Booking network, November 2025, rated 10/10 by this guest

Room service for dinner and breakfast were great.

Booking network, May 2026, rated 8/10 by this guest

Saya sempat kehilangan barang belanjaan saya yg ternyata dibuang ke tempat sampah, saya berharap lbh berhati2 buat house keepingnya dan staff wanita di resepsionit tdk ramah!

Booking network, January 2026, rated 7/10 by this guest
Value232Strength

really good, worth the price🤍🤍

Google, October 2026, rated 5/5 by this guest

amazing value for money, extremely clean room and very comfortable, the pool looked clean although we only stayed for one night so didn’t use it

Booking network, December 2024, rated 8/10 by this guest

The food variation was a bit boring and i dont think it is really value for money with the price.

Booking network, January 2026, rated 8/10 by this guest
Cleanlinesscomplaints falling: 7.8 in 100 a year ago, 3.1 now7513Strength

The room perfect, very clean etc

Booking network, December 2025, rated 10/10 by this guest

The rooms were clean and well-stocked with bathroom essentials.

Google, September 2026, rated 5/5 by this guest

Toilets can be cleaner and better beds or bed sheets

Booking network, April 2026, rated 8/10 by this guest
Pool174Mostly good

Really good stay, enjoyed breakfast and pool, rooms were cozy

Google, October 2026, rated 5/5 by this guest

Swimming pool was nice for cooling down.

Booking network, May 2026, rated 7/10 by this guest

The pool is too small for the amount of guests.

Booking network, July 2025, rated 5/10 by this guest
Breakfast5517Mostly good

Everyone is friendly, the breakfast was great, I did read some reviews of ppl saying they didnt feel accomodated.

Booking network, June 2026, rated 10/10 by this guest

Delicious breakfast with lots of choices.

Google, September 2026, rated 5/5 by this guest

I booked my stay including breakfast but they had nothing for vegetarians except the fruit salad , specifically nothing for Indians

Booking network, January 2026, rated 7/10 by this guest
Food177Mostly good

The homemade pastries and bakery are sooooo delicious!!👍👍👍👍👍

Google, October 2026, rated 5/5 by this guest

The hotel is clean, the service is good and friendly, the restaurant is clean and the food is delicious.

Google, September 2026, rated 5/5 by this guest

The food very sweet not much suitable for diabetics

Booking network, August 2026, rated 7/10 by this guest
Locationcomplaints falling: 8.7 in 100 a year ago, 4.7 now3516Mostly good

the location good closed the main road, if crowded and trafic jam we can able take small road behind the hotel.

Booking network, December 2025, rated 8/10 by this guest

Also the location closer to every tenant food

Tripadvisor, February 2026, rated 5/5 by this guest

If you want something near the market or central, its not that naar to the markets like on walking distance, well thats nothing we can do about it.

Booking network, January 2026, rated 10/10 by this guest
Beds118Split

Pillows too hard, hot in the hotel no other air conditioned areas, shower not hot, not enough tea bags and creamer and I prefer UHT milk.

Booking network, April 2025, rated 7/10 by this guest

The room and bed was clean and comfortable

Booking network, January 2026, rated 5/10 by this guest

Great shower comphy bed quite

Booking network, February 2026, rated 10/10 by this guest
Quiet at night912Split

Terrible loud banging noise like excavation or construction woke me up early at around 6am in the morning and didn't stop till at least 8am ish.

Booking network, June 2026, rated 8/10 by this guest

Noisy people by pool late into evening

Booking network, June 2026, rated 5/10 by this guest

the noise - lots of kids in the pool in the early AM

Booking network, July 2026, rated 8/10 by this guest

Too few mentions to judge: room condition and views.

Who stays, and their score out of 10

Families8.5260 reviews
Couples8.3174 reviews
Solo travellers8.2112 reviews
Friends8.8103 reviews
Business trips9.610 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 16,118 Google ratings

5 stars88%
4 stars10%
3 stars2%
2 stars0%
1 star0%

Problems guests raised

Raised most: problems in the bathroom, in 10 of 244 reviews.

