Concorde Hotel New York
4-star hotel · Midtown East, New York
Long Weekend score
StrongNo serious reports. in 294 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of New York hotels
- 91% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 84% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 91% of guest comments are praise. 715 praise, 69 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $362 a nighttypical for two, before tax · from $204
- 3 min walkto East 53rd Street & Lexington Avenue at Northeast Corner station
- 294 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to Rockefeller Center1.2 km by road
- A station within walking distanceEast 53rd Street & Lexington Avenue at Northeast Corner is 227 m away
- Staff207 praise · 19 complain
- Location161 praise · 0 complain
- Cleanliness116 praise · 2 complain
Against
- The liftcomplaints rising: 3.0 in 100 a year ago, 4.6 now13 of 294 guests
What guests reported
What guests say
294 reviews from the last 2 years. Most praised: staff (207 guests). Weakest: value, where 10 of the 26 who mention it complain.
Location1610Strength
If you want a friendly hotel right in the heart of Manhattan then this is it!
Google, July 2026, rated 5/5 by this guest
Good location, near subway, friendly and professional employees, especially the front desk Sandy and the corporate manager who are very nice and helpful.
Tripadvisor, July 2026, rated 5/5 by this guest
Cleanliness1162Strength
the hotel was very clean and comfortable!
Booking network, July 2026, rated 10/10 by this guest
The hotel is very clean, the service is fantastic, and the rooms are spacious.
Tripadvisor, May 2026, rated 5/5 by this guest
Beds291Strength
Excellent bedroom and bathroom, spacious, luxurious bed, great sleep.
Booking network, September 2026, rated 9/10 by this guest
Very comfortable beds, amazing water pressure for the shower and great location to the subway to get around the city
Booking network, April 2026, rated 10/10 by this guest
I rated it 4 over all only because the bed was a little too soft for my liking.
Booking network, September 2025, rated 8/10 by this guest
Food201Strength
Great hotel, I loved their little cozy restaurant with amazing music and delicious food.
Tripadvisor, June 2026, rated 5/5 by this guest
Great location, the restaurant is very good.
Booking network, November 2025, rated 10/10 by this guest
Staff20719Strength
Reasonable prices and very friendly knowledgeable staff.
Google, May 2026, rated 4/5 by this guest
Location, cleanliness, room size, bed and pillow comfort, breakfast options and quality (not a cafe hotel, extra charge), friendly service, ventilation, air conditioning (heating), soundproofing against noise
Booking network, November 2025, rated 9/10 by this guest
When we followed up to ask about it, their attitude was unpleasant.
Booking network, January 2026, rated 1/10 by this guest
Views476Strength
City views nobody can beat!
Tripadvisor, May 2026, rated 5/5 by this guest
The view, location, cleanliness and staff, everything was smooth.
Tripadvisor, June 2026, rated 5/5 by this guest
we could have had a better view especially since they told us they upgraded us.
Booking network, November 2025, rated 8/10 by this guest
Room sizecomplaints rising: 0.0 in 100 a year ago, 3.4 now649Strength
The room was spacious and comfortable.
Booking network, November 2025, rated 8/10 by this guest
Good location, room was a great size and very clean…
Booking network, December 2025, rated 10/10 by this guest
Good Hotel, but rooms are very small.
Google, October 2025, rated 4/5 by this guest
Breakfast103Mostly good
Great service, tasty breakfast offer and a good spot in the middle of the city.
Tripadvisor, July 2026, rated 5/5 by this guest
quality was good, but i would prefer a proper breakfast buffet
Booking network, March 2026, rated 10/10 by this guest
A bit poor choice of breakfast.
Booking network, September 2025, rated 9/10 by this guest
Room condition135Mostly good
Hotel brand new and very well located.
Tripadvisor, July 2026, rated 5/5 by this guest
Great place to stay, clean spacious rooms, and modern comfortable bathrooms.
Tripadvisor, July 2026, rated 5/5 by this guest
Furniture in the room was a bit worn out
Booking network, August 2026, rated 8/10 by this guest
Quiet at night3213Mostly good
Love this hotel, great location, quiet and staff are fantastic, especially Elizabeth who cleans the rooms, what a lovely person and does such an amazing job, thank you Elizabeth for looking after us !
Tripadvisor, June 2026, rated 5/5 by this guest
It was very quiet and comfortable sized rooms,
Booking network, November 2025, rated 9/10 by this guest
Can sometimes hear the room next door and can hear people talking in the hallway so the walls aren't very soundproof.
Booking network, October 2025, rated 9/10 by this guest
Value1610Mostly good
Great value for Midtown stay and absolutely will come again!
Tripadvisor, July 2026, rated 5/5 by this guest
It was quite pricey BUT so is everywhere in NYC and we decided it was worth the money.
