Lancaster Bangkok
5-star hotel · Huai Khwang, Bangkok
Long Weekend score
StrongNo serious reports. in 290 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of Bangkok hotels
- 87% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 95% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 87% of guest comments are praise. 587 praise, 86 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $109 a nighttypical for two, before tax · from $86
- 6 min walkto the nearest station
- 290 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 423 m away
- Staff185 praise · 12 complain
- Cleanliness75 praise · 5 complain
- Room size54 praise · 1 complain
- Pool35 praise · 6 complain
Against
- On a main road: Phetchaburi Road33 m from the building
- Room conditioncomplaints rising: 2.8 in 100 a year ago, 4.3 now12 complain · 8 praise
What guests reported
What guests say
290 reviews from the last 2 years. Most praised: staff (185 guests). Weakest: room condition, where 12 of the 20 who mention it complain.
Views180Strength
Our room was beautiful as well as the view.
Google, March 2026, rated 5/5 by this guest
The pool and bar is great with an amazing view over the city.
Tripadvisor, February 2026, rated 5/5 by this guest
Room size541Strength
Room size and bathroom size was great.
Booking network, November 2025, rated 8/10 by this guest
The executive suite room was huge and very well equipped with a kitchen and washing machine.
Booking network, November 2025, rated 10/10 by this guest
Staffcomplaints falling: 11.1 in 100 a year ago, 3.1 now18512Strength
From the very welcome to the final Goodbye including the restaurant, Breakfast spread, the staff, the Gatekeeper.
Google, August 2026, rated 5/5 by this guest
Thank you Aziz for the wonderful service!
Tripadvisor, October 2025, rated 5/5 by this guest
The reception staff were unhelpful.
Booking network, January 2026, rated 9/10 by this guest
Cleanliness755Strength
The service was excellent, the staff were very friendly, and the room was clean.
Google, March 2026, rated 5/5 by this guest
The staff were great the rooms were clean.
Google, August 2026, rated 5/5 by this guest
Dirty floors, hairs from previous guests, not ideal location.
Booking network, March 2026, rated 5/10 by this guest
Value353Strength
Best value premium hotel in Bangkok!
Tripadvisor, January 2026, rated 5/5 by this guest
Would definitely stay again - great value
Booking network, January 2026, rated 8/10 by this guest
There are much better options available in Bangkok for the same price range 9/3/26 yes Martin what you perceive as a 200 item breakfast is far from adequate compared to what other hotels in Bangkok offer in a similar price bracket.
Google, March 2026, rated 2/5 by this guest
Breakfastcomplaints rising: 2.8 in 100 a year ago, 3.9 now6011Mostly good
The breakfast was outstanding, as were the hotel itself, the staff, the facilities and the room.
Booking network, February 2026, rated 10/10 by this guest
And the breakfast outstanding
Tripadvisor, March 2026, rated 5/5 by this guest
Breakfast could be better.
Booking network, November 2025, rated 10/10 by this guest
Pool356Strength
Amenities were great: gym, pool, jacuzzi, steam room, sauna, lockers.
Google, May 2026, rated 5/5 by this guest
Good facilities in terms of pool, sauna, gym.
Booking network, September 2026, rated 8/10 by this guest
Very comfortable room, pleasant but small pool area , very good service
Booking network, February 2026, rated 8/10 by this guest
Food326Mostly good
The restaurant is wonderful.
Google, July 2026, rated 5/5 by this guest
Nice room and delicious food.
Google, May 2026, rated 5/5 by this guest
Food was cold at the pool bar
Booking network, January 2026, rated 10/10 by this guest
Beds225Mostly good
Large room, and comfortable bed, large bath room and so clean.
Google, March 2026, rated 5/5 by this guest
The room was quite spacious, the bed was soft and comfortable.
Google, March 2026, rated 5/5 by this guest
Pillows were like bricks!
Booking network, January 2026, rated 9/10 by this guest
Location5016Mostly good
The great Location for S20 and Siam Songkran Water Music Festival.
Google, April 2026, rated 5/5 by this guest
The location is unbeatable, the staff is incredibly attentive, and the overall vibe is just pure luxury.
Google, March 2026, rated 5/5 by this guest
Only downfall was the location near a major road made hard to get anywhere and it is kind of in an industrial area
Google, February 2026, rated 5/5 by this guest
Quiet at night139Split
You can hear everything from the next room.
Google, October 2026, rated 3/5 by this guest
Ac is a bit noisy, hotel a bit away from the cool stuff but very easy reachable from the airports
Booking network, February 2026, rated 9/10 by this guest
Our room was on train and BTS side so noisy but acceptable.
