Silom Serene, a Boutique Hotel
4-star hotel · Bang Rak, Bangkok
Long Weekend score
Good2 serious reports in 296 reviews: someone fell ill (2)
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 59% of Bangkok hotels
- 87% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 59% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 87% of guest comments are praise. 748 praise, 111 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $51 a nighttypical for two, before tax · from $46
- 6 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 416 m away
- Swimming pool9 guest photos show it
- Location175 praise · 0 complain
- Staff168 praise · 6 complain
- Breakfast85 praise · 13 complain
Against
- Room conditioncomplaints rising: 5.8 in 100 a year ago, 13.7 now35 complain · 1 praise
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: location (175 guests). Weakest: room condition, where 35 of the 36 who mention it complain.
Location1750Strength
Located in Soi Phiphat, Silom Road, convenient transportation, near BTS and MRT stations, close to hospitals and shopping malls.
Google, June 2026, rated 5/5 by this guest
It's close to tourist attractions, has plenty of food options nearby, and a 7-Eleven, making it very convenient.
Google, February 2026, rated 5/5 by this guest
Room size581Strength
Nice pool area, large comfortable room.
Booking network, April 2026, rated 9/10 by this guest
Room spacious and comfortable.
Booking network, December 2025, rated 9/10 by this guest
Staff1686Strength
The staff were friendly and helpful, the bed was incredible and the air con just right!
Tripadvisor, November 2025, rated 5/5 by this guest
staff are friendly and helpfull, clean rooms, very comfortable bed
Booking network, July 2026, rated 9/10 by this guest
When we asked for his name he said it was A and was so rude and mean!
Google, January 2026, rated 1/5 by this guest
Cleanlinesscomplaints rising: 1.4 in 100 a year ago, 2.6 now727Strength
The rooms are spacious and clean, and all the staff were very kind and attentive.
Google, March 2026, rated 4/5 by this guest
location is good naerby have many malls and bigger packs, breakfast is nice and the room size big with clean.
Booking network, July 2026, rated 8/10 by this guest
Bathroom door bit shabby on inside, headboard a bit dirty.
Booking network, January 2026, rated 8/10 by this guest
Value404Strength
Hotel in the heart of Bangkok, reasonably priced.
Google, August 2026, rated 4/5 by this guest
Location, good value for money
Booking network, December 2025, rated 8/10 by this guest
Pity as it was good value for money previously and now a bit too much compared to equivalents.
Booking network, August 2025, rated 9/10 by this guest
Breakfast8513Strength
Breakfast had good selection and tasty.
Booking network, April 2026, rated 10/10 by this guest
breakfast is well prepared and many options
Booking network, October 2025, rated 8/10 by this guest
They only served ham&cheese sandwich one day in breakfast
Booking network, June 2026, rated 10/10 by this guest
Food203Strength
The hotel restaurant has great burgers.
Google, November 2025, rated 5/5 by this guest
Warm and family-friendly staff, good food, nice and clean rooms and excellent service, central area with easy access to everything,
Google, May 2026, rated 5/5 by this guest
Restaurant not recommended.
Google, December 2025, rated 3/5 by this guest
Pool518Strength
Amazing location, great room, lovely pool, great breakfast, amazing staff…….totally recommend it.
Booking network, December 2025, rated 10/10 by this guest
Swimming pool is cute and quite, back of the hotel
Google, January 2026, rated 5/5 by this guest
The pool was cold but maybe we just didn’t go at the right time.
Booking network, January 2026, rated 10/10 by this guest
Quiet at nightcomplaints rising: 4.3 in 100 a year ago, 7.5 now4020Mostly good
The restaurant is exceptional and very good value for money , the pool is quiet so great and the location is central to everything
Booking network, March 2026, rated 10/10 by this guest
A great stay at Silom Serene in a serene alley.
Booking network, June 2026, rated 8/10 by this guest
Spacious room but a bit noisily as we were on the side of the street.
Booking network, April 2026, rated 8/10 by this guest
Beds2613Mostly good
The bedroom is very well furnished, the bed was very comfortable and i enjoyed a very good breakfast
Booking network, April 2026, rated 9/10 by this guest
The room was excellent and also the bed was very comfort .
