137 Pillars Suites & Residences Bangkok
5-star hotel · Phrom Phong, Bangkok
Long Weekend score
Strong1 serious report in 219 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of Bangkok hotels
- 93% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 95% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 93% of guest comments are praise. 585 praise, 46 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $187 a nighttypical for two, before tax · from $105
- 2 min walkto 7-Eleven
- 219 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff176 praise · 11 complain
- Pool68 praise · 3 complain
- Views61 praise · 0 complain
- Breakfast53 praise · 2 complain
- Food53 praise · 4 complain
Against
- Room condition is the weakest point5 of the 14 guests who mention it complain
- Most common complaint: complaints the hotel left unresolvedRaised by 2.3% of guests
What guests reported
What guests say
219 reviews from the last 2 years. Most praised: staff (176 guests). Weakest: room condition, where 5 of the 14 who mention it complain.
Views610Strength
We had a suite with a breathtaking view.
Google, December 2025, rated 5/5 by this guest
The views are amazing and the nightly sunset HH is lovely.
Tripadvisor, April 2026, rated 5/5 by this guest
Room size420Strength
We stayed in a two bedroom suite and there was plenty of room for our family of 5.
Tripadvisor, April 2026, rated 5/5 by this guest
Superb hotel with excellent service, spacious and superbly equipped rooms including balconies and beautiful views.
Google, March 2026, rated 5/5 by this guest
Quiet at night300Strength
Quiet area, nice staff and facilities.
Google, November 2025, rated 5/5 by this guest
This hotel is generally quiet and upscale, with spacious and comfortable rooms.
Google, March 2026, rated 5/5 by this guest
Pool683Strength
With infinity pools and sky bar.
Tripadvisor, July 2026, rated 5/5 by this guest
The swimming pool on the 27th floor is great and they even provide sunscreen.
Google, March 2026, rated 5/5 by this guest
As always, wonderful view from the pool but it was impossible to swim there because of the temperature- very cold water.
Google, January 2026, rated 5/5 by this guest
Breakfast532Strength
Food was also outstanding, both at breakfast and in the Nimitr Restaurant.
Tripadvisor, September 2026, rated 5/5 by this guest
Breakfast was incredible and again, the staff there were always so nice.
Google, September 2026, rated 5/5 by this guest
Staff17611Strength
The staffs were really really great.
Tripadvisor, October 2026, rated 5/5 by this guest
Wonderful, warm welcome by the staff.
Google, March 2026, rated 5/5 by this guest
The staff is kind but when any of these problems arises they were not understanding and would delay in time to assist.
Google, March 2026, rated 2/5 by this guest
Food534Strength
The service was outstanding, and the food was of the highest quality.
Tripadvisor, September 2026, rated 5/5 by this guest
The decor and architecture are beautiful and well-coordinated, the color scheme is great, the staff provides excellent service, the food is delicious, and the cocktails are unlimited!
Tripadvisor, April 2026, rated 5/5 by this guest
Cleanliness436Strength
The team was very friendly and helpful throughout, everything was very clean and the breakfast with its ordering options was incredibly good.
Tripadvisor, April 2026, rated 5/5 by this guest
Rooms spotless and furnished with extreme taste and very spacious.
Tripadvisor, April 2026, rated 5/5 by this guest
Besides that, the location is really bad and the bathroom isn't as hygienic as it should be.
Google, January 2026, rated 1/5 by this guest
Location307Mostly good
Location, bars, restaurants, rooms, etc.
Tripadvisor, May 2026, rated 5/5 by this guest
The staff was spectacularly helpful and the location near the EM District was ideal.
Tripadvisor, August 2026, rated 5/5 by this guest
The various restaurants are also very nice, but the hotel is a bit far from the main areas where you want to stroll around Bangkok.
Google, January 2026, rated 5/5 by this guest
Beds103Mostly good
The suite was very quiet with high-quality beds for excellent sleep.
Tripadvisor, August 2026, rated 5/5 by this guest
The beds were comfortable, blackout curtains great, A/C worked to my polar bear liking, clean and comfortable bathroom, etc.
Google, January 2026, rated 5/5 by this guest
It's so hard, it's impossible to sleep on.
Google, July 2026, rated 1/5 by this guest
Value105Mostly good
Staying at 131 Hotel Bangkok was really top – huge room, super clean and hard to beat for the price.
Tripadvisor, May 2026, rated 5/5 by this guest
The suites are really worth while and from the moment we walked into the hotel, your customer service was 10/10.
Google, January 2026, rated 5/5 by this guest
Room condition95Mostly good
The rooms are new and comfortable, the restaurant serves delicious food, and the decor is very fine dining.
Google, September 2026, rated 5/5 by this guest
Room was spacious, immaculate, modern and the views were gorgeous.
Tripadvisor, April 2026, rated 5/5 by this guest
There was enough space and the room layout was fine, but the suite was a bit worn.
Google, May 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,689 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 5 of 219 reviews.
Complaints the hotel left unresolved5 of 2191 in 44 reviews
The hotel has been informed and refuses to update the listing.
Google, February 2026, rated 1/5 by this guest
No compensation was given - my words were probably not taken seriously
Google, April 2026, rated 2/5 by this guest
Serious reports
1 in 219 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 219 reviews
Inside was exposed wires and the base of the panel was dangerously close to the water level.
Google, November 2025, rated 4/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), restaurant (7), bar (1), bathtub (1), private balcony (1).
Price, place and rooms
Price
$187 is a typical night, from 302 dates checked in the coming year.
Weekends cost 6% more than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $144Dearest month: Feb 2027, $208
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$153
- tripening.com$187
- Hotels.com$231
- skyscanner.net$231
- qantas.com$231
- Priceline$345
- Trip.com$358
- hotel.globehunters.com$377
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is Khao San Road, 10.1 km away. There are 4 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven2 min walk145 m by road
- Khao San Road10.1 km
- Chatuchak Market10.8 km
- Wat Arun11.3 km
- The Grand Palace11.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types, from 64 to 115 m².
- Sukhothai Suites64 m²Sleeps 31 Double bedBathtubBalcony
- Ayutthaya Suites85 m²Sleeps 31 Double bedBathtubBalcony
- Thonburi Suites100 m²Sleeps 31 Double bedBathtubBalcony
- Rattanakosin Suites115 m²Sleeps 51 King bed + 2 Twin bedBathtubBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in Bangkok
The nearest first, with our score for each.
How we know
219 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 375 most recent reviews from Google, Tripadvisor and the Booking network. 219 of them describe a stay in the last 2 years and are the ones counted here; the rest were 48 older, 10 in other languages, 80 with a score but no words and 18 about the restaurant rather than a stay.
- The hotel replied to 115 of its 200 newest Google reviews.
- 31 in every 100 reviews thank a staff member by name.
- 22 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.