Romance Hotel Sukhumvit 97
3-star hotel · Phra Khanong, Bangkok
Long Weekend score
Mixed2 serious reports in 247 reviews: a physical hazard (2)
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 26% of Bangkok hotels
- 79% of guest comments are praise
- 85% of guest photos show no damage
How this score is made
- Rated higher than 26% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 79% of guest comments are praise. 450 praise, 118 complain. Counts for 30% of the score.
- 85% of guest photos show no damage. 51 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $26 a nighttypical for two, before tax · from $26
- 5 min walkto Bang Chak station
- 247 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceBang Chak is 344 m away
- Private balcony8 guest photos show it
- Staff104 praise · 18 complain
- Pool45 praise · 6 complain
- Value30 praise · 4 complain
Against
- Guest photos show wear and dirt9 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition24 complain · 8 praise
- Insects or pests24 of 247 guests
- Beds10 complain · 3 praise
- Unexpected charges and refunds19 of 247 guests
What guests reported
What guests say
247 reviews from the last 2 years. Most praised: staff (104 guests). Weakest: room condition, where 24 of the 32 who mention it complain.
Views262Strength
Nice pool and view from the rooftop,
Booking network, April 2026, rated 10/10 by this guest
Great views and had a gym aswell as 2 saunas.
Google, May 2026, rated 5/5 by this guest
Ohh..and don’t forget about the view from the room.
Booking network, January 2026, rated 1/10 by this guest
Pool456Strength
Pleasant stay with a rooftop pool!
Booking network, February 2026, rated 9/10 by this guest
The breakfast was phenomenal and so was the rooftop pool.
Booking network, March 2026, rated 10/10 by this guest
Only 2 sunbeds on the terrace by the pool
Booking network, December 2025, rated 10/10 by this guest
Value304Strength
Affordable, comfortable and supportive staff!
Booking network, February 2026, rated 9/10 by this guest
Best place to stay at Sukhumvit at budget price and well connectivity to metro
Booking network, November 2025, rated 9/10 by this guest
NOT WORTH IT AND I DONT RECOMMEND
Google, May 2026, rated 1/5 by this guest
Room size132Strength
The roof top pool, the rooms big and with balcony.
Booking network, January 2026, rated 8/10 by this guest
Lovely hotel large room, super roof top swimming pool
Booking network, January 2026, rated 8/10 by this guest
Room was very compact, very different from the photos shown while booking.
Booking network, August 2026, rated 3/10 by this guest
Staff10418Strength
Pool was nice and hotel staff were so lovely, breakfast also great
Booking network, January 2026, rated 8/10 by this guest
The staff at the front desk for the Romance Hotel were very kind, generous, accommodating and welcoming.
Google, June 2026, rated 5/5 by this guest
AC wasn’t good, lizards in the hotel, bad service, no views from our room, it is in an alley, service was not good towels came dirty.
Google, June 2026, rated 1/5 by this guest
Breakfast6012Mostly good
the breakfast was fantastic, the rooftop pool and area where lovely, the price was amazing, and it was cl,ose to the BTS, really enjoyed our stay
Booking network, November 2025, rated 8/10 by this guest
The best part of the property was the breakfast.
Booking network, November 2025, rated 10/10 by this guest
Being a vegetarian had very few options for breakfast.
Booking network, September 2026, rated 10/10 by this guest
Location6715Mostly good
The location is perfect—close to restaurants, markets, and the beach.
Booking network, December 2025, rated 10/10 by this guest
I like that it is close to a 7/11 and the bts train
Booking network, April 2026, rated 9/10 by this guest
Remember its away from the center so it would take 1 hour for you to reach any famous destination
Google, July 2026, rated 3/5 by this guest
Cleanliness6416Mostly good
Modern, clean & comfortable
Booking network, December 2025, rated 8/10 by this guest
Room was clean, room seevice (+fresh towels) every day.
Booking network, May 2026, rated 9/10 by this guest
the pool is poorly maintained.
Google, April 2026, rated 3/5 by this guest
Quiet at night309Mostly good
The place is quiet and relaxing and there is laundry service.
Booking network, January 2026, rated 8/10 by this guest
It is very easy to go or travel anywhere in the city as metro was nearby by 2min walk only and if you want to travel outside then cab is available in one click only and neighborhood was very very peaceful too
Booking network, September 2026, rated 9/10 by this guest
Air condition was horrible sounding, didn’t like the food quantity.
