Omni Berkshire Place
4-star hotel · Midtown East, New York
Long Weekend score
GoodNo serious reports. in 294 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 66% of New York hotels
- 80% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 66% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 551 praise, 134 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $408 a nighttypical for two, before tax · from $238
- 2 min walkto the nearest station
- 294 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 8 min walk to Rockefeller Center607 m by road
- A station within walking distanceA station is 127 m away
- Staff184 praise · 25 complain
- Location180 praise · 2 complain
- Room size42 praise · 5 complain
Against
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Room conditioncomplaints rising: 5.0 in 100 a year ago, 13.0 now35 complain · 5 praise
- Valuecomplaints rising: 0.0 in 100 a year ago, 4.7 now12 complain · 4 praise
- Complaints the hotel left unresolvedcomplaints rising: 2.5 in 100 a year ago, 6.3 now17 of 294 guests
- Something broken in the roomcomplaints rising: 0.0 in 100 a year ago, 5.9 now15 of 294 guests
What guests reported
What guests say
294 reviews from the last 2 years. Most praised: staff (184 guests). Weakest: room condition, where 35 of the 40 who mention it complain.
Location1802Strength
The location was perfect!
Booking network, December 2025, rated 10/10 by this guest
The location is great right in the middle of midtown!
Tripadvisor, March 2026, rated 5/5 by this guest
A little far from theater district…but was able to get a late night reservation on a Saturday night and staff were very helpful and friendly.
Booking network, January 2026, rated 10/10 by this guest
Room size425Strength
The room was big and beautifully designed , and the staff and management were all just wonderful .
Tripadvisor, January 2026, rated 5/5 by this guest
The rooms are larger than many in NYC, and the on site restaurant is great.
Tripadvisor, August 2026, rated 4/5 by this guest
My primary complaint is that the rooms are TINY.
Tripadvisor, January 2026, rated 3/5 by this guest
Staff18425Strength
Location and bellman were super friendly and helpful!
Booking network, September 2026, rated 6/10 by this guest
Very helpful and friendly staff.
Tripadvisor, July 2026, rated 5/5 by this guest
I called passenger and they said they are coming down but door service man didn’t allow to stay here and said I have to go forward 😡😡😡😡😡
Google, May 2026, rated 1/5 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 7.1 now6818Mostly good
Otherwise the staff were lovely and the place was clean and convenient.
Google, November 2025, rated 3/5 by this guest
The hotel was very clean and staff was very friendly and helpful.
Booking network, December 2025, rated 9/10 by this guest
The bathroom wasn’t the cleanest upon arrival - there was hair in the sink and on the floor.
Google, September 2026, rated 3/5 by this guest
Beds228Mostly good
We stay at the Omni Berkshire NYC becaue of the high level of customer service, cleanliness, comfortable beds and the location.
Tripadvisor, December 2025, rated 5/5 by this guest
Localisation and good beds !
Booking network, May 2026, rated 9/10 by this guest
Bed was incredibly sunken in and has no support.
Booking network, November 2025, rated 9/10 by this guest
Food197Mostly good
Check in was smooth, I was given a nice amenity, my dining experience was wonderful, cleaning services were prompt and great, check out was smooth.
Tripadvisor, April 2026, rated 5/5 by this guest
The staff were incredibly friendly and welcoming, and the food was very good.
Tripadvisor, September 2026, rated 5/5 by this guest
In-house restaurant was not great
Booking network, January 2026, rated 9/10 by this guest
Quiet at night2015Split
Terrible spot with paper thin walls and zero frills.
Tripadvisor, February 2026, rated 1/5 by this guest
The air conditioner was humming all night we couldn't turn it off.
Booking network, January 2026, rated 9/10 by this guest
You will hear your neighbors whispers.
Google, February 2026, rated 1/5 by this guest
Views77Split
Both mornings we experienced loud banging at 5-6am and as a Champions Level Lotalty member I feel like we were put in room 1633 with no view and no upgrade.