Problems in the bathroomcomplaints falling: 5.2 in 100 a year ago, 3.1 now10 of 2441 in 24 reviews

Only problem was the shower drain in one of the hotel rooms wouldn’t drain properly, otherwise everything else was excellent.

Booking network, January 2026, rated 8/10 by this guest

No good hot water system & no microwave in the room & no veggi foods or Ind food available there or no available near hotel.

Booking network, January 2026, rated 6/10 by this guest
Wi-Fi10 of 2441 in 24 reviews

Cleanesnes is ok, but the internet 🛜 speed is very bad

Booking network, February 2026, rated 6/10 by this guest

Wifi is horrible in the rooms but the staff working there are awesome

Booking network, February 2026, rated 6/10 by this guest
Something broken in the roomcomplaints falling: 6.1 in 100 a year ago, 0.0 now7 of 2441 in 35 reviews

The hairdryer could use longer than usual, in terms of the usage of it suddenly switched off after overheat, hope it can be better for my next visit :D.

Booking network, February 2025, rated 9/10 by this guest

Exhaust fan kamar mandi mati, kamar mandi bau.

Booking network, December 2024, rated 8/10 by this guest
A booking not honoured4 of 2441 in 61 reviews

We had specifically reserved and confirmed two rooms with a connecting door for our family, but upon arrival, we were given separate, non-connecting rooms.

Booking network, December 2025, rated 5/10 by this guest

This time we got a twin bed although we had requested for a double bed.

Booking network, December 2024, rated 9/10 by this guest
Complaints the hotel left unresolved4 of 2441 in 61 reviews

We did ask for an extra sheet / light blanket and were told that there aren't any extras...

Booking network, July 2026, rated 9/10 by this guest

When i asked for it to be exchanged, he simply put the same old brown stained pillows into another pillow case.

Booking network, February 2025, rated 8/10 by this guest
Mould or damp4 of 2441 in 61 reviews

Mould behind lounge chair.

Booking network, November 2025, rated 5/10 by this guest

The room was a bit outdated, and the bathroom was mouldy.

Booking network, February 2025, rated 8/10 by this guest

Serious reports

1 in 244 reviews, most common first. Shown beside the score, never averaged into it.

Something stolen1 of 244 reviews

One person of the staff stole my raincoat that I left in the first room.

Booking network, June 2026, rated 2/10 by this guest
Someone fell illNone found
Bed bugs or bitesNone found
Harassment or discriminationNone found
A physical hazardNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

1 of the 35 guest photos we checked show damage or dirt (3%).

Guest photos showing damage or dirt1 of 353%

Guests’ photos confirm: swimming pool (5), restaurant (1), bar (1), private balcony (1), event space (1).

The hotel says it has no hot tub.

Price, place and rooms

Price

$26 is a typical night, from 148 dates checked in the coming year.

$26Typical night
$22Cheapest night
$453Dearest night

Weekends cost the same as weekdays

A typical night, month by month

Cheapest month: Nov 2026, $22Dearest month: Jan 2027, $26

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • booking.questhotels.com · the hotel itself$22
  • Agoda$24
  • Trip.com$24
  • tiket.com$24
  • Vio.com$24
  • bluepillow.id$24
  • evendo.com$24
  • deals.etrip.net$24

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

No landmark, beach or station is within a half-hour walk; the closest is Seminyak Beach, 6.2 km away.

  1. Nearest main road: Jalan Mahendradatta37 m
  2. Nearest shop: Surya Pangan2.8 km
  3. Seminyak Beach6.2 km
  4. Kuta Beach8.2 km
  5. Bali airport10.8 km
  6. Uluwatu Temple20.5 km
  7. The Ubud Monkey Forest24.8 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m0
Places to eat within a 5 minute walk10

Distances follow the streets, not straight lines.

