The Fifty Sonesta Hotel New York
4-star hotel · Midtown East, New York
- 81% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- 81% of guest comments are praise. 628 praise, 151 complain. Counts for 60% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $246 a nighttypical for two, before tax · from $153
- 3 min walkto the nearest station
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 12 min walk to Rockefeller Center912 m by road
- A station within walking distanceA station is 188 m away
- Staff197 praise · 21 complain
- Location164 praise · 0 complain
- Room size90 praise · 9 complain
Against
- On a main road: 3rd Avenue36 m from the building
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition37 complain · 6 praise
- Quiet at nightcomplaints rising: 5.8 in 100 a year ago, 15.3 now31 complain · 20 praise
- Breakfastcomplaints rising: 1.9 in 100 a year ago, 8.3 now15 complain · 4 praise
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: staff (197 guests). Weakest: room condition, where 37 of the 43 who mention it complain.
Location1640Strength
Being in midtown you are close to all attractions.
Tripadvisor, March 2026, rated 5/5 by this guest
Very nice and comfortable hotel, with easy access to New York city.
Tripadvisor, November 2025, rated 5/5 by this guest
Beds333Strength
Very friendly staff, spacious and clean rooms, very comfortable bed, and an excellent breakfast.
Google, June 2026, rated 5/5 by this guest
The huge bed (I was in room 902) was one of the most comfortable I have ever slept in!
Tripadvisor, April 2026, rated 5/5 by this guest
Room sizecomplaints rising: 1.3 in 100 a year ago, 4.9 now909Strength
The room was much larger than nearby hotels like the Courtyard or the Hilton Garden Inn.
Google, December 2025, rated 5/5 by this guest
I stayed in the one bedroom apartment with terrace and despite being the quintessential NY apartment, it's also larger than most of them.
Google, December 2025, rated 5/5 by this guest
The room is a bit small, but that's standard for NYC hotels.
Google, January 2026, rated 5/5 by this guest
Staff19721Strength
Staff was great and really appreciated the $10 per day beverage credit.
Google, May 2026, rated 5/5 by this guest
Every employee was gracious and kind, and they were so helpful when we had needs or questions.
Google, February 2026, rated 5/5 by this guest
They're so unhelpful that they pretend not to understand even when you ask to go to the bathroom.
Google, August 2026, rated 1/5 by this guest
Cleanlinesscomplaints rising: 4.5 in 100 a year ago, 9.7 now8021Mostly good
It was modern, clean, and spacious.
Tripadvisor, May 2026, rated 5/5 by this guest
The rooms were nice and clean, and overall it was an excellent stay.
Google, May 2026, rated 5/5 by this guest
Filthy and dusty as if it hasn’t been cleaned in a decade.
Google, March 2026, rated 1/5 by this guest
Views124Mostly good
Very spacious room with a great view and very close to everything.
Google, December 2025, rated 5/5 by this guest
Got upgraded to a suite and found the view to be amazing on the terrace.
Google, May 2026, rated 5/5 by this guest
Furthermore, we had a view of the brick walls of another building.
Google, August 2026, rated 2/5 by this guest
Value2210Mostly good
Good value for money in NYC.
Google, January 2026, rated 3/5 by this guest
The 1 bedroom suites with kitchen are huge and a very good value compared to traditional hotels.
Google, September 2026, rated 5/5 by this guest
$1600 can get you a 5-star hotel with better service and more courteous attendants, who don't treat you like cattle.
Google, September 2026, rated 2/5 by this guest
Quiet at nightcomplaints rising: 5.8 in 100 a year ago, 15.3 now2031Weak spot
We were on the 6th floor and heard a lot of street noise.
Google, November 2025, rated 4/5 by this guest
A little noisy at night but that's NYC for you!
Google, May 2026, rated 4/5 by this guest
Gym very small and old and you can hear people walking in/out screaming in hallway it’s 3 am and I can’t sleep.
Google, May 2026, rated 2/5 by this guest
Breakfastcomplaints rising: 1.9 in 100 a year ago, 8.3 now415Weak spot
Good space and clean, important to note that the breakfast is rubbish, but there are many places to have breakfast nearby
Google, July 2026, rated 4/5 by this guest
The rooms,location and all the rest perfect!
Google, January 2026, rated 4/5 by this guest
We opted for the breakfast option ($30 per person per day), and honestly, I regret it: there was hardly any variety, very poor for the price.
Google, November 2025, rated 4/5 by this guest
Room condition637Weak spot
Rooms need to be updated.
Google, October 2025, rated 4/5 by this guest
The rooms need to be updated and better cared for.
