SO/ Bangkok
5-star hotel · Bangkok, Bangkok
Long Weekend score
Good2 serious reports in 275 reviews: a physical hazard (2)
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 59% of Bangkok hotels
- 79% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 59% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 79% of guest comments are praise. 566 praise, 150 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $195 a nighttypical for two, before tax · from $179
- 3 min walkto the nearest station
- 275 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 260 m away
- Staff175 praise · 29 complain
- Views92 praise · 4 complain
- Location87 praise · 3 complain
- Pool43 praise · 7 complain
Against
- On a main road: Sathon Nuea Road44 m from the building
- Room condition43 complain · 6 praise
- Quiet at night9 complain · 6 praise
- Problems in the bathroom17 of 275 guests
- Something broken in the room16 of 275 guests
What guests reported
What guests say
275 reviews from the last 2 years. Most praised: staff (175 guests). Weakest: room condition, where 43 of the 49 who mention it complain.
Location873Strength
Loved staying here, the location is excellent near MRT and easy access to grab, taxi and tuk tuk.
Tripadvisor, September 2026, rated 5/5 by this guest
Good location, most staff were ok too again not as friendly and welcoming as other places I stayed , I feel there are much better options in terms of 5 star hotels in the area…breakfast wasn’t great neither was the food at Iris….bar had a poor and very expensive selection of cocktails….
Booking network, July 2026, rated 5/10 by this guest
Great place to stay but far from the nearest places to visit
Google, July 2026, rated 5/5 by this guest
Views924Strength
This was my first visit, and the view was great and the place was pleasant.
Google, August 2026, rated 5/5 by this guest
The pool view is amazing, so I recommend visiting every day.
Google, October 2026, rated 5/5 by this guest
We booked a spa couples massage and we were given a dingy dark room with no view of the park.
Booking network, September 2026, rated 6/10 by this guest
Room size402Strength
Beautiful rooms, lots of space.
Booking network, July 2026, rated 10/10 by this guest
I ended up with a spacious, beautiful room and an amazing view over the city.
Booking network, April 2026, rated 10/10 by this guest
It's a corner room, but the layout is strange; the passage from the door to the bedroom is unnecessarily long, and the bedroom is small.
Tripadvisor, August 2026, rated 5/5 by this guest
Staff17529Strength
The rooms are spacious and comfortable and hotel staff are very friendly and helpful.
Booking network, August 2026, rated 9/10 by this guest
The place is beautiful, and the service is excellent.
Tripadvisor, June 2026, rated 5/5 by this guest
Room cleaning service wasnt good, toilets open directly on the room no privacy, very very very rude staff specially the lady at reception
Booking network, August 2026, rated 1/10 by this guest
Pool437Strength
I also liked the pool area.
Booking network, March 2026, rated 9/10 by this guest
The pool area, atmosphere, and view of Bangkok skyline are second to none Huge, thank you to special shout out to Mint for being so helpful, friendly, and taking such great care of us We will definitely be returning next time.
Google, August 2026, rated 5/5 by this guest
The pool is on maintenance and no compensation was offered along with the construction noise happening around the hotel.
Google, October 2026, rated 2/5 by this guest
Breakfast4814Mostly good
The breakfast was so good.
Booking network, January 2026, rated 10/10 by this guest
Great breakfast, playful hotel.
Tripadvisor, January 2026, rated 5/5 by this guest
First disappointment after 14 years of annual stays: the breakfast!
Tripadvisor, July 2026, rated 3/5 by this guest
Food278Mostly good
The food was delicious at every restaurant, the service was great, and the view from Iris restaurant was amazing.
Google, September 2026, rated 5/5 by this guest
Great room, good food and excellent service.
Google, September 2026, rated 5/5 by this guest
The food in red oven at lunch and the buffet very average and very costly.
Tripadvisor, June 2026, rated 3/5 by this guest
Beds95Mostly good
Very comfortable rooms and beds.
Tripadvisor, March 2026, rated 5/5 by this guest
Everything was amazing, the view, pool, location, also the bed was super comfy.
Booking network, May 2026, rated 10/10 by this guest
Beds are so uncomfortable and the room layout was off.
Booking network, May 2026, rated 7/10 by this guest
Value86Split
SO/ Exec lounge well worth the extra cost
Tripadvisor, September 2026, rated 5/5 by this guest
The price is also very reasonable, making it perfect for a great value trip.
Google, August 2026, rated 5/5 by this guest
Cleanliness2520Split
And highly doubtful to reuse many things without checking or washing if look okayyyy.
Google, July 2026, rated 4/5 by this guest
sheets were unclean and smelled horrible after changing
Booking network, April 2026, rated 5/10 by this guest
The room wasn’t really clean and the pool closes early
Booking network, August 2026, rated 6/10 by this guest
Quiet at night69Split
Disturbing traffic noise at night
Booking network, January 2026, rated 9/10 by this guest
Wouldn’t return as not nice listening to traffic all night plus can’t get walk on road from the hotel.