Tripadvisor, December 2025, rated 2/5 by this guest
They gave us a room with a view of the alley even though we are members of the Omni Club.
Tripadvisor, December 2025, rated 3/5 by this guest
went for Corporate meetings and was put in a room that faces the wall of a building..
Google, September 2025, rated 2/5 by this guest
Valuecomplaints rising: 0.0 in 100 a year ago, 4.7 now412Weak spot
The room was not worth the $$ paid.
Google, March 2026, rated 1/5 by this guest
Good midtown hotel close to shopping and sights
Booking network, January 2026, rated 9/10 by this guest
Overall great experience and good value for money.
Google, September 2026, rated 5/5 by this guest
Room conditioncomplaints rising: 5.0 in 100 a year ago, 13.0 now535Weak spot
The entire place needs an upgrade especially the lines and electrical these were both a disaster.
Tripadvisor, June 2026, rated 2/5 by this guest
Carpet stained, head boards peeling.
Google, September 2026, rated 1/5 by this guest
Room was clean but carpets are dated/could use a wash.
Tripadvisor, October 2025, rated 4/5 by this guest
Too few mentions to judge: breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,926 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 17 of 294 reviews.
Complaints the hotel left unresolvedcomplaints rising: 2.5 in 100 a year ago, 6.3 now17 of 2941 in 17 reviews
No coffee machine, had to ask for one but they didn’t replace cups or coffee…
Booking network, December 2025, rated 5/10 by this guest
Great location friendly staff but we had a couple of issues with the room which was a little worn but should be replaced soon and the toilet was having a hard time flushing but for a couple of our issues the help we requested never arrived.
Google, April 2026, rated 4/5 by this guest
Something broken in the roomcomplaints rising: 0.0 in 100 a year ago, 5.9 now15 of 2941 in 20 reviews
Yucky room…no waters, no coffee maker, scratches/ tears on both headboards, holes in blankets, lampshade dirty fingerprints all along and torn lamp shade, ceiling board dislocated into ceiling, bath robe had black fuzz all over it hanging up, dirty bed table drawers.
Google, July 2026, rated 1/5 by this guest
Quite a tired hotel - the bedhead was falling apart.
Booking network, July 2026, rated 7/10 by this guest
Problems in the bathroomcomplaints rising: 2.5 in 100 a year ago, 4.3 now12 of 2941 in 24 reviews
The shower and sink would not drain properly.
Tripadvisor, October 2026, rated 3/5 by this guest
The tub didn’t drain that fast so water will accumulate if your shower takes a little long.
Booking network, May 2026, rated 10/10 by this guest
Unexpected charges and refundscomplaints rising: 0.0 in 100 a year ago, 3.9 now10 of 2941 in 29 reviews
They couldn’t give me any credit because I booked on booking so I paid a lot for a bad room.
Booking network, December 2025, rated 1/10 by this guest
Everything was great until I woke up with an extra charge of $117.33 on my card.
Google, August 2026, rated 4/5 by this guest
Not as shown or booked7 of 2941 in 42 reviews
I booked a skyline view room and the hotel is surrounded by much taller buildings so there isn't a view of anything but other buildings.
Google, December 2025, rated 3/5 by this guest
I paid a premium for that room because I wanted that view and it was definitely not what I was expecting based on the website photos.
Google, March 2026, rated 5/5 by this guest
Expensive food and drinkscomplaints falling: 5.0 in 100 a year ago, 2.0 now7 of 2941 in 42 reviews
And no, the overpriced restaurant in the lobby was not an option.
Tripadvisor, May 2026, rated 2/5 by this guest
But the food was $28 and more.