Booking network, October 2025, rated 8/10 by this guest
The room appeared a bit worn, but perfectly ok considering the location and price.
Google, April 2026, rated 4/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,618 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 29 of 298 reviews.
Unexpected charges and refunds29 of 2981 in 10 reviews
I tried to reach the hotel three times via email and 5 times through phone call to claim for my safety deposit reimbursment (USD 300 / EUR 282,50).
Google, October 2025, rated 1/5 by this guest
Now for the negative part, been home almost a month and like other people on here still haven’t received our deposit back, despite emailing twice requesting this.
Tripadvisor, November 2025, rated 5/5 by this guest
Complaints the hotel left unresolved24 of 2981 in 12 reviews
I called guest services to see if I wasn’t using the thermostat correctly and was told they have a mandate not to have AC in the rooms wow!!
Google, November 2025, rated 1/5 by this guest
We tried to reach the hotel 3 times via email and 5 times through phone call to claim, but we did not get an answer in any case.
Google, October 2025, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 4.5 in 100 a year ago, 7.6 now18 of 2981 in 17 reviews
Breakfast was the main downside: very limited variety, low-quality food, cold coffee, and a microwave that did not work.
Google, January 2026, rated 3/5 by this guest
There were, however, signs of repairs needed, specifically the shower chair in the bathroom and the lamp switches.
Google, November 2025, rated 4/5 by this guest
Problems in the bathroomcomplaints rising: 4.5 in 100 a year ago, 6.2 now16 of 2981 in 19 reviews
The room good also just the shower and the water from the faucet smelled like pool water and the toilet didn’t flush that great.
Google, July 2026, rated 5/5 by this guest
The rooms are big but I had some small issues with the bathtub (it doesn’t drain very well the water, so during shower the water accumulates) and TV (maybe is an old system of Google Cast that didn’t work).
Google, June 2026, rated 4/5 by this guest
Heating and air conditioningcomplaints rising: 3.9 in 100 a year ago, 6.9 now16 of 2981 in 19 reviews
Air conditioning is not working but don’t worry they will send you a box fan.
Google, May 2026, rated 1/5 by this guest
That being said it is hot in NYC this week & this building won’t turn on their AC.
Google, April 2026, rated 1/5 by this guest
Mould or damp13 of 2981 in 23 reviews
The room was a nice size and bathroom was clean, but our room had a musty smell that never went away.
Google, September 2026, rated 4/5 by this guest
It smelled like mold a little too.
Google, October 2025, rated 4/5 by this guest
Serious reports
4 in 298 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 298 reviews
There were handles missing, dirt every where, a light with the switch head missing - exposing a nasty spike.
Tripadvisor, August 2025, rated 1/5 by this guest
Someone fell ill1 of 298 reviews
The only hot food was powdery scrambled egg that caused me stomach upset.
Tripadvisor, October 2025, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: dirty surfaces in 4, stains in 2, dirty linen in 2 and building work in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (1), private balcony (6).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$246 is a typical night, from 239 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $179Dearest month: Dec 2026, $385
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$289
- traveluro.com$300
- trivago.deals$303
- hotelsinamerica.com$311
- Vio.com$314
- deals.goseek.com$314
- deals.etrip.net$314
- deals.dealbase.com$314
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 188 m away by road, about 3 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: 3rd Avenue36 m
- Nearest station3 min walk188 m by road
- Nearest shop: Amazon Go4 min walk324 m by road
- Rockefeller Center12 min walk912 m by road
- Times Square23 min walk1.7 km by road
- The Empire State Building27 min walk2.0 km by road
- The Brooklyn Bridge6.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 30 to 56 m².
- Deluxe Room, 1 Queen Bed30 m²Sleeps 2
- Room, 1 King Bed, Accessible30 m²Sleeps 2
- Deluxe 2 Queen Beds30 m²Sleeps 4
- Deluxe Room, 1 King Bed37 m²Sleeps 2
- Studio, 1 King Bed40 m²Sleeps 2
- Studio, 2 Queen Beds40 m²Sleeps 4
The other 3 room types
- Junior Apartment, 2 Queen Beds45 m²Sleeps 5
- Junior Apartment, 1 King Bed46 m²Sleeps 3
- Suite, 2 Queen Beds, Terrace56 m²Sleeps 6Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
30 Google reviewers ticked "Quiet", yet 31 guests complain about noise, and 3rd Avenue runs 36 m away.
If room condition matters to you
Here, 37 of the 43 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 528 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 142 older, 2 in other languages and 86 with a score but no words.
- The hotel replied to 146 of its 200 newest Google reviews.
- 20 in every 100 reviews thank a staff member by name.
- 15 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.