Moxy NYC Times Square
3-star hotel · Midtown South, New York
Long Weekend score
Good1 serious report in 295 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 56% of New York hotels
- 80% of guest comments are praise
- 87% of guest photos show no damage
How this score is made
- Rated higher than 56% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 399 praise, 99 complain. Counts for 30% of the score.
- 87% of guest photos show no damage. 48 of 55 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $281 a nighttypical for two, before tax · from $157
- 3 min walkto the nearest station
- 295 guest reviewsfrom the last 2 years
- 55 guest photostheirs, not the hotel's
At a glance
For
- 8 min walk to Times Square592 m by road
- A station within walking distanceA station is 195 m away
- Staff218 praise · 17 complain
- Location88 praise · 0 complain
- Beds14 praise · 1 complain
Against
- Room size35 complain · 6 praise
- Quiet at night23 complain · 5 praise
- Heating and air conditioning29 of 295 guests
- Value11 complain · 9 praise
- Complaints the hotel left unresolved18 of 295 guests
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: staff (218 guests). Weakest: room size, where 35 of the 41 who mention it complain.
Location880Strength
The location was fantastic.
Google, September 2026, rated 3/5 by this guest
It’s in a noisy part of town but that’s midtown so can only expect so much in terms of quiet, but the location is great and the rooftop bar is very cool
Google, October 2026, rated 4/5 by this guest
Food120Strength
I love staying here because of the excellent service, fantastic ambiance and great food.
Tripadvisor, September 2026, rated 5/5 by this guest
From first walking in and being greeted and checked-in by Mike to the amazing Legasea restaurant and bars on-site.
Google, October 2026, rated 5/5 by this guest
Staff21817Strength
Now, the best was the service, especially that of Oliver in the front desk, super friendly speaks English and Spanish is very helpful.
Google, October 2026, rated 5/5 by this guest
Luckily, the amazing concierge noticed and upgraded us to a room with a queen and a bunk bed at no extra charge.
Booking network, August 2026, rated 10/10 by this guest
the staff did absolutely nothing to help me, even though a friend in New York harassed them by phone to come and retrieve the jewelry.
Google, September 2026, rated 1/5 by this guest
Beds141Strength
The room are functional for the space and the bed is sooo comfy!
Google, September 2026, rated 5/5 by this guest
Bed was really comfy, Marcus down in the luggage room was so nice and friendly we loved him.
Booking network, August 2026, rated 9/10 by this guest
Cleanliness377Mostly good
The rooms are quaint, retro and clean, 2 👍👍‼️ I’ll leave a review on the restaurant under Legasea.😊
Google, August 2026, rated 5/5 by this guest
A very warm welcome, clean, with a well-equipped fitness center and a rooftop terrace with a superb view of the buildings.
Google, August 2026, rated 5/5 by this guest
However, the cleaners didn't come to clean the room until I went down to ask and the 2nd day it was so late when they arrived, I told them not to clean.
Tripadvisor, August 2026, rated 4/5 by this guest
Views105Mostly good
Delightful views, location and great food
Tripadvisor, August 2026, rated 5/5 by this guest
Beautiful rooftop with incredible views.
Tripadvisor, August 2026, rated 4/5 by this guest
Views aren't great and you don't even get a chair to sit on in your room.
Google, August 2026, rated 3/5 by this guest
Value911Split
All night and not worth the price.
Booking network, September 2026, rated 1/10 by this guest
Rubbish hotel with tight rooms, over priced and rude staff
Google, September 2026, rated 1/5 by this guest
Waste of $1200 for the two nights.
Tripadvisor, September 2026, rated 3/5 by this guest
Quiet at night523Weak spot
You’ll think the location’s okay but the windows aren’t soundproof so you’ll hear the club and the street.
Google, October 2026, rated 1/5 by this guest
Slept terribly because of horrific noise
Booking network, September 2026, rated 1/10 by this guest
1 star for the very minimalist room with a bed that wasn't really a double and, despite being on the 11th floor, very noisy.
