Hilton Sukhumvit Bangkok
5-star hotel · Phrom Phong, Bangkok
Long Weekend score
Strong3 serious reports in 277 reviews: someone fell ill (3)
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 77% of Bangkok hotels
- 90% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 77% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 90% of guest comments are praise. 604 praise, 69 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- 4 min walkto the nearest station
- 277 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 294 m away
- Swimming pool11 guest photos show it
- Staff190 praise · 12 complain
- Location126 praise · 1 complain
- Cleanliness65 praise · 8 complain
What guests reported
What guests say
277 reviews from the last 2 years. Most praised: staff (190 guests). Weakest: room condition, where 9 of the 20 who mention it complain.
Location1261Strength
This place is very conveniently located, close to the MRT station and Terminal Central 21.
Google, February 2026, rated 4/5 by this guest
Luxury Hotel in the City Centre, BTS and 7/11 around the corner, walking distance to Nightlife Area (Nana), great service, rooftop swimming pool, 30 min from Hilton Suvarnabhumi for easy airport access, recommended !!
Google, July 2026, rated 5/5 by this guest
Room size281Strength
Our room was very large with plenty of room to spread out.
Google, July 2026, rated 5/5 by this guest
Executive floor rooms were large and tastefully decorated.
Google, March 2026, rated 5/5 by this guest
Staff19012Strength
Very varied breakfast, great service, they had a solution for every problem we had.
Google, March 2026, rated 5/5 by this guest
Outstanding service - shout out to Top and Meily Yeen at breakfast, and to Oh at the Executive Lounge.
Tripadvisor, August 2026, rated 5/5 by this guest
Attitude of staff terrible.
Booking network, June 2026, rated 3/10 by this guest
Views182Strength
The view was beautiful both day and night.
Tripadvisor, June 2026, rated 5/5 by this guest
Rooftop pool provides great relaxation with view of city.
Google, March 2026, rated 5/5 by this guest
The only downside is that the view from our room was slightly affected by a derelict, somewhat messy lot next to the building, which takes away a bit from the otherwise nice city view.
Google, February 2026, rated 4/5 by this guest
Quiet at night91Strength
Quiet comfort in Sukhumvit
Tripadvisor, May 2026, rated 5/5 by this guest
The room is quite spacious, quiet and no noise, the bed linen is also very clean and clean, so that you can sleep peacefully.
Tripadvisor, August 2026, rated 5/5 by this guest
Cleanliness658Strength
The room wasn't particularly large, but it was clean and tidy, making for a comfortable stay.
Google, March 2026, rated 5/5 by this guest
Room was clean and a/c is perfect.
Tripadvisor, August 2026, rated 4/5 by this guest
The hotel rooms are quite old, with an unpleasant smell and poor cleanliness.
Google, July 2026, rated 1/5 by this guest
Food326Mostly good
I was very satisfied with the atmosphere, the food, and the service!
Tripadvisor, September 2026, rated 5/5 by this guest
The food was immaculate but would like some more vegan options.
Google, July 2026, rated 5/5 by this guest
In general it was good stay
Booking network, May 2025, rated 7/10 by this guest
Breakfastcomplaints falling: 11.5 in 100 a year ago, 4.0 now7415Mostly good
The ambience, staff hospitality and the breakfast …
Tripadvisor, May 2026, rated 5/5 by this guest
Lovely breakfast and lovely team!
Tripadvisor, April 2026, rated 5/5 by this guest
Average breakfast with cold coffee from the machine , incomplete dishes specially in Indian section, stale bakery
Booking network, December 2025, rated 7/10 by this guest
Beds174Mostly good
Rooms very good bedvery comfortabke
Google, August 2026, rated 4/5 by this guest
Well laid out rooms, comfy bed and friendly staff
Booking network, June 2026, rated 8/10 by this guest
On another note, the beds are complete concrete, would’ve been comfier sleeping on the floor.
Tripadvisor, July 2026, rated 1/5 by this guest
Pool277Mostly good
The Staff, Breakfast, Gym, Pool.
