Mercure Bangkok Makkasan
4-star hotel · Ratchathewi, Bangkok
Long Weekend score
StrongNo serious reports. in 296 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 77% of Bangkok hotels
- 87% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 77% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 87% of guest comments are praise. 478 praise, 69 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $66 a nighttypical for two, before tax · from $58
- 17 min walkto Makkasan station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceMakkasan is 1.3 km away
- Swimming pool9 guest photos show it
- Staff219 praise · 5 complain
- Cleanliness61 praise · 6 complain
- Pool23 praise · 2 complain
Against
- You need a taxi or scooter to get aroundcomplaints falling: 13.0 in 100 a year ago, 4.0 now16 of 296 guests
- Food6 complain · 5 praise
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (219 guests). Weakest: location, where 32 of the 74 who mention it complain.
Views220Strength
Great view from room on 22 floor
Booking network, February 2026, rated 7/10 by this guest
I enjoyed a walk around the swimming pool area on the 10th floor and the city view was stunning.
Google, August 2026, rated 5/5 by this guest
Staff2195Strength
Staff were very hospitable and professional.
Booking network, March 2026, rated 9/10 by this guest
free pick up and drop off to railway station, friendly staff, spacious, clean room, great breakfast, easy parking.
Booking network, July 2026, rated 10/10 by this guest
While the check-in staff were friendly and welcoming, my experience this morning before checking out was highly unprofessional.
Tripadvisor, March 2026, rated 1/5 by this guest
Beds221Strength
The location is a bit far away but a cart service takes you to the metro every hour the Sukhumvit neighborhood is the closest to walk but good everything is far away in Bangkok 😉 and the bed is really very comfortable!!
Tripadvisor, March 2026, rated 4/5 by this guest
The bed is huge and comfortable
Booking network, December 2025, rated 8/10 by this guest
Only thing is bed is slightly too soft but not a big issue.
Booking network, December 2025, rated 8/10 by this guest
Room size171Strength
Good sized rooms, amazing hospitality.
Google, September 2026, rated 5/5 by this guest
The room was comfortable and spacious enough for both babies and adults.
Google, August 2026, rated 5/5 by this guest
Also the room was as tiny as possible.
Booking network, September 2025, rated 1/10 by this guest
Pool232Strength
The pool is very appreciated after a day of walking.
Tripadvisor, September 2026, rated 5/5 by this guest
Otherwise the rooms are comfortable, the pool too, and the breakfast very good.
Tripadvisor, February 2026, rated 4/5 by this guest
Good stay overall- the only real downside was the pool size as, once there were a handful of people in it, it wasn't really big enough for actual swimming.
Tripadvisor, August 2026, rated 4/5 by this guest
Cleanliness616Strength
The hotel is exceptionally clean and offers a very pleasant atmosphere for guests.
Booking network, December 2025, rated 10/10 by this guest
Nice and clean hotel with helpful staff and a good breakfast.
Booking network, November 2025, rated 7/10 by this guest
Room was not cleaned regularly and on same days not cleaned at all.
Booking network, January 2026, rated 7/10 by this guest
Quiet at night183Strength
You can get a quiet room as it was not too busy.
Tripadvisor, December 2025, rated 5/5 by this guest
The neighborhood was quiet area and with useful amenities around.
Booking network, October 2025, rated 9/10 by this guest
Doors to be sound proof, as you can when someone is passing by or doing something in corridor.
Booking network, November 2025, rated 10/10 by this guest
Value102Mostly good
Nice place, good value for money
Booking network, May 2026, rated 9/10 by this guest
MERCURE MAKKASAN , about quality price , all is realy nice , congratulations at your team 🙏
Booking network, June 2026, rated 8/10 by this guest
Breakfastcomplaints falling: 4.3 in 100 a year ago, 2.4 now348Mostly good
The breakfast was excellent, the staff was courteous and professional.
Booking network, December 2025, rated 8/10 by this guest
The breakfast was delicious.
Google, September 2026, rated 5/5 by this guest
Breakfast buffet needs to have a few more vegetarian options.