Tripadvisor, August 2026, rated 3/5 by this guest
Room size635Weak spot
While the room is on the smaller side, it is very well-equipped with everything needed, and the location is absolutely unbeatable.
Google, September 2026, rated 5/5 by this guest
The rooms are admittedly small, but they're clean.
Google, September 2026, rated 4/5 by this guest
The rooms and bathrooms are very small, and doing your makeup with one down light in the bathroom is a challenge.
Google, September 2026, rated 4/5 by this guest
Too few mentions to judge: room condition and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 6,716 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 29 of 295 reviews.
Heating and air conditioning29 of 2951 in 10 reviews
AC didn’t work- it was consistently cooler outside than it was in our room.
Google, September 2026, rated 1/5 by this guest
Air con in the rooms was temperamental had to reset during the night.
Booking network, August 2026, rated 8/10 by this guest
Complaints the hotel left unresolved18 of 2951 in 16 reviews
AC was broken in two separate rooms for our entire stay during an August heatwave, and repeated calls to the front desk never fixed it.
Booking network, August 2026, rated 3/10 by this guest
They sent a very angry and condescending maintenance guy, well aware that it was a building problem that couldn’t be fixed.
Booking network, August 2026, rated 5/10 by this guest
Unexpected charges and refunds12 of 2951 in 25 reviews
Beware of a 500USD smoking fee and no management to deal with the problem.
Google, September 2026, rated 1/5 by this guest
They'll charge you more than he quotes.
Google, September 2026, rated 2/5 by this guest
Something broken in the room11 of 2951 in 27 reviews
To make matters worse, our tv would not turn on - we had to call the front desk to have someone come fix it every night we were there.
Tripadvisor, September 2026, rated 1/5 by this guest
Problems in the bathroom10 of 2951 in 30 reviews
Constant drip in the shower.
Google, September 2026, rated 1/5 by this guest
You could see straight through to the toilet and shower from room so no privacy.
Booking network, August 2026, rated 2/10 by this guest
Not as shown or booked5 of 2951 in 59 reviews
The room we were given was not on the advertisement photos .
Google, October 2026, rated 1/5 by this guest
The "view" from the rooftop bar is marginal and does not resemble the photos online.
Tripadvisor, September 2026, rated 1/5 by this guest
Serious reports
1 in 295 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 295 reviews
I had a really good time at the Moxie Time Square, but there were a few things that made my trip not so enjoyable first of all the AC was very sporadic the whole trip and I believe it is a portion of the reason of why I am sick now.
Google, September 2026, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
7 of the 55 guest photos we checked show damage or dirt (13%).
Guest photos showing damage or dirt7 of 5513%
Of 55 guest photos, 7 show damage or dirt: dirty surfaces in 3, peeling paint or cracks in 2, mould or damp in 1 and stains in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (1), bar (8), landmark view (7).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$281 is a typical night, from 302 dates checked in the coming year.
Weekends cost 9% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $179Dearest month: Dec 2026, $452
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$321
- wego.com$394
- businesshotels.com$429
- muvtravel.com$429
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 195 m away by road, about 3 minutes on foot. There are 6 bars or clubs within 200 metres.
- Nearest main road: West 34th Street187 m
- Nearest station3 min walk195 m by road
- Nearest shop: Teso Mini4 min walk279 m by road
- Times Square8 min walk592 m by road
- The Empire State Building9 min walk643 m by road
- Rockefeller Center18 min walk1.3 km by road
- The Brooklyn Bridge6.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
49 room types, from 11 to 33 m².
