Novotel Bangkok Platinum Pratunam
4-star hotel · Ratchathewi, Bangkok
Long Weekend score
StrongNo serious reports. in 290 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of Bangkok hotels
- 92% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 84% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 92% of guest comments are praise. 495 praise, 41 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $142 a nighttypical for two, before tax · from $115
- 7 min walkto Pratunam station
- 290 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distancePratunam is 530 m away
- Staff167 praise · 12 complain
- Location148 praise · 0 complain
- Cleanliness56 praise · 4 complain
- Breakfast39 praise · 5 complain
Against
- On a main road: Phetchaburi Road42 m from the building
- Quiet at night6 complain · 6 praise
What guests reported
What guests say
290 reviews from the last 2 years. Most praised: staff (167 guests). Weakest: quiet at night, where 6 of the 12 who mention it complain.
Location1480Strength
The location is excellent in the center of the city.
Booking network, April 2026, rated 9/10 by this guest
Its so near everything we needed to buy.
Booking network, March 2026, rated 10/10 by this guest
Views181Strength
A wide variety of breakfast options, a beautiful view, and a central location.
Google, October 2026, rated 5/5 by this guest
Staff were great especially at View - we had a beautiful meal and the view was amazing.
Booking network, July 2026, rated 9/10 by this guest
Staff16712Strength
This Novotel was in a great location close to shopping with good views, attentive staff, and tasteful, clean & quiet
Booking network, June 2026, rated 10/10 by this guest
The room was comfortable and the staff were friendly.
Google, September 2026, rated 4/5 by this guest
The service was unprofessional and extremely exploitative.
Google, September 2026, rated 1/5 by this guest
Cleanliness564Strength
Room was very clean ,we stayed at 2314 and 2318 for 5 days ,the room was very clean ,housekeeping was doing good job ,and hotel near very where,good for 1st visit bkk ,breakfast very good
Booking network, July 2026, rated 9/10 by this guest
Room is spacious and clean.
Google, September 2026, rated 5/5 by this guest
The property was very dirty and the cleaning people was not clean good when I go inside the suite the toilet was very dirty
Booking network, May 2026, rated 1/10 by this guest
Food111Strength
Food at f&b are perfectgood krap.,service good.
Google, October 2026, rated 5/5 by this guest
Nice to spend time Pratuna everything nice food and people 🥰
Google, August 2026, rated 5/5 by this guest
Room size202Strength
The location , size of the room and decoration was amazing.
Booking network, January 2026, rated 9/10 by this guest
Great location and nice room size
Booking network, June 2026, rated 5/10 by this guest
Location is good in city near shopping area.
Booking network, July 2026, rated 7/10 by this guest
Breakfast395Strength
Location: City view,Room : Nice and clean by Khun Sangdao and khun Wanna , Service: Warm welcome from Khun Alin, khun Auto,khun Meawwa …Breakfast: all good and healthy…
Tripadvisor, August 2026, rated 5/5 by this guest
Breakfast was good as well.
Google, September 2026, rated 5/5 by this guest
Everything is great, except that breakfast variety can be improved.
Booking network, August 2026, rated 8/10 by this guest
Room condition71Strength
Very good service The room has just been refurbished Basically new clean clean 👍👍👍 I live on the 23rd floor Super beautiful view
Tripadvisor, February 2026, rated 5/5 by this guest
Next to all malls, Very clean, Good price, modern
Booking network, July 2026, rated 10/10 by this guest
Pool92Mostly good
god frokost og flott basseng området.
Booking network, February 2026, rated 9/10 by this guest
Great location, great pool, friendly staff
Booking network, February 2026, rated 10/10 by this guest
We didn't try the restaurants
Booking network, July 2026, rated 10/10 by this guest
Value94Mostly good
Thirdly, the price is excellent.
Google, August 2026, rated 5/5 by this guest
The environment here is very clean and love the atmosphere here, worth the stay!
Google, September 2026, rated 5/5 by this guest
Prices are higher than expected for this level hotel
Booking network, May 2026, rated 8/10 by this guest
Beds53Mostly good
Comfy beds, pillows, great buffet breakfast and unbeatable location makes this an ideal choice of hotel
Tripadvisor, February 2026, rated 5/5 by this guest
The rooms are modern and clean with a very comfortable bed.
Booking network, April 2026, rated 10/10 by this guest
The air conditioner was bad and the bed was uncomfortable.
