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VIE Hotel Bangkok - MGallery Collection

5-star hotel · Ratchathewi, Bangkok

Long Weekend score

Strong

1 serious report in 284 reviews: a physical hazard

Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 84% of Bangkok hotels
  • 93% of guest comments are praise
  • 95% of guest photos show no damage
How this score is made
  • Rated higher than 84% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
  • 93% of guest comments are praise. 578 praise, 42 complain. Counts for 30% of the score.
  • 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $203 a nighttypical for two, before tax · from $174
  • 2 min walkto the nearest station
  • 284 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
VIE Hotel Bangkok - MGallery Collection$203 a typical night
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At a glance

For

  • A station within walking distanceA station is 142 m away
  • Staff209 praise · 7 complain
  • Location116 praise · 1 complain
  • Breakfast62 praise · 6 complain
  • Room size54 praise · 0 complain

Against

  • On a main road: Phaya Thai Road60 m from the building
  • Room condition8 complain · 8 praise

What guests reported

What guests say

284 reviews from the last 2 years. Most praised: staff (209 guests). Weakest: room condition, where 8 of the 16 who mention it complain.

Room size540Strength

Warm and kind service, beautiful and spacious room, delicious breakfast and the gym is top class!

Google, July 2026, rated 5/5 by this guest

We enjoyed the huge space to rest and relax.

Google, May 2026, rated 4/5 by this guest
Views150Strength

The room was comfortable with a lovely view, the pool was pleasant, and the breakfast buffet was very nice and good.

Google, May 2026, rated 5/5 by this guest

The room was spacious and offered a beautiful view of the city.

Google, March 2026, rated 5/5 by this guest
Location1161Strength

Location is quite good, very near the BTS so getting around was easy.

Google, September 2026, rated 4/5 by this guest

Excellent location, a short walking distance from Siam center

Tripadvisor, September 2026, rated 5/5 by this guest
Staff2097Strength

Staff are polite and helpful.

Tripadvisor, August 2026, rated 5/5 by this guest

And the exceptional service of the team who go above and beyond to make the stay enjoyable and to assist

Tripadvisor, September 2026, rated 5/5 by this guest

The swimming pool was not easy to reach and the malls not very close to the hotel and it will be great if they use their own toktok every 30:00 minutes instead of every one hour.

Booking network, August 2026, rated 7/10 by this guest
Cleanliness373Strength

Great value for money, very clean and tidy.

Tripadvisor, August 2026, rated 5/5 by this guest

Room was spacious and clean, hotel staff are friendly and helpful.

Booking network, December 2025, rated 7/10 by this guest

Cleanliness needs a little improvement.

Booking network, October 2025, rated 9/10 by this guest
Food333Strength

The vibe, comfort, location, food, and most importantly a welcoming and accommodating team!

Tripadvisor, August 2026, rated 5/5 by this guest

everyone was friendly at breakfast and even room service was amazing..

Google, April 2026, rated 5/5 by this guest

Its very nice and luxurious but we didnt like the options for food in the buffet

Booking network, June 2026, rated 9/10 by this guest
Breakfastcomplaints rising: 0.0 in 100 a year ago, 2.6 now626Strength

Das Frühstücksbuffet lässt keine Wünsche offen.

Booking network, January 2026, rated 10/10 by this guest

The room was huge and super comfortable, breakfast was perfect, but the service is really what makes this hotel special.

Google, September 2026, rated 5/5 by this guest

It's not good choice for breakfast

Booking network, July 2026, rated 10/10 by this guest
Pool142Strength

I really like the swimming pool.

Google, March 2026, rated 5/5 by this guest

The rooftop pool was also a lovely place to relax and enjoy the Bangkok atmosphere.

Google, August 2026, rated 5/5 by this guest

In addition, the breakfast was decent, and although the pool is small, there weren't many people, so I was able to spend some leisurely time there.

Google, October 2026, rated 5/5 by this guest
Beds102Mostly good

Very comfortable bed, great food in the restaurant and the staff really went above and beyond.

Google, August 2026, rated 5/5 by this guest

The staff are beyond friendly and the bed was excellent- will book again

Tripadvisor, September 2026, rated 5/5 by this guest

Only thing is that the mattress is hard and not comfortable

Tripadvisor, August 2026, rated 5/5 by this guest
Quiet at night126Mostly good

the suite was spacious , well presented and quiet.

