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The Berkeley Hotel Pratunam

5-star hotel · Ratchathewi, Bangkok

Long Weekend score

Good

No serious reports. in 253 reviews

Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 66% of Bangkok hotels
  • 88% of guest comments are praise
  • 97% of guest photos show no damage
How this score is made
  • Rated higher than 66% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
  • 88% of guest comments are praise. 527 praise, 69 complain. Counts for 30% of the score.
  • 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $74 a nighttypical for two, before tax · from $58
  • 11 min walkto the nearest station
  • 253 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
The Berkeley Hotel Pratunam$74 a typical night
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At a glance

For

  • Staff161 praise · 13 complain
  • Location102 praise · 2 complain
  • Breakfast69 praise · 11 complain
  • Room size48 praise · 2 complain
  • Cleanliness47 praise · 8 complain

Against

  • On a main road: Phetchaburi Road30 m from the building
  • Room condition16 complain · 3 praise
  • The lift12 of 253 guests

What guests reported

What guests say

253 reviews from the last 2 years. Most praised: staff (161 guests). Weakest: room condition, where 16 of the 19 who mention it complain.

Location1022Strength

Good location, excellent breakfast and all the malls are nearby.

Booking network, September 2026, rated 9/10 by this guest

As always fantastic family room great location excellent breakfast.

Booking network, August 2026, rated 10/10 by this guest

Location was not central and traffic was a lot, Bangkok so to travel to sightseeing places we had to had to take the GRAB cab service we were stuck in traffic on nearly 1 hour during the evening times by the journey would take 25 minutes

Booking network, August 2026, rated 7/10 by this guest
Room size482Strength

Spacious room, excellent breakfast spread and spa in the hotel.

Google, October 2026, rated 5/5 by this guest

The rooms are big and spacious.

Google, October 2026, rated 5/5 by this guest
Staff16113Strength

I was particularly impressed by the excellent service from Khun oum, who was attentive and took great care of me throughout my stay.

Google, October 2026, rated 5/5 by this guest

The breakfast buffet was excellent, with a wide and tasty selection, and the hospitality was even better.

Google, October 2026, rated 5/5 by this guest

When I complained to the front desk staff, they were very passive and showed no intention of addressing the issue.

Google, October 2026, rated 1/5 by this guest
Views242Strength

Rooms, food, views, staff, amazing hotel.

Booking network, August 2026, rated 10/10 by this guest

I like the cleanliness and the location, the view is amazing.

Tripadvisor, April 2026, rated 5/5 by this guest

I thought that it would have a better view of Central World but they put up a screen that blocked your view.

Tripadvisor, February 2026, rated 5/5 by this guest
Beds101Strength

Location was fab, comfortable beds, staff amazing.

Booking network, August 2026, rated 9/10 by this guest

Good quality bed, good shower, delicious breakfast buffet with plenty of choice.

Booking network, August 2026, rated 9/10 by this guest

Quite crowded; some basic amenities like iron box not available as a standard part of room items ; bed not so comfortable

Booking network, September 2026, rated 8/10 by this guest
Breakfast6911Strength

The breakfast is absolutely fabulous,

Google, October 2026, rated 5/5 by this guest

Buffet breakfast had a good variety and a halal section.

Booking network, August 2026, rated 9/10 by this guest

The morning coffee at breakfast was undrinkable for us.

Booking network, August 2026, rated 9/10 by this guest
Cleanliness478Strength

The place was clean and well-maintained.

Google, October 2026, rated 5/5 by this guest

Excellent size room for a family of 5 - clean and modern.

Tripadvisor, April 2026, rated 5/5 by this guest

Everything was horrible, the rooms were old, tired and dirty.

Booking network, August 2026, rated 3/10 by this guest
Value112Mostly good

Great value for a 5 star.

Booking network, July 2026, rated 9/10 by this guest

Deal was good value for money.

Booking network, August 2026, rated 6/10 by this guest
Food275Mostly good

The food was delicious and there was a wide variety.