Booking network, March 2026, rated 5/10 by this guest
The noise of next door construction is unbelievable loud that I didn’t enjoy my time staying by the pool.
Booking network, March 2026, rated 6/10 by this guest
Room condition643Weak spot
Unfortunately, the "metal elements" themed room felt old and worn.
Google, August 2026, rated 3/5 by this guest
Only minor point is that the rooms are due for renovation, which could be seen especially from the wood themed room.
Tripadvisor, April 2026, rated 4/5 by this guest
Rooms are slightly outdated but all the restaurants are super great and staffs are kind.
Google, August 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,066 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 17 of 275 reviews.
Problems in the bathroom17 of 2751 in 16 reviews
Some of the faucets are leaking, so they need to be replaced.
Booking network, March 2026, rated 10/10 by this guest
Sink drain was blocked, slow draining, but that almost standard in hotels in Bangkok.
Booking network, July 2026, rated 10/10 by this guest
Something broken in the room16 of 2751 in 17 reviews
It really didn’t bother us but the main lights in the room were not working at night somehow.
Booking network, July 2026, rated 8/10 by this guest
A lot of switches that do nothing.
Google, September 2026, rated 3/5 by this guest
A slow check-in12 of 2751 in 23 reviews
The check in process was incredibly slow and it felt like there was a lot of staff being busy without actually helping.
Tripadvisor, July 2026, rated 3/5 by this guest
After checking on her computer, she very rudely told me that I could not checkout late, and that I would have to leave at 12 noon.
Tripadvisor, September 2026, rated 1/5 by this guest
Complaints the hotel left unresolved10 of 2751 in 28 reviews
Bathroom amenities not checked for replenishment despite calling ‘solution centre’
Booking network, August 2026, rated 4/10 by this guest
Its fine if a plain 'no' was received but Staff did not acknowledge, nor check the messages/requests.
Booking network, July 2026, rated 4/10 by this guest
The lift10 of 2751 in 28 reviews
There have many levels and time for waiting for the elevator is usually long.
Google, September 2026, rated 5/5 by this guest
One of the 4 elevators was very often, either under maintenance or not in service for other reasons.
Tripadvisor, January 2026, rated 5/5 by this guest
Mould or damp9 of 2751 in 31 reviews
Room smelt a bit damp and felt a little tired.
Booking network, March 2026, rated 9/10 by this guest
Not cleaned during our stay
Booking network, June 2026, rated 7/10 by this guest
Serious reports
2 in 275 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 275 reviews
Covered in mould and dust + had broken floor boards and NAILS sticking out - I tripped and hurt my foot.
Tripadvisor, June 2026, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (4), restaurant (8), bar (2), bathtub (3).
Price, place and rooms
Price
$195 is a typical night, from 300 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: May 2027, $179Dearest month: Nov 2026, $226
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 260 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: Sathon Nuea Road44 m
- Nearest station3 min walk260 m by road
- Nearest shop: 7-Eleven4 min walk290 m by road
- Wat Arun7.0 km
- Khao San Road7.4 km
- The Grand Palace7.8 km
- Chatuchak Market9.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 40 to 233 m².
- SO Cozy Double Room with City View40 m²Sleeps 3BathtubA view, going by the room's name
- SO Cozy Twin Room with City View40 m²Sleeps 3BathtubA view, going by the room's name
- SO COMFY Double Room with Park or City View40 m²Sleeps 3BathtubA view, going by the room's name
- SO COMFY Twin Room with Park or City View40 m²Sleeps 3BathtubA view, going by the room's name
- SO Club Double Room with Park View and Executive Lounge Benefits41 m²Sleeps 3BathtubA view, going by the room's name
- SO King Studio Room with Skyline City View and Club Signature Benefits65 m²Sleeps 3BathtubA view, going by the room's name
The other 4 room types
- SO One-Bedroom Suite with Lumpini Park or City View and Club Benefits67 m²Sleeps 3BathtubA view, going by the room's name
- SO Suite with Executive Lounge Benefits73 m²Sleeps 31 Queen bedBathtub
- SO Lofty King Suite with Panoramic Park or City View99 m²Sleeps 3BathtubA view, going by the room's name
- SO VIP Duplex Suite Panoramic City and Lumpini Park View - Club Signature Benefits233 m²Sleeps 62 Queen bedBathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 59% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 94 out of 100 and Booking network rates it 86. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 43 of the 49 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
275 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 896 most recent reviews from Google, Tripadvisor and the Booking network. 275 of them describe a stay in the last 2 years and are the ones counted here; the rest were 114 older, 118 in other languages, 367 with a score but no words and 22 about the restaurant rather than a stay.
- The hotel replied to 189 of its 200 newest Google reviews.
- 26 in every 100 reviews thank a staff member by name.
- 26 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.