Google, March 2026, rated 5/5 by this guest

The staff are very enthusiastic ❤️ I really like this hotel~ The room is also quiet~ It's convenient to get around~ This is my second stay!

Tripadvisor, September 2026, rated 5/5 by this guest

Small pool, very average breakfast with limited choices, noisy air conditioning, overpriced spa...

Google, March 2026, rated 2/5 by this guest
Value84Mostly good

In the middle of all the chaos, for the better of course, and within walking distance of all the major malls, very worth it and recommended

Google, May 2026, rated 5/5 by this guest

Super zuvorkommender Service, tolles Preis-Leistungs-Verhältnis,

Booking network, May 2026, rated 9/10 by this guest
Room condition88Split

However, the rooms are old.

Google, May 2026, rated 3/5 by this guest

tv screens old and very small (not smart)

Booking network, December 2024, rated 10/10 by this guest

Room size and the hotel new in good location

Booking network, August 2026, rated 10/10 by this guest

Who stays, and their score out of 10

Couples9.3121 reviews
Families9.2100 reviews
Solo travellers9.430 reviews
Business trips9.825 reviews
Friends9.321 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 3,090 Google ratings

5 stars74%
4 stars19%
3 stars4%
2 stars1%
1 star2%

Problems guests raised

Raised most: complaints the hotel left unresolved, in 6 of 284 reviews.

Complaints the hotel left unresolved6 of 2841 in 47 reviews

Called reception and a plumber was called who did something and said it had been fixed but upon using the sink it was still leaking.

Booking network, August 2025, rated 5/10 by this guest
Something broken in the room6 of 2841 in 47 reviews
Heating and air conditioning5 of 2841 in 57 reviews

Freezing air con in lobby

Booking network, July 2026, rated 9/10 by this guest
Not as shown or booked4 of 2841 in 71 reviews
Unexpected charges and refunds3 of 2841 in 95 reviews

3) The hotel has failed to refund the deposit taken at check-in and will notrespond to my queries..

Booking network, October 2025, rated 1/10 by this guest

My booking said breakfast included and when I came they wanted to charge me for my child.

Booking network, July 2025, rated 9/10 by this guest
Problems in the bathroom3 of 2841 in 95 reviews

The water pressure of shower is not strong enough

Booking network, December 2024, rated 10/10 by this guest

Serious reports

1 in 284 reviews, most common first. Shown beside the score, never averaged into it.

A physical hazard1 of 284 reviews

The bathroom ceiling in our Executive Family Suite showed serious visible damage apparently caused by water leakage/plumbing above it.

Google, September 2026, rated 1/5 by this guest
Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

3 of the 60 guest photos we checked show damage or dirt (5%).

Guest photos showing damage or dirt3 of 605%

Guests’ photos confirm: swimming pool (3), spa (1), restaurant (8), bar (5), bathtub (2).

Price, place and rooms

Price

$203 is a typical night, from 302 dates checked in the coming year.

$203Typical night
$174Cheapest night
$1,456Dearest night

Weekends cost 9% more than weekdays

A typical night, month by month

Cheapest month: May 2027, $174Dearest month: Dec 2026, $222

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • Trip.com$196
  • Booking.com$196
  • expedia.co.th$196
  • Hotels.com$196
  • Priceline$196
  • deals.goseek.com$196
  • qantas.com$197
  • evendo.com$226

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

The nearest station is 142 m away by road, about 2 minutes on foot. There are 11 bars or clubs within 200 metres.

  1. Nearest main road: Phaya Thai Road60 m
  2. Nearest station2 min walk142 m by road
  3. Nearest shop: 7-Eleven3 min walk210 m by road
  4. Khao San Road4.4 km
  5. The Grand Palace5.6 km
  6. Wat Arun6.2 km
  7. Chatuchak Market6.3 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m11
Places to eat within a 5 minute walk71

Distances follow the streets, not straight lines.

Rooms

15 room types, from 38 to 145 m².