Booking network, September 2026, rated 8/10 by this guest
Serious reports
None found in 294 reviews.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: peeling paint or cracks in 7 and stains in 6, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (1), bar (3), bathtub (2), landmark view (3), event space (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$408 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $305Dearest month: Dec 2026, $747
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$451
- Booking.com$470
- Tripadvisor$470
- Priceline$470
- Kayak$470
- h-en.reserving.com$470
- Vio.com$470
- hotelbookingzone.com$470
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 127 m away by road, about 2 minutes on foot.
- Nearest station2 min walk127 m by road
- Nearest main road: Park Avenue180 m
- Nearest shop: Smiler's Deli3 min walk188 m by road
- Rockefeller Center8 min walk607 m by road
- Times Square18 min walk1.3 km by road
- The Empire State Building23 min walk1.7 km by road
- The Brooklyn Bridge7.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
33 room types, from 25 to 124 m².
- Deluxe Double Room with Two Double Beds25 m²Sleeps 4
- Executive King Room25 m²Sleeps 2Bathtub
- ADA Deluxe - 1 King Bed Roll-In Shower25 m²Sleeps 2Bathtub
- Room Selected at Check In25 m²Sleeps 21 Double bed
- Standard King Room25 m²Sleeps 2
- Deluxe King Room ADA25 m²Sleeps 2Bathtub
The other 27 room types
- Deluxe King Room25 m²Sleeps 2
- Accessible Premier Room - 2 Double Beds33 m²Sleeps 4Bathtub
- Premier City View – 2 Double Beds33 m²Sleeps 4BathtubA view, going by the room's name
- Premier City View King33 m²Sleeps 2BathtubA view, going by the room's name
- Premier Skyline View King33 m²Sleeps 2BathtubA view, going by the room's name
- Premier Executive - 1 King with Terrace33 m²Sleeps 3BathtubBalcony
- Rockefeller Suite - 1 King Bed37 m²Sleeps 4BathtubBalcony in its photos
- Rockefeller Terrace Suite - 1 King Bed37 m²Sleeps 4BathtubBalcony
- Manhattan Suite - 1 King Bed40 m²Sleeps 4Bathtub
- Suite 5th Avenue - 1 King Bed41 m²Sleeps 2
- 5th Avenue Suite41 m²Sleeps 31 super-king bed + 1 Sofa bed
- 5th Avenue Suite 1 King Bed with Terrace41 m²Sleeps 4Balcony
- Cathedral Suite - 1 King Bed41 m²Sleeps 4
- 5th Avenue Suite - 1 King Bed41 m²Sleeps 4Bathtub
- Berkshire Suite41 m²Sleeps 41 Sofa bed + 1 super-king bed
- Madison Suite – 2 Queen Beds73 m²Sleeps 4Bathtub
- King Suite73 m²Sleeps 4
- Suite, 1 King Bed, Accessible (Madison Suite)73 m²Sleeps 4
- Madison Suite73 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub
- Madison Executive Suite - 1 King Bed73 m²Sleeps 4Bathtub
- Executive Suite, 1 King Bed (Madison)73 m²Sleeps 4
- Luxury Rodgers and Hammerstein Suite 1 King Bed93 m²Sleeps 4BathtubBalcony
- Apartment Suite - 1 King Bed124 m²Sleeps 2Balcony in its photos
- Room Selected at Check-InNot statedSleeps 41 super-king bed + 2 Double bed
- Premier Madison SuiteNot statedSleeps 31 Double bed + 1 Sofa bedBathtub
- Executive SuiteNot statedSleeps 21 super-king bed
- Special Promo Deluxe RoomNot statedSleeps 42 Double bed + 1 super-king bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 66% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
15 Google reviewers ticked "Quiet", yet 15 guests complain about noise.
If room condition matters to you
Here, 35 of the 40 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
294 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 789 most recent reviews from Google, Tripadvisor and the Booking network. 294 of them describe a stay in the last 2 years and are the ones counted here; the rest were 190 older, 40 in other languages, 262 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 1 of its 200 newest Google reviews.
- 12 in every 100 reviews thank a staff member by name.
- 28 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.