Booking network, June 2026, rated 8/10 by this guest
Room condition53Mostly good
Clean, friendly staff and modern.
Booking network, December 2025, rated 8/10 by this guest
The room look nice and new.
Tripadvisor, October 2025, rated 5/5 by this guest
Terribly used and rundown in my opinion.
Tripadvisor, September 2026, rated 3/5 by this guest
Locationcomplaints falling: 19.6 in 100 a year ago, 9.2 now4232Split
The hotel does offer a shuttle service but it is infrequent and the traffic around the hotel is a prohibiting factor.
Booking network, January 2026, rated 5/10 by this guest
God morgenmad, ok service fra personalet, gratis shuttle til og fra hotellet, men det ligger for langt fra butikker og restauranter hvis man er på gåben.
Booking network, January 2026, rated 7/10 by this guest
Location not good, can’t walk anywhere.
Booking network, September 2026, rated 5/10 by this guest
Food56Split
I ordered food from the hotel and the chicken was not even cooked
Booking network, June 2026, rated 5/10 by this guest
At dinner food was hopeless.
Booking network, September 2025, rated 8/10 by this guest
I love this hotel and I will come back again when I visit BKK , very welcome stuff and good food and room view is amazing
Google, October 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,809 Google ratings
Problems guests raised
Raised most: you need a taxi or scooter to get around, in 16 of 296 reviews.
You need a taxi or scooter to get aroundcomplaints falling: 13.0 in 100 a year ago, 4.0 now16 of 2961 in 18 reviews
You need to make use of the shuttle service provided by the Hotel or use Grab !
Booking network, June 2026, rated 6/10 by this guest
The building entrance leads to a highway, making it impossible to explore Bangkok on foot.
Booking network, October 2025, rated 7/10 by this guest
Unexpected charges and refunds7 of 2961 in 42 reviews
Lack of fridge in room only get 2 coffee have to pay iif you want more.sercharge on restaurant bill .not advertised on pricing on e manure
Booking network, June 2026, rated 9/10 by this guest
I was told that I have used the minibar while we haven’t used.
Booking network, November 2025, rated 10/10 by this guest
Problems in the bathroom7 of 2961 in 42 reviews
The washroom sink was not flowing and the door knob to the washroom was broken
Booking network, December 2025, rated 10/10 by this guest
Only downside was the bathroom and show room were separate with glass doors no locks it was practically in the room the wash basin was in the room without any doors
Tripadvisor, July 2026, rated 5/5 by this guest
Unpleasant surroundings4 of 2961 in 74 reviews
No footpath access to nearby city (unsafe busy road without pathways).
Booking network, July 2025, rated 9/10 by this guest
Complaints the hotel left unresolved3 of 2961 in 99 reviews
Whatever we asked for, the staff you either say no and even if they said yes, they would never deliver.
Tripadvisor, July 2025, rated 1/5 by this guest
Serious reports
None found in 296 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: swimming pool (9), restaurant (2), bar (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$66 is a typical night, from 303 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $58Dearest month: Nov 2026, $69
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- deals.etrip.net$86
- pilotplans.com$89
- Traveloka$91
- Agoda$92
- Trip.com$96
- expedia.co.th$96
- skyscanner.net$96
- Hotels.com$96
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Makkasan station is 1.3 km away by road, about 17 minutes on foot.
- Nearest main road: Phetchaburi Road161 m
- Nearest shop: 7-Eleven3 min walk228 m by road
- Nearest station: Makkasan17 min walk1.3 km by road
- Khao San Road7.1 km
- Chatuchak Market7.8 km
- The Grand Palace8.3 km
- Wat Arun9.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 25 to 48 m².
- Privilege Twin Room25 m²
- Privilege King Room25 m²
- Superior King Room25 m²
- Superior Twin Room25 m²
- Suite, 1 King Bed45 m²
- King Suite48 m²
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 77% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If food matters to you
Here, 6 of the 11 guests who mention food complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 865 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 53 older, 143 in other languages, 369 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 187 of its 200 newest Google reviews.
- 36 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.