Kokotel Bangkok Surawong
3-star hotel · Bang Rak, Bangkok
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 59% of Bangkok hotels
- 75% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 59% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 75% of guest comments are praise. 441 praise, 149 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $66 a nighttypical for two, before tax · from $43
- 11 min walkto the nearest station
- 273 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff136 praise · 9 complain
- Location95 praise · 4 complain
- Food14 praise · 2 complain
Against
- Room size33 complain · 15 praise
- Quiet at nightcomplaints falling: 10.4 in 100 a year ago, 5.1 now21 complain · 9 praise
- Room conditioncomplaints rising: 5.9 in 100 a year ago, 9.4 now21 complain · 6 praise
- Parking13 of 273 guests
- Views6 complain · 4 praise
What guests reported
What guests say
273 reviews from the last 2 years. Most praised: staff (136 guests). Weakest: room size, where 33 of the 48 who mention it complain.
Location954Strength
It's close to my workplace, which is convenient when I can't go home ^^ And importantly, there are things to do to relieve stress.
Google, June 2026, rated 3/5 by this guest
The location was near the place I went to visit, and I personally think the room was the best I could get for the price I paid.
Booking network, September 2026, rated 9/10 by this guest
The only downside is that the location is a bit far from the BTS and MRT.
Google, July 2026, rated 5/5 by this guest
Staffcomplaints rising: 2.2 in 100 a year ago, 4.3 now1369Strength
Very friendly and accommodating staff.
Booking network, July 2026, rated 9/10 by this guest
Excellent service, delicious food, and the staff were incredibly lovely.
Google, July 2026, rated 5/5 by this guest
The male staff member was very rude.
Google, July 2026, rated 1/5 by this guest
Food142Strength
Our kids thoroughly enjoyed the stay and it was nice to know that we didn't even have to leave the hotel to get some amazing food with local and Japanese influence.
Google, April 2026, rated 5/5 by this guest
Good service, clean room and best food
Google, August 2026, rated 5/5 by this guest
All ok..just some dishes needed for veg diet
Booking network, March 2025, rated 10/10 by this guest
Beds265Mostly good
The isolation is good and the bed is too comfy !!!
Google, November 2025, rated 5/5 by this guest
Virkelig gode senge som er mere bløde end hårde.
Booking network, June 2026, rated 9/10 by this guest
Uncomfortable baby cot as they use a blanket as the mattress for it.
Booking network, March 2026, rated 8/10 by this guest
Valuecomplaints rising: 1.5 in 100 a year ago, 5.1 now369Mostly good
Good cozy place for me to stay close to my office in Sathorn with good deal.
Booking network, August 2026, rated 9/10 by this guest
The room was clean and good value for money.
Google, August 2026, rated 5/5 by this guest
Hmm, it's disappointing considering the price.
Google, May 2026, rated 4/5 by this guest
Breakfastcomplaints falling: 7.4 in 100 a year ago, 3.6 now4715Mostly good
The rooms are clean, the breakfast is delicious and nutritious, and the staff are friendly and attentive.
Google, August 2026, rated 5/5 by this guest
As a solo-traveller that has been the best room I have ever stayed in, and the breakfast was so so good and staff incredible!
Booking network, April 2026, rated 10/10 by this guest
breakfast choice was limited
Booking network, November 2025, rated 8/10 by this guest
Cleanliness5324Mostly good
The room is clean and has comfortable beds.
Google, July 2026, rated 5/5 by this guest
The hotel is in the city center, convenient, clean, and the front desk staff are good.Clean and the beds were very good.
Google, March 2026, rated 5/5 by this guest
It's dirty and dilapidated.Surprized that a Japanese owned hotel can live with this state of decay.
Booking network, May 2026, rated 2/10 by this guest
Views46Split
This is actually a hostel, not a hotel, but they charge the price of a big hotel.
Booking network, June 2025, rated 3/10 by this guest
All you can see outside the window is the building wall.
Google, February 2025, rated 3/5 by this guest
Very friendly welcome, beautiful place and well located in the neighborhood
Google, July 2026, rated 5/5 by this guest
Room size1533Weak spot
Good staff, small and uncomfy rooms.
Booking network, June 2026, rated 8/10 by this guest
We had booked a family room , the room was really small , the toilet and bathroom was very cramped , but the confinience in the room was fine .
Booking network, April 2026, rated 7/10 by this guest
The room was very small and the bed made of metal was not child friendly very dangerous
Booking network, November 2025, rated 7/10 by this guest
Quiet at nightcomplaints falling: 10.4 in 100 a year ago, 5.1 now921Weak spot
You can hear people talking in the next room, and the sound of traffic is clearly audible.
Google, July 2026, rated 4/5 by this guest
Also, the rooms on the street side are noisy.
Google, May 2026, rated 3/5 by this guest
I'm talking about the absurdly loud motorbikes.