  • Deluxe King Room38 m²Sleeps 3
  • Deluxe Twin38 m²Sleeps 3
  • Family Suite76 m²Sleeps 31 super-king bed + 1 Sofa bedBathtub
  • Deluxe Suite76 m²Sleeps 31 super-king bedBathtub
  • EXECUTIVE SUITE, Piano Club Privilege, 1 King Bed, Separate Living Room81 m²Sleeps 3Bathtub
  • Executive King Suite81 m²Sleeps 3
The other 9 room types
  • Executive Family Suite - Piano Club Privilege81 m²Sleeps 31 super-king bed + 1 Sofa bedBathtub
  • Club Suite, 1 King Bed with Sofa bed (Privilege)90 m²Sleeps 3Bathtub
  • Executive Suite, 2 Bedrooms (Piano Club Privilege)119 m²Sleeps 6Bathtub
  • Duplex Two-Bedroom Suite with Piano Club Privilege125 m²Sleeps 6
  • DUPLEX SUITE, Piano Club Privilege, Separate Living Room125 m²Sleeps 62 King bedBathtub
  • Two-Bedroom Suite with Piano Club Privilege126 m²Sleeps 6Bathtub
  • Grand Duplex Two-Bedroom Duplex Suite with Piano Club Privilege145 m²Sleeps 6
  • GRAND DUPLEX SUITE, Piano Club Privilege, Separate Living Room145 m²Sleeps 62 King bedBathtub
  • VIE Penthouse Suite 2, Piano Club Privilege, 1 King BedNot statedSleeps 3Bathtub

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 9.2 out of 10. 84% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.

Every review site, out of 100

Google924.6 of 5 · 3,090 reviews
Tripadvisor944.7 of 5 · 5,590 reviews
Booking sites, guests who stayed929.2 of 10 · 1,019 reviews
Accor, the hotel's own chain924.6 of 5 · 1,663 reviews
Trip.com904.5 of 5 · 791 reviews

If room condition matters to you

Here, 8 of the 16 guests who mention room condition complain. These nearby hotels do better on it.

Akara BangkokRatchathewi · scored 98 out of 100 · $104 a night91StrengthChatrium Grand BangkokRatchathewi · scored 94 out of 100 · $223 a night161StrengthNovotel Bangkok Platinum PratunamRatchathewi · scored 90 out of 100 · $142 a night71Strength

More hotels in Bangkok

The nearest first, with our score for each.

Chatrium Grand BangkokRatchathewi · $223 a typical night94 · StrongEvergreen Place Siam by UHGRatchathewi · $64 a typical night91 · StrongSiam Swana HotelRatchathewi · $43 a typical night46 · WeakAkara BangkokRatchathewi · $104 a typical night98 · StrongNovotel Bangkok Platinum PratunamRatchathewi · $142 a typical night90 · Strong

All hotels in Bangkok

How we know

284 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 672 most recent reviews from Google, Tripadvisor and the Booking network. 284 of them describe a stay in the last 2 years and are the ones counted here; the rest were 85 older, 34 in other languages, 253 with a score but no words and 16 about the restaurant rather than a stay.
  • The hotel replied to 194 of its 200 newest Google reviews.
  • 23 in every 100 reviews thank a staff member by name.
  • 33 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
VIE Hotel Bangkok - MGallery Collection1 of 5
A rooftop swimming pool with turquoise water, teal umbrellas, sun loungers and potted shrubs, with high-rise buildings visible beyond.
A rooftop swimming pool with turquoise water, teal umbrellas, sun loungers and potted shrubs, with high-rise buildings visible beyond.
Aerial view of a rooftop swimming pool with one swimmer, sun loungers on a wooden deck, and a glass railing above a city street with trees.
Aerial view of a rooftop swimming pool with one swimmer, sun loungers on a wooden deck, and a glass railing above a city street with trees.
A dining room with tables set for service, upholstered armchairs and banquettes, a black grand piano in the foreground, and floor-to-ceiling windows overlooking city buildings.
A dining room with tables set for service, upholstered armchairs and banquettes, a black grand piano in the foreground, and floor-to-ceiling windows overlooking city buildings.
A restaurant dining area with red leather booth seating, wooden tables, pendant lights and a large window showing blurred city buildings outside.
A restaurant dining area with red leather booth seating, wooden tables, pendant lights and a large window showing blurred city buildings outside.
A hotel lounge with pendant chandeliers, burgundy leather armchairs, a grand piano, and a bar counter with bottle shelves in the background.
A hotel lounge with pendant chandeliers, burgundy leather armchairs, a grand piano, and a bar counter with bottle shelves in the background.

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