Booking network, July 2026, rated 8/10 by this guest
Room conditioncomplaints rising: 2.8 in 100 a year ago, 4.3 now812Split
In some areas feels a little dated
Booking network, March 2026, rated 9/10 by this guest
The only downside was that the room was a bit dated.
Google, March 2026, rated 4/5 by this guest
The hotel is a bit old, and the interior had a slight odor, but the service and cleanliness were quite good.
Google, September 2026, rated 3/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,300 Google ratings
Problems guests raised
Raised most: you need a taxi or scooter to get around, in 10 of 290 reviews.
You need a taxi or scooter to get around10 of 2901 in 29 reviews
Little but far from the main sights but it was so easy to get a taxi
Booking network, October 2025, rated 8/10 by this guest
For nightlife, you'll need to take public transport or a taxi to the surrounding areas.
Google, May 2026, rated 5/5 by this guest
Something broken in the room9 of 2901 in 32 reviews
Also, the bathroom light couldn't be turned off the first two nights, affecting my sleep!
Google, September 2026, rated 3/5 by this guest
The phone charging port in the room did not work, so I was unable to charge my phone properly.
Tripadvisor, February 2026, rated 3/5 by this guest
Expensive food and drinkscomplaints falling: 5.6 in 100 a year ago, 2.0 now7 of 2901 in 41 reviews
Only comment would be that the price for dinner and room service is on the higher end for what you get.
Booking network, December 2025, rated 9/10 by this guest
The ground-floor bar and restaurant served delicious food, though the prices were on the higher side.
Booking network, August 2025, rated 9/10 by this guest
Complaints the hotel left unresolved6 of 2901 in 48 reviews
They refused to honor the free breakfast because their screen supposedly showed room only even when I showed them the site and they took a picture of it.
Google, July 2026, rated 1/5 by this guest
I requested extra bottled water, but they didn't provide it.
Google, September 2026, rated 1/5 by this guest
Mould or dampcomplaints rising: 0.0 in 100 a year ago, 2.4 now6 of 2901 in 48 reviews
However, I wish they would remove the mold from the bathroom tiles.
Google, May 2026, rated 5/5 by this guest
There was a musty smell in our room which didnt go away even after it was sprayed with air freshner
Booking network, July 2026, rated 7/10 by this guest
Unexpected charges and refunds5 of 2901 in 58 reviews
When you arrive, they charge your credit card a fee of 1000 baht per day and say they will reimburse you - it's been 3 weeks and they still haven't cancelled the purchase on my credit card.
Google, February 2026, rated 1/5 by this guest
At the front desk, they told me to contact TripAdvisor's customer service to make an application, but they still refused my refund request.
Google, June 2026, rated 2/5 by this guest
Serious reports
None found in 290 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), restaurant (1), bar (1), bathtub (3).
Price, place and rooms
Price
$109 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $88Dearest month: Jul 2027, $123
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$95
- deals.etrip.net$95
- evendo.com$101
- pilotplans.com$102
- Booking.com$103
- deals.dealbase.com$108
- expedia.co.th$110
- Hotels.com$110
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 423 m away by road, about 6 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Phetchaburi Road33 m
- Nearest shop: CP Fresh Mart3 min walk197 m by road
- Nearest station6 min walk423 m by road
- Khao San Road8.1 km
- Chatuchak Market8.7 km
- The Grand Palace9.3 km
- Wat Arun10.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 40 to 140 m².
- Deluxe King Room40 m²Sleeps 3Bathtub
- Deluxe Club King Room with Club Lounge Access40 m²Sleeps 3Bathtub
- Deluxe Twin Room40 m²Sleeps 3Bathtub
- Deluxe Club Twin Room with Club Lounge Access40 m²Sleeps 3Bathtub
- Family Two Bedroom (Max 2 adults and 2 children under 12 years)56 m²Sleeps 4Bathtub
- Executive Apartment70 m²Sleeps 31 super-king bedBathtub
The other 7 room types
- Executive Suite72 m²Sleeps 31 super-king bedBathtub
- Two Interconnecting Deluxe80 m²Sleeps 42 Twin bed + 1 super-king bed
- Sky Garden Suite80 m²Sleeps 31 super-king bedBathtub
- Premium Suite95 m²Sleeps 31 super-king bedBathtub
- One-Bedroom Apartment96 m²Sleeps 3Bathtub
- Premium Apartment96 m²Sleeps 31 King bedBathtub
- Two Bedroom Premium Apartment140 m²Sleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 12 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
290 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 832 most recent reviews from Google, Tripadvisor and the Booking network. 290 of them describe a stay in the last 2 years and are the ones counted here; the rest were 66 older, 126 in other languages, 343 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 194 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 17 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.