The Quarter Silom by UHG
4-star hotel · Bang Rak, Bangkok
Long Weekend score
Strong1 serious report in 261 reviews: bed bugs or bites
- 83% of guest comments are praise
- 88% of guest photos show no damage
How this score is made
- 83% of guest comments are praise. 465 praise, 94 complain. Counts for 60% of the score.
- 88% of guest photos show no damage. 53 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $75 a nighttypical for two, before tax · from $55
- 7 min walkto the nearest station
- 261 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 504 m away
- Staff145 praise · 16 complain
- Location99 praise · 2 complain
- Cleanliness80 praise · 8 complain
- Breakfast36 praise · 3 complain
Against
- Quiet at night16 complain · 12 praise
- Room size16 complain · 9 praise
- Problems in the bathroom14 of 261 guests
What guests reported
What guests say
261 reviews from the last 2 years. Most praised: staff (145 guests). Weakest: room size, where 16 of the 25 who mention it complain.
Location992Strength
The location is perfect, the is breakfast delicious, and the customer service is top notch - especially Ivy and Mil at the front desk, who were so helpful and welcoming.
Tripadvisor, August 2026, rated 5/5 by this guest
Very nice hotel in a great area.
Google, May 2026, rated 5/5 by this guest
Breakfast363Strength
What a wonderful hotel specially the room i got with bathtub so cozy clean with all the necessary amenities and most importantly the room service so quick everyday I most say best room cleaning service I saw so far and breakfast is good too.
Google, August 2026, rated 5/5 by this guest
The service staff are very friendly, and the breakfast is also superb!!
Tripadvisor, October 2026, rated 5/5 by this guest
Cleanliness808Strength
Room is clean and really nice
Tripadvisor, July 2026, rated 5/5 by this guest
Great rooms, nice and clean, and a great location.
Google, December 2025, rated 4/5 by this guest
There is a lot of dust and hair in the dingy areas of the room.
Google, May 2026, rated 3/5 by this guest
Staff14516Strength
Mil at the front desk is exceptional!
Tripadvisor, July 2026, rated 5/5 by this guest
Also, I want to thank the manager of the restaurant is a nice person., also Mr.
Tripadvisor, July 2026, rated 5/5 by this guest
The situation felt unfair and unprofessional, and it ruined an otherwise normal stay.
Google, June 2026, rated 1/5 by this guest
Beds144Mostly good
The bed was comfortable, the staff were lovely, and the location is close to tourist attractions—just a short walk away.
Google, November 2025, rated 5/5 by this guest
The rooms are clean and the beds were very comfortable.
Google, April 2026, rated 5/5 by this guest
Great if you like hard lumpy mattresses.
Google, July 2026, rated 2/5 by this guest
Value258Mostly good
The service staff in every department is excellent, everything is convenient and comprehensive, it's great value for money.
Google, September 2026, rated 5/5 by this guest
Perfect hotel for the price.
Google, May 2026, rated 5/5 by this guest
Higher than its nearby competitors.
Booking network, December 2024, rated 8/10 by this guest
Views62Mostly good
Comfortable, clean with great facilities including a gym, sauna and pool...and a view from the roof terrace
Google, December 2025, rated 5/5 by this guest
With the amazing view, great food, and such a dedicated team, this breakfast experience is something I look forward to every single day.
Google, April 2026, rated 5/5 by this guest
Pool208Mostly good
Nice swimming pool and the gym room are there too.
Google, April 2026, rated 5/5 by this guest
The pool was also nice for a relaxed swim, and the included breakfast gave me a good start to the day.
Google, July 2026, rated 5/5 by this guest
The only downside was the pool was rather small and not too much sun.
Google, February 2026, rated 5/5 by this guest
Room condition1911Mostly good
The staff was welcoming, the modern facilities were clean and comfortable, and the overall experience was excellent.
Tripadvisor, July 2026, rated 5/5 by this guest
Contemporary hotel and updated facilities, thanks Ivy from FO for introducing the hotel and friendly check-in
Tripadvisor, August 2026, rated 5/5 by this guest
Pool relatively small and for show, good location but somewhat worn.
