The Chillhouse Canggu by BVR Bali Holiday Rentals
3-star hotel · Canggu, Bali
Long Weekend score
Weak3 serious reports in 55 reviews: a physical hazard (3)
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 13% of Bali hotels
- 75% of guest comments are praise
- 72% of guest photos show no damage
How this score is made
- Rated higher than 13% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 75% of guest comments are praise. 60 praise, 20 complain. Counts for 30% of the score.
- 72% of guest photos show no damage. 43 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $18 a nighttypical for two, before tax · from $11
- 3 min walkto Circle K
- 55 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Swimming pool11 guest photos show it
- Quiet at night9 praise · 1 complain
Against
- Guest photos show wear and dirt17 of the 60 photos guests took, and 0 of the hotel's 40
- Unexpected charges and refunds7 of 55 guests
- Complaints the hotel left unresolved4 of 55 guests
- Problems in the bathroom4 of 55 guests
- A booking not honoured3 of 55 guests
What guests reported
What guests say
55 reviews from the last 2 years. Most praised: staff (29 guests). Weakest: cleanliness, where 9 of the 21 who mention it complain.
Quiet at night91Strength
The location is quite nice, set in a calm area but still close enough to the main Canggu spots like cafes, restaurants, and the beach.
Google, September 2025, rated 3/5 by this guest
The place is comfortable and quiet.
Google, November 2024, rated 5/5 by this guest
Staff296Mostly good
The staff were so kind and welcoming which really made my time there memorable.
Booking network, April 2026, rated 10/10 by this guest
Staff very helpfull thank you for having us
Booking network, May 2026, rated 10/10 by this guest
Staffs and everyone there not helpful and just want money money.
Google, October 2025, rated 1/5 by this guest
Location104Mostly good
The prices are very reasonable, and the location is excellent, as it's close to Batu Bolong Beach and nightlife spots.
Google, August 2026, rated 5/5 by this guest
The location is perfect, close to Batu Bolong Beach.
Google, January 2025, rated 5/5 by this guest
Its a bit far from alternative places to eat
Booking network, March 2025, rated 8/10 by this guest
Cleanlinesscomplaints falling: 23.3 in 100 a year ago, 8.0 now129Split
Toilet wasn’t clean at all as well the toilet mirror is useless
Booking network, June 2026, rated 4/10 by this guest
Stained sheets, towels, bugs/insects/geckos all over.
Booking network, November 2024, rated 3/10 by this guest
Cleanliness of linens in the room
Booking network, August 2025, rated 6/10 by this guest
Too few mentions to judge: food, value, pool, room size, room condition, breakfast, views and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 270 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 7 of 55 reviews.
Unexpected charges and refunds7 of 551 in 8 reviews
This property will confirm your booking and after that they will ask you more money talking about peak season and all the excuses.
Google, October 2025, rated 1/5 by this guest
This place is not even that great but they will force you to pay more than the actual price you got when you booked.
Google, October 2025, rated 1/5 by this guest
Complaints the hotel left unresolved4 of 551 in 14 reviews
He couldn't find a solution, so I returned the cans.
Google, December 2024, rated 1/5 by this guest
Problems in the bathroom4 of 551 in 14 reviews
The only downside was No hot water :( but our friend next door had it.
Booking network, April 2025, rated 8/10 by this guest
unstable hot water supply
Booking network, December 2024, rated 3/10 by this guest
Serious reports
3 in 55 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 55 reviews
Got electrocuted on a plug socket.
Booking network, April 2026, rated 1/10 by this guest
dirt falling from ceilings..
Booking network, December 2024, rated 1/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
17 of the 60 guest photos we checked show damage or dirt (28%).
Guest photos showing damage or dirt17 of 6028%
Of 60 guest photos, 17 show damage or dirt: dirty surfaces in 8, stains in 6, dirty linen in 2 and peeling paint or cracks in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (11), restaurant (2), private balcony (3).
The hotel says it has no gym or hot tub.
Price, place and rooms
Price
$18 is a typical night, from 261 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $12Dearest month: Feb 2027, $18
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$12
- bluepillow.id$12
- Priceline$14
- expedia.co.id$15
- Traveloka$16
- Booking.com$17
- hostelworld.com$22
- tiket.com$28
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is Seminyak Beach, 8.0 km away. There are 2 bars or clubs within 200 metres.
- Nearest shop: Circle K3 min walk193 m by road
- Seminyak Beach8.0 km
- Kuta Beach12.8 km
- Bali airport16.8 km
- Uluwatu Temple22.0 km
- The Ubud Monkey Forest25.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 20 to 35 m².
- Single Room20 m²Sleeps 1
- Deluxe Double or Twin Room25 m²Sleeps 3Balcony
- Villa with Private Pool28 m²Sleeps 61 Queen bed + 1 Queen bed + 1 Sofa bed + 1 Queen bedBalcony
- Family Room with Terrace35 m²Sleeps 62 Twin bed + 1 Double bedBalcony
- Deluxe Double Room with Balcony35 m²Sleeps 3Balcony
- Double Room with Garden View35 m²Sleeps 3BalconyA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.9 out of 10. Only 13% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
Tripadvisor rates it 92 out of 100 and Booking network rates it 79. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If cleanliness matters to you
Here, 9 of the 21 guests who mention cleanliness complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
55 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 586 most recent reviews from Google, Tripadvisor and the Booking network. 55 of them describe a stay in the last 2 years and are the ones counted here; the rest were 326 older, 16 in other languages, 188 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 137 of its 200 newest Google reviews.
- 2 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.