Google, September 2026, rated 5/5 by this guest

Recommended hotel to stay, strategic location, good view, good food, nice staff.

Google, October 2026, rated 5/5 by this guest

room service food was very average, the fitness center has outdated equipment.

Booking network, July 2026, rated 9/10 by this guest
Pool257Mostly good

Pool was great although not many sun beds around the pool but we managed to get 5 together after a while.

Booking network, August 2026, rated 10/10 by this guest

Very good experience particularly the swimming pool and breakfast awesome plenty of variety value for money .

Booking network, August 2026, rated 10/10 by this guest

Pool was small, chikd play area was super small

Google, October 2026, rated 5/5 by this guest
Room condition316Weak spot

The room was clean and comfortable, although a little dated and could use some renovation.

Booking network, August 2026, rated 9/10 by this guest

Common areas are a little dated but has everything you need

Booking network, September 2026, rated 8/10 by this guest

Hotel is pretty dated and rooms are a little old, but service is great at the hotel, bell boys Jcop and Ko did a great job.

Google, October 2026, rated 4/5 by this guest

Too few mentions to judge: quiet at night.

Who stays, and their score out of 10

Families8.7259 reviews
Solo travellers8.8199 reviews
Friends9.1115 reviews
Couples8.596 reviews
Business trips9.212 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 20,516 Google ratings

5 stars78%
4 stars16%
3 stars4%
2 stars1%
1 star1%

Problems guests raised

Raised most: the lift, in 12 of 253 reviews.

The lift12 of 2531 in 21 reviews

And the lifts were broken down we had to wait half n hour for them to fix it although electricity was going and coming was looking scary

Booking network, September 2026, rated 4/10 by this guest

Take time to wait for Elevator reach to your room.

Booking network, August 2026, rated 8/10 by this guest
A booking not honoured8 of 2531 in 32 reviews

I paid for a double room but got a itwin, later on request, I was changed to a double after 2 nights..but it was ok..

Booking network, September 2026, rated 9/10 by this guest

There was a lot of dust in the room assigned first and without our knowledge was given us a connecting room and a child was noisy enough for us to request a room change

Booking network, September 2026, rated 5/10 by this guest
A slow check-in8 of 2531 in 32 reviews

Great breakfast selection, but check-in was lengthy, I don't know why...

Google, September 2026, rated 4/5 by this guest

The check in was slow and felt overly laborious.

Booking network, September 2026, rated 6/10 by this guest
Not as shown or booked7 of 2531 in 36 reviews
Complaints the hotel left unresolved6 of 2531 in 42 reviews

They werent even on the same floor and the reception did not appreciate why this was an issue

Booking network, August 2026, rated 5/10 by this guest

Unfortunately, six months later, the Wi-Fi has not improved.

Tripadvisor, February 2026, rated 1/5 by this guest
Problems in the bathroom4 of 2531 in 63 reviews

One bizarre thing was no hot water from tap in bathroom basin.

Tripadvisor, April 2026, rated 5/5 by this guest

Serious reports

None found in 253 reviews.

Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found
A physical hazardNone found

Photos, checked

2 of the 60 guest photos we checked show damage or dirt (3%).

Guest photos showing damage or dirt2 of 603%

What it advertises, against the photos

Landmark viewin 1 of the hotel’s photos · 4 of guests’In photos, not advertised

Guests’ photos confirm: swimming pool (2), restaurant (11), bar (1).

Price, place and rooms

Price

$74 is a typical night, from 302 dates checked in the coming year.

$74Typical night
$58Cheapest night
$323Dearest night

Weekends cost the same as weekdays

A typical night, month by month

Cheapest month: Apr 2027, $69Dearest month: Nov 2026, $83

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • reservation.travelanium.net$79
  • Booking.com$82
  • Vio.com$83
  • deals.etrip.net$83
  • kayak.co.th$84
  • hotelscombined.co.th$84
  • Priceline$84
  • evendo.com$84

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

The nearest station is 789 m away by road, about 11 minutes on foot.