Booking network, July 2026, rated 9/10 by this guest
Quiet at night66Split
Room was very noisy with the air-conditioning very loud noise and beside engine room or some generator room, it was very noisy ringing alarm noise all the way during my 5days stay, could hardly sleep plus bed was very hard.
Booking network, September 2026, rated 6/10 by this guest
We were on the 14th floor and could still hear the traffic.
Booking network, March 2026, rated 9/10 by this guest
The noise it would be better if there is a noise barrier between the connect rooms.
Booking network, July 2026, rated 10/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 8,115 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 6 of 290 reviews.
Unexpected charges and refunds6 of 2901 in 48 reviews
Not full halal breakfast, later check out prices are ridiculous
Booking network, January 2026, rated 8/10 by this guest
For new year celebration , all the view fireworks windows places in hotel was charged a-lot and no special price for people who staying in the hotel, we should pay to enter the swimming pool area at fireworks time around 16000 BHt for table for two person and 4500 BHt to access only.
Booking network, January 2026, rated 10/10 by this guest
Problems in the bathroom6 of 2901 in 48 reviews
Also, the water pressure in the bathroom can be improved.
Booking network, May 2026, rated 9/10 by this guest
Nothing to hang up clothes or wash inners
Booking network, July 2026, rated 9/10 by this guest
A slow check-in6 of 2901 in 48 reviews
Just a suggestion: it would be even nicer if a shower room could be made available for guests who require a late check-out that cannot be accommodated due to occupancy or business demands.
Booking network, June 2026, rated 7/10 by this guest
PHowever, the staff insisted that I pay the full rate for an additional night's stay, despite only needing the room for a short period.
Booking network, July 2026, rated 8/10 by this guest
Serious reports
None found in 290 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), restaurant (4), bar (2), kids' area (2), event space (2).
The hotel says it has no hot tub.
Price, place and rooms
Price
$142 is a typical night, from 300 dates checked in the coming year.
Weekends cost 8% more than weekdays
A typical night, month by month
Cheapest month: Apr 2027, $123Dearest month: Dec 2026, $185
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- wego.com$203
- Agoda$204
- Trip.com$204
- Booking.com$204
- skyscanner.net$204
- airasia.com$204
- expedia.co.th$204
- qantas.com$204
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Pratunam station is 530 m away by road, about 7 minutes on foot.
- Nearest main road: Phetchaburi Road42 m
- Nearest shop: 7-Eleven1 min walk67 m by road
- Nearest station: Pratunam7 min walk530 m by road
- Khao San Road5.2 km
- The Grand Palace6.5 km
- Chatuchak Market6.5 km
- Wat Arun7.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
15 room types, from 23 to 56 m².
- Standard Room, 1 King Bed23 m²Sleeps 3
- Standard Double Room with City View23 m²Sleeps 3A view, going by the room's name
- Superior Twin Room with City View25 m²Sleeps 3A view, going by the room's name
- Superior King Room with City View25 m²Sleeps 3A view, going by the room's name
- Premier Double Room with Park View28 m²Sleeps 3A view, going by the room's name
- Premier Twin Room with Park View28 m²Sleeps 3A view, going by the room's name
The other 9 room types
- Deluxe King Room with Park View28 m²Sleeps 3A view, going by the room's name
- Deluxe Twin Room with Park View28 m²Sleeps 3A view, going by the room's name
- Executive Twin Room with Park View - Lounge Access28 m²Sleeps 4A view, going by the room's name
- Premier Room, 1 King Bed, Park View28 m²Sleeps 3A view, going by the room's name
- Family Room with Bunk Bed with City View28 m²Sleeps 4A view, going by the room's name
- Family Room, Multiple Beds28 m²Sleeps 4
- Executive King Room with Park View - Lounge Access28 m²Sleeps 4A view, going by the room's name
- Executive King Suite – Lounge Access56 m²Sleeps 4Bathtub
- Executive Suite, 1 King Bed56 m²Sleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If quiet at night matters to you
Here, 6 of the 12 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
290 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 861 most recent reviews from Google, Tripadvisor and the Booking network. 290 of them describe a stay in the last 2 years and are the ones counted here; the rest were 117 older, 117 in other languages, 328 with a score but no words and 9 about the restaurant rather than a stay.
- The hotel replied to 170 of its 200 newest Google reviews.
- 37 in every 100 reviews thank a staff member by name.
- 20 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.