Mercure Bangkok Sukhumvit 24
4-star hotel · Phrom Phong, Bangkok
Long Weekend score
Strong1 serious report in 229 reviews: harassment or discrimination
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 69% of Bangkok hotels
- 95% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 69% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 95% of guest comments are praise. 476 praise, 27 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $117 a nighttypical for two, before tax · from $93
- 4 min walkto the nearest station
- 229 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 271 m away
- Staff150 praise · 2 complain
- Location113 praise · 1 complain
- Cleanliness78 praise · 1 complain
- Views24 praise · 0 complain
Against
- Quiet at night9 complain · 8 praise
What guests reported
What guests say
229 reviews from the last 2 years. Most praised: staff (150 guests). Weakest: quiet at night, where 9 of the 17 who mention it complain.
Views240Strength
I love the rooftop pool, overseeing the city.
Google, September 2026, rated 5/5 by this guest
The rooms were very clean and offered great views.
Google, February 2026, rated 5/5 by this guest
Pool160Strength
It was clean and well-managed, and the pool facilities were nice.
Google, February 2026, rated 5/5 by this guest
The location, space, and swimming pool are all excellent.
Google, August 2026, rated 5/5 by this guest
Beds130Strength
Nice, clean rooms, comfortable bed, city view.
Google, January 2026, rated 5/5 by this guest
Great hotel with big comfy beds and nice showers.
Google, September 2026, rated 5/5 by this guest
Staff1502Strength
Amazing location, great room and excellent service.
Google, December 2025, rated 5/5 by this guest
The staff were friendly and helpful, and we really enjoyed our stay.
Tripadvisor, September 2026, rated 5/5 by this guest
The bed is very comfortable, and overall it's quite comfortable, but unfortunately, the service is really poor.
Google, August 2026, rated 3/5 by this guest
Location1131Strength
A great hotel in a fantastic location.
Google, December 2025, rated 4/5 by this guest
The location is unbeatable, just 100 meters from the BTS station Phrom Phong.
Google, September 2026, rated 5/5 by this guest
Cleanliness781Strength
The location was great, the staff were very friendly, and the room cleaning by a housekeeper named Mile was excellent.
Google, July 2026, rated 5/5 by this guest
What truly impressed us was the housekeeping，Kea H K，folded our towels into adorable little elephants!
Tripadvisor, July 2026, rated 5/5 by this guest
Food131Strength
The food was delicious as well!
Google, September 2026, rated 5/5 by this guest
Food at hotel is amazing.
Google, April 2026, rated 5/5 by this guest
Additionally, the food menu outside of the breakfast service could be significantly better.
Google, November 2025, rated 4/5 by this guest
Room size182Strength
Rooms were spacious and clean.
Google, September 2026, rated 5/5 by this guest
The rooms are large, very clean, and very well-equipped.
Google, March 2026, rated 5/5 by this guest
The rooms are a bit cramped.
Google, April 2026, rated 4/5 by this guest
Breakfastcomplaints falling: 8.0 in 100 a year ago, 2.9 now348Mostly good
We had an excellent breakfast varied and hearty.
Tripadvisor, August 2026, rated 5/5 by this guest
The breakfast buffet was tasty with different options daily.
Google, January 2026, rated 5/5 by this guest
The breakfast is very poor.
Google, September 2026, rated 2/5 by this guest
Value93Mostly good
value for money and near bts
Tripadvisor, June 2026, rated 5/5 by this guest
With the above, it is really value for your money.
Tripadvisor, September 2026, rated 5/5 by this guest
Quiet at night89Split
However, soundproofing can be improved because I could hear people shutting the room door clearly.
Google, March 2026, rated 4/5 by this guest
It's past midnight, and I can hear the crazy woman next door on the phone.
Google, March 2026, rated 4/5 by this guest
A great stay, but the soundproofing was really terrible!
Google, August 2026, rated 5/5 by this guest
Too few mentions to judge: room condition.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,360 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 6 of 229 reviews.
Problems in the bathroomcomplaints falling: 4.0 in 100 a year ago, 2.5 now6 of 2291 in 38 reviews
The sink drains water very slowly.
Tripadvisor, June 2026, rated 4/5 by this guest
Rooms were okay-ish but toilet had a strong ammonia smell.
Google, June 2026, rated 3/5 by this guest
The lift4 of 2291 in 57 reviews
The hotel has fewer elevators so there is a waiting time there as well.
Google, February 2026, rated 4/5 by this guest
I did notice some slowness on the elevator this time.
Booking network, July 2025, rated 8/10 by this guest
Wi-Fi3 of 2291 in 76 reviews
The internet connection was a bit weak on my side, which was a minor issue.
Booking network, December 2024, rated 8/10 by this guest
Serious reports
1 in 229 reviews, most common first. Shown beside the score, never averaged into it.
Harassment or discrimination1 of 229 reviews
When we checked in, the front desk staff wouldn't even look at us, but when a white person checked out, they immediately greeted us with a smile.
Google, February 2026, rated 5/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: swimming pool (2), gym (1), restaurant (15), bar (2).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$117 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Apr 2027, $101Dearest month: Feb 2027, $134
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- airasia.com$148
- Priceline$150
- tiket.com$151
- Agoda$152
- Trip.com$152
- Booking.com$152
- expedia.co.th$152
- Hotels.com$152
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 271 m away by road, about 4 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven1 min walk23 m by road
- Nearest main road: Sukhumvit Road139 m
- Nearest station4 min walk271 m by road
- Khao San Road9.5 km
- Wat Arun10.7 km
- Chatuchak Market10.8 km
- The Grand Palace11.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 26 to 45 m².
- Deluxe Room, 2 Twin Beds, City View26 m²A view, going by the room's name
- Superior Room, 1 King Bed, City View26 m²A view, going by the room's name
- Superior Room, 2 Twin Beds26 m²
- Deluxe Room, City View26 m²1 King bedA view, going by the room's name
- Deluxe Suite, 1 King Bed, City View45 m²A view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 69% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 94 out of 100 and Booking network rates it 88. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If quiet at night matters to you
Here, 9 of the 17 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
229 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 416 most recent reviews from Google, Tripadvisor and the Booking network. 229 of them describe a stay in the last 2 years and are the ones counted here; the rest were 67 older, 6 in other languages, 104 with a score but no words and 10 about the restaurant rather than a stay.
- The hotel replied to 26 of its 200 newest Google reviews.
- 31 in every 100 reviews thank a staff member by name.
- 44 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.