iSanook Bangkok
4-star hotel · Bang Rak, Bangkok
Long Weekend score
Strong1 serious report in 231 reviews: harassment or discrimination
- 87% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- 87% of guest comments are praise. 482 praise, 69 complain. Counts for 60% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $43 a nighttypical for two, before tax · from $30
- 14 min walkto the nearest station
- 231 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Private balcony9 guest photos show it
- Staff135 praise · 15 complain
- Cleanliness82 praise · 9 complain
- Value42 praise · 3 complain
- Room size39 praise · 3 complain
Against
- Unexpected charges and refunds17 of 231 guests
- You need a taxi or scooter to get aroundcomplaints rising: 1.7 in 100 a year ago, 7.0 now10 of 231 guests
What guests reported
What guests say
231 reviews from the last 2 years. Most praised: staff (135 guests). Weakest: room condition, where 8 of the 21 who mention it complain.
Value423Strength
This hotel offers excellent value for money.
Google, August 2026, rated 5/5 by this guest
But overall it's worth the price.
Google, December 2025, rated 4/5 by this guest
Room size393Strength
The room is clean, spacious, and conveniently located near amenities such as shopping malls, numerous restaurants, Sam Yan MRT station, Wat Hua Lamphong, educational institutions, and many restaurants along Banthat Thong Road.
Google, July 2026, rated 5/5 by this guest
The room was spacious with a helpful workspace, and the pool was perfect for relaxing.
Google, May 2026, rated 5/5 by this guest
The room I had with one queen bed is tiny but will be enough for max 2 people.
Google, August 2026, rated 3/5 by this guest
Beds131Strength
The bed was very comfy and the room was good size.
Google, October 2025, rated 5/5 by this guest
The beds were comfy and we slept well.
Google, December 2025, rated 4/5 by this guest
Staffcomplaints rising: 0.9 in 100 a year ago, 12.2 now13515Strength
Staff were very friendly and helpful, in particular Lyon and Lucky.
Google, March 2026, rated 5/5 by this guest
The staff is warm, friendly, and welcoming.
Tripadvisor, July 2026, rated 5/5 by this guest
They didn't really help with wiping or sorting appliances.
Google, January 2026, rated 3/5 by this guest
Cleanliness829Strength
Everything is always very clean.
Google, January 2026, rated 5/5 by this guest
Both of our rooms were clean.
Google, August 2026, rated 4/5 by this guest
The hotel was dirty, noisy, and absolutely nothing like the photos.
Google, December 2025, rated 1/5 by this guest
Quiet at night253Strength
The hotel is clean and tidy, and has a gym, pool and many small green oases where you can stay completely undisturbed.
Google, November 2025, rated 5/5 by this guest
Pretty decent hotel for the price, best part is that it's actually in a quieter and more local but sweet neighborhood.
Google, April 2026, rated 5/5 by this guest
Fridge slightly noisy at night and might bother some people.
Google, December 2025, rated 5/5 by this guest
Pool345Strength
The swimming pool is a great bonus.
Google, May 2026, rated 4/5 by this guest
Great friendly service at this hotel and a nice pool area to chill in.
Google, March 2026, rated 5/5 by this guest
The pool was cold and small, but fine
Booking network, January 2025, rated 8/10 by this guest
Food193Strength
The food in the restaurant and the cafe was also really good!
Google, March 2026, rated 5/5 by this guest
The food at lunch was so tasty and there was a nice variety.
Google, January 2026, rated 5/5 by this guest
Views112Mostly good
The rooftop terrace has a jacuzzi and offers a view of the Bangkok skyline.
Google, September 2026, rated 5/5 by this guest
Besides the clean and spacious rooms, we were particularly impressed by the fantastic rooftop terrace with its stunning view.
Google, May 2026, rated 5/5 by this guest
There's absolutely no view.
Google, July 2026, rated 5/5 by this guest
Locationcomplaints rising: 2.6 in 100 a year ago, 7.8 now5612Mostly good
A convenient location near the metro station, though within a short walk.
Google, March 2026, rated 5/5 by this guest
The location is great, there is food within walking distance in all directions and public transit is also a short walk away.
Google, August 2026, rated 5/5 by this guest
The hotel is somewhat hidden on a narrow street, difficult for taxis to access, in an uninteresting neighborhood, and far from tourist attractions on foot.
Google, December 2025, rated 3/5 by this guest
Breakfast135Mostly good
The breakfast was also very good, with a nice variety of choices and a very friendly staff to start the day in the best way.