Rooms

6 room types, from 26 to 90 m².

  • Superior Double or Twin Room with Pool View26 m²Sleeps 3Balcony in its photosA view, going by the room's name
  • Superior Double or Twin Room28 m²Sleeps 3Balcony
  • Deluxe Double or Twin Room28 m²Sleeps 3
  • Deluxe Double or Twin Room with Pool View28 m²Sleeps 3Balcony in its photosA view, going by the room's name
  • Family Suite75 m²Sleeps 31 Twin bed + 1 Double bedBathtub
  • Executive Suite90 m²Sleeps 52 Queen bedBathtub

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8.2 out of 10. Only 21% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.

Every review site, out of 100

Google964.8 of 5 · 16,118 reviews
Tripadvisor844.2 of 5 · 233 reviews
Booking sites, guests who stayed828.2 of 10 · 1,654 reviews

10 Google reviewers ticked "Quiet", yet 12 guests complain about noise, and Jalan Mahendradatta runs 37 m away.

Google rates it 96 out of 100 and Booking network rates it 82. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.

If quiet at night matters to you

Here, 12 of the 21 guests who mention quiet at night complain. These nearby hotels do better on it.

Kayuma House CangguCanggu · scored 90 out of 100 · $48 a night2512Mostly goodPondok Agung Bed & BreakfastNusa Dua · scored 85 out of 100 · $19 a night437StrengthSwiss-Belinn SeminyakSeminyak · scored 69 out of 100 · $22 a night134Mostly good

More hotels in Bali

The nearest first, with our score for each.

Townhouse Oak Princess KeishaDenpasar · $25 a typical night22 · PoorAralea CoLivingDenpasar · $53 a typical night58 · MixedChoice Stay Hotel DenpasarDenpasar · $42 a typical night53 · Mixedibis Styles Bali DenpasarDenpasar · $23 a typical night42 · Weakb Hotel Bali & SpaDenpasar · $27 a typical night62 · Mixed

All hotels in Bali

How we know

244 reviews counted · 75 photos checked · updated 11 October 2026
  • We collected this hotel's 900 most recent reviews from Google, Tripadvisor and the Booking network. 244 of them describe a stay in the last 2 years and are the ones counted here; the rest were 71 older, 107 in other languages, 477 with a score but no words and 1 about the restaurant rather than a stay.
  • The hotel replied to 176 of its 200 newest Google reviews.
  • 4 in every 100 reviews thank a staff member by name.
  • 5 reviews mention a free upgrade, a cake or a gift.
  • We looked at 75 photos: the first 40 of the hotel's own and the 35 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Quest Hotel San Denpasar1 of 5
A long swimming pool in a hotel courtyard, with purple sun loungers on the wooden deck beside it and a multi-storey building behind.
A long swimming pool in a hotel courtyard, with purple sun loungers on the wooden deck beside it and a multi-storey building behind.
A long lap pool runs between two multi-storey hotel buildings, with purple sun loungers along the left edge and balconies on the right.
A long lap pool runs between two multi-storey hotel buildings, with purple sun loungers along the left edge and balconies on the right.
A curved paved path runs through a lawn past a stone wall, tropical plants and a striped multi-storey building.
A curved paved path runs through a lawn past a stone wall, tropical plants and a striped multi-storey building.
Exterior of the Quest Hotel Denpasar building at dusk, with an illuminated entrance, palm trees, lion statues and a circular fountain in the forecourt.
Exterior of the Quest Hotel Denpasar building at dusk, with an illuminated entrance, palm trees, lion statues and a circular fountain in the forecourt.
A hotel room with two beds with floral patterned headboards, a wall-mounted television, a desk with a chair, and a window looking out onto a neighbouring building.
A hotel room with two beds with floral patterned headboards, a wall-mounted television, a desk with a chair, and a window looking out onto a neighbouring building.

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