Booking network, January 2026, rated 10/10 by this guest
The pool and gym are great
Booking network, March 2026, rated 10/10 by this guest
The only thing - pool is small, imho
Booking network, December 2024, rated 9/10 by this guest
Value73Mostly good
Well managed property at a good price in a good location
Booking network, September 2026, rated 9/10 by this guest
For a Hilton hotel, the price is reasonable and affordable, with breakfast costing approximately 470 baht per person and offering a good selection.
Google, August 2026, rated 5/5 by this guest
Room condition119Split
the interior could be more modern, also the rooftop bar could also do with some modernisation.
Google, February 2026, rated 5/5 by this guest
However find the food to be below average, rooms are also quite boring and old.
Google, April 2026, rated 2/5 by this guest
Cushions looks old and dirty.
Booking network, January 2025, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,908 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 6 of 277 reviews.
Problems in the bathroom6 of 2771 in 46 reviews
The sink had a little bit odour if I used the water.
Booking network, July 2026, rated 10/10 by this guest
The swimming pool, rooms and location
Booking network, July 2026, rated 10/10 by this guest
A slow check-in4 of 2771 in 69 reviews
As for late check-out, forget the Hilton chain, they are terrible in this regard.
Google, July 2026, rated 4/5 by this guest
Check in time was horrible, half of us got our rooms, that other half didn't get their rooms till 4pm
Booking network, July 2025, rated 6/10 by this guest
Serious reports
3 in 277 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill3 of 277 reviews
ok except cake not totally fresh and then I was sick for 2 days
Booking network, November 2025, rated 8/10 by this guest
So cold that in the end we got sick
Booking network, January 2025, rated 9/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: swimming pool (11), gym (2), restaurant (10), bar (2), bathtub (2).
The hotel says it has no spa or hot tub.
Price, place and rooms
Nearby
The nearest station is 294 m away by road, about 4 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven2 min walk148 m by road
- Nearest main road: Sukhumvit Road203 m
- Nearest station4 min walk294 m by road
- Khao San Road9.5 km
- Wat Arun10.6 km
- Chatuchak Market10.8 km
- The Grand Palace11.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
18 room types, from 37 to 137 m².
- Deluxe King Room37 m²Sleeps 3Bathtub
- Deluxe Twin Room37 m²Sleeps 3Bathtub
- Premium Execuitve Twin Room37 m²Sleeps 3
- Premium Execuitve King Room37 m²Sleeps 3Bathtub in its photos
- Premium Deluxe King Room37 m²Sleeps 3
- Premium Deluxe Twin Room37 m²Sleeps 3
The other 12 room types
- Deluxe King Room - Mobility Accessible37 m²Sleeps 3
- Hilton, Executive Room, Club Lounge Access37 m²Sleeps 32 Twin bedBathtub
- Executive King Room37 m²Sleeps 3Bathtub
- Executive Twin Room37 m²Sleeps 3Bathtub
- Junior Suite54 m²Sleeps 31 super-king bedBathtub
- Junior Twin Suite54 m²Sleeps 3Bathtub
- Hilton, Junior Suite, 2 Twin Beds, Club Lounge Access54 m²Sleeps 3Bathtub
- Hilton, Junior Suite, 1 King Bed, Club Lounge Access54 m²Sleeps 3Bathtub
- Family Room74 m²Sleeps 62 Twin bed + 1 super-king bed
- Executive King Suite77 m²Sleeps 3Bathtub
- Hilton, Suite, Club Lounge Access77 m²Sleeps 32 Double bedBathtub
- Hilton, Presidential Suite137 m²Sleeps 31 King bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 77% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 9 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
277 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 721 most recent reviews from Google, Tripadvisor and the Booking network. 277 of them describe a stay in the last 2 years and are the ones counted here; the rest were 91 older, 34 in other languages, 300 with a score but no words and 19 about the restaurant rather than a stay.
- The hotel replied to 197 of its 200 newest Google reviews.
- 28 in every 100 reviews thank a staff member by name.
- 25 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.