Tripadvisor, January 2026, rated 5/5 by this guest
The staff was friendly and the breakfast was amazing.
Booking network, December 2024, rated 10/10 by this guest
Breakfast was quite expensive, around 300 baht per person, with a very limited and unappealing menu.
Google, July 2025, rated 2/5 by this guest
Room conditioncomplaints rising: 1.7 in 100 a year ago, 5.2 now138Mostly good
Everything is is new and in good condition.
Google, March 2026, rated 5/5 by this guest
Basic amenities were included, room was spacious and modern.
Tripadvisor, June 2026, rated 4/5 by this guest
Overall, the complex and the rooms were very run-down.
Google, March 2026, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,003 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 17 of 231 reviews.
Unexpected charges and refunds17 of 2311 in 14 reviews
I give three stars for not returning the deposit immediately.
Google, March 2026, rated 3/5 by this guest
I'm still waiting for my deposit back.
Google, November 2025, rated 1/5 by this guest
You need a taxi or scooter to get aroundcomplaints rising: 1.7 in 100 a year ago, 7.0 now10 of 2311 in 23 reviews
A Grab bike taxi is a quick way to get to various attractions.
Google, July 2026, rated 5/5 by this guest
The location of the hotel is a little off and there is not a lot very close, but if you don't mind a 15-20 Minute walk or calling a TukTuk or Grab/Bolt, I can highly recommend it!
Google, July 2025, rated 5/5 by this guest
A booking not honouredcomplaints rising: 0.9 in 100 a year ago, 5.2 now7 of 2311 in 33 reviews
Because of that, I had to move to another one.
Google, November 2025, rated 2/5 by this guest
I had to change rooms twice in 5 nights, it's a shame!
Tripadvisor, May 2026, rated 3/5 by this guest
Complaints the hotel left unresolved7 of 2311 in 33 reviews
Details of the female guest at the Isanook Hotel being assaulted, yet the hotel ignored the incident when reported, and refused to call the police when the guest requested it.
Google, June 2026, rated 1/5 by this guest
He ignored me and didn't bother to ask a second time.
Google, May 2026, rated 4/5 by this guest
Heating and air conditioning7 of 2311 in 33 reviews
Based on my overall experience staying here, the rooms are good and clean, but the air conditioning isn't very cold and ice tends to fly out at night.
Google, October 2025, rated 3/5 by this guest
Something broken in the room7 of 2311 in 33 reviews
The TV didn't work, and the breakfast leaves much to be desired.
Google, January 2026, rated 3/5 by this guest
Was locked out of room automatically before checkout time.
Booking network, December 2024, rated 6/10 by this guest
Serious reports
1 in 231 reviews, most common first. Shown beside the score, never averaged into it.
Harassment or discrimination1 of 231 reviews
Faced so much condensation and racism from the staff.
Google, March 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (3), restaurant (4), private balcony (9).
Price, place and rooms
Price
$43 is a typical night, from 277 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $33Dearest month: Apr 2027, $59
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$33
- th.bluepillow.com$33
- Vio.com$35
- Booking.com$36
- kayak.co.th$37
- hotelscombined.co.th$37
- hutchgo.com$39
- Priceline$44
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 1.0 km away by road, about 14 minutes on foot.
- Nearest shop: Mui's convenience store2 min walk175 m by road
- Nearest main road: Rama IV Road313 m
- Nearest station14 min walk1.0 km by road
- Wat Arun4.4 km
- Khao San Road5.1 km
- The Grand Palace5.2 km
- Chatuchak Market9.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 20 to 67 m².
- Basement Studio Room20 m²Sleeps 22 Twin bed
- ECO Studio Room25 m²Sleeps 22 Twin bedBalcony
- iSanook Studio Room32 m²Sleeps 32 Twin bedBalcony
- Studio for 434 m²Sleeps 41 King bed + 1 Bunk bedBalcony
- iSanook Suite Room34 m²Sleeps 21 Double bedBalcony
- iSanook Suite Deluxe Room45 m²Sleeps 21 Double bedBalcony
The other 1 room types
- iSanook Family Suite Deluxe Room67 m²Sleeps 41 King bed + 2 Twin bedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
The hotel says it is central. 12 of 231 guests complain about it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
231 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 441 most recent reviews from Google, Tripadvisor and the Booking network. 231 of them describe a stay in the last 2 years and are the ones counted here; the rest were 81 older, 34 in other languages, 93 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 40 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.