Booking network, October 2025, rated 6/10 by this guest
Room condition824Weak spot
The bathroom it’s already tired.
Booking network, March 2026, rated 10/10 by this guest
Old hotel but great location, facilities, reasonable price, and kind staffs
Google, June 2026, rated 5/5 by this guest
Staff behaviour and Room maintenance
Booking network, July 2026, rated 5/10 by this guest
Beds310Weak spot
Would give it a ten but the beds were a bit hard.
Booking network, December 2025, rated 9/10 by this guest
As with many Thai hotels the mattresses are very firm
Booking network, April 2026, rated 9/10 by this guest
Beds harder than we were used to and sometimes felt far from what we wanted to do.
Booking network, August 2026, rated 8/10 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,556 Google ratings
Problems guests raised
Raised most: insects or pests, in 24 of 247 reviews.
Insects or pests24 of 2471 in 10 reviews
Several ants were found in my desk area , chair.
Booking network, December 2025, rated 5/10 by this guest
Ants in my bed and the gym wasn’t as shown in the pics.
Booking network, December 2025, rated 10/10 by this guest
Unexpected charges and refunds19 of 2471 in 13 reviews
it's dirty no closet to store your things; I changed hotels immediately, bathroom disgusting the door has been forced several times there are marks, they ask for 500 baht for the key I have never seen that elsewhere, forget the photos they are photoshopped, do not take a risk
Tripadvisor, August 2026, rated 1/5 by this guest
Refused to issue even partial refund.
Google, March 2026, rated 1/5 by this guest
Not as shown or booked13 of 2471 in 19 reviews
Rooms not looking like the pictures
Booking network, July 2026, rated 6/10 by this guest
I am very surprised about these high ratings about this hotel, since it was nothing like on the pictures.
Google, March 2026, rated 2/5 by this guest
Something broken in the room9 of 2471 in 27 reviews
I ate there once, but never again after seeing what goes on behind the scenes: humidity, no cupboards, no drinks in the fridge, you have to pay 500 baht for the electronic key which doesn't even work, bad smell in the bathroom, and no place to store your belongings.
Google, August 2026, rated 1/5 by this guest
Wi-Fi8 of 2471 in 31 reviews
Was a amazing place and the staff was very helpful and friendly
Booking network, February 2026, rated 10/10 by this guest
WiFi signal very poor sometimes
Booking network, March 2026, rated 9/10 by this guest
Complaints the hotel left unresolved6 of 2471 in 41 reviews
TV in room didn't work , even told them & nothing was done.
Booking network, March 2026, rated 4/10 by this guest
I sent them an email, but they didn't even bother to reply.
Google, April 2026, rated 3/5 by this guest
Serious reports
2 in 247 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 247 reviews
Balcony door wouldn’t lock and flooded from ac.
Booking network, January 2026, rated 7/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
9 of the 60 guest photos we checked show damage or dirt (15%).
Guest photos showing damage or dirt9 of 6015%
Of 60 guest photos, 9 show damage or dirt: peeling paint or cracks in 4, stains in 3, exposed wiring in 2 and pests in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (4), gym (1), private balcony (8).
The hotel says it has no hot tub.
Price, place and rooms
Price
$26 is a typical night, from 241 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $26Dearest month: Apr 2027, $35
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Priceline$26
- Trip.com$27
- Agoda$28
- th.bluepillow.com$29
- hotel.ascendtravel.com$30
- hutchgo.com$31
- Booking.com$35
- tripening.com$35
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bang Chak station is 344 m away by road, about 5 minutes on foot.
- Nearest shop: 7-Eleven3 min walk207 m by road
- Nearest main road: Sukhumvit Road324 m
- Nearest station: Bang Chak5 min walk344 m by road
- Wat Arun15.4 km
- Khao San Road15.8 km
- The Grand Palace16.2 km
- Chatuchak Market17.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
2 room types, all 28 m².
- Deluxe Double Room28 m²Sleeps 3
- Deluxe Twin Room28 m²Sleeps 3Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 26% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Google rates it 92 out of 100 and Booking network rates it 78. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If beds matters to you
Here, 10 of the 13 guests who mention beds complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
247 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 845 most recent reviews from Google, Tripadvisor and the Booking network. 247 of them describe a stay in the last 2 years and are the ones counted here; the rest were 23 older, 214 in other languages and 361 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- 6 reviews say staff asked for a review.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.