Central Park Hotel
3-star hotel · City of Westminster, London
Long Weekend score
Weak1 serious report in 298 reviews: bed bugs or bites
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 14% of London hotels
- 63% of guest comments are praise
- 58% of guest photos show no damage
How this score is made
- Rated higher than 14% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 63% of guest comments are praise. 442 praise, 260 complain. Counts for 30% of the score.
- 58% of guest photos show no damage. 35 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $140 a nighttypical for two, before tax · from $85
- 3 min walkto the nearest station
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 245 m away
- Location154 praise · 1 complain
Against
- Guest photos show wear and dirt25 of the 60 photos guests took, and 0 of the hotel's 40
- Room size52 complain · 16 praise
- Building work during the stay86 of 298 guests
- Quiet at night38 complain · 11 praise
- The lift66 of 298 guests
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: location (154 guests). Weakest: room size, where 52 of the 68 who mention it complain.
Location1541Strength
Location was absolutely spot on and the surroundings amazing.
Booking network, September 2026, rated 7/10 by this guest
Amazing hotel - in a great location if you are wanting to walk or take the tube / bus.
Google, June 2026, rated 5/5 by this guest
Breakfast188Mostly good
A nice hotel, breakfast was great and reasonable rates for London.
Google, July 2026, rated 4/5 by this guest
This hotel is very good, the rooms are very clean, and the breakfast is quite good for a bite to eat before heading out.
Google, October 2026, rated 5/5 by this guest
Location brilliant...breakfast not worth £15
Booking network, July 2026, rated 10/10 by this guest
Beds147Mostly good
The bed was nice, and the bathroom as well.
Booking network, September 2026, rated 7/10 by this guest
Really comfortable beds and great shower.
Booking network, July 2026, rated 10/10 by this guest
Lovely decorated rooms but mattress and pillows were awful and uncomfortable.
Booking network, September 2026, rated 3/10 by this guest
Room condition4222Mostly good
The refurbished rooms looks nice and are confortable
Booking network, July 2026, rated 8/10 by this guest
The hotel is very reasonably priced , renovated rooms are lovely and staff very friendly and helpful .
Google, August 2026, rated 5/5 by this guest
Staff wasn't very gracious room was very dated and not that clean if I'm honest I understand work was been done on the exterior but a gentle reminder would of been nice
Booking network, August 2026, rated 3/10 by this guest
Cleanliness7139Mostly good
Our room had been recently renovated, and it was quite clean.
Tripadvisor, July 2026, rated 4/5 by this guest
Friendly,efficient staff, excellent cleanliness, breakfast and dining room great.
Booking network, June 2026, rated 10/10 by this guest
Outdated and dirty carpet everywhere.
Google, August 2026, rated 1/5 by this guest
Staff9353Mostly good
Always stay here when visiting London, very helpful staff on reception.
Booking network, July 2026, rated 8/10 by this guest
The staff were exceptional.
Booking network, September 2026, rated 8/10 by this guest
Yes the reception works for 24 hours, but they cannot provide any actual help, only say that tomorrow bra bra bra...
Google, June 2026, rated 1/5 by this guest
Value2320Split
For £280 per night, the hotel should be better.
Booking network, July 2026, rated 1/10 by this guest
No breakfast included, and it was a bit expensive.
Booking network, August 2026, rated 8/10 by this guest
For the price it was really not worth it.
Booking network, August 2026, rated 1/10 by this guest
Room size1652Weak spot
The refurbished rooms were small but okay.
Booking network, July 2026, rated 6/10 by this guest
room is also very small but fine for 2 people
Booking network, July 2026, rated 7/10 by this guest
Rooms were small but newly decorated.
Booking network, July 2026, rated 7/10 by this guest
Quiet at night1138Weak spot
The hall ways are loud and you can hear everything at night when people are screaming and talking.
Booking network, July 2026, rated 3/10 by this guest
The hotel is under construction, so it's very noisy.
Google, September 2026, rated 2/5 by this guest
Breakfast wasn't included, was woken up by building works on a Sunday at 07:30 to be told it wasn't in the hotel even though they were carrying out a full refurb on the first floor and I could see the builders working.
Booking network, July 2026, rated 3/10 by this guest
Views020Weak spot
Our view was a dirty sock on it.
Google, August 2026, rated 2/5 by this guest
We booked without knowing that this hotel has basement rooms (two levels down), meaning absolutely no windows.
Google, August 2026, rated 2/5 by this guest
Instead of the street, the room looked out onto the scaffolding, where work had started early in the morning and workers were walking in the window.
