The Wall Street Hotel
5-star hotel · Financial District, New York
Long Weekend score
Strong1 serious report in 297 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 99% of New York hotels
- 93% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 99% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 93% of guest comments are praise. 504 praise, 38 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $499 a nighttypical for two, before tax · from $344
- 3 min walkto the nearest station
- 297 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 200 m away
- Staff207 praise · 14 complain
- Location81 praise · 0 complain
- Cleanliness60 praise · 2 complain
- Food50 praise · 4 complain
Against
- On a main road: Water Street46 m from the building
What guests reported
What guests say
297 reviews from the last 2 years. Most praised: staff (207 guests). Weakest: quiet at night, where 8 of the 23 who mention it complain.
Location810Strength
What a hidden gem in FiDi!
Google, January 2026, rated 5/5 by this guest
This hotel is a hidden gem in the heart of the financial district.
Google, May 2026, rated 5/5 by this guest
Room condition120Strength
The rooms are modern and well appointed, top notch bedding and they leave nice extras in the rooms.
Google, April 2026, rated 5/5 by this guest
The rooms are beautiful and feel brand new.
Google, June 2026, rated 5/5 by this guest
Cleanliness602Strength
The rooms are clean, comfortable, and very quiet for New York.
Google, May 2026, rated 5/5 by this guest
The rooms were very clean and the heated floors in the bathrooms were pleasant.
Google, March 2026, rated 5/5 by this guest
Room size221Strength
Rooms are large, beautifully designed and equipped with various amenities including a large variety of mini bar items.
Tripadvisor, November 2025, rated 5/5 by this guest
The rooms are clean , big and warm .
Tripadvisor, November 2025, rated 5/5 by this guest
Comfy beds but cramped room.
Booking network, July 2025, rated 10/10 by this guest
Staff20714Strength
The rooms are quite spacious, well decorated, the restaurant serves good food, and the service is impeccable.
Google, July 2026, rated 5/5 by this guest
Staff is extremely well trained and very helpful.
Tripadvisor, March 2026, rated 5/5 by this guest
To make matters worse, the front desk attendant gave me attitude when I asked for a basic toiletry.
Google, December 2025, rated 1/5 by this guest
Beds322Strength
Quick trip to the City for fun; great location; attentive, kind staff, beautiful rooms, comfy beds.
Google, August 2026, rated 5/5 by this guest
Amazing hotel - incredible design, 5-star service all around and great comfortable beds.
Google, July 2026, rated 5/5 by this guest
I think the only issues were the pillows, which felt too soft, and the amount of light in the room at night, from the bathroom light that can't be turned off to the light coming in through the windows.
Google, June 2026, rated 5/5 by this guest
Food504Strength
The staff was all so nice, the room beautiful, the food was delicious - truly a dream of a hotel.
Tripadvisor, March 2026, rated 5/5 by this guest
The food is delicious and hall staffs are very kind.
Google, September 2026, rated 5/5 by this guest
The food wasn't the best and the service needed some adjusting.
Booking network, August 2025, rated 10/10 by this guest
Value143Mostly good
For the price I don't think you can find a better hotel in FiDi.
Tripadvisor, September 2025, rated 5/5 by this guest
Good value relative to other NYC hotels considered to be luxury
Booking network, December 2024, rated 10/10 by this guest
It Is an OK, but a bit pricy for what It Is.
Booking network, January 2025, rated 6/10 by this guest
Breakfast114Mostly good
Breakfast was yummy and the hotel smelled so good I had to buy their branded candles to take home with me!
Tripadvisor, June 2026, rated 5/5 by this guest
The breakfast at the hotel restaurant was absolutely delicious, though it would be great if it opened earlier than 7:00 AM for early risers like us.
Google, July 2026, rated 5/5 by this guest
I had previously informed hotel that the coffee served at breakfast was not of a high standard quality.
Tripadvisor, June 2026, rated 4/5 by this guest
Quiet at night158Mostly good
The street is quiet that the hotel is located on.
Tripadvisor, September 2026, rated 5/5 by this guest
The rooms are beautifully designed—elegant, quiet, and incredibly comfortable, with every detail clearly considered.
Google, February 2026, rated 5/5 by this guest
Only negative was loud clanging sounds off the street when trying to sleep.
Tripadvisor, June 2026, rated 5/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 820 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 7 of 297 reviews.
Complaints the hotel left unresolvedcomplaints rising: 0.8 in 100 a year ago, 3.6 now7 of 2971 in 42 reviews
Head management present would not meet with me when asked.
Google, March 2026, rated 2/5 by this guest
While they did eventually refund this, what bothered me most was that I repeatedly asked to speak with management — through multiple phone calls and a follow-up email — and no one ever returned my calls.
Tripadvisor, September 2025, rated 3/5 by this guest
Unexpected charges and refunds6 of 2971 in 50 reviews
The hotel staff was unable to reverse these blocks, so the amount of over $2,000 remained blocked until the next monthly billing cycle.
Google, January 2026, rated 3/5 by this guest
Secondly, after I checked out and the room was closed, I was charged for another person’s use of amenities.
Google, June 2026, rated 1/5 by this guest
Expensive food and drinkscomplaints falling: 4.6 in 100 a year ago, 0.0 now6 of 2971 in 50 reviews
we had a night cap at the hotel bar on our first evening and were charged $53 for two drinks.
Tripadvisor, November 2024, rated 4/5 by this guest
Food is rather expensive.
Tripadvisor, May 2025, rated 5/5 by this guest
Problems in the bathroom3 of 2971 in 99 reviews
I only gave 4 stars because the bathtub was leaking and maintenance had to come rendering the bathtub useless…was a bummer because it was nice!
Tripadvisor, March 2025, rated 4/5 by this guest
Only quibble is that the hot water was lukewarm at best
Booking network, March 2025, rated 10/10 by this guest
Building work during the stay3 of 2971 in 99 reviews
Now, I often find myself in noisy or inconvenient rooms, or in front of the elevators, and have had issues like being placed next to construction renovation with no warning.
Tripadvisor, April 2025, rated 1/5 by this guest
A facility closed3 of 2971 in 99 reviews
The rooftop bar is great (although the aware it’s not open at the start of the week).
Booking network, August 2025, rated 10/10 by this guest
My own complaint is that we were there over the weekend and plan to take Family up to the rooftop deck on Saturday evening only to find out that there was a wedding reception and it was closed.
Booking network, September 2025, rated 10/10 by this guest
Serious reports
1 in 297 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 297 reviews
Having my debit card stolen from inside my hotel room and my bank account subsequently drained was one of the most violating experiences I have ever had while traveling.
Google, July 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: restaurant (1), bar (8).
The hotel says it has no swimming pool.
Price, place and rooms
Price
$499 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $384Dearest month: Aug 2027, $578
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$586
- luxuryescapes.com$606
- Kayak$614
- momondo.com$614
- Vio.com$615
- deals.goseek.com$615
- deals.etrip.net$615
- stayforlong.com$618
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 200 m away by road, about 3 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: Water Street46 m
- Nearest shop: Water Convenience1 min walk100 m by road
- Nearest station3 min walk200 m by road
- The Brooklyn Bridge25 min walk1.9 km by road
- The Empire State Building5.5 km
- Times Square6.3 km
- Rockefeller Center6.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
18 room types, from 26 to 74 m².
- Pearl Street King26 m²Sleeps 2
- Deluxe Room, 1 King Bed ADA28 m²Sleeps 2
- Harbor King28 m²Sleeps 2
- Wall Street King28 m²Sleeps 2
- Deluxe Room, 2 Queen Beds ADA30 m²Sleeps 4
- Deluxe Room, 2 Queen Beds30 m²Sleeps 4
The other 12 room types
- Grand Room, 2 Queen Beds33 m²Sleeps 4
- Grand Room, 1 King Bed33 m²Sleeps 2
- Corner King33 m²Sleeps 2
- Grand Room, 2 Queen Beds ADA33 m²Sleeps 4
- Grand Room, 1 King Bed ADA33 m²Sleeps 2
- Carnegie Suite43 m²Sleeps 21 King bedBathtub
- Nesbitt Suite45 m²Sleeps 21 King bed
- Great Pearl Suite65 m²Sleeps 21 King bed
- Otto Suite74 m²Sleeps 21 King bedBathtub
- Carnegie Suite, AccessibleNot statedSleeps 3Not statedBathtub
- Nesbitt Suite AdaNot statedSleeps 3Not stated
- Suite (Edison)Not statedSleeps 31 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.8 out of 10. 99% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in New York
The nearest first, with our score for each.
How we know
297 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 456 most recent reviews from Google, Tripadvisor and the Booking network. 297 of them describe a stay in the last 2 years and are the ones counted here; the rest were 69 older, 2 in other languages, 85 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 14 in every 100 reviews thank a staff member by name.
- 26 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.