  1. Nearest main road: Phetchaburi Road30 m
  2. Nearest shop: 7-Eleven4 min walk265 m by road
  3. Nearest station11 min walk789 m by road
  4. Khao San Road5.5 km
  5. Chatuchak Market6.5 km
  6. The Grand Palace6.7 km
  7. Wat Arun7.6 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m0
Places to eat within a 5 minute walk56

Distances follow the streets, not straight lines.

Rooms

6 room types, from 35 to 57 m².

  • Luxury Room (Main Tower)35 m²Sleeps 31 Queen bed + 2 Twin bedBathtub
  • Premier Room (North Tower)35 m²Sleeps 32 Twin bed
  • Luxury Quadruple Room (Main Tower)50 m²Sleeps 52 Queen bedBathtub
  • Standard Triple Room54 m²Sleeps 41 Single bed + 1 super-king bed
  • Premier Family Bunk Bed (North Tower)55 m²Sleeps 6
  • Premier Family Room (North Tower)57 m²Sleeps 41 Twin bed + 1 Queen bedBathtub

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8.7 out of 10. 66% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.

Every review site, out of 100

Google924.6 of 5 · 20,516 reviews
Tripadvisor804 of 5 · 4,261 reviews
Booking sites, guests who stayed878.7 of 10 · 8,961 reviews
Trip.com904.5 of 5 · 200 reviews

If room condition matters to you

Here, 16 of the 19 guests who mention room condition complain. These nearby hotels do better on it.

Akara BangkokRatchathewi · scored 98 out of 100 · $104 a night91StrengthNovotel Bangkok Platinum PratunamRatchathewi · scored 90 out of 100 · $142 a night71StrengthMercure Bangkok MakkasanRatchathewi · scored 85 out of 100 · $66 a night53Mostly good

More hotels in Bangkok

The nearest first, with our score for each.

Novotel Bangkok Platinum PratunamRatchathewi · $142 a typical night90 · StrongAmari Bangkok HotelRatchathewi · $141 a typical night85 · StrongBaiyoke Suite HotelRatchathewi · $40 a typical night51 · MixedIndra Regent HotelRatchathewi · $66 a typical night43 · WeakAkara BangkokRatchathewi · $104 a typical night98 · Strong

All hotels in Bangkok

How we know

253 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 888 most recent reviews from Google, Tripadvisor and the Booking network. 253 of them describe a stay in the last 2 years and are the ones counted here; the rest were 51 older, 192 in other languages, 346 with a score but no words and 46 about the restaurant rather than a stay.
  • The hotel replied to 176 of its 200 newest Google reviews.
  • 34 in every 100 reviews thank a staff member by name.
  • 14 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
The Berkeley Hotel Pratunam1 of 5
A rooftop pool with a circular bubbling spa section, sun loungers with blue towels, and tall towers in the background.
A rooftop pool with a circular bubbling spa section, sun loungers with blue towels, and tall towers in the background.
Rooftop swimming pool with a round plunge pool, sun loungers, umbrellas and outdoor dining tables, overlooking a hazy city skyline.
Rooftop swimming pool with a round plunge pool, sun loungers, umbrellas and outdoor dining tables, overlooking a hazy city skyline.
Aerial view of The Berkeley Hotel's white tower with its gold dome and podium, surrounded by Bangkok high-rises under a partly cloudy sky.
Aerial view of The Berkeley Hotel's white tower with its gold dome and podium, surrounded by Bangkok high-rises under a partly cloudy sky.
A hotel room with two beds, armchairs and a desk, with floor-to-ceiling windows overlooking high-rise buildings.
A hotel room with two beds, armchairs and a desk, with floor-to-ceiling windows overlooking high-rise buildings.
A made-up double bed with a red patterned runner sits beside a large window with sheer curtains, cream armchairs, and hazy city buildings beyond the glass.
A made-up double bed with a red patterned runner sits beside a large window with sheer curtains, cream armchairs, and hazy city buildings beyond the glass.

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