Google, September 2026, rated 3/5 by this guest
Quiet at night1216Split
The Quarter Silom by UHG hotel has a fairly convenient location, but the rooms are small and poorly soundproofed, making them prone to noise.
Google, January 2026, rated 3/5 by this guest
You can hear every sound from the next room.
Google, January 2026, rated 1/5 by this guest
There are a lot of tourists and many rules, which I emphasized before going to the room, but tourists still make noise slamming doors in the middle of the night.
Google, September 2026, rated 4/5 by this guest
Room size916Weak spot
The hotel rooms aren't spacious, but they're functional and perfectly adequate.
Google, September 2026, rated 4/5 by this guest
The rooms are not large, but there is a small swimming pool.
Google, December 2025, rated 4/5 by this guest
Small but clean room with big TV plus free wifi.
Google, December 2025, rated 4/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,290 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 14 of 261 reviews.
Problems in the bathroom14 of 2611 in 19 reviews
Plumbing is a bit unpredictable and it can get a bit noisy, but there is a well equipped gym and a pool on site.
Google, July 2026, rated 4/5 by this guest
The shower water was inconsistent in temperature, there was severe water accumulation, and the WiFi was so slow it was unusable.
Google, June 2026, rated 3/5 by this guest
Complaints the hotel left unresolved8 of 2611 in 33 reviews
Very small room, smell of dampness, and a shower that clogs from the 1st day even after the technician's visit.
Tripadvisor, July 2026, rated 2/5 by this guest
After complaining to the front desk, they refused to change rooms and only offered to give me earplugs.
Google, January 2026, rated 1/5 by this guest
Heating and air conditioning8 of 2611 in 33 reviews
However I am not sure why the aircon was not cold enough and it will switched off by itself at night.
Google, August 2026, rated 3/5 by this guest
The room aircon is not cold at all.
Google, June 2026, rated 2/5 by this guest
Mould or damp7 of 2611 in 37 reviews
The only downside is the dampness in the room, and the pizza place next door is not good, so don't go there.
Google, September 2026, rated 3/5 by this guest
There was a musty smell and it was very noisy at night.
Google, July 2026, rated 2/5 by this guest
Serious reports
1 in 261 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 261 reviews
I discovered bed bugs on my mattress.
Google, August 2026, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
7 of the 60 guest photos we checked show damage or dirt (12%).
Guest photos showing damage or dirt7 of 6012%
Of 60 guest photos, 7 show damage or dirt: pests in 3, dirty surfaces in 1, building work in 1 and stains in 1. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (4), gym (1), restaurant (3), bathtub (6).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$75 is a typical night, from 305 dates checked in the coming year.
Weekends cost 4% more than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $66Dearest month: Sep 2027, $626
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Priceline$68
- Agoda$68
- th.bluepillow.com$68
- evendo.com$77
- Trip.com$78
- Vio.com$78
- deals.etrip.net$78
- qantas.com$92
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 504 m away by road, about 7 minutes on foot. There are 17 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven3 min walk247 m by road
- Nearest main road: Rama IV Road363 m
- Nearest station7 min walk504 m by road
- Wat Arun5.5 km
- Khao San Road6.2 km
- The Grand Palace6.5 km
- Chatuchak Market9.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 23 to 50 m².
- Superior Room with Swimming Pool View (2 Adults + 1 Child)23 m²Sleeps 31 King bedA view, going by the room's name
- Superior Twin Room, 2 Twin Beds23 m²Sleeps 2
- Superior Room with Balcony (2 Adults + 1 Child)23 m²Sleeps 31 King bedBalcony
- Deluxe Room with Bathtub (2 Adults + 1 Child)27 m²Sleeps 31 King bedBathtub
- Two-Bedroom Family Suite with Bathtub50 m²Sleeps 5Bathtub
- Superior Ground floorNot statedSleeps 21 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
22 Google reviewers ticked "Quiet", yet 16 guests complain about noise.
If room size matters to you
Here, 16 of the 25 guests who mention room size complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
261 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 381 most recent reviews from Google, Tripadvisor and the Booking network. 261 of them describe a stay in the last 2 years and are the ones counted here; the rest were 43 older, 4 in other languages and 73 with a score but no words.
- The hotel replied to 126 of its 200 newest Google reviews.
- 29 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.