Booking network, January 2026, rated 8/10 by this guest
Room conditioncomplaints rising: 5.9 in 100 a year ago, 9.4 now621Weak spot
The rooms are quite old, and parking is very limited.
Google, September 2026, rated 4/5 by this guest
Dotrajanost sob, občutek, da ni čisto, čeprav je.
Booking network, May 2026, rated 7/10 by this guest
The room is a bit old, toliet too tiny, points deducted.
Google, May 2026, rated 3/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,050 Google ratings
Problems guests raised
Raised most: parking, in 13 of 273 reviews.
Parking13 of 2731 in 21 reviews
The only downside is the very limited parking.
Google, June 2026, rated 5/5 by this guest
There isn't much parking space.
Google, March 2026, rated 5/5 by this guest
Problems in the bathroom12 of 2731 in 23 reviews
It took some time to get warm water in the shower.
Booking network, June 2026, rated 8/10 by this guest
The shower head is can't adjust, which is supposed to be fix or change to the one right for shower one.
Booking network, December 2024, rated 8/10 by this guest
Mould or dampcomplaints rising: 2.2 in 100 a year ago, 5.8 now11 of 2731 in 25 reviews
I found the room a little noisy and there's mold here and there but overall it's a good quality price hotel.
Google, June 2026, rated 3/5 by this guest
Smelt a bit musty - not sure if there was a drains issue?
Booking network, September 2026, rated 8/10 by this guest
Insects or pests11 of 2731 in 25 reviews
Worn-out matress and bugs in the bathroom is something I would not expect from the hotel chain.
Booking network, January 2026, rated 7/10 by this guest
And one cockroach got in.
Booking network, October 2025, rated 9/10 by this guest
Complaints the hotel left unresolved8 of 2731 in 34 reviews
When I spoke to the reception they said there’s no such thing unless it’s terrible stains that won’t go off.
Booking network, August 2026, rated 7/10 by this guest
Housekeeping service need improvement , the WC wasn’t cleaned for few days, the dirty mark still there despite of 3 days request for housekeeping
Booking network, December 2024, rated 7/10 by this guest
Not as shown or booked7 of 2731 in 39 reviews
However, the room we received was very small, and we couldn't fit all of our luggage.
Google, March 2025, rated 1/5 by this guest
It doesn’t look like on the photos.
Booking network, February 2025, rated 6/10 by this guest
Serious reports
4 in 273 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites3 of 273 reviews
Stayed at the hotel changed room once due to the beds having bed bugs and gotten bitten, got upgraded a new room in the next building however on first sight bed sheets look like not changed after previous customers as there were alot and I meant ALOT of pubic hairs and hairs that were not mine…
Google, May 2026, rated 1/5 by this guest
Cant having outside food & drinks at the lobby , buts its already Mid night And kitchen are close
Booking network, November 2024, rated 5/10 by this guest
A physical hazard1 of 273 reviews
There was a fairly large crack in the wooden floor near the mattress, which could easily cause cuts.
Google, January 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (4), bar (1).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$66 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $43Dearest month: Jun 2027, $410
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$43
- th.bluepillow.com$45
- kokotel.com · the hotel itself$46
- airasia.com$46
- hutchgo.com$46
- Vio.com$50
- tripening.com$51
- Booking.com$55
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 824 m away by road, about 11 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: 7-Eleven2 min walk124 m by road
- Nearest main road: Rama IV Road706 m
- Nearest station11 min walk824 m by road
- Wat Arun4.9 km
- Khao San Road5.8 km
- The Grand Palace5.9 km
- Chatuchak Market9.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
15 room types, from 18 to 24 m².
- Standard Double Room18 m²Sleeps 2
- Standard Twin Room18 m²Sleeps 2
- Koko Solo18 m²Sleeps 11 Twin bed
- Single Room18 m²Sleeps 2
- Deluxe Queen Room20 m²Sleeps 3
- Deluxe Twin Room20 m²Sleeps 3
The other 9 room types
- Koko Couple (Double-Queen Bed)20 m²Sleeps 3
- Koko Mate (Twin bed)20 m²Sleeps 3
- Family Room21 m²Sleeps 43 Twin bed
- Japanese-Style Room21 m²Sleeps 33 Twin bed
- Deluxe King Room21 m²Sleeps 2
- Koko Family (Triple)21 m²Sleeps 43 Twin bed
- Quadruple Room24 m²Sleeps 52 Twin bed + 1 Bunk bed
- Koko Party24 m²Sleeps 52 Twin bed + 1 Bunk bed
- Koko Family (Triple)Not statedSleeps 43 Twin bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 59% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
32 Google reviewers ticked "Quiet", yet 21 guests complain about noise.
If room condition matters to you
Here, 21 of the 27 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
273 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 896 most recent reviews from Google, Tripadvisor and the Booking network. 273 of them describe a stay in the last 2 years and are the ones counted here; the rest were 84 older, 183 in other languages, 353 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 196 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 12 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.