Google, August 2026, rated 5/5 by this guest
The bed was terrible, the lack of maintenance, the terrible garbage outside, the light was one white and one soft ( should have all the lights on same ) in general it isn’t a four star hotel
Booking network, March 2026, rated 7/10 by this guest
Room conditioncomplaints rising: 5.8 in 100 a year ago, 13.7 now135Weak spot
Its getting a bit dated devor now but still in very good condition
Booking network, May 2026, rated 10/10 by this guest
Room are quiet old in general, same for the amenities.
Google, October 2025, rated 3/5 by this guest
The rooms are a bit old now, but the location is excellent, which is a major feature.
Google, January 2026, rated 3/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,126 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 8 of 296 reviews.
Problems in the bathroom8 of 2961 in 37 reviews
Bathroom basin drainage needs attention.
Booking network, January 2026, rated 8/10 by this guest
However, there were times when the toilets didn't flush properly.
Google, April 2026, rated 5/5 by this guest
Unexpected charges and refundscomplaints rising: 1.4 in 100 a year ago, 2.6 now7 of 2961 in 42 reviews
I asked to leave my bag at FO just for couple of days but they aked me to pay for it ...
Booking network, June 2026, rated 5/10 by this guest
I was also charged 100THB/ extra towel needed.
Booking network, April 2026, rated 8/10 by this guest
Building work during the stay6 of 2961 in 49 reviews
Everything was good, except the breakfast was tasteless, not authentically Thai, and smelled of chemicals due to your renovations on another floor, which gave me a headache all day.
Google, June 2026, rated 4/5 by this guest
They were painting the rooms and the paint smell came through the air-conditioning.
Booking network, May 2026, rated 10/10 by this guest
Mould or damp5 of 2961 in 59 reviews
Except for the room being dark, humid, and damp,
Google, March 2026, rated 1/5 by this guest
My room had condensation on the wall, perhaps due to the heavy rains BKK had.
Booking network, October 2025, rated 9/10 by this guest
Something broken in the room5 of 2961 in 59 reviews
QR in the romm didn't work each visit
Booking network, November 2025, rated 9/10 by this guest
A slow check-in5 of 2961 in 59 reviews
Had emailed prior to arrival and been assured all would be done to arrange early check in (very early flight arriving at 5:00am) but on arrival staff had no record of this conversation and we had access to our room only 15 minutes earlier than the standard check in
Booking network, June 2026, rated 9/10 by this guest
We were told we could check in at 12 so we stayed close by and waited, to then be told we had to wait until 2pm.
Booking network, October 2025, rated 8/10 by this guest
Serious reports
2 in 296 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill2 of 296 reviews
I couldn’t sleep and was sick and coughing the whole time I stayed at the hotel.
Booking network, November 2025, rated 3/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: stains in 2, exposed wiring in 2, peeling paint or cracks in 2 and broken fittings in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (9).
Price, place and rooms
Price
$51 is a typical night, from 271 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jun 2027, $46Dearest month: Nov 2026, $60
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- kayak.co.th$58
- Agoda$59
- Priceline$60
- Vio.com$61
- th.bluepillow.com$61
- deals.etrip.net$61
- deals.goseek.com$61
- hutchgo.com$64
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 416 m away by road, about 6 minutes on foot. There are 6 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven1 min walk41 m by road
- Nearest station6 min walk416 m by road
- Nearest main road: Sathon Nuea Road443 m
- Wat Arun5.8 km
- Khao San Road6.5 km
- The Grand Palace6.8 km
- Chatuchak Market9.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 30 to 90 m².
- Deluxe Double Room30 m²Sleeps 3Bathtub in its photos
- Premium Deluxe Double Room30 m²Sleeps 3Bathtub in its photos
- Deluxe Twin Room30 m²Sleeps 3Bathtub in its photos
- Premium Deluxe Twin Room30 m²Sleeps 3Bathtub in its photos
- One-Bedroom Suite60 m²Sleeps 3Bathtub in its photos
- Two-Bedroom Suite90 m²Sleeps 5
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 59% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
56 Google reviewers ticked "Quiet", yet 20 guests complain about noise.
If room condition matters to you
Here, 35 of the 36 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 895 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 64 older, 222 in other languages and 313 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 12 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.