Booking network, June 2026, rated 10/10 by this guest
Although expensive as usual, EXCELLENT location AND logistics.
Booking network, January 2026, rated 9/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 692 Google ratings
Problems guests raised
Raised most: the lift, in 13 of 294 reviews.
The liftcomplaints rising: 3.0 in 100 a year ago, 4.6 now13 of 2941 in 23 reviews
We were on 30th floor so sometimes elevator ride was long.
Booking network, July 2026, rated 10/10 by this guest
Minor issue - one of the elevators was out of service.
Booking network, February 2026, rated 10/10 by this guest
Complaints the hotel left unresolved11 of 2941 in 27 reviews
We attempted several times to have it fixed, but they could not fix it.
Google, August 2026, rated 1/5 by this guest
If i didnt persist on transferring to another room, the mgt didnt even find solution to this.
Booking network, June 2026, rated 7/10 by this guest
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 3.8 now10 of 2941 in 29 reviews
Room temperature got to 86 degrees (when outside temp was 78), and we were eventually moved to another room.
Google, June 2026, rated 2/5 by this guest
Unexpected charges and refunds7 of 2941 in 42 reviews
The hotel refused to offer a force majeure refund on my stay even though all flights were cancelled in and out of LaGuardia.
Google, January 2026, rated 1/5 by this guest
Non-refundable, regardless of pet’s behavior, and undisclosed when booking & not listed as a fee.
Google, July 2026, rated 1/5 by this guest
Not as shown or booked5 of 2941 in 59 reviews
TV was NOT a smart TV that was advertised.
Booking network, January 2026, rated 8/10 by this guest
No robe in room, as seen online..had to ask for one.
Booking network, October 2025, rated 8/10 by this guest
Problems in the bathroom5 of 2941 in 59 reviews
The shower had very cold water and little pressure.
Booking network, January 2026, rated 6/10 by this guest
In our room we found that on occasions the hot water took several minutes to feed through.
Booking network, December 2025, rated 8/10 by this guest
Serious reports
None found in 294 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: bathtub (7), landmark view (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$362 is a typical night, from 299 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $230Dearest month: Dec 2026, $521
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$440
- luxuryescapes.com$457
- hotelsinamerica.com$464
- traveluro.com$474
- billabook.com$476
- Trip.com$484
- Tripadvisor$491
- Kayak$528
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
East 53rd Street & Lexington Avenue at Northeast Corner station is 227 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: Lexington Cafe and Grill1 min walk95 m by road
- Nearest main road: Park Avenue104 m
- Nearest station: East 53rd Street & Lexington Avenue at Northeast Corner3 min walk227 m by road
- Rockefeller Center15 min walk1.2 km by road
- Times Square25 min walk1.9 km by road
- The Empire State Building30 min walk2.3 km by road
- The Brooklyn Bridge7.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
21 room types, from 23 to 47 m².
- Standard Room23 m²Sleeps 21 Queen Bed
- Deluxe Queen Room25 m²Sleeps 2Bathtub in its photos
- Standard Queen Room25 m²Sleeps 2Bathtub in its photos
- Queen Room - Disability Access26 m²Sleeps 2Bathtub in its photos
- Deluxe Room26 m²Sleeps 21 Queen Bed
- Deluxe Room, City View26 m²Sleeps 21 Queen BedA view, going by the room's name
The other 15 room types
- Deluxe Room, Mobility Accessible, City View26 m²Sleeps 21 Queen BedA view, going by the room's name
- Queen Room26 m²Sleeps 2Bathtub in its photos
- Premier 2 Doubles Guestroom Accessible30 m²Sleeps 4Bathtub in its photos
- King Room30 m²Sleeps 2Bathtub in its photos
- Premier Room, 2 Double Beds30 m²Sleeps 4
- Premier Room, 1 King Bed, Mobility Accessible30 m²Sleeps 2
- Premier Room, 2 Double Beds, Mobility Accessible30 m²Sleeps 4
- Premier Room, 1 King Bed30 m²Sleeps 2
- King Room - Disability Access30 m²Sleeps 2
- Deluxe Double Room30 m²Sleeps 4Bathtub in its photos
- Deluxe Suite42 m²Sleeps 41 Sofa bed + 1 super-king bedBathtub in its photos
- Deluxe Suite, Multiple Beds42 m²Sleeps 4
- Junior Suite, Mobility Accessible46 m²Sleeps 41 Sofa bed + 1 King bedBathtub
- Junior Suite47 m²Sleeps 41 super-king bedBathtub in its photos
- Junior Suite47 m²Sleeps 41 super-king bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in New York
The nearest first, with our score for each.
How we know
294 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 754 most recent reviews from Google, Tripadvisor and the Booking network. 294 of them describe a stay in the last 2 years and are the ones counted here; the rest were 81 older, 98 in other languages, 280 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 31 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.