- Twin Room with One Twin Bed11 m²Sleeps 1
- Twin Room - Single Occupancy11 m²Sleeps 1
- Double Room14 m²Sleeps 2
- Double Room with Roll-In Shower - Mobility Access14 m²Sleeps 2
- Double Room - Hearing Accessible14 m²Sleeps 2
- Double Room with Roll-In Shower - Mobility Access/Hearing Accessible14 m²Sleeps 2
The other 43 room types
- Room, 1 Double Bed (Mobility Accessible, Tub)14 m²Sleeps 2
- Room, 1 Double Bed (Hearing Accessible)14 m²Sleeps 2
- Room, 1 Double Bed14 m²Sleeps 2
- Double Room14 m²Sleeps 2
- 1 Double, Guest room, 1 Double (Mobility Accessible w/Roll-in Shower)14 m²Sleeps 2
- 1 Double, Guest room, 1 Double (Mobility and Hearing Accessible w/Roll-in Shower)14 m²Sleeps 2
- Double Room - Mobility/Hearing Accessible w/Roll In Shower14 m²Sleeps 2
- Double Room - Mobility Accessible w/Roll In Shower14 m²Sleeps 2
- Room, 1 Queen Bed (Hearing Accessible)18 m²Sleeps 2
- Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)18 m²Sleeps 2
- Corner King Room with Empire State View19 m²Sleeps 2Landmark view
- Corner King Room19 m²Sleeps 2
- Queen, Guest room, 1 Queen (Mobility and Hearing Accessible w/Roll-in Shower)19 m²Sleeps 2
- King Room19 m²Sleeps 2
- King Room19 m²Sleeps 2
- Queen Room - Hearing Accessible19 m²Sleeps 2
- Queen Room19 m²Sleeps 2
- Queen Room with Roll-In Shower - Mobility Access19 m²Sleeps 2
- King Room with Roll-In Shower - Mobility Accessible19 m²Sleeps 2
- Room, 1 Queen Bed (Mobility Accessible, Tub)19 m²Sleeps 2
- Queen Room19 m²Sleeps 2
- Room, 1 Twin Bed19 m²Sleeps 1
- Queen, Guest room, 1 Queen (Mobility Accessible w/Roll-in Shower)19 m²Sleeps 2
- Queen Room - Mobility/Hearing Accessible w/Roll In Shower19 m²Sleeps 2
- Queen Room - Mobility Accessible with Roll-in Shower19 m²Sleeps 2
- Superior Queen Room with Twin Loft19 m²Sleeps 3
- Double Room with Two Double Beds20 m²Sleeps 4
- Room with One Set of Bunk Beds20 m²Sleeps 3
- Room, Multiple Beds20 m²Sleeps 4
- Room with One Set of Bunk Beds - Hearing Accessible20 m²Sleeps 3
- Loft, 1 Twin Bed20 m²Sleeps 3
- Double Room with Two Double Beds - Hearing Accessible20 m²Sleeps 4
- Room with One Set of Bunk Beds - Hearing Accessible20 m²Sleeps 4
- Room with One Set of Bunk Beds and Roll-In Shower - Mobility Access20 m²Sleeps 3
- Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible20 m²Sleeps 4
- Room with One Set of Bunk Beds and Roll-In Shower - Mobility Access20 m²Sleeps 4
- Room with One Set of Bunk Beds20 m²Sleeps 4
- Room, 2 Double Beds (Hearing Accessible)20 m²Sleeps 4
- Double Double, Guest room, 2 Double (Mobility Accessible w/Roll-in Shower)20 m²Sleeps 4
- Double Room with Two Double Beds - Mobility Accessible w/Roll In Shower20 m²Sleeps 4
- Double Room with Two Double Beds20 m²Sleeps 4
- Guest Room with 2 Bunk Beds20 m²Sleeps 4
- King Suite33 m²Sleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 56% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room size matters to you
Here, 35 of the 41 guests who mention room size complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
295 reviews counted · 95 photos checked · updated 10 October 2026
- We collected this hotel's 799 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 134 older, 130 in other languages, 239 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 195 of its 200 newest Google reviews.
- 56 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 95 photos: the first 40 of the hotel's own and the 55 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.