San Carlos Hotel
4-star hotel · Midtown East, New York
Long Weekend score
StrongNo serious reports. in 298 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 90% of New York hotels
- 92% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 90% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 92% of guest comments are praise. 795 praise, 66 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $250 a nighttypical for two, before tax · from $148
- 2 min walkto the nearest station
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 12 min walk to Rockefeller Center876 m by road
- A station within walking distanceA station is 180 m away
- Staff232 praise · 3 complain
- Location192 praise · 0 complain
- Cleanliness130 praise · 3 complain
Against
- On a main road: 3rd Avenue59 m from the building
- Room condition25 complain · 1 praise
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: staff (232 guests). Weakest: room condition, where 25 of the 26 who mention it complain.
Location1920Strength
Located in the middle of everything, delightful suite and amazing staff.
Tripadvisor, July 2026, rated 5/5 by this guest
We loved the location with some great restaurants and classic diners close by, along with walkable attractions, Central Park, Empire State, Times Square etc.
Tripadvisor, July 2026, rated 5/5 by this guest
Staff2323Strength
Excellent Staff....from the Front Desk, Bellmen to the Housekeepers!
Tripadvisor, March 2026, rated 5/5 by this guest
Very orderly.Front desk,very friendly respectful and helpful.Nice waiting room on the second floor.Bathrooms were nice and clean.Loved the King size bed.The Hotel is perfectly located
Tripadvisor, May 2026, rated 5/5 by this guest
The front desk staff was not very friendly (didn't greet me when I arrived, on the phone when I was checking in and out, didn't ask how my stay was).
Tripadvisor, December 2025, rated 3/5 by this guest
Cleanliness1303Strength
Was pleased with hotel overall..spacious suite..plenty of room for 3 adults..comfortable bed..clean bathroom with grest shower...kitchenette was very useful..as room was facing the street did tend to notice traffic noise and sirens but I guess that's NYC 😀
Tripadvisor, October 2025, rated 4/5 by this guest
Room was clean, it has a small kitchenette with a microwave, refrigerator, coffe maker, dishes and a small sink.
Google, January 2026, rated 5/5 by this guest
Despite the robes feeling clean and appearing unused, there were some small stains that made me less inclined to put one on to lounge.
Google, December 2025, rated 3/5 by this guest
Room size1233Strength
The rooms go beyond the typical NYC rooms in size and features.
Tripadvisor, February 2026, rated 5/5 by this guest
Loved that our family of 5 could all be in the same room with plenty of space and good amenities.
Tripadvisor, December 2025, rated 5/5 by this guest
Reasonable location, room that was small for us,
Google, September 2026, rated 4/5 by this guest
Beds384Strength
The beds are very conformtable.
Google, August 2026, rated 5/5 by this guest
Very spacious rooms, clean and comfortable beds!!!
Tripadvisor, December 2025, rated 5/5 by this guest
The room is spacious; the only downside is that the sofa bed in the living room is a bit uncomfortable—the mattress could be thicker.
Google, October 2025, rated 5/5 by this guest
Value297Mostly good
Ir'a my only choice for both convenience, comfort, and price in NYC.
Tripadvisor, July 2026, rated 5/5 by this guest
We found it a great base for exploring the city and would recommend to others wanting a good value spot for a family.
Tripadvisor, December 2025, rated 5/5 by this guest
Only I found it very expensive in August
Google, September 2025, rated 4/5 by this guest
Quiet at nightcomplaints rising: 4.7 in 100 a year ago, 8.8 now5021Mostly good
Quiet spot for the city, with great access to iconic locations.
Google, December 2025, rated 5/5 by this guest
Clean, quiet, comfortable room, friendly and helpful staff, great location, good gym facilities...really exceptional in all these areas that matter to me.
Tripadvisor, March 2026, rated 5/5 by this guest
However, I've stayed at a dozen hotels in NY and I can NOT recommend this one, because of all the *street noise*.
Google, March 2026, rated 3/5 by this guest
Room condition125Weak spot
The rooms are more in keeping with a slightly older New York style.
Google, July 2026, rated 5/5 by this guest
The hotel is old and has a charming, slightly haunted vibe that we absolutely loved!
Google, August 2026, rated 5/5 by this guest
While the room was a bit dated, it was large and very clean.
Tripadvisor, December 2025, rated 4/5 by this guest
Too few mentions to judge: food, breakfast and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 970 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 3 of 298 reviews.
Unexpected charges and refunds3 of 2981 in 99 reviews
I was only dismayed by the athletic room charge, which I never used.
Tripadvisor, May 2026, rated 5/5 by this guest
On the downside, we found the $36 per day fee very expensive.
Google, June 2026, rated 4/5 by this guest
Problems in the bathroom3 of 2981 in 99 reviews
For a 4 star hotel I didn’t expect curtain showers and cracked tub and loose tub valves and drain.
Google, October 2026, rated 3/5 by this guest
Only complaint was clogged shower that didn't drain fast enough.
Booking network, August 2025, rated 8/10 by this guest
Serious reports
None found in 298 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: gym (1), bathtub (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$250 is a typical night, from 310 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $161Dearest month: Dec 2026, $380
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$403
- hotelsinamerica.com$425
- traveluro.com$433
- trivago.deals$437
- billabook.com$456
- stayforlong.com$458
- clicktrip.com$460
- luxuryescapes.com$467
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 180 m away by road, about 2 minutes on foot.
- Nearest main road: 3rd Avenue59 m
- Nearest station2 min walk180 m by road
- Nearest shop: Dainobu5 min walk343 m by road
- Rockefeller Center12 min walk876 m by road
- Times Square22 min walk1.7 km by road
- The Empire State Building26 min walk2.0 km by road
- The Brooklyn Bridge6.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 33 to 56 m².
- Deluxe Room, 2 Queen Beds33 m²Sleeps 4Bathtub
- Deluxe Room, 1 King Bed33 m²Sleeps 3
- Deluxe King Room ADA33 m²Sleeps 2Bathtub
- Deluxe Room, 1 Queen Bed33 m²Sleeps 3
- Executive Junior Suite, 1 King Bed: Oversized Room and Spacious Sitting area with Sofa Bed38 m²Sleeps 4
- Executive Junior Suite, 1 Queen Bed, Oversized Room and Spacious Sitting area with Sofa Bed38 m²Sleeps 4Bathtub
The other 6 room types
- Elite Suite,1 Queen Bed, One-bedroom Apartment with Separate but adjoining Living Space and Sofa Bed56 m²Sleeps 4Bathtub
- Elite Suite, 1 King Bed, One-bedroom Apartment with Separate but adjoining Living Space and Sofa Bed56 m²Sleeps 4Bathtub
- Premier Suite With King Bed - One Full Bath in Bedroom and a Half Bath in Living Room56 m²Sleeps 4Bathtub
- Elite Suite, 2 Queen Beds, One-bedroom Apartment with Separate adjoining Living Space and Sofa Bed56 m²Sleeps 6
- Premier Suite with Queen Bed - One Full Bath in Bedroom and a Half Bath in Living Room56 m²Sleeps 4Bathtub
- Elite Suite,1 Queen,1 bedroom Apartment,Separate adjoining Living Space and Sofa Bed, Accessible/ADANot statedSleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 90% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
56 Google reviewers ticked "Quiet", yet 21 guests complain about noise, and 3rd Avenue runs 59 m away.
If room condition matters to you
Here, 25 of the 26 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 587 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 194 older, 3 in other languages and 92 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 9 in every 100 reviews thank a staff member by name.
- 10 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.