Google, August 2026, rated 1/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,724 Google ratings
Problems guests raised
Raised most: building work during the stay, in 86 of 298 reviews.
Building work during the stay86 of 2981 in 3 reviews
The hotel was undergoing renovation so it was a bit noisy in the day, but the staff was really helpful and it’s walking distance from some really cool places.
Google, October 2026, rated 4/5 by this guest
The renovated rooms are tidy; their last repairs are supposed to be finished by August...
Google, July 2026, rated 5/5 by this guest
The lift66 of 2981 in 5 reviews
Only thing that I can say was lift broke down and we were on the 6th floor .
Booking network, July 2026, rated 10/10 by this guest
The hotel is currently undergoing maintenance, and having just one lift serving seven floors is very inconvenient.
Booking network, August 2026, rated 8/10 by this guest
Heating and air conditioning45 of 2981 in 7 reviews
The air-conditioning could have been better; it was very hot with no ventilation in the bathroom.
Booking network, September 2026, rated 8/10 by this guest
Room was constantly hot and only way to cool down was to have 2 or more fans on.
Tripadvisor, June 2026, rated 3/5 by this guest
Complaints the hotel left unresolved39 of 2981 in 8 reviews
I have just booked to stay here in July for a few nights through booking.com I paid on the wrong card and immediately realised contacted to hotel asking them to refund and I will rebook I did this almost straight away and have had no help what so ever I want to stay but there giving me no choice…
Google, July 2026, rated 1/5 by this guest
The air conditioning was very hot even though i requested for the service and the staff were not welcoming, we reached late night and nobody helped us with our luggage
Booking network, August 2026, rated 4/10 by this guest
Problems in the bathroom37 of 2981 in 8 reviews
The shower was great, but the drain was not big enough to cope, so you had to stop let drain start again repeat.
Booking network, August 2026, rated 7/10 by this guest
Overhead shower flooded the entire bathroom, causing water to flow under the door to the room.
Booking network, September 2026, rated 7/10 by this guest
Something broken in the room26 of 2981 in 11 reviews
The air conditioner was leaky and left a funny smell in the room.
Booking network, August 2026, rated 7/10 by this guest
AC was not working / leaking
Booking network, July 2026, rated 3/10 by this guest
Serious reports
1 in 298 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 298 reviews
Bed bug found in our bed.
Google, September 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
25 of the 60 guest photos we checked show damage or dirt (42%).
Guest photos showing damage or dirt25 of 6042%
Of 60 guest photos, 25 show damage or dirt: building work in 13, stains in 5, dirty surfaces in 4 and mould or damp in 4, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: bar (2).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$140 is a typical night, from 292 dates checked in the coming year.
Weekends cost 37% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $93Dearest month: Jul 2027, $190
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$190
- Vio.com$191
- deals.goseek.com$191
- deals.dealbase.com$202
- Booking.com$207
- Agoda$222
- loveholidays.com$222
- expedia.co.uk$222
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 245 m away by road, about 3 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Bayswater Road93 m
- Nearest shop: Little Waitrose2 min walk179 m by road
- Nearest station3 min walk245 m by road
- Buckingham Palace3.9 km
- The British Museum4.5 km
- Big Ben5.0 km
- Tower Bridge8.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 10 to 26 m².
- Original Single Room10 m²Sleeps 1
- Single Room *Newly Refurbished*10 m²Sleeps 1
- Classic Double Room *Newly Refurbished*13 m²Sleeps 2
- Original Double Room15 m²Sleeps 2
- Original Twin Room15 m²Sleeps 2
- Superior Double Room *Newly Refurbished*16 m²Sleeps 2
The other 7 room types
- Superior Twin Room *Newly Refurbished*17 m²Sleeps 2
- Junior Executive Room *Newly Refurbished*17 m²Sleeps 21 Queen bed
- Deluxe Double Room (Windowless)18 m²Sleeps 2
- Family Room for 3 *Newly Refurbished*19 m²Sleeps 31 Twin bed + 1 Double bed
- Original Triple Room19 m²Sleeps 31 Twin bed + 1 Double bed + 3 Twin bed
- Executive Room *Newly Refurbished*21 m²Sleeps 21 Queen bed
- Family Room for 4 *Newly Refurbished*26 m²Sleeps 42 Twin bed + 1 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7 out of 10. Only 14% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
24 Google reviewers ticked "Quiet", yet 38 guests complain about noise, and Bayswater Road runs 93 m away.
If views matters to you
Here, 20 of the 20 guests who mention views complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 879 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 121 older, 144 in other languages and 316 with a score but no words.